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CRAIG F
Customer Reviews for Acevedos Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I rented the uhaul for 4 days and I returned the uhaul within 24 hours of the initial pick up. When I returned the truck the woman pointed at the sign labeled uhaul and said call them- I called and returned the uhaul 3/31 it was officially returned 4/3 . In addition, I put gas in the truck and returned it with more gas than we started with. Guess what? I got another charge for gas- I called and was told because I didn’t take a picture of the gauge they can’t help me. I believe the truck was used again and I was charged for it! Very disappointed- I paid over $600 in fees and I paid over $300 in gas and I cannot believe that uhaul would not credit my account. Terrible customer service and unfair!
Patricia HThis was not my original drop off. U-Haul called me and asked to change to this location. It took over an hour to get help on where to leave the vehicle and no one knew what to do. Very disappointed that this was even a drop off location.
Denny C