Customer Reviews for Espazio Storage
(U-Haul Neighborhood Dealer)

40 reviews

208 Diamond St #1   La Joya, TX 78560

(956) 424-1432

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(956) 424-1432

208 Diamond St #1
La Joya, TX 78560

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Ema Chou 
Rating:
5.0

I did receive my contract via email as requested.

Robert Pokorny 
Rating:
5.0

Clerk was very accommodating. She graciously stayed after closing hours to take care of my drop-off. And she did it all with a pleasant smile!

ARTEMIO MARTINEZ 
Rating:
3.0

Train people better. Woman told me insurance was required. I had State Farm, didn’t need or want the extra charge of $84.

Kathryn Williams 
Rating:
5.0

Customer did not leave a comment.

Larissa Barroso 
Rating:
2.0

They charge me one extra day if I return it on time and I call but still not fix it... I need my credit back

Rosa Barrera 
Rating:
5.0

Customer did not leave a comment.

Fred Bertsinger 
Rating:
5.0

Customer did not leave a comment.

Fred Bertsinger 
Rating:
4.0

Customer did not leave a comment.

Sherelene Gjonnes 
Rating:
5.0

??

Laura Martinez 
Rating:
2.0

My pick up time was 9:00 am. I arrived at 9:00 am and the store was not open. I left and came back around 15 minutes later; still wasn't open. I left and came back at 10:00 am, and the the owner was there. While the owner was extremely friendly, he was unable to process the reservation, and had to call his office manager multiple times to seek help. Finally, he left it up to UHaul to finish the paperwork. I was finally able to leave around 10:45 am, even though no one else was at the office. I lost 1.75 hours on an otherwise easy transaction. I was not pleased.

Neil Heinrich 
Rating:
5.0

Nothing! Great Customer Service and everything was perfect! We will be using this location again!

LINDA HOWDYSHELL 
Rating:
4.0

Customer did not leave a comment.

mary canales 
Rating:
5.0

Customer did not leave a comment.

Liz Delgado 
Rating:
5.0

Not sure at this time.

Robert orozco 
Rating:
5.0

Good experience overall excellent customer service

Corina Ochoa 
Rating:
5.0

Customer did not leave a comment.

ROBERT FLORES 
Rating:
3.0

Customer did not leave a comment.

AMALIA JACKSON 
Rating:
3.0

Customer did not leave a comment.

ADAN GANDARIA 
Rating:
3.0

Customer did not leave a comment.

Jose Gonzalez 
Rating:
3.0

i dropped off after hours so i did not speak with anyone. Everything seemed to be in order at drop off.

TRESSI BREECHER 
Rating:
3.0

Customer did not leave a comment.

Roderick Dycus 
Rating:
1.0

Customer did not leave a comment.

ELIA GONZALES 
Rating:
5.0

The lady that helped me explained everything very well. From hooking up the trailer to making sure the lights are working.

JUAN RUIZ 
Rating:
5.0

Customer did not leave a comment.

LINDA WILKINSON 
Rating:
5.0

She was very friendly, great service and professional. She informed of very informational things I need to know for the next time I rent a U-Haul truck or equipment.

TERESA GUARDIOLA 
Rating:
5.0

Customer did not leave a comment.

MARIA CASSIDY 
Rating:
5.0

Customer did not leave a comment.

MARIA GARCIA 
Rating:
5.0

Great location, lady was very freindly and willing to help! Provided alot of U-Haul information, if I need anything for U-Haul I will come back to this location!

HOMERO GONZALES 
Rating:
3.0

the lady in charge showed up 20 mnts late to open so we had to wait around for her, but other than that, she was better than the gentleman at the pick up location.

ruben garcia 
Rating:
4.0

This has nothing to do with the dealer, but the traffic department was rude and was not a good experience dealing with them. Also, you probably should improve your website to not allow a reservation to be made where a truck is not available.

ANGELA TYLER 
Rating:
4.0

Customer did not leave a comment.

JORGE arguelles 
Rating:
5.0

Customer did not leave a comment.

Silvestre Pineda 
Rating:
5.0

Customer did not leave a comment.

CAROLE SIEWENIE 
Rating:
5.0

Location is great, the equipment was clean ready to use. Anna the lady who did the contract for me was always ready to help me and she even waited for me during her lunch hour even after I arrived 2 hours late she was not upset about it, GREAT CUSTOMER SERVICE.

ABRAHAM GARCIA 
Rating:
3.0

ramp pin was stuck and had to use pry bar to unlatch it.

ISIDRO CASANOVA 
Rating:
5.0

speed up contract time

ROLANDO LANDA 
Rating:
5.0

Ms. Anna Parra was real nice and attentative to all my questions. I was very pleased with the time she took to explain me everything in detail. She shows alot of dedication and professionalism to her job and I would definetely reccomend all my friends to use uhaul on their next move. Thank you uhaul for having such people working for you. Ms. Parra placed uhaul on top of my list for my next move. Sincerely Jose M. Arechiga

Jose Arechiga 
Rating:
5.0

be a little less expensive

ISRAEL RAMIREZ 
Rating:
5.0

Awesome service. Great help in assuring that they had a statified customer.

Saenz MARILU 
No reviews have been submitted for this location.

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