Customer Reviews for Firetower Secure Storage

49 reviews

521 W. Firetower Road   Winterville, NC 28590

(252) 756-6699

Office Hours

  • Mon: Closed
  • Tue-Fri: 9:30 am–5:30 pm
  • Sat: 9:30 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(252) 756-6699

521 W. Firetower Road
Winterville, NC 28590

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 9:30 am–5:30 pm
  • Sat: 9:30 am–5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Was with this storage for many years, decided to move to bring items closer to my home, if I need to move again, I would definitely choose Fire Tower Storage..

STEPHANY R. W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LAWRENCE GRADY H.  |  Overall Experience 
Rating:
5.0

I recommend more cameras for the facility.

BILLY ROY W.  |  Overall Experience 
Rating:
5.0

I enjoyed the experience. Louise was courteous and very thorough. If ever I am in need of another unit; I will return!

LILLIAN S. I.  |  Overall Experience 
Rating:
5.0

Very nice staff. I went all hours and felt safe. Excellent customer service.

KATHRYN R. R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES J. G.  |  Overall Experience 
Rating:
5.0

Ms. Brown was fantastic to work with and made the whole process seamless. I would highly recomend them if you are in need of short term storage.

GREG M. Q.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HAROLD R.  |  Overall Experience 
Rating:
5.0

Great experience.

CGJ PROPERTIES LLC J.  |  Overall Experience 
Rating:
5.0

Great facility & staff!

LYNELL A. M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTIE L C.  |  Overall Experience 
Rating:
5.0

We had a storage unit here for many years and always felt safe to visit and found it to be very convenient. We liked that the furniture store was connected and there was plenty of supervision.

DAVID J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SCOTT C. M.  |  Overall Experience 
Rating:
5.0

Great storage, I always rent from this Storage because I know they are friendly, fast, and reliable. Will be rent from them in the future.

CHRISTOPHER J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LATOYA J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VICTORIA GRACE C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H.  |  Overall Experience 
Rating:
5.0

Firetower Secure Storage exceeded my expectations. They returned calls to let me know a storage unit had become available and worked with me to get a college discount since the unit was for him. Great communication and rental process. Highly recommended!!

MATTHEW C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EMILY D. D.  |  Overall Experience 
Rating:
5.0

Kathrine was extremely helpful

DEBORAH A. D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BAXTER J. M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KRISTA R. A.  |  Overall Experience 
Rating:
5.0

We were very happy with this storage facility. It was convenient, clean and secure.

JANICE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RYAN T.  |  Overall Experience 
Rating:
5.0

None.

CURTIS F.  |  Overall Experience 
Rating:
5.0

Only issue we had was the smell from someone having moth Balls

KRISTI LYNN S.  |  Overall Experience 
Rating:
5.0

Went smooth and was safe! The office lady was busy and still vary polite and answered any questions I had with our any malice or scorn! And I ask a lot of them. Recommend them when they have room!

NATHAN JOHN M.  |  Overall Experience 
Rating:
5.0

Everything was great. Katherine ( hope I have her name right) was wonderful, both on the phone and face to face. I would definitely recommend to others. Thanks for a wonderful 17 months!

AVIS ANNETTE B.  |  Overall Experience 
Rating:
5.0

Katherine was an absolute pleasure to work with. Everything went smoothly from the time I moved in to the time I moved out. 10/10 would recommend.

LASHAUNDA P.  |  Overall Experience 
Rating:
4.0

It would be really be helpful to have a dolly or hand cart available at your facility to assist customers.

BOBBY R. B.  |  Overall Experience 
Rating:
5.0

Excellent facilities

SAMUEL T.  |  Overall Experience 
Rating:
5.0

Great facility with temp controlled units and easy access. Very pleased with facility.

WILLIAM EDWARD B.  |  Overall Experience 
Rating:
5.0

Kathy is a sweetheart. Always smiling and helpful. Thanks

JIM T.  |  Overall Experience 
Rating:
5.0

Well maintained facility, felt very safe and secure. Excellent, friendly and helpful staff.

BEVERLY GRIMES H.  |  Overall Experience 
Rating:
5.0

Very clean and very nice staff!

DAVID R U.  |  Overall Experience 
Rating:
5.0

Great facility; very safe & secure!

DON V.  |  Overall Experience 
Rating:
5.0

The Staff was extremely friendly and helpful. The facility was very well maintained and operated in a professional manner. Top notch. If the need arises, I will definitely use again.

JOHNNY D.  |  Overall Experience 
Rating:
5.0

Easy to deal with, unit was spotless!

SEAN S.  |  Overall Experience 
Rating:
5.0

Good storage facility. Would recommend

DEVIN H.  |  Overall Experience 
Rating:
5.0

Nice place

LEVY HOWARD R.  |  Overall Experience 
Rating:
5.0

I had a wonderful experience and will recommend this facility to others. Thank you for always keeping us up to date !

KELLY FLEMING S.  |  Overall Experience 
Rating:
4.0

Easy move-in. Front desk worker was NOT professional.

Privacy R.  |  First Impressions 
Rating:
4.0

Storage was clean and not busy, allowed for almost a 3hr unload to happen without any issues. Certainly recommended to anyone needing service such as this.

Privacy R.  |  First Impressions 
Rating:
1.0

Firetower Secure Storage doesn`t work with Uhaul anymore and they wouldn`t honor my free month of storage. It was a horrible experience, get your website up-to-date please.

Privacy R.  |  First Impressions 
Rating:
5.0

Very Friendly and ensures they explain all the policies to you. excellent experience

JOHN P.  |  First Impressions 
Rating:
5.0

The facility is very clean and the owner is quite professional. He personally assisted me im ensure my move into his facility from Texas to NC was compleyed flawlessly.

Privacy R.  |  First Impressions 
Rating:
5.0

The owner went out of his way to give us a good deal when we had been misinformed by Uhaul.

Privacy R.  |  First Impressions 
Rating:
4.0

I was thankful Brent was available on Saturday because the unit we rented wouldn`t have worked and he changed it out for us.

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

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