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tiffany l
Customer Reviews for Camps Carry Out
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The first location I was given (5th Ave) had a rude attendant who told me there was no room to return the truck to their property, when there clearly was room. The next location I was given (17th Ave) was staffed by an employee who clearly had no training in how to process a returned truck. Not his fault. He just didn't know what to do. Eventually, he got on the phone with a U-Haul manager who was able to help me very quickly.
bob sI was overcharged for the rental. I did not receive the dolly or moving pads as requested. The associates refused to take ownership of their errors.
Andron MGood customer service
Adrian WBetter check out service takes a long time to check out
adrian wGreat customer service
adrian wI really wanted to pick up closer and that's why I picked the 5th ave location but it was changed - not as comfortable at the 17th ave location
Mary KSecond time I’ve used this location, always fast and efficient.
Scott E