Customer Reviews for Forest Street Storage, LLC

35 reviews

940 W Forest St   Brigham City, UT 84302

(435) 723-9370

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(435) 723-9370

940 W Forest St
Brigham City, UT 84302

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

great people to work with

Kathy ROZANSKI  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

SAREENA PRICE  |  Overall Experience 
Rating:
5.0

Storage unit was not available company has to ch he’s stuff up

SAREENA PRICE  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

ted Petersen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Farnsworth  |  Overall Experience 
Rating:
5.0

Nice size rooms at an affordable price. Never any water leakage in my unit from rain or snow. Great people to work with.

Jackie Jones  |  Overall Experience 
Rating:
5.0

I only rented a unit for a few months because My storage unit was broken into, with damage to my property and items stolen. They never called to tell me about this and when I finally was able to get ahold of the office. She just said she would check my file. They also just shut the door to my unit and didn’t even attempt to resecure my outdoor unit! I made a police report, they said this happens all of the time here and they never contact the police. I’m very disappointed with this business. I definitely would not recommend using this facility. The people were nice, but that doesn’t outweigh their incompetence.

MICHELLE HILLMAN  |  Overall Experience 
Rating:
5.0

I have not been able to contact anyone for help with my account.

Kara Desaro  |  Overall Experience 
Rating:
5.0

this worked out great for my storage needs thank you

Gary Thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Thayne  |  Overall Experience 
Rating:
5.0

It was nice to be able to rent something for a short time and have it in a gated area. Always felt secure. Thank You!

Jamie Jensen  |  Overall Experience 
Rating:
5.0

Jodi was fantastic to work with. She got me right into a unit and was very responsive and available. Very happy with my experience. Would definitely recommend to everyone. Thanks!

Chantel Larsen  |  Overall Experience 
Rating:
5.0

Probably the nicest people in the world. We went through some financial difficulty and they really did everything the could to help us out. I would recommend this place to anyone looking to store their stuff in a good location with a good staff.

Aaron Willden  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Kostoff  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SEAN SMITH  |  Overall Experience 
Rating:
5.0

Unit wa broken into twice was told owner would contact me but never did. Units are not secured will never recommend your facility to anyone

jeanette James  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BOB PHIPPEN  |  Overall Experience 
Rating:
5.0

They are the best!

Amanda or Nathan Wilding  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dong Ly  |  Overall Experience 
Rating:
5.0

They were great people

Jose Archuleta  |  Overall Experience 
Rating:
1.0

No manager on-site. No one returned phone call to set up reservation.

Angela Carpenter  |  Reservation 
Rating:
5.0

The staff was very courteous and helpful. The pot itself is very clean and was ready for us.

Brad Johnson  |  Reservation 
Rating:
5.0

Was really easy to move in and they were very helpful.

Robert Thaxton  |  Reservation 
Rating:
4.0

When I use them before everything was fine. However I have not yet been able to move into this current one so cannot say for sure.

Kim Millett  |  Reservation 
Rating:
4.0

Very good

Privacy Request  |  First Impressions 
Rating:
1.0

When i had gone to get my things moved in i was told they did not have the unit i had reserved and that i would have to wait weeks before one would be available

Privacy Request  |  First Impressions 
Rating:
1.0

Went to pick up keys to begin moving into my storage the place had closed early and i want able to contact anyone all day when i had tried to call them.

Privacy Request  |  First Impressions 
Rating:
4.0

The lady was really nice and willing to work with me. I am very pleased with this company so far.

Privacy Request  |  First Impressions 
Rating:
1.0

No answer, nobody called back. After several attempts I finally got a hold of Jodi and was told that they didn`t have anything available.

Privacy Request  |  First Impressions 
Rating:
3.0

we ended up not using it so I would like to cancel the reservation since we got one somewhere else

Privacy Request  |  First Impressions 
Rating:
2.0

Online was not helpful at all, but after I called I was pleased with the service I received.

Privacy Request  |  First Impressions 
Rating:
5.0

Very polite and helpful.

Privacy Request  |  First Impressions 
Rating:
4.0

There is no office on site. But they are very helpful over the phone.

Privacy Request  |  First Impressions 
Rating:
3.0

The instructions should tell you to call and schedule an appointment with the facility ahead of time as there is no office. Luckily the owner just happened to stop by and he was fantastic.

Privacy Request  |  First Impressions 
Rating:
5.0

The unit was very clean and well cared for.

JEANETTE COX  |  First Impressions 
No reviews have been submitted for this location.

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