great people to work with
Kathy ROZANSKI | Overall ExperienceCustomer Reviews for Forest Street Storage, LLC
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Storage unit was not available company has to ch he’s stuff up
SAREENA PRICE | ReservationNice size rooms at an affordable price. Never any water leakage in my unit from rain or snow. Great people to work with.
Jackie Jones | Overall ExperienceI only rented a unit for a few months because My storage unit was broken into, with damage to my property and items stolen. They never called to tell me about this and when I finally was able to get ahold of the office. She just said she would check my file. They also just shut the door to my unit and didn’t even attempt to resecure my outdoor unit! I made a police report, they said this happens all of the time here and they never contact the police. I’m very disappointed with this business. I definitely would not recommend using this facility. The people were nice, but that doesn’t outweigh their incompetence.
MICHELLE HILLMAN | Overall ExperienceI have not been able to contact anyone for help with my account.
Kara Desaro | Overall Experiencethis worked out great for my storage needs thank you
Gary Thompson | Overall ExperienceIt was nice to be able to rent something for a short time and have it in a gated area. Always felt secure. Thank You!
Jamie Jensen | Overall ExperienceJodi was fantastic to work with. She got me right into a unit and was very responsive and available. Very happy with my experience. Would definitely recommend to everyone. Thanks!
Chantel Larsen | Overall ExperienceProbably the nicest people in the world. We went through some financial difficulty and they really did everything the could to help us out. I would recommend this place to anyone looking to store their stuff in a good location with a good staff.
Aaron Willden | Overall ExperienceUnit wa broken into twice was told owner would contact me but never did. Units are not secured will never recommend your facility to anyone
jeanette James | Overall ExperienceThey are the best!
Amanda or Nathan Wilding | Overall ExperienceThey were great people
Jose Archuleta | Overall ExperienceNo manager on-site. No one returned phone call to set up reservation.
Angela Carpenter | ReservationThe staff was very courteous and helpful. The pot itself is very clean and was ready for us.
Brad Johnson | ReservationWas really easy to move in and they were very helpful.
Robert Thaxton | ReservationWhen I use them before everything was fine. However I have not yet been able to move into this current one so cannot say for sure.
Kim Millett | ReservationVery good
Privacy Request | First ImpressionsWhen i had gone to get my things moved in i was told they did not have the unit i had reserved and that i would have to wait weeks before one would be available
Privacy Request | First ImpressionsWent to pick up keys to begin moving into my storage the place had closed early and i want able to contact anyone all day when i had tried to call them.
Privacy Request | First ImpressionsThe lady was really nice and willing to work with me. I am very pleased with this company so far.
Privacy Request | First ImpressionsNo answer, nobody called back. After several attempts I finally got a hold of Jodi and was told that they didn`t have anything available.
Privacy Request | First Impressionswe ended up not using it so I would like to cancel the reservation since we got one somewhere else
Privacy Request | First ImpressionsOnline was not helpful at all, but after I called I was pleased with the service I received.
Privacy Request | First ImpressionsVery polite and helpful.
Privacy Request | First ImpressionsThere is no office on site. But they are very helpful over the phone.
Privacy Request | First ImpressionsThe instructions should tell you to call and schedule an appointment with the facility ahead of time as there is no office. Luckily the owner just happened to stop by and he was fantastic.
Privacy Request | First ImpressionsThe unit was very clean and well cared for.
JEANETTE COX | First Impressions