Nothing services were great. No issues.
Glenn K.
Customer Reviews for Excel Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Worked for what I needed
john C.This location was closed on the day. I was to return my vehicle. Because of this and the way their facility was located, I had to park outside next to the highway because their fence was locked. It made me very uncomfortable.
DANIEL W.I personally Looked the truck over. as I've been a mechanic. A lot of years everything seemed to look good drove from Florida to Connecticut. Never Skipped A beat. Everything was good.
Brian V.didn't get an invoice showing i turned the equipment. neither did i get a confirmation email
Allan S.Everyone is helpful I've rented from same location 3xs and referred people to this location
Denise B.did a great job!!! Thank you!!
KATHY L.very helpful with the fuel level. thank you.....
CHARLES F.Not much, great people, friendly. Keep up the good work
David K.Mr. Kelly, and Maria were both very pleasant. They knew exactly what I needed. They help load it up for me and they said any questions please contact us. Then they gave me there business card. I would do business with them again.
Jeffery Z.See comments above. I answer this in the first comment section
David N.Fast and easy
Scott K.Quick in and out!! Very friendly service!!
Robert W.The gentleman I spoke with at the Florida location was very helpful in assisting me with the return of trailer. Also the lady I spoke with ahead of time was very courteous. They deserve a bonus from U Haul in my opinion. I wish them the best! Bill Rohloff
Bill R.Great location and fluid transaction.
John R.Make the weekend drop off point a little more wider . Otherwise this place is awesome and the attending is great to work with. He will be seeing a lot more of me.
Alpheus R.Not anything more. The service at this location was the best I've experienced at a U-Haul location.
Glenrick K.Lady at the counter was very pleasant and helpful.
JAMES S.Excellent service, great place
Michael B.Great dealer and a great value.
bill T.Excellent equipment and service.
Brad P.Drop-off was difficult, had no choice but to park the vehicle in front of the entrance gate, despite instructions stating not to, as both gates were locked.
Jacqueline H.You are good. No improvement needed.
MARIO P.I never met anyone when I drove there to return the trailer because the gate was closed that Sundaymorning. The trailer was left on the side of the closed gate and a phone call was made customer Services.
BERNATO L.Owners friendly, knowledgeable, great job.
John D.Very satisfying experience all around! Terrific people who were very willing to answer our questions and address our concerns. Very competent people. Will do business there again. Highly recommend.
carol T.The tail light (driver side) did burn out, but that's not something he could have helped. The dolly worked well. It was all good.
Donna B.Excellent customer service
Michael T.Outstanding friendly excellent service
george J.Prompt, pleasant to deal with, courteous service. Will use again.
ROBERT L.Check air pressure in tires before they leave the lot.
Katherine S.Everything was great. Friendly people.
James A.In a crunch this place rocks got a trailer to move some things and they had exactly what I needed and very professional highly recommend
jeffery S.Polite, professional and helpful
Matthew F.none.
Helen C.Incredible service. Saved my move when Uhaul dropped the ball.
Diane J.The truck had a can of coke spilled all over the dash board and floor. Clean the vehicle before letting it go.
Tina C.Keep your equipment in great shape like this one. Thanks for quality products and service.
Jim C.The individual that assisted me at Excel Automotive was very helpful. The time to turn in the trailer was minimal which helped me get back to my business. Many thanks to them.
John B.Awesome customer service
valery B.As I paid the charge for the trailer at the bottom of the screen there was a message to the effect that when one makes the reservation at a location then that is where one can expect to secure the reserved equipment. It would be good if U-HAUL had followed through with this statement.
Allen K.These guys have great customer service. Great guys. It's just that theyre not open on weekends like the rest of the Uhaul companies and if you're not back in time you're basically utilizing a vehicle that someone else could be renting.
Terence C.Very efficient, professional and caring sales tech. I will reuse this site for future rentals.
Angela B.Dropped off outside gate put key in box after hours. The air conditioning in the Truck quit working periodically!
john B.The U-Haul truck had candy wrappers in the cup holders and food in between the seats. It also had green mildew growing on the paint from lack of washing... the truck drove like it was out of balance, pulling hard to the right. Needs some attention.
Patrick D.