Customer Reviews for Erics Cutting Edge
(U-Haul Neighborhood Dealer)

82 reviews

455 Montauk Hwy   West Islip, NY 11795
(On the corner of Sylvan Ct and Montauk hwy, West of the Holy Family Ukrainian Catholic Church)

(631) 983-2402

Office Hours

  • Mon: Closed
  • Tue-Sat: 8 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(631) 983-2402

455 Montauk Hwy
West Islip, NY 11795
(On the corner of Sylvan Ct and Montauk hwy, West of the Holy Family Ukrainian Catholic Church)

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Sat: 8 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Dropped off the truck with the correct fuel amount and they charged me $25.00 extra for fuel plus a $20.00 after hours fee. Bullshit. I dropped the truck off three days early and less the miles allotted. Not happy with the additional $45 in charges!

Stephen Troyano 
Rating:
5.0

Customer did not leave a comment.

Paul Shields 
Rating:
1.0

This owner (of the business) charged me a fuel charge adding that I returned it with less fuel. And charged me 5 gallons worth? Drove it 95 miles but put $20.00 and returned it. I wish I could add pictures. It was at same place as when I took it. How awful you need to nickel and dime your customers like this. How sad 20 bucks doesn't even get you 100 miles in a uhaul van. Never rent from 257 Bay Shore Rd in deer Park NY. He will rip you off even when I asked him to check the van. Scumbag city.

ANTHONY FERRO 
Rating:
5.0

Easy pick up and great service. Brand new vehicle very clean.

MARTINJ HARTE 
Rating:
4.0

Customer did not leave a comment.

JEFFREYP MEISTER 
Rating:
5.0

Customer did not leave a comment.

Ralph Taccetta 
Rating:
4.0

Customer did not leave a comment.

CHARLES HART 
Rating:
5.0

Customer did not leave a comment.

phil guercio 
Rating:
3.0

Customer did not leave a comment.

Chauncey holden 
Rating:
5.0

Customer did not leave a comment.

Rachel Fantauzzi 
Rating:
5.0

maybe you can speed it up a little for return customers perhaps you can save the drivers' license photos or something

Paul Galvin 
Rating:
5.0

Customer did not leave a comment.

stephen mcbride 
Rating:
2.0

The person checking in the truck was very rude

Deborah Lyons 
Rating:
5.0

Customer did not leave a comment.

michael burke 
Rating:
5.0

Customer did not leave a comment.

Javier Escobar 
Rating:
5.0

Customer did not leave a comment.

Paul Quinn 
Rating:
5.0

Customer did not leave a comment.

peter hein 
Rating:
4.0

Customer did not leave a comment.

Brandon Powers 
Rating:
3.0

Customer did not leave a comment.

tanya Gray 
Rating:
3.0

Took the truck on a 24 hour - 1,200 mile trip and got charged $150 for 2 scratches on the side of truck that couldve been caused by numerous outside variables along the highway. Disgusted with the charge and how it was handled.

Michael Ilardi 
Rating:
1.0

Overcharged truck was clean and charged me a cleaning fee. Received truck at 3/4 full and only drove truck 5 miles and charged for fuel.

Alexander Quinn 
Rating:
5.0

Customer did not leave a comment.

audra krell 
Rating:
5.0

John was excellent and the truck rental was a great experience.

eduardo ESPADA 
Rating:
5.0

Customer did not leave a comment.

Andre Coiro 
Rating:
5.0

Great customer service!

DELLA GERSHOWITZ 
Rating:
1.0

I have rented a $19.99 truck for 1 hour and 45minutes. They told me that next day I will receive via email my invoice. I ended up paying $178.25. The bad thing I did is not to check the receipt inmediately a checked it a week after. :(

JENNY QUILA 
Rating:
4.0

Customer did not leave a comment.

TARA GIORGINI 
Rating:
5.0

Customer did not leave a comment.

DANIEL CHAN 
Rating:
5.0

Customer did not leave a comment.

Kamal Singhal 
Rating:
5.0

Customer did not leave a comment.

Anthony Guido 
Rating:
4.0

Customer did not leave a comment.

Matthew Winkler 
Rating:
5.0

Customer did not leave a comment.

Kevin Kollar 
Rating:
5.0

They were very courtesy very reasonable with a price I would rent from them again

CHRISTOPHER SMITH 
Rating:
4.0

The rental process went rather smoothly, from pick up to drop off of the vehicle. Not much else you can do to stream line the process.

rick german 
Rating:
5.0

Customer did not leave a comment.

MARYLOU SIVERSEN 
Rating:
5.0

Great drop off location. Nice and efficient people.

Sarah Smith 
Rating:
4.0

after stopping by to reserve the truck the day before. i thought i was all set. on the morning of pick up. it took over 1 to 1 1/2 hours to finish the paper work so i could get going. the attendant did not know what to do and had to call the boss, who had to walk him thru the whole thing again. the truck was sitting in the parking lot with snow and ice covering the windshield. they did not even have a scraper to remove the snow and ice to speed up my departure. other than that the truck was great. i asked if there was a discount for military veterans and they had no answer. i will still use you again. just hope it does not take as long. regards, mike

MICHAEL HAMCHUK 
Rating:
5.0

Customer did not leave a comment.

mike villano 
Rating:
3.0

Customer did not leave a comment.

CLYDE CINTRON 
Rating:
5.0

Customer did not leave a comment.

Harry Biolsi 
Rating:
5.0

Customer did not leave a comment.

Allison Mellone 
Rating:
5.0

Customer did not leave a comment.

WALTER DIAZ 
Rating:
3.0

No room to park the vehicle upon return except to block customers at gas pumps.

margaret rohl 
Rating:
5.0

Create service

JOAN HAEDRICH 
Rating:
5.0

very efficient and conveniently located

KEVIN MCELROY 
Rating:
5.0

Customer did not leave a comment.

James Shanahan 
Rating:
5.0

Customer did not leave a comment.

Gordon Hodgson 
Rating:
4.0

Customer did not leave a comment.

Gerard Gress 
Rating:
5.0

Customer did not leave a comment.

HEIDI LEIBOWITZ 
No reviews have been submitted for this location.

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