Remove the option to select mobile pick up when it is not available. I reserved everything and the day of they call me to let me know that I couldn't pick up the vehicle I reserved at the location I selected and received confirmation for. It was incredibly frustrating and I was forced to change plans hours before I was suppose to pick up.
Yukta T
Customer Reviews for D&M Hauling Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have someone there to check in & out the vehicle. Communication was horrible. Could not reach anyone on the phone# provided on website. Luckily, the women who lived next door was very helpful and was our communication between the person who took my information.
Rochelle YDarryl was wonderful to work with.
MARY H