Customer Reviews for Eldridge Self Storage
(U-Haul Neighborhood Dealer)

1,177 reviews

2210 Eldridge Pkwy   Houston, TX 77077

(281) 530-2994

Office Hours

  • Monday - Friday:
    9:30 am - 11:30 am / 1:30 pm - 4 pm
  • Saturday:
    9:30 am–4 pm
  • Sunday:
    10 am–5 pm

Services at this Location:

Contact Us

(281) 530-2994

2210 Eldridge Pkwy
Houston, TX 77077

Services at this Location:

Office Hours

  • Monday - Friday:
    9:30 am - 11:30 am / 1:30 pm - 4 pm
  • Saturday:
    9:30 am–4 pm
  • Sunday:
    10 am–5 pm
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Not one problem! Professionally done! 100% Satisfied 👍

GEORGE MATTHEWS 
Rating:
5.0

Customer did not leave a comment.

Dedrick Johnson 
Rating:
5.0

Terri was great! She was very professional! 100% 👍

GEORGE MATTHEWS 
Rating:
5.0

The truck was a bit old and raggedy but it got the job done. It was clean and the guy that helped us was very helpful and friendly.

Cristina DiBlasi 
Rating:
5.0

Great experience and very professional

Mustafa Al bayaty 
Rating:
5.0

Customer did not leave a comment.

Shelly Volk 
Rating:
1.0

Customer did not leave a comment.

mohammadreza fatipour 
Rating:
5.0

Customer did not leave a comment.

Udo Kosta 
Rating:
5.0

Uhaul is the best way to move. Thank you.

Ayshah Phiri 
Rating:
5.0

Very friendly person at the front desk

Edgar Iroba 
Rating:
5.0

Customer did not leave a comment.

Gary Donelson 
Rating:
5.0

Customer did not leave a comment.

Soran Abtar 
Rating:
5.0

Customer did not leave a comment.

Frank Hauser 
Rating:
5.0

Super friendly and very helpful! Nice and clean location with all of the helpful necessities for the travel/move! Locks, boxes, tape, etc.

Haley Sensebe 
Rating:
5.0

Customer did not leave a comment.

LARRY JOSEPH 
Rating:
3.0

i am still waiting for someone to call me, the mileage was wrong

Simon Palacio 
Rating:
4.0

Customer did not leave a comment.

Zachary Putnik 
Rating:
5.0

Customer did not leave a comment.

Rafael Murillo 
Rating:
5.0

The check engine light was on.

Emma Haywood 
Rating:
5.0

Truck did not run well at high speed. I thought it had a governor installed. When I dropped off in Forr Worth they said it has no governor. May have had a fuel system problem. Made for a difficult and at times unsafe drive. Otherwise was fine at low speeds. Most of my travel was highway speeds though.

James Covel 
Rating:
5.0

Customer did not leave a comment.

Asanta Ndukwe 
Rating:
5.0

Customer did not leave a comment.

Barry Brown 
Rating:
5.0

Customer did not leave a comment.

Ahmed LEGHARI 
Rating:
5.0

Customer did not leave a comment.

Deanne Donel 
Rating:
5.0

Customer did not leave a comment.

Benjamin Gudino De Moure 
Rating:
5.0

The customer service was professional and pleasant.

Nicole Gholson 
Rating:
5.0

Absolutely the best service and location that I have ever used with Uhaul!

Carrie Ancira 
Rating:
5.0

The person who was at the location was amazing. It was a smooth pick up and also a quick drop off. I will recommend the Eldridge location to everyone.

Carla Rodriguez 
Rating:
5.0

Mr. John was so nice and got me all squared away.! The storage was clean & nice & everything fit.!

Amani Hockaday 
Rating:
5.0

I called at the last minute and they were able to help out. 5 Star

Angela Barras 
Rating:
5.0

Customer did not leave a comment.

Alan Roselin 
Rating:
5.0

The receptionist was nice and friendly

Osarenmwinda Igbinidu 
Rating:
1.0

When I was done with the vehicle and I want to put gas back into it. Coming to find out the gas that I was putting in. The holes for the gas tank was loose and I had to put it back together.

Anson JOhnson 
Rating:
5.0

I love this place!! Eldridge Storage/Uhaul is quick and prices are reasonable. Very clean and classy. Always have specials!!

Demetria Fairley 
Rating:
5.0

What a convenient well kept location

PATRICIA LUKEMAN 
Rating:
5.0

Customer did not leave a comment.

Ekene Ifegbo 
Rating:
2.0

Uhaul truck rental service was at storage facility and were in business transition to eliminating Uhaul truck rental service. The person tending Uhaul truck rentals was not present on pick-up nor drop-off. Storage facility assisting had no Interest in providing service to me. At one point one of the storage facility staff members I needed to wait outside (@ 95 degrees) until Uhaul person got back from making errand. I finally just check out my drop-off on-line. Bad customer service

Rene Moran 
Rating:
5.0

I booked a 20 foot but originally wanted a 15. The rep gave me what I wanted, and was exceptionally professional doing so. Thank you.

Cassandra Green 
Rating:
5.0

Customer did not leave a comment.

Mauro Becker 
Rating:
5.0

Customer did not leave a comment.

todd patterson 
Rating:
5.0

Customer did not leave a comment.

Alan Roselin 
Rating:
5.0

perfect experience - all good!

Teresita Campbell 
Rating:
5.0

Customer did not leave a comment.

Tyla Acosta 
Rating:
5.0

Customer did not leave a comment.

Jose Obregon 
Rating:
5.0

Great customer service!! Everyone was very helpful.

RYAN WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Tod Higginbotham 
Rating:
5.0

Matt is most helpful, always! God bless!

Leah Lawdermilk 
Rating:
5.0

Customer did not leave a comment.

GRACE CARTER 
Rating:
5.0

First time using Uhaul, overall great service & user friendly app to follow up from the reservation, order and final receipt. Box4Box crew was awesome - 5 stars.

Luis Vargas 
Rating:
5.0

Customer did not leave a comment.

Sharon Stone 
Rating:
5.0

Matt was super helpful, again! Good bless!

Leah Lawdermilk 
Rating:
5.0

Very neat and clean environment. Excelent customer service.

Samir Parvaiz 
Rating:
5.0

Customer did not leave a comment.

ROBERT JOE MOORE 
Rating:
5.0

Customer did not leave a comment.

Mahamadou Sissoko 
Rating:
3.0

When I went to pick up my vehicle it wasn't ready which put me hours behind for an event. I never caught up, I missed business which means I missed money.

TAQUELA HUDSON 
Rating:
4.0

Customer did not leave a comment.

Luciano de Pazos 
Rating:
3.0

Mileage on vehicle when picked up was 13 ml more than on contract, I received electronically but didn’t see until shortly after leaving facility. I immediately called facility and left message informing them. When I returned vehicle I told person at check-in about extra miles and he said he would “see what I can do”. When I got final bill I was still charged miles.

Tor Kragas 
Rating:
2.0

Customer did not leave a comment.

KAYLA DRIGO 
Rating:
5.0

Customer did not leave a comment.

Debreka Mcgowan 
Rating:
4.0

Customer did not leave a comment.

Arnstein Godejord 
Rating:
4.0

Customer did not leave a comment.

david jephthah 
Rating:
5.0

Customer did not leave a comment.

Alberto Lazco 
Rating:
5.0

Great costumer service!

ABEL LUNA 
Rating:
5.0

Customer did not leave a comment.

Jaime Davila 
Rating:
2.0

The location did not have the equipment ordered and the gas was not recorded accurately.

Cody Mayse 
Rating:
5.0

Holly was very helpful and pleasant.

Ricky Baker 
Rating:
5.0

The employees were so nice and understanding they truly listen and work with you to get you the right transportation and move that you need. They really put their customers first. Great job!!! 👍👍 May God keep them strong safe and truly Blessed. Thank you from the bottom of my heart.

winoka isom 
Rating:
5.0

Customer did not leave a comment.

Haluwana Bandara 
Rating:
5.0

The guy was very good and helpful

Charles Kwokem 
Rating:
5.0

Customer did not leave a comment.

Raven Omuemu 
Rating:
5.0

Customer did not leave a comment.

Ahmad Fiddler 
Rating:
5.0

Customer did not leave a comment.

Roshelle Ruffin 
Rating:
5.0

Nothing!

MALCOLM STEPHENS 
Rating:
5.0

Front desk personnel who helped us was very polite and helpful. He explained everything very clearly and made the experience seamless for us. I would highly recommend this location to anyone.

Nazanin Salehi 
Rating:
4.0

The gas was filled much less than what they told us to fill up and bring back. They need to make sure they give enough gas and don’t ask us to fill their empty thank. That was our main concern.

Fahimeh Basiri 
Rating:
5.0

LAS PERSONAS QUE ATIENDEN MUY AMABLES

Gloria Rodriguez 
Rating:
5.0

The employee working was polite and exited. He literally took the moving pads to the truck in the rain and greeted me with a smile when I came back! He made everything quick and easy!

Lauren Silva 
Rating:
5.0

Matt is amazing! He was beyond helpful!!!

Benjamin Connally 
Rating:
5.0

Nothing. Excellent and quick service! Young man was polite and knowledgeable.

Carolyn Harris 
Rating:
5.0

I didn't see anything that needed improved from my experience. Everyone were wonderful to work with. They really care about their customers. From now on, this Eldredge location is where I'm going to rent.

Ronnie Curtis 
Rating:
2.0

The app showed the trailer was easily available at the location near my home - so I booked it - only to find out THE MORNING of the move that I had been relocated across town. NOT COOL

LESLIE SHEEHY 
Rating:
5.0

Customer did not leave a comment.

Thomas Lowe 
Rating:
5.0

No changes needed!

Cynthia Cook 
Rating:
5.0

One tire of my traer do Not luck good it need to change it

Horacio Castillo 
Rating:
5.0

Customer did not leave a comment.

Habibollah Owji 
Rating:
5.0

Nice and friendly staff. Very helpful.

Jackie Tenner 
Rating:
5.0

Customer did not leave a comment.

Henk Simson 
Rating:
5.0

Holly, John, and Matt are the best. I will always rent from them.

TREVOR CONE 
Rating:
5.0

Customer did not leave a comment.

Mario Severin 
Rating:
5.0

Customer did not leave a comment.

Vinay Jaibheem 
Rating:
5.0

The shop rep. Was very very nice.

Carol Poon 
Rating:
5.0

Great customer service

Lawanda Williams 
Rating:
5.0

Customer did not leave a comment.

tom porcarello 
Rating:
4.0

Customer did not leave a comment.

Marc Shellum 
Rating:
5.0

Drop off was a wonderful experience. He was helpful and kind and knew exactly how to provide great customer service! Thank you for being open on a Sunday until 5 pm

Julie Jewett 
Rating:
3.0

N/a

Tremond Bowers 
Rating:
4.0

This is one my favorite uhaul in this area better than many around. So keep the standard and customer service as high you can

OUMAR AHMAT 
Rating:
5.0

Great customer service.

bryan meranda 
Rating:
5.0

Nothing, they were great.

TERRANCE BARNES 
Rating:
5.0

Customer did not leave a comment.

STACEY ROBINSON 
No reviews have been submitted for this location.

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