Excelente
Ernesto L.
Customer Reviews for Ecuamat LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service!
Aimee L.App wasn't working
Gustavo S.El truck tiene cucarachas y. Para colmo me cobraron por 4 dÃas y yo lo utilice tres dÃas y los entregué casi una hora antes de la 10 de la mañana y con $15. Dolares de gasolina extra de los que me lo entregaron a mi cuando yo lo entregué el señor no estaba ahà y me cobró como si yo hubiera entregado el camión tarde y NO FUE ASI Y TENGO PRUEBAS DE QUE YO ENTREGUÉ EL CAMIÓN AL REDEDOR DE LAS 9:20 DE LA MAÑANA. QUIERO QUE ME DEVUELBAN LOS $85 DOLARES Y FRACCIÓN QUE ME COBRÓ DE MAS Y LOS $15.00 DOLARES DE GASOLINA QU TIENE EXTRAS.
PABLO P.First off, no one at this location was practicing social distancing. And I had a VERY difficult time with the app and checking out. I tried asking at the location for some assistance and no one could help (clerk at the register wasn't even wearing a mask). I tried calling and was on hold for over 20 minutes! I tried using your instant messaging from my phone, the person on the other end was NOT helpful. They told me to keep trying on my phone. I was finally able to get my code for the lock box after about an hour of my being nervous at this location with everything that was going on. NOT A GOOD EXPERIENCE AT ALL.
JESSICA L.There was a homeless man inside the truck. Since there were only two trucks (the other being too small), and we were on a tight schedule, we had to get the man out and use the truck.
Matthew N.Every thing was excellent
MORAIMA G.Guy was very nice . Even helped me parked the truck by stopping the local traffic
Johnathan A.They still my money
Misy F.Very helpful
maritza T.Needs to be better customer service and better maintain vehicle. My truck had a hole in the roof and all my stuff got wet.
Andre R.