Customer Reviews for Easy Self Storage
(U-Haul Neighborhood Dealer)

Rating:

5.0

Fix the pot holes in the front of your driveway. Everything else was good. Customer service was excellent 👌

Rating:

1.0

Not truth worthy

Rating:

5.0

The Lady was very helpful and very professional. Made a bad thing not so bad, Thank Her very much.

Rating:

5.0

No comment.Excellent

Rating:

5.0

Stephanie was super helpful and kind! A real gem of a person. She made a super high stress time for me as easy as possible and I can’t thank her enough.

Rating:

1.0

It said it was opening at 9 o’clock so I could go back and get my cash deposit. I was there before 9 o’clock. I waited till 915 and nobody was there and they do not give cash deposits back. They gave them to you in a check within 3 to 5 days, so no I would not recommend this location to other customers.

Rating:

5.0

Property Manager gave good customer service.

Rating:

5.0

The customer service representative Stephanie was awesome and very pleasant! Thanks for everything!

Rating:

5.0

The customer service rep on site was very nice, helpful and friendly. The location is kind of hard to turn into. The trick wa a bit dirty but to be expected.

Rating:

5.0

The lady’s that work there are amazing!

Rating:

4.0

Didn’t receive a call to discuss final charges just received an email.

Rating:

5.0

I loved the service!...

Rating:

5.0

Customer service was awesome keep up the good work

Rating:

2.0

Be more transparent

Rating:

5.0

No improvement needed

Rating:

5.0

Everything overall was quick and easy ????

Rating:

4.0

The 24/7 pickup procedures were glitchy and frustrating. It took a maddening 60 minutes just to pick up the truck. This was while attempting to work with the staff on duty, Chat with the website representative (who never answered and remain on hold for 15 minutes before someone answered the 800- number. But that was just the tip of the iceberg.