Customer Reviews for East Side Storage
(U-Haul Neighborhood Dealer)

302 reviews

950 Woods Rd   Peace River, AB T8S1Y9

(587) 748-0160

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 10 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 4/1/2024: Closed

Services at this Location:

Contact Us

(587) 748-0160

950 Woods Rd
Peace River, AB T8S1Y9

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 10 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 4/1/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Nothing, All Good

Luc Despins 
Rating:
4.0

Customer did not leave a comment.

MOITRUK ROSTYSLAV 
Rating:
5.0

Customer did not leave a comment.

Doug Beddome 
Rating:
5.0

Customer did not leave a comment.

James MYERS 
Rating:
5.0

Great customer service

Marjorie Auger 
Rating:
4.0

Customer did not leave a comment.

Johannes Venter 
Rating:
4.0

Customer did not leave a comment.

JIM ROGERS 
Rating:
5.0

Everything was in perfect condition and all went well

Hector Parent 
Rating:
2.0

Over priced

Nikkita Tallman 
Rating:
4.0

-make sure to double check the mileage before leaving. I had trouble when returning the vehicle I'd rented as the person who filled in the information upon registration made an error...the correction of this error took over 20 minutes... 20 minutes of precious daylight driving time (I had another hour highway driving to return to my starting point).. Add insult, the fact that I had to wait due to UHAUL error, it kind of blew my mind, re: gracious customer service, the UHAUL had the nerve of adding the charge for ONE MILE OVER ESTIMATE !!!! Are you kidding me???? really???!! making a client wait over 20 minutes for a company error!!????and then making them pay for ONE MILE !!! Public relations is NOT your forte!!! It may be only be just over a dollar , but... that's not really the point.. It just felt a bit petty on your part....If it wasn't for the professionalism on the agent at that location, I would not be recommending to anyone to use UHaul , ever!!.. but, as it is, the person did the best the occasion required which I am ever so grateful for...tho... she could also have suggested that the additional charge be negated due to the inconvenience to their customer (ie..me ).

Susan Miller 
Rating:
5.0

Customer did not leave a comment.

Brittany Armstrong  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Amber Marcoux  |  Overall Experience 
Rating:
5.0

East Side Storage was a convenient one stop shop for all moving and storage needs, wide selection of moving boxes, supplies, friendly staff.. Clean, secure and modern self storage facility and only 6 minuets from Peace River! They have local charity storage unit where good used items are donated, when the unit is full they auction it off online and all $ proceeds are donated to a majority vote community non-profit group like the SPCA or soup kitchen for example. So if you’re moving and have something to donate don’t forget! 🎗️

ALAIN RUEL 
Rating:
5.0

good signage, easy access, clean organized yard

Richard S Brickwood 
Rating:
5.0

Very nice

Cornelius Reimer Peters 
Rating:
5.0

Customer did not leave a comment.

Shirley Lee 
Rating:
5.0

Excellent storage facility and helpful friendly staff.

Kim Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles BULL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

don perreault 
Rating:
5.0

Very nice people to deal with an good equipment with good rates 👌🏾

William Oslie 
Rating:
5.0

Customer did not leave a comment.

Darlene Hachey  |  Overall Experience 
Rating:
5.0

I will use this facility whenever i can it came in good use for the summer

Alice Laboucan  |  Overall Experience 
Rating:
5.0

This is the second time I’ve used them well satisfied both times

Margo Larose  |  Overall Experience 
Rating:
5.0

Was paying a $1 a day but they raised their fees to $2 a day which was to expensive for us.

Larry Dragon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teena Flemming 
Rating:
5.0

Customer did not leave a comment.

Heinrich Friesen  |  Overall Experience 
Rating:
5.0

Lori and Emily were very helpful!

Gary Sasseville 
Rating:
5.0

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Alain Ruel 
Rating:
3.0

The ladies were friendly but couldn't help with complaint

Darcy Thomas 
Rating:
5.0

Customer did not leave a comment.

Robert Bacon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHARON HINSON 
Rating:
5.0

Great place, except they increased the rates for the RV back-in spots by 66%. The increase was too substantial at one time. Now I can justify getting a lake lot.

Tatum Young  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tim McDonald 
Rating:
5.0

Customer did not leave a comment.

Mitch Krecsy  |  Overall Experience 
Rating:
5.0

⭐️⭐️⭐️⭐️⭐️

Alain Ruel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gilbert JONES 
Rating:
5.0

Customer did not leave a comment.

Shauna Badger 
Rating:
5.0

Customer did not leave a comment.

Aaron Solon 
Rating:
5.0

Customer did not leave a comment.

Donald Ross  |  Overall Experience 
Rating:
4.0

All good

Peter Holden 
Rating:
5.0

Customer did not leave a comment.

Gordon Ellis 
Rating:
5.0

Customer did not leave a comment.

Ross Lehune 
Rating:
5.0

Was a great place to store our Motor home, clean and easily accessible!!

ROGER ASHFIELD  |  Overall Experience 
Rating:
5.0

Modern clean facility overall, well lit and security cams all over.. Recommended choice by my parents and glad I took their advice.

MICHAEL GUERTIN  |  Overall Experience 
Rating:
5.0

The staff was courteous and went beyond expectations to look after me and my stored items. The prices are more than reasonable and quite comparable.

Craig Mckelvie  |  Overall Experience 
Rating:
5.0

Better location signs it was very hard to find

Anthony Cummings 
Rating:
5.0

What a difference!! The drop off location was amazing! I was dealing with the regional manager for Westlock by now, but a smooth drop off with the small exception of them being rather difficult to find initially. I got my receipt promptly once the office opened. Contact was responded to immediately- and I was never made to feel like my bad experience with Westlock was invalid or tiresome. If anything, they seemed to want all the harder to at least have one positive experience for me in the whole thing. Exceptionally friendly staff- despite the office being closed I was greeted by the onsite manager- I guess I looked a little lost, lol- and given clear direction on where to park the truck, when to expect my receipt, and the method of it, etc. All in all, a relief after the horror of the pick up!

tara ledden 
Rating:
5.0

Customer did not leave a comment.

Joan Setz 
Rating:
5.0

The customer service was awesome, friendly and helpful.

Mark Kelly 
Rating:
5.0

We have been using East Side Storage for many years to store our RV in the winter. The customer service is fantastic. We needed to get our RV out earlier than usual this spring. All we had to do was ask for some help moving some snow to access our RV and it was done. Followed up with a friendly email to let us know it was done. That follow up was very helpful. The facility is very secure. We would definitely recommend East Side Storage. Troy and Shelley Robinson

Troy Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carolyn COLE 
Rating:
3.0

Customer did not leave a comment.

Jason Walsh 
Rating:
4.0

Customer did not leave a comment.

John Westra 
Rating:
5.0

Having a trailer dolly to help with hook up would be helpful and save possible back injuries on staff and customers.

Jennifer Anderson 
Rating:
5.0

Very friendly and helpful staff

Vince McIntyre 
Rating:
5.0

Customer did not leave a comment.

Dale Cyre 
Rating:
5.0

Very professional. Very knowledgeable and helpful. Both locations are highly recommended. Thanks. 😃

Keith Yampolsky 
Rating:
5.0

do a more thorell inspection of the power train

BERNIE DOLL 
Rating:
5.0

Customer did not leave a comment.

Cheryl Cairns 
Rating:
5.0

Customer did not leave a comment.

GORDON DRYDEN 
Rating:
5.0

Customer did not leave a comment.

Simi Sylvain 
Rating:
5.0

Customer did not leave a comment.

Wyatt Halabisky 
Rating:
5.0

Customer did not leave a comment.

Melissa Kruger 
Rating:
5.0

Would definitely recommend this facility, my experience was totally positive!

Marj Briscoe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Hildahl  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas Wilkinson 
Rating:
5.0

The gas. Why can't vehicles start out with a full tank? So much easier to top up the tank instead of trying to exact on let's say the 5/8 of a tank you started out with.

John Nergaard 
Rating:
3.0

The staff at East Side Storage made the arrangements for the truck and explained that UHaul couldn’t guarantee that it would be in Peace River for us. We were thrilled to find we didn’t need to fetch it because the move was from property 90 minutes north of Peace River. Everything went smoothly. I appreciated a call from UHAUL 36 hours before we were to get the truck, confirming that it would be in Peace River when we needed it. Stress-reliever! The truck was perfect for the job. The men appreciated the ramp & all the tie straps. Good job, everyone.

Janice Darling 
Rating:
5.0

Customer did not leave a comment.

Mark Boychuk 
Rating:
5.0

Customer did not leave a comment.

Brett Casey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arleyne Eldridge 
Rating:
5.0

This place is excellent all the way around !!

Tony Prpich  |  Overall Experience 
Rating:
2.0

Worker was very slow and on his phone the whole time he was helping me.

Gillian Wourms 
Rating:
5.0

Over all the problem is not the locations about dealers . THE PROBLEM LIES WITH BOOKING , ROUTING AND ANYTHING CONNECTED TO U HAUL . Wouldn't recommend their use to anyone . WPRST cpmpany I've ever had the misfortune to deal with .Don't bothe rbooking as they do not honor their commitment. Give you a loust $50. to cover themselves when things go wrong

Charles Wise 
Rating:
4.0

Customer did not leave a comment.

Kelly Mohr 
Rating:
5.0

Triple check the hook-up.

Terry Dashcavich 
Rating:
5.0

Very happy with service

jp tremblay  |  Overall Experience 
Rating:
5.0

U-haul representative was very professional and helpful. I highly recommend this location. It is far from city but the service you receive is worthwhile.

Gurkirpal Singh 
Rating:
4.0

My original reservation was for a 15 foot truck. Shortly after making the reservation I was contacted by a representative from U-Haul to say that this size vehicle would not be available but they could supply a 10 foot truck at the same location. When I arrived at the North End Reddi Mart as per my reservation I was told they had no truck for me. I was then told to go to the East Side Storage location which is much further out of town. They too did not have a truck for me as per my reservation. They did however let me use a larger truck for the few hours that I needed it. I would say that the location helped me out but the overall service from U-Haul was terrible.

Mark French 
Rating:
5.0

Customer did not leave a comment.

Maurce Houle 
Rating:
5.0

The only improvement would be to open earlier.

Ricky FINDLAY 
Rating:
4.0

Customer did not leave a comment.

Daniel Roth 
Rating:
4.0

Customer did not leave a comment.

Glenn Lounsbury 
Rating:
4.0

Customer did not leave a comment.

genalyn untalyn 
Rating:
5.0

Customer did not leave a comment.

Joan SETZ 
Rating:
5.0

Great front counter staff, helpful and friendly

Courtney Bolduc 
Rating:
5.0

Easy access, great service!

Bonnie Clarke  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas Lowe 
Rating:
3.0

Terrible, except for 1 guy I spoke to on the phone. He was understanding and made this experience a bit better

Niama Ajugo 
Rating:
5.0

Customer did not leave a comment.

JACK Stahl 
Rating:
5.0

Great secure storage facility, paved drive up units was a bonus.

Dominique Boily  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stefan Singer 
Rating:
3.0

Customer did not leave a comment.

Randy WINTERBURN 
Rating:
5.0

Customer did not leave a comment.

Marilyn Douglas  |  Overall Experience 
Rating:
5.0

Change nothing at this location. LET THE PEOPLE WORKING HERE KNOW THEY WERE AWESOME

Johan NEUFELD 
Rating:
5.0

Customer did not leave a comment.

Glen Garrett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy Krushelnicki 
Rating:
5.0

Had a marker light and the rear door latch broken upon pickup. Made latching the door hard but still doable. Friendly and very helpful staff on site which made the pickup process a breeze!!

Trenton GACH 
Rating:
5.0

Customer did not leave a comment.

David Neufeld 
Rating:
5.0

After not being able to pick up at another location due to them being closed for the holidays, the gentleman at East Side Storage came in on his day off to accommodate me. Highly recommend.

Nikolaus Mayinger 
Rating:
5.0

Customer did not leave a comment.

Sean Pumphrey 
Rating:
5.0

Customer did not leave a comment.

JACK Stahl 
Rating:
5.0

Customer did not leave a comment.

Samantha Pawlowich 
Rating:
5.0

Customer did not leave a comment.

Trae Miscampbell 
Rating:
1.0

Call me to know

Raphael MARQUIS 
Rating:
5.0

Customer did not leave a comment.

Gordon Ellis 
Rating:
5.0

Nice helpful staff. Easy drop off

Wes Thompson 
Rating:
5.0

Everyone I spoke with from your staff have been most helpful and understanding. I highly recommend this facility. Thank you.

Georgia Homan  |  Overall Experience 
Rating:
5.0

Second time I used this storage, I will use it again. Thanks !!

Randy Door  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jocelyn SAWCHUK 
Rating:
5.0

No improvements needed. Every thing was very satisfactory.

Con Wolansky 
Rating:
5.0

Employees were very pleasant and helpful. Location was easy to find.

Jonathan De castro 
Rating:
5.0

Connor did an awesome job hooking up the tow dolly and safely securing my car. Really appreciate it!

Ashley KLYMIUK 
Rating:
5.0

Customer did not leave a comment.

Trenton Gach 
Rating:
5.0

Customer did not leave a comment.

Peter UNRAU 
Rating:
5.0

Friendly knowledgeable staff!

Dakota OSTROWSKI 
Rating:
5.0

Customer did not leave a comment.

Arlene Thunder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johannes Lock 
Rating:
5.0

Customer did not leave a comment.

Daniel Chamberlain 
Rating:
5.0

They even hooked everything up for me. In the past I always did it myself but not with East Side Storage in Peace River! They were just wonderful. They had great service and were extremely polite. Thanks for the great service! Will definitely go back again.

Katherine Pelkie 
Rating:
5.0

Customer did not leave a comment.

TEDD WHILLAMS 
Rating:
5.0

Customer did not leave a comment.

Carolyn COLE 
Rating:
5.0

Customer did not leave a comment.

Matthew LINNARD 
Rating:
5.0

Customer did not leave a comment.

Peace River Municipal Library  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Neustaeter 
Rating:
5.0

Customer did not leave a comment.

Mitchell Kohut  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gwen Morrison 
Rating:
5.0

Customer did not leave a comment.

Ao Ma  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard CARTER 
Rating:
5.0

Thanks so much for accommodating us when we needed it and making the payment process seamless. Would definitely recommend to others as the unit was clean, easy to secure and accessible to the main highway. It also helped tremendously that the UHaul drop off was at the same location.

Rodney Schmidt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katie Cannon 
Rating:
5.0

It was really good, I went and talked to the lady, she told me what was going on, I asked where to park the trailer and she had everything completed when I walked back in.

Kelly Mohr 
Rating:
4.0

Customer did not leave a comment.

Richard ROCHON 
Rating:
5.0

Customer did not leave a comment.

Jesse Oreilly  |  Overall Experience 
Rating:
5.0

It was great and the staff were awesome! The only part that could use an improvement I'd say would be the u-haul computer system, as it was very slow and took forever to register. I don't know if it was maybe due to a poor internet connection or not!

Darcy Gosselin 
Rating:
5.0

All was very well, 👍

Yvan Parker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Curry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Jane Pearson  |  Overall Experience 
Rating:
5.0

Great service and staff

Pearleen Kanewopasikot  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Micheal Weeks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Burl Hees  |  Overall Experience 
Rating:
5.0

Always very clean and well maintained. There was one time recently when the gate wouldn't open, and the office was closed- there was still someone available to run over and help us out explaining they were having issues with the gate, which got fixed shortly after. Always very friendly and professional. Highly recommended.

TROY ROBINSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dave sutton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Pitman  |  Overall Experience 
Rating:
5.0

Great storage facility very helpful and friendly staff highly recommend!

LINDA PRUDHOLME  |  Overall Experience 
Rating:
5.0

I rented a storage unit for just under two years, fair price, very secure facility and very helpful staff. Definitely recommend this Buisness!

Robert Nichol  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

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  • U-Box® Containers

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  • Moving Supplies

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