Jennifer, was very helpful, professional and so knowledgeable. I am so glad I chose this location to rent a trailer from. I would highly recommend them for any of your rental needs. Thanks so much Jennifer Gary Stike
GARYMICHAEL S
Customer Reviews for Dublin Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was parked in the mud. It was pouring down rain when I picked up the truck and it was parked on the grass and I had to walk through a puddle of muddy water to get to it. The fuel was on just under 1/4 tank .It would definitely be more convenient if the truck was at least half full .Considering that this location is next to a gas station it is definitely doable. The location of the truck rental is convenient.It was just difficult to pull out into the busy road after pulling out of the mud and over wood barriers
Troy Neverything was good!
Landa Mvery nice people to deal with.
Allen D | Overall ExperienceAfter hours drop off so no comments.
william TNothing great service
ronnie bThe management is OUTSTANDING! They take care of you and help you with any questions you have. I recommend them highly!
Craig C | Overall ExperienceThey did not have my car carrier and I had to call UHaul to find another location for my reserved equipment. In addition, they did not have the dolley that I had reserved.
Joseph WJen, Was excellent and she went out if her way to assist me. With my auto transport when the rear light fail to work. She took a transport of another trailer. I had a great experience 😃
robert bThe staff at this location was wonderful! She answered all my questions in a professional manner!
Jeannie LThe dispatcher in Dublin was particularly helpful, friendly, and courteous, making this an entirely pleasant experience. The trailer was ready to go and she helped hook it up and check it out..
Norbert DIt was a pleasure doing business with you.
Rebecca M | Overall ExperienceThe best U-Haul in the NRV!
David MShe was very nice and professional
Ronnie SGreat customer service!!
Shannon CNothing. Was a superb experience.
John TEverything was excellent.
Cecil HLoved the staff! Very friendly and easy to work with. Was able to get a truck within 24 hours. Convenient location and key drop off. Would recommend this place for rental and will use in future, if needed!
Candice SThe amber marker light on the front of passenger side fender was inoperative. Also there is some chafing on the white ground wire at the 4-way plug. I also had to move the wires sometimes on the tongue of the trailer in order to get the trailer running lights to work. However, the brakes and signals were always working. I might add, that the trailer pulled great and I was very satisfied. Everything that I’ve rented from you all has been built or constructed of a very high quality. I would love to purchase a used car trailer or enclosed trailer from U if you ever sell them. Well built items. Thanks, Larry B.
Larry Brented a 26' truck & car hauler. Two items were known to be broken of the truck, but the loading ramp was also broken & also nearly caused me to get injured.
JAMES AGreat service the day I pick up the van.
Suellen KThick layer of ice on the car transport unit that took 1 hour and $10 to remove at a car wash
scott RReally poor customer parking and difficult to park a U-Haul truck in it. They take space and maneuver space.
Albert MNot about the location, but returning the truck online was a terrible experience full of setbacks because the webpage kept refreshing and asking for a "more recent picture".
Christopher RWhen I got to the location it was after hours. The U-Haul web site was not working to pick up my location from my phone, so it would not allow me to do the contactless drop-off. There was an after-hours phone number on the door. I was able to get in contact with Jennifer and she gave me good information about dropping off the truck. She told me she would process the return when the shop opened on the next business day. She took care of things as she said she would. Appreciate it!
John CWe were supposed to receive some furniture pads and an appliance dolly, but nope.
Kevin DEverything went well..
David MJennifer was wonderful.
David HWe didnt get around to checking the back of the truck until we go home after pick up ready to load for the move-it was down pooring at pick up. We opened the back of the truck and were overwhelmed by the odor of what was probably animal urine and feces. We had a tight timeframe to move and weren't able to effectively clean the back of the truck well so we had to load our belongings into the back of the truck that reaked of what seemed to be animal urine and feces. We were excited to rent a Uhaul and move into our new home but we were very disappointed we had to move our things in a truck that was like that.
Ryan SGeorge was a great person to work with at kernersville n c gffice . was a hard place to find
Kyle GThe lady I dealt with is absolutely wonderful. Very professional and friendly. Would definitely recommend this location to anyone.
Shawna WWe would definitely satisfied and would recommendit to anyone and use your services again.
Johnny Q | Overall ExperienceMinimal assistance with auto transport. Truck seemed to be old and under-maintained.
Fatima GLock provided did not fit into rear door latch. I wish I would've known that not only is an alternate customer required but a SECOND alternate customer is required for self checkout. Yeesh. Otherwise the truck was great, clean and nice to drive.
Nancy MIt's seems that the company is in need of more of the auto hualing trailer called several places before finding one. Drove passed several uhaul places to get to the Dublin va. i would really like to be able to purchase one of these trailer's if uhaul has any to sell
Carl YN/A
David MDrop off was much more appropriate, and professional. She was courteous and friendly. Took zero time. Would recommend her 1000 times.
Tanya EExactly what I needed. Thanks for the great service Jennifer. Jesus is the answer!
Charles DGPS took me to a road that runs parallel with the one the store was located on. Certainly not anything that was UHaul's responsibility, I called and Jennifer easily explained where the location was.
Rebecca WPlease remind the staff (owner?) about COVID-19, social distancing, and the need for a mask. Also, I would have appreciated if she installed the trailer onto my hitch rather than asking me to do it. I would have also appreciated the ability to troubleshoot wiring and hook up issues, without the need to call another person to come.
Lauren TYour manager is great! Really helped us for a smooth move.
Daniel MRented online for Sunday p-up but went by location on Saturday. The woman was rude plus I rented an appliance dolly but a utility dolly was in the back of the truck. Charged me for it but not what I needed or ordered. Major inconvenience. I could have made other arrangements to have one.
Michael PI paid for moving boxes, but they were not in the truck when I picked it up. The pickup location was not open, so I couldn't get the boxes. I called uhaul and was told that I could go to the other uhaul location and get the boxes, but when I went there, they did not have them. I am very frustrated that I didn't get the boxes that I paid for.
Bradley SExcellent customer service
Nyisis SNice and efficient staff. Enjoyed dealing with them.
Harley DAlthough the location was closed, the UHaul web page walked me through the turn in procedure (pictures of equipment inside and out, parking location, GPS acknowledgement of location) was fantastic. I felt comfortable returning the equipment even though no one was on-site thanks to the info UHaul collected from me at turn-in.
Eric DThe owner was very friendly and personable! I would recommend this location anytime!
Meredith CHave used dublin storage 4 or 5 times. Will use again if needed.
Mike B | Overall ExperienceOne of the best storage facilities in the area. Great people managing it.
Charles S | Overall Experience