Very good crew working inside nice and helpful people working in the location people should use only this location to rent thanks everyone very helpful
Majahid J
Customer Reviews for Cyprus Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good
Edin CHave dollies available if they are ordered. I ordered two separate types of dollies yesterday at the time of reservation, but when I arrived at the pickup location, I was told there were none available – and because my card had not yet been charged, it was okay because I wouldn’t be charged for them. I thought it was quite ridiculous. Thank God I was only moving a table and a mattress. I would’ve been in a precarious position had I been doing an actual move. How is that acceptable? Otherwise, the customer service was good and the pickup process went smoother than I expected as a first time renter. No complaints about that or the drop-off service procedure.
Earl FGreat customer service
edwin sU-Haul host was nice, U-Haul as a company however the $19.95/day is deceptive. I got the cargo van, and paid $1.75/mile, not to mention having to pay $30 for insurance. Added up to $180
Nathaniel WThe vehicle was clean, and the owner was quite friendly.
RICK WNothing it was fast and easy
James SGreat guy good service
edgar kalthough they did not have hand truck they were very good about making suggestions that could solve the issue. grateful for good service amongst a stressful time
NECHAMAHDINA LNeeded a van for a quick short distance move . This was likely the best experience I've had renting a van. Fast check in, fast check out. Booked it the night before everything was ready when I got there. Good Job!!
Frederick SThe Uhaul app needs improvement. It is often lagging and the design needs to be more user friendly. When I was returning vehicle, the location feature is not working and it just kept loading even Google maps showed exactly where I was.
Ryan LCustomer service was terrible. This whole experience was. What happened to Uhaul?
Justin NThe service was great and fast
Daniel GThe van was blocked by a few different trucks/vans, didn't receive any assistance to retrieve the van I rented. Hopefully next time the van will be more accessible.
William M