Customer Reviews for Down To Earth Equipment Rental
(U-Haul Neighborhood Dealer)

58 reviews

150 Fieldstone Dr   Scott Township, PA 18411
(just past the layton rd intersection in justus near corkys)

(570) 585-2084

Office Hours

  • Mon-Thur: 7:30 am–5 pm
  • Fri: 7:30 am–12 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(570) 585-2084

150 Fieldstone Dr
Scott Township, PA 18411
(just past the layton rd intersection in justus near corkys)

Services at this Location:

Office Hours

  • Mon-Thur: 7:30 am–5 pm
  • Fri: 7:30 am–12 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent Customer Service!!!

Louis Hazen 
Rating:
5.0

Customer did not leave a comment.

William Barrasse 
Rating:
5.0

Customer did not leave a comment.

mike karp 
Rating:
4.0

Customer did not leave a comment.

Michael Dennen 
Rating:
3.0

Uhaul smelled like smoke and had cigarette butts. My husband has lung cancer (never smoked) diagnosed at age 40 so that was disappointing.

Dominic Mantei 
Rating:
5.0

Customer did not leave a comment.

Diane Desimini 
Rating:
3.0

Had to pick up the rental in a different area.. four miles away from orginal pick up.

Brian Brown 
Rating:
5.0

Customer did not leave a comment.

ZACHARYE VERED 
Rating:
3.0

These guys were great. It was easy to find and it was simple to drop off the truck and leave.

FRANK LUONGO 
Rating:
5.0

everything went great

Harold Jones 
Rating:
2.0

Chris was very helpful. App didn’t work There was an issue and it took 45 minutes to get the truck, after I did everything online. I was charged twice and ended up with a $100 up-charge for Uhauls mistake

Dennis Cook 
Rating:
5.0

check out person was helpful and patient

Harry Dammer 
Rating:
5.0

This was a great rental experience, very easy and convenient.

Stanley Chrzanoski 
Rating:
5.0

Customer did not leave a comment.

Dominic Verrastro 
Rating:
3.0

Wi fi is horrible at location making App pick long and difficult recommend pick up when open only

Ericka Fox 
Rating:
4.0

Customer did not leave a comment.

Joseph Sablan 
Rating:
3.0

The cell service in the area is terrible. I arrived at the location about 15 minutes before the pickup time and it still took about 45 minutes to get the online rental pickup finished. I requested the uhaul for 4 hours but really only got 3.5 hours. Overall I think I will use another moving company the next time I have to move.

Kimberly Jones 
Rating:
5.0

Customer did not leave a comment.

Joseph Miller 
Rating:
5.0

Customer did not leave a comment.

C Daniel White 
Rating:
3.0

Customer did not leave a comment.

Jonathan Yeh 
Rating:
1.0

My truck was over an hour and a half late. They need better customer service because I was just told to either wait around or wait for a phone call. I paid for the truck from a certain time to a certain time so if it is not ready then maybe they could have sent me to another location with a truck ready for pick up.

Danielle Corsino 
Rating:
4.0

Customer did not leave a comment.

Bruce Jones 
Rating:
5.0

Customer did not leave a comment.

THOMAS SCRIBNER 
Rating:
4.0

I ordered a dolly online and was granted the request. When I arrived at the pick-up the man informed me that he did not have one. It ended up working out okay but it could have been an issue if the material I was moving was heavier. Other than that, great service and no problems at all. Would rent again.

Christian Crinella 
Rating:
5.0

Customer did not leave a comment.

CHERYL Martinelli 
Rating:
5.0

Customer did not leave a comment.

Erin Collins 
Rating:
5.0

Customer did not leave a comment.

Harriet Fike 
Rating:
5.0

Great service

glenn lindaman 
Rating:
5.0

Customer did not leave a comment.

Jeffery Wright 
Rating:
4.0

Customer did not leave a comment.

PAT MANG 
Rating:
3.0

Customer did not leave a comment.

GEORGE SALITSKY 
Rating:
4.0

Our minivan broke down in Scranton, PA area Saturday late afternoon so it had to be towed to NYC. Unfortunately, there was no necessary equipment (truck and auto transport) available anywhere in the 50 mile radius until Monday morning, so we were stranded for 2 nights. Looking back, I would rather pay extra $450 to the AAA guy to tow our van home right away.

grigory zelpser 
Rating:
2.0

Service agent was helpful however required 1 hour of light testing and configuration as agent plugged my receptacle incorrectly and S-link in chain was gone

RICHARD RHEIN 
Rating:
1.0

This rating is because this is the 4th time I have had issues with uhaul!!! I wasn't told I needed to pickup my equipment in a different location. Down to earth wasn't a bad place it is Uhauls poor communication. They can text you with everything except if there are changes.

SCOTT HARRY 
Rating:
4.0

Customer did not leave a comment.

PHILLIP ANDERSON 
Rating:
5.0

Very friendly and helpful!!

KEVIN MURRAY 
Rating:
5.0

Customer did not leave a comment.

JACK MONAS 
Rating:
5.0

Customer did not leave a comment.

MICHAEL CAIN 
Rating:
3.0

Customer did not leave a comment.

DENNY FURGEUSON 
Rating:
3.0

Customer did not leave a comment.

DENNY FURGEUSON 
Rating:
4.0

Customer did not leave a comment.

EUGENE PRYOR JR 
Rating:
5.0

Customer did not leave a comment.

Angelo Linhares 
Rating:
3.0

Customer did not leave a comment.

JOSEPH KAUCZKA 
Rating:
5.0

Customer did not leave a comment.

JEROME PARCHINSKI 
Rating:
4.0

Customer did not leave a comment.

Wayne Morris 
Rating:
3.0

I would have expected the truck to hzve been in front of the building with the dolly inside....truck door was frozen shut.....they also underestimated the mpg...so I left tge truck with an extr 1/4 tank of gas....very disappointed to find that you don't give credit....

Lynn Berry 
Rating:
5.0

update gps for address.zip does not pull up correct location

Marilyn Vicki 
Rating:
4.0

Customer did not leave a comment.

dave murley 
Rating:
3.0

Customer did not leave a comment.

Jacqueline M Leigh 
Rating:
2.0

The people were nice, but the usual person was not there and it took an hour to process this truck. My driver was very annoyed. They need to train more than one person to navigate your website. The cab of the truck was not clean. I wiped all the dirty surfaces and my cloth was black.

DIAN ALTEMIER 
Rating:
4.0

Customer service agents were helpful and friendly. They worked efficiently.

DARLENE CHAYKOSKY 
Rating:
5.0

Customer did not leave a comment.

CATHY BRYON 
Rating:
4.0

Customer did not leave a comment.

Robert Hoag 
Rating:
5.0

Customer did not leave a comment.

Randall Gee 
Rating:
1.0

I took a 10' U-haul from scranton to west chester and back just to move in to school and it cost me $315 and change. Plus gas, ended up being about $400 just for a god damn U-haul. Next time no thanks I'll take my money somewhere else. $400 buck just to rent a van give me a break. Completely outrageous.

William Fennie 
Rating:
4.0

Customer did not leave a comment.

JOSEPH GOLASZEWSKI 
Rating:
5.0

I've rented U-Haul trucks over a dozen times, without a doubt, and have never had a completely painless experience.... until this past weekend. Chris and the folks at Down To Earth in Justus were so absolutely awesome that I can't say enough good things about them. The truck was very, very well maintained, clean, and drove like a dream --- and for a 26-foot box with 49,000 miles, that's saying something. Not only would I recommend Down To Earth to friends and family, I would recommend them to folks in the nearby area, even if they have another U-Haul location closer to them. The few extra dollars you may pay in mileage will be more than worth the quality of the service and equipment you'll get.

Daniel Brown 
Rating:
5.0

i didn't realize the credit card info supplied on the phone was only to hold the reservation. i needed to use my friends card at the location to be able to get the u-haul. the customer should be notified they need to have their credit card with them when picking up the u-haul.

No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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