Customer Reviews for Dogwood Storage
(U-Haul Neighborhood Dealer)

378 reviews

6075 Dogwood Dr   Milton, FL 32570

(850) 981-0665

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–2 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(850) 981-0665

6075 Dogwood Dr
Milton, FL 32570

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–2 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Dallin Poulter 
Rating:
5.0

The staff at this location were super accommodating and professional. They were extremely organized and I would recommend them to anyone.

Dallin Poulter 
Rating:
5.0

Customer did not leave a comment.

Steve Kass 
Rating:
5.0

Customer did not leave a comment.

GEORGE WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

JOHN MCGEE 
Rating:
5.0

Customer did not leave a comment.

Laurence Thompson 
Rating:
5.0

Customer did not leave a comment.

Micheal Ridsdale 
Rating:
4.0

Customer did not leave a comment.

Zachary Knight 
Rating:
5.0

Customer did not leave a comment.

mike turner 
Rating:
5.0

Excellent experience. The UHaul team was helpful and thorough.

Patricia Pollard 
Rating:
5.0

Customer did not leave a comment.

Dennis Austin 
Rating:
5.0

Very helpful and friendly. Keep up the good work!

BRUCE CUPIT 
Rating:
5.0

Customer did not leave a comment.

John Bradley 
Rating:
5.0

Good person

Mike Heap 
Rating:
5.0

Worked very well for hauling my truck

Randy Zythowski 
Rating:
5.0

Customer did not leave a comment.

Randy Needles 
Rating:
5.0

Customer did not leave a comment.

JAMES KING 
Rating:
5.0

Always the very best service at Dogwood.

Douglas Kutsko 
Rating:
5.0

Do a test drive in trucks to make sure they function well. I had one with no ac and it bounced soooo bad when driving over 30.

WHITNEY PRIME 
Rating:
4.0

Charged incorrect amount and wasn't notified of it and took about a week to bill my account Not satisfied

yvonne ballesteros 
Rating:
5.0

Our drop off location was the only redeeming feature of working with Uhaul. They single handedly corrected everything Uhaul screwed up. Thank God for these guys.

Douglas Kutsko 
Rating:
5.0

Customer did not leave a comment.

ANDREW TRUMBO 
Rating:
5.0

Customer did not leave a comment.

Erica McDuffie 
Rating:
5.0

Customer did not leave a comment.

Theodore Greene 
Rating:
5.0

Thanks!

Dan Hahr 
Rating:
5.0

Very helpful

Lowell Higgins jr 
Rating:
5.0

Mr. Donald was exceptional. He answered all of my questions and was very helpful in helping me choose the best size uhaul for my needs. Highly recommend!!!

Anna Bennett 
Rating:
5.0

Customer did not leave a comment.

Angela Sinclair 
Rating:
5.0

Customer did not leave a comment.

curtis masenheimer 
Rating:
5.0

Honestly, it was a very pleasant experience from start to finish!

Doreen Shappy 
Rating:
5.0

Customer did not leave a comment.

Debra Rowell 
Rating:
5.0

Customer did not leave a comment.

Ronald Thibodeau 
Rating:
5.0

Customer did not leave a comment.

Dennis Austin 
Rating:
5.0

Customer did not leave a comment.

Greg Revis 
Rating:
5.0

Customer did not leave a comment.

James Krizon 
Rating:
5.0

Nothing customer service was great. Vehicle was great. Return was smooth. Everything was how customer service should work in the industry

RODYS EXPOSITO 
Rating:
4.0

Customer did not leave a comment.

Derek Wagner 
Rating:
5.0

Customer did not leave a comment.

Nick Brewer 
Rating:
5.0

Customer did not leave a comment.

Jerry Shepherd 
Rating:
5.0

Let the customer know to look the unit over before they leave the lot. Not send a text 2 - 4 minutes after you leave. Also, get some assistance to load the trailer on the truck. Poor young kid could hardly pick up the tongue of the trailer.

Shelby Skinner 
Rating:
1.0

Charged for going over additional miles which I knew nothing about from pickup location 6 miles over and these people could care less very poor customer service and Highly recommend never use this place!

John Pierce 
Rating:
5.0

Customer did not leave a comment.

Michael Donahoe 
Rating:
5.0

Customer did not leave a comment.

JANELLE LEACH 
Rating:
5.0

Donald was exceptional!

MARK WENTWORTH 
Rating:
5.0

Customer did not leave a comment.

DAVID HOLTER 
Rating:
5.0

Customer did not leave a comment.

Sonya West 
Rating:
5.0

Online reservation system is efficient and very easy to use. I particularly like having my information stored online so I don't have to enter it each time I rent. Staff at the rental location was cordial and helpful. I can't think of anything that needed improvement.

Michael Clendennen 
Rating:
5.0

Customer did not leave a comment.

Chadwick Jacobs 
Rating:
5.0

Customer did not leave a comment.

Kristal Smith 
Rating:
5.0

No problems I returned the truck with the fuel gauge back to where it was when I picked it up, downloaded the free U-Haul app followed the provided instructions turned in the keys & rental contract at the after hours return box & they electronically sent me my final bill to my email address. Thank You Dogwood Storage.

Steve Burczyk 
Rating:
5.0

Friendly and competent staff. Clean office surroundings.

Francis Bowen 
Rating:
3.0

Increase the operational hours on week ends and Consider early drop off credits for one way destination.

Lula Newton 
Rating:
3.0

As an older person with limited tech savy I get really frustrated with internet checkins especially on a mobile device with limited coverage.

Scott Rector 
Rating:
5.0

Customer did not leave a comment.

Lilliam Santiago 
Rating:
5.0

Great place to do business!!!

Robin Funkhouser 
Rating:
2.0

I reserved blankets and appliance Dooley and neither were provided. I was sent to the store off HWY 90 and they could not complete my request either. Feel like I deserve a credit for the hassle and time.

Joseph Malavasi 
Rating:
5.0

absolutely nothing - absolutely awesome!!!

Carol Hennigan 
Rating:
5.0

It was a super nice office and the lady was very nice and friendly

cathy johnston 
Rating:
4.0

Closed so most questions are N/A

Joanne Beckwith 
Rating:
5.0

Easy drop off and very friendly

Dennis Austin 
Rating:
5.0

Customer did not leave a comment.

John Stoltman 
Rating:
5.0

Made reservations on short notice. Trailer was ready when I walked in the door.

Larry McCurley 
Rating:
5.0

Customer did not leave a comment.

Abigail Miller 
Rating:
5.0

Customer did not leave a comment.

tiffany howes 
Rating:
5.0

If I needed to rent another U-Haul at any point I would go to this location very friendly

Stacey Jacobus 
Rating:
5.0

You’re there nothing more needed

CODY WILEY 
Rating:
3.0

Keep truck gas’s tanks full when customers come pick them up. Ours was listed as 5/8ths full on paper, but in reality it was under 1/2 tank. Rental car companies check their vehicles out with a full tank for a reason.

Matthew Capp 
Rating:
5.0

Customer did not leave a comment.

Walter Rogers 
Rating:
5.0

Customer did not leave a comment.

Robert Sams 
Rating:
5.0

Customer did not leave a comment.

walter martin 
Rating:
4.0

Customer did not leave a comment.

Damon McIntire 
Rating:
2.0

App was slow and clunky to use. The key fob did not fit in the drop box at return and there was NO WAY for me to reach anyone at the store, on the app or at big U-Haul. No one. I’m just left to try to fit a square peg in a round hole.

Timothy Mayer 
Rating:
5.0

The agent was friendly and very professional as well as accommodating. She is an asset to your organization. Please thank her for me. I will be back when the need us there! Thank you 😊

Mary Selig 
Rating:
5.0

I set up the mobile option a week prior to my rental and the day of I ended up having to see an employee to complete my rental. The employee was very kind and got me ready to go very quickly, but if I had selected a time before opening hours, I would not have been able to complete my rental through the mobile version.

Alexis Delgado 
Rating:
5.0

Customer did not leave a comment.

Stephen Worthy 
Rating:
5.0

Customer did not leave a comment.

Robert Karr 
Rating:
1.0

Overall bad experience. Check out took far too long. With website crashing and then being told there was no card on file after asking for two people to verify me and multiple other tedious tasks for troubleshooting even though I did have one on file. Then being told I may be too young after giving my age two days ago in order too deserve U-Haul. Overall checkout took an hour away from time I would be using U-Haul.

Preston Burk 
Rating:
5.0

Customer did not leave a comment.

Phillip Blake 
Rating:
4.0

Customer did not leave a comment.

Edward Darling 
Rating:
5.0

Customer did not leave a comment.

Cynthia Betts 
Rating:
5.0

Customer did not leave a comment.

Lesli Killeen 
Rating:
3.0

Customer did not leave a comment.

Melissa Olszewski 
Rating:
5.0

Super efficient.

Brett Freeman 
Rating:
3.0

The customer service was on her phone the entire time I was there to return the vehicle.

Treva Eversole 
Rating:
5.0

the truck cab had been used by a smoker, and was very smelly, and really terrible, smoker should be required to wipe down the entire interior as part of the cleaning, or make non smoking trucks.

Paul E Fairbanks 
Rating:
5.0

Customer did not leave a comment.

Brandon Leonard 
Rating:
5.0

Melissa & Donald were the best!! Very helpful, hands-on. Very professional but very kind hearted.

keith everett 
Rating:
5.0

Customer did not leave a comment.

MARY EBERHART 
Rating:
5.0

My experience was great. Nothing needs to change

Jeffrey Ellis 
Rating:
3.0

I rented the trailer for 4 days, but said I would likely return it early. I was told if I wanted, I could drop it off at night, if before Monday. I returned it Sunday evening, and it took 4 days before my bank account was debited, BUT, I was charged an extra 20 dollars. I went in person, because I never received a contract showing only 3 days on it, in fact, I did not get any new paperwork until I went up there and spoke to someone in person. I got a lot of run around because of computer issues, can’t get my contract, etc……. And when I finally get a copy in my email I see I am charged a “freakin convenience fee”!!!! What the Hell! I could have just as easy waited till the next morning and taken it back and not paid this Damn fee. I was told if I drop it off early at night, cameras would see me, and the time would be taken, and would ONLY be charged for the time I used it. I used it 2-1/2 days out of 4, so I expected to be charged for 3 days, but not an extra fee because I dropped it of earlier than expected. This is absolute garbage, and I expect this to be credited back to me, or I will contact my credit union and dispute it. I was verbally told it would only be for the days I used it, and dropping it off at night was no problem. I am not going to pay for someone else not doing anything, and getting equipment back earlier than expected. My review is “kind”, but will change if need be.

Carroll Trivett 
Rating:
5.0

Excellent service.

Eva Davis 
Rating:
5.0

Nothing! Service was great!

Aaron Cornforth 
Rating:
2.0

Melissa was not well informed on UHAUL insurance . When asked about the difference in the insurance she said she didn’t know. She also said that she additional driver did not need to be added to the contract.

Parker Kelley 
Rating:
5.0

Customer did not leave a comment.

DONALD WINCZEWSKI 
Rating:
5.0

Customer did not leave a comment.

THOMAS WOODARD 
Rating:
5.0

Nothing. Everything went well.

Michael Burba 
Rating:
4.0

Customer did not leave a comment.

Libby Maginness 
Rating:
4.0

In and out, great experience!

Skyler Criss 
Rating:
5.0

They were helpful and courteous. I was pleased with my experience.

Robert Myrick 
Rating:
5.0

Customer did not leave a comment.

ralphj rooker 
No reviews have been submitted for this location.

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