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PAUL S
Customer Reviews for Discount Mini Storage of St Johns
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Patrice that runs the location is awesome
PAUL SExcellent customer service.
Calvin TPatrice always provided excellent customer service!
PAUL SPatrice is awesome!
PAUL SHad a reservation in Saint Augustine was told the night before that I had to drive to E Palaka which was out of my way.
Charles AAwesome service by Patrice and her staff
Paul SContinue with the great services that you are doing now.
MICHEAL DNothing. I have no complaints. It was all good.
Nancy PThe customer service rep. went above and beyond to meet our hauling needs. He referred us from the Palm Coast FL location to Palatka; thus finding us the much needed trailer to fit our hauling needs. Thank you.
Joe CGreat customer service
Paul SPatrice is always very helpful! I will rent there often.
Paul SI felt as though the information I had to enter to reserve the Trk was an utter waste of time. The uhaul Rep when I got there requested a third phone number and called to verify my info. Maybe you guys should communicate better. I felt as though I was being overly checked. Equipment inside can was dirty, but Trk worked well. Renting Ttrks different for different locations.
Kenneth WEveryone there was GREAT !!!
GARY HThis location went above and beyond and really made this process as easy as possible. Great company to represent UHaul!!!
Timothy PI was in and out in a very short time with a 15 ft moving van--everything covered on the contract. Friendly, competant profrssional, sympathetic.
MARGUERITE PThe gentleman running this facility was most helpful and the truck was clean and the gas tank was full.
Linda MClean, friendly, nice personnel. Just a bit in the middle of nowhere but that's why you move to the country.
DANIEL LIf I could give this zero Stars I would. I spent thousands to move from top of state to bottom..uhaul Royally messed up to where I'm filing complaint with BBB and consumer affairs. First, they didn't have my truck waiting for me and made me drive an hour out of my way to get a new truck in the pouring rain which made my movers delayed. Then when I got to the second location, it wasn't ready again! They couldn't get the verification to go to the next page, then the codes didn't work and than made my movers cancel on me. Also didn't have the dolly I paid for. No one ever called to apologize knowing I spoke with someone at least 5 different times. Terrible!
Ashley BNeed to open on time as stated on the front door and ad
Earl LWe used 26 miles. 22 of those were getting and returning the truck from another town than the one where we used the truck to move 1 mile down the road.
Ella MNothing really to improve upon. Keep up the good work.
Christopher SI was quoted price of $29.95 - Location refused that price!! Still priced and charged wrong. Received 4 different invoices. Just waiting to see what hits the bank now. I will never do business with UHAUL again or that storage unit. I will definitely share this experience with all I know.
Pam GVery convenient location since I rented a storage unit at this same location.
Janice VThe manager was very helpful and knoweldgeable. Would go back to this location and send my family and friends their. Thank you so much
JENNIFER C