Customer Reviews for Desert Diamond Self Storage

24 reviews

14162 S Ave 2 3/4 E   Yuma, AZ 85365

(928) 314-1471

Office Hours

  • Mon-Wed: 8 am–5 pm
  • Thur: 8:30 am–5 pm
  • Fri-Sat: 8 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(928) 314-1471

14162 S Ave 2 3/4 E
Yuma, AZ 85365

Services at this Location:

Office Hours

  • Mon-Wed: 8 am–5 pm
  • Thur: 8:30 am–5 pm
  • Fri-Sat: 8 am–5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Customer did not leave a comment.

DENISE MCGREGOR  |  Overall Experience 
Rating:
5.0

The owners were very nice, accommodating, and easy to work with. They had great prices too. Will use them again for my needs.

Michelle Bryant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua Greiner  |  Overall Experience 
Rating:
5.0

I rented a space for 2 months. The office person was very friendly and helpful. An excellent overall experience!

Lawrence Fine   |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lynn Yagi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jorge Vazquez  |  Overall Experience 
Rating:
5.0

I just want to say that I could not have received a better manager than Angelica. She was always very courteous and pleasant to me. There were times, when between jobs some years ago, that Angelica went above and beyond to assist me with waving late fees and truly won me over. Her and her husband were very kind on my last day there, as well, by providing me with bottles of water when I ran out, which was instrumental in making the move, in the sun, definitely more bearable. I will truly miss these decent Human Beings and will definitely recommend (DESERT DIAMOND STORAGE) to anyone inquiring. Thanks for your services.... Ramona Odom; Yuma Az

RAMONA ODOM  |  Overall Experience 
Rating:
5.0

The amount of dirt that gets inside the unit was uncontrollable. All of my boxes were completely covered in dirt. I was not able to take my boxes directly into my house without dirt going everywhere. I had to unload the boxes from outside my house to keep the dirt down.

Shaman Moats  |  Overall Experience 
Rating:
5.0

Great customer service always treated with respect keep up the great job!!!

Juan Cochran  |  Overall Experience 
Rating:
5.0

Great service

ANTHONY DE MARTEL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jaime Valles  |  Overall Experience 
Rating:
5.0

The management kindly worked with me and made an extra effort to make sure that she had a unit for my things and that we would meet up early for my arrival from out of town with a loaded U-haul trailer. The sign-up process and payment went very smoothly, plus I got a very sturdy padlock to secure the unit door. I have already recommended the facility to others. Thank you.

PRISCILLA THOMAS  |  Overall Experience 
Rating:
1.0

No one available at noon for calls or person to person assistance. Unable to even leave a voice message because someone is too lazy to clean out their mailbox. R/ Louis

Louis Diez  |  Reservation 
Rating:
1.0

Not on site but office door says open. Late checking in due to no one in the office.

gregory Harper  |  Reservation 
Rating:
2.0

The staff that waited on us and assisted with the reservation was extremely helpful and accommodating. However, the storage unit was very dirty. We had to sweep it out before we could use it.

MICHAEL GALLAGHER  |  Reservation 
Rating:
1.0

My move in date was scheduled for Sunday but the storage facility was closed. I called and lady said that they cant honor the first month free. Wasted my time and will have to pick another place.

Jesus Flores  |  Reservation 
Rating:
4.0

We did not need this facility or service but in all regards to working with them, they were amazing. Very accomodating and understanding of our needs. It was a pleasure working with them.

GLENN HOSCHOUER  |  Reservation 
Rating:
5.0

Very helpful and eager to please.

james pine  |  Reservation 
Rating:
5.0

Great customer service!

Rey Caldera  |  Reservation 
Rating:
5.0

Manager was very knowledgeable and very helpful - went out of his way to explain and how the various sizes - upfront and honest

Tom Borunda  |  Reservation 
Rating:
5.0

Great people really went above and beyond

Aaron Spurgeon  |  Reservation 
Rating:
1.0

I did not move in because the facility was not open until Tues and I had to use another place at I left Yuma Tues AM. If I need future storage, I will go directly to place and set it up Thank you

Beatrice Embrey  |  Reservation 
Rating:
3.0

friendly, simple, quick.

Privacy Request  |  First Impressions 
Rating:
4.0

Great service

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

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