Customer did not leave a comment.
Christopher A
Customer Reviews for Desert Diamond Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It’s an affiliate location & it was a mess. The U-Haul itself was super dirty & dinged up. The lady who helped us was rude to me over the phone & hung up on me (because they’re an affiliate and can’t actually answer uhaul questions). Overall, just not a good experience.
Derek BClosed sign on the door. We finally knocked in some young woman answered the door said she didn't have our reservation. We finally got it paid for it she just pointed us out to the parking lot and said it's out there just go hook it up. My son had to watch a YouTube video to figure out how to hook up the trailer it was pathetic and I'll never go back there.
John CVendor was 45 minutes late to opening location. vehicle was extremely dirty and dusty. equipment not well maintained, trailer lights did not work
Kenneth Bowner/mgr has an excellent personality - went out of his way to show us the different sizes of storage rooms when we dropped off the truck and trailer - rates are the best in yuma az
Tom BDrop off was kind of "out of the way" area,at least for me but was still ok.
Rodney WThe place was closed when the sign said that it was open.
casie s