Customer Reviews for DeVoe's Rainbow Orchards
(U-Haul Neighborhood Dealer)

1,678 reviews

1569 Rte 9   Halfmoon, NY 12065

(518) 355-3304

Office Hours

  • Mon-Thur: 9 am–6 pm
  • Fri-Sat: 8:30 am–6 pm
  • Sun: 9 am–3 pm

Services at this Location:

Contact Us

(518) 355-3304

1569 Rte 9
Halfmoon, NY 12065

Services at this Location:

Office Hours

  • Mon-Thur: 9 am–6 pm
  • Fri-Sat: 8:30 am–6 pm
  • Sun: 9 am–3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Kevin Parisi 
Rating:
5.0

Customer did not leave a comment.

Cohoes CitySchoolDistrict 
Rating:
5.0

Nothing.

Louis Rentfro 
Rating:
2.0

Battery was dead upon getting key Had to wait until store opened for help and to jump start truck which set my over all schedule behind Lady at desk was nice

Atash Dilchand 
Rating:
3.0

Very small country storefront… Only one person working there… Actually walked out after a 20 minute wait online

ralph balsamo 
Rating:
5.0

The location was fine but the pick up experience was awful. At no point was I told how the pick up worked or that I needed the Uhaul app to get my truck. When you called me to confirm my reservation, I should have been told those steps. Awful pick up experience waiting on hold for >15 minutes.

Kimberly Godfrey 
Rating:
3.0

The app experience was awful. It took 20 minutes to work through it on my phone only to have the app give me an error. Then it took another 40 on my wife's phone. Thankfully it worked as I was almost out of my window for pickup.

Rock Travis 
Rating:
5.0

I feel I missed a step because I got notes about returning the truck despite returning it around 10:30. The truck was a little dirty and smelled like cigarette smoke.

Manuel Santos 
Rating:
5.0

I travel extra miles to utilize this Uhaul place. I can always depend on their professionalism and courtesy in working with the staff. I would highly recommend this place to everyone.

ANN BARRETT 
Rating:
4.0

Customer did not leave a comment.

Tiffany Hosgood 
Rating:
5.0

I love how friendly the lady was and helpful. She explained in details with my concerns.

Maulik Patel 
Rating:
5.0

Customer did not leave a comment.

James Jimenez 
Rating:
3.0

Customer did not leave a comment.

Michael Mcevoy 
Rating:
4.0

Be a little nicer

Tina McDonald 
Rating:
5.0

Customer did not leave a comment.

KEVIN MCFADDEN 
Rating:
4.0

Have used them several times..

kenneth gibson 
Rating:
4.0

Customer did not leave a comment.

Joseph Perrone 
Rating:
5.0

Customer did not leave a comment.

Rock Georges 
Rating:
5.0

Customer did not leave a comment.

Stephen Nagy 
Rating:
5.0

The process was extremely easy and it was a great experience. I would definitely use them again. Very happy.

JOSEPH VALADE 
Rating:
5.0

This location is only half a mile from my daughter’s apartment. Perfect for all my needs.

Peter Wilson 
Rating:
4.0

Customer did not leave a comment.

James Schlembach 
Rating:
5.0

Customer did not leave a comment.

Craig Kopris 
Rating:
5.0

Devoe's is an awesome family run business, I will always go there when I need a truck rental.

Thomas Lundquist 
Rating:
2.0

Return phone calls

Michael Phillips 
Rating:
5.0

REservation, pick up, and drop off was very convienent.

Loren Johnson 
Rating:
5.0

With quite a few moves, Devoes was my "goto" place for a Uhaul. They are very accommodating and go over and above what you would expect. Best Uhaul renting facility in the area. Thank You!!

ANN BARRETT 
Rating:
5.0

Customer did not leave a comment.

Scott Labounty 
Rating:
5.0

Customer did not leave a comment.

Leanne Nacy 
Rating:
5.0

Customer did not leave a comment.

Karl Kelly 
Rating:
5.0

Customer did not leave a comment.

Anthony Fazzone 
Rating:
5.0

Joy, manager, was great. She was professional with speedy and easy processing of the rental.

James Warzek 
Rating:
5.0

Customer did not leave a comment.

Timmy Cabrera 
Rating:
5.0

Everything was perfect, great customer service

Scott Labounty 
Rating:
5.0

Love doing business with this company as they make it quicker and easy and very friendly. I will always use this location.

Tiffani Holland 
Rating:
5.0

Customer did not leave a comment.

Vincent Casarole 
Rating:
5.0

Great location with very friendly and helpful employees. There’s a larger uhaul location near this one but I much prefer Devoe’s as they have been more helpful with last minute rentals repeatedly.

John Linkous 
Rating:
5.0

A++ knowledgeable, friendly and prompt! High recommend

toni arnold 
Rating:
5.0

Customer did not leave a comment.

Rosemary Hubert 
Rating:
5.0

Customer did not leave a comment.

Tony Bologna 
Rating:
5.0

Customer did not leave a comment.

William Herkenham 
Rating:
5.0

Customer did not leave a comment.

Brian Alix 
Rating:
5.0

Customer did not leave a comment.

Paul Furuta 
Rating:
4.0

Customer did not leave a comment.

LEONM GANDRON 
Rating:
5.0

Customer did not leave a comment.

GARRY BATTO 
Rating:
5.0

Always a easy process. They are my first choice whenever I need a rental

Robert Stitham 
Rating:
4.0

Customer did not leave a comment.

Suchinthaka NAMASSIVAYA 
Rating:
5.0

Nothing - Joy at DeVoe’s is wonderful!

Charles Colaruotolo 
Rating:
5.0

All good

Michael Bennett 
Rating:
5.0

Joy is a pleasure to work with.

Denise Swint 
Rating:
5.0

Absolutely nothing, DeVoe was absolutely perfect in every sense of the word the trucks were well maintained clean everything was thoroughly explained the customer service was prompt and thorough I had no additional questions because everything was explained and the truck was absolutely wonderful I will be returning to this location every time I have need of a rental

Shaugne Templeton 
Rating:
5.0

Customer did not leave a comment.

Alyssia Mullenix 
Rating:
5.0

Customer did not leave a comment.

Sara Eafrato 
Rating:
3.0

I went 60 miles to pick this up cuz that's where the car was but then I had to go 60 miles back to deliver at my house and then they wanted it to be returned back to their place another 60 miles not very happy

Ben Masi 
Rating:
4.0

Customer did not leave a comment.

Jeremiah Kruger 
Rating:
5.0

Service driver side door

BRIANR CUMMING 
Rating:
5.0

Customer did not leave a comment.

Monica Calle 
Rating:
5.0

Customer did not leave a comment.

JOHNWALTER DARLING 
Rating:
5.0

Customer did not leave a comment.

Jennifer Blue 
Rating:
3.0

Quick easy pickup and drop off. Friendly service. Would definitely use again. Only drawback is signage isn't big enough for a busy rte 9 location.

Cynthia Cottrell 
Rating:
5.0

Past experience with this location keeps me coming back here. Joy's level of professionalism never disappointments!

David Ervin 
Rating:
5.0

Clean the windshield

scott liebman 
Rating:
4.0

The self pickup is a little complicated but we were able to figure it out.

Edward Enos 
Rating:
5.0

Customer did not leave a comment.

Greg Knapp 
Rating:
5.0

Customer did not leave a comment.

Pamela Jerome 
Rating:
5.0

Customer did not leave a comment.

Mark Jamro 
Rating:
1.0

I was charged an additional 65.00 but never received the final bill to explain the charges. This happened the last time I rented from them, too. I was charged an additional 82.00.

Linda Lashmet 
Rating:
4.0

Customer did not leave a comment.

Nicholas Larche 
Rating:
5.0

Customer did not leave a comment.

Gina Calucci-Jamro 
Rating:
5.0

None at this time

Fabio Ritmo 
Rating:
5.0

Customer did not leave a comment.

Daniel Smith 
Rating:
5.0

Joy, at DeVoe’s, was wonderful, as always! We had a brand new GMC 10’ Box Truck that was very nice to drive. Not sure there’s anything that can improve the service with Joy and DeVoe’s UHaul!

Philip Jordan 
Rating:
5.0

Customer did not leave a comment.

Greg Belgrave 
Rating:
5.0

Customer did not leave a comment.

STEVEN BENCZE 
Rating:
5.0

Unfortunately, I don't remember the name of the woman I worked with here. She helped me out a lot before the rental in Earlville and drop off was a breeze.

Mark Sands 
Rating:
4.0

Upon arrival of dropping off my rental, I was told by the owner to just put the key in the drop box. I received my receipt via email the next day.

Lori Law 
Rating:
5.0

Customer did not leave a comment.

Betty Robideau 
Rating:
1.0

The lady was rude and a Bully. I used them one time before and only again because of the location. Both times she was not nice to do business with. She wears a shirt that says, kind people like kind people, but with her it she say, kind people don't like Bullies.

Renee Riley 
Rating:
5.0

Customer did not leave a comment.

Joy Mein 
Rating:
2.0

While truck was clean it was not very well maintained. Scratches and dings all the way around on pick up, the bed of the truck creaks and groans like crazy as if it's about to come off. The app needs some better configuration, ask people to take pictures before they start the inspection so they can upload as they go instead of having to stop, take a picture, wait for it to load if the app doesn't disconnect, then load the picture then wait for the app to see it and repeat, it's daunting.

Dakota Sharadin 
Rating:
5.0

Nothing!!

Matthew Liszanckie 
Rating:
5.0

Customer did not leave a comment.

Jeff Stone 
Rating:
5.0

Joy was a joy to do business with.... Will rent again next weekend

Patrick Kerin 
Rating:
5.0

Customer did not leave a comment.

NADDEM MALL 
Rating:
5.0

Staff was friendly, informative and knowledgeable

William Nichols 
Rating:
5.0

DeVoe's U-Haul is convenient, reliable and friendly. Two thumbs up. Thank you.

Brendan Miller 
Rating:
5.0

Customer did not leave a comment.

Lisa Hanks 
Rating:
4.0

Good customer service and quick to finish the paperwork.

Suresh Babu 
Rating:
5.0

Outstanding service as always!

Robert Bolger 
Rating:
5.0

Customer did not leave a comment.

Suchinthaka NAMASSIVAYA 
Rating:
5.0

Customer did not leave a comment.

Jason Agansky 
Rating:
5.0

Customer did not leave a comment.

Lisa Nelson 
Rating:
5.0

DeVoe has plenty of open space available for returning UHaul equipment (trailer), it is easy to maneuver. Staff is helpful and efficient. Great service.

Adolfo Gutierrez 
Rating:
5.0

Excellent and kind people, excellent service, no waiting, everything good

Deepak Shinde 
Rating:
5.0

Good job

Richard Agan 
Rating:
5.0

Customer did not leave a comment.

Daniel Trzepacz 
Rating:
5.0

Customer did not leave a comment.

Rob Dawes 
Rating:
5.0

Customer did not leave a comment.

Andrew Kristopik 
Rating:
3.0

I was given the truck with 3/4 tank and the woman acknowledge it and said she would change it in the computer. My paperwork said full tank. Brough truck back and she was not there, man told me it would be fine leave keys in box. I was charge for the fuel, she did not change it.

Andrew Malatesta 
Rating:
5.0

Customer did not leave a comment.

Jason Dzembo 
No reviews have been submitted for this location.

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