Customer Reviews for Days Inn
(U-Haul Neighborhood Dealer)

1,229 reviews

260 Queen St E   Brampton, ON L6V1B9
(OPEN 7 DAYS Queen and Kennedy)

(905) 459-4555

Office Hours

  • Mon-Sun: 8 am–8 pm
Special Operating Hours
  • 3/18/2024: 8:00 am - 8:00 pm
  • 3/19/2024: 8:00 am - 8:00 pm
  • 3/20/2024: 8:00 am - 8:00 pm
  • 3/21/2024: 8:00 am - 8:00 pm
  • 3/22/2024: 8:00 am - 8:00 pm
  • 3/23/2024: 8:00 am - 8:00 pm
  • 3/24/2024: 8:00 am - 8:00 pm
  • 3/25/2024: 8:00 am - 8:00 pm
  • 3/26/2024: 8:00 am - 8:00 pm
  • 3/27/2024: 8:00 am - 8:00 pm
  • 3/28/2024: 8:00 am - 8:00 pm
  • 3/29/2024: 8:00 am - 8:00 pm
  • 3/30/2024: 8:00 am - 8:00 pm
  • 3/31/2024: 8:00 am - 8:00 pm
  • 4/1/2024: 8:00 am - 8:00 pm
  • 4/2/2024: 8:00 am - 8:00 pm
  • 4/3/2024: 8:00 am - 8:00 pm
  • 4/4/2024: 8:00 am - 8:00 pm
  • 4/5/2024: 8:00 am - 8:00 pm
  • 4/6/2024: 8:00 am - 8:00 pm
  • 4/7/2024: 8:00 am - 8:00 pm
  • 4/8/2024: 8:00 am - 8:00 pm
  • 4/9/2024: 8:00 am - 8:00 pm
  • 4/10/2024: 8:00 am - 8:00 pm
  • 4/11/2024: 8:00 am - 8:00 pm
  • 4/12/2024: 8:00 am - 8:00 pm
  • 4/13/2024: 8:00 am - 8:00 pm
  • 4/14/2024: 8:00 am - 8:00 pm
  • 4/15/2024: 8:00 am - 8:00 pm
  • 4/16/2024: 8:00 am - 8:00 pm
  • 4/17/2024: 8:00 am - 8:00 pm
  • 4/18/2024: 8:00 am - 8:00 pm
  • 4/19/2024: 8:00 am - 8:00 pm
  • 4/20/2024: 8:00 am - 8:00 pm
  • 4/21/2024: 8:00 am - 8:00 pm
  • 4/22/2024: 8:00 am - 8:00 pm
  • 4/23/2024: 8:00 am - 8:00 pm
  • 4/24/2024: 8:00 am - 8:00 pm
  • 4/25/2024: 8:00 am - 8:00 pm
  • 4/26/2024: 8:00 am - 8:00 pm
  • 4/27/2024: 8:00 am - 8:00 pm
  • 4/28/2024: 8:00 am - 8:00 pm
  • 4/29/2024: 8:00 am - 8:00 pm
  • 4/30/2024: 8:00 am - 8:00 pm
  • 5/1/2024: 8:00 am - 8:00 pm
  • 5/2/2024: 8:00 am - 8:00 pm
  • 5/3/2024: 8:00 am - 8:00 pm
  • 5/4/2024: 8:00 am - 8:00 pm
  • 5/5/2024: 8:00 am - 8:00 pm
  • 5/6/2024: 8:00 am - 8:00 pm
  • 5/7/2024: 8:00 am - 8:00 pm
  • 5/8/2024: 8:00 am - 8:00 pm
  • 5/9/2024: 8:00 am - 8:00 pm
  • 5/10/2024: 8:00 am - 8:00 pm
  • 5/11/2024: 8:00 am - 8:00 pm
  • 5/12/2024: 8:00 am - 8:00 pm
  • 5/13/2024: 8:00 am - 8:00 pm
  • 5/14/2024: 8:00 am - 8:00 pm
  • 5/15/2024: 8:00 am - 8:00 pm
  • 5/16/2024: 8:00 am - 8:00 pm
  • 5/17/2024: 8:00 am - 8:00 pm
  • 5/18/2024: 8:00 am - 8:00 pm
  • 5/19/2024: 8:00 am - 8:00 pm
  • 5/20/2024: 8:00 am - 8:00 pm
  • 5/21/2024: 8:00 am - 8:00 pm
  • 5/22/2024: 8:00 am - 8:00 pm
  • 5/23/2024: 8:00 am - 8:00 pm
  • 5/24/2024: 8:00 am - 8:00 pm
  • 5/25/2024: 8:00 am - 8:00 pm
  • 5/26/2024: 8:00 am - 8:00 pm
  • 5/27/2024: 8:00 am - 8:00 pm
  • 5/28/2024: 8:00 am - 8:00 pm
  • 5/29/2024: 8:00 am - 8:00 pm
  • 5/30/2024: 8:00 am - 8:00 pm
  • 5/31/2024: 8:00 am - 8:00 pm

Show All Hours

Services at this Location:

Contact Us

(905) 459-4555

260 Queen St E
Brampton, ON L6V1B9
(OPEN 7 DAYS Queen and Kennedy)

Services at this Location:

Office Hours

  • Mon-Sun: 8 am–8 pm
Special Operating Hours
  • 3/18/2024: 8:00 am - 8:00 pm
  • 3/19/2024: 8:00 am - 8:00 pm
  • 3/20/2024: 8:00 am - 8:00 pm
  • 3/21/2024: 8:00 am - 8:00 pm
  • 3/22/2024: 8:00 am - 8:00 pm
  • 3/23/2024: 8:00 am - 8:00 pm
  • 3/24/2024: 8:00 am - 8:00 pm
  • 3/25/2024: 8:00 am - 8:00 pm
  • 3/26/2024: 8:00 am - 8:00 pm
  • 3/27/2024: 8:00 am - 8:00 pm
  • 3/28/2024: 8:00 am - 8:00 pm
  • 3/29/2024: 8:00 am - 8:00 pm
  • 3/30/2024: 8:00 am - 8:00 pm
  • 3/31/2024: 8:00 am - 8:00 pm
  • 4/1/2024: 8:00 am - 8:00 pm
  • 4/2/2024: 8:00 am - 8:00 pm
  • 4/3/2024: 8:00 am - 8:00 pm
  • 4/4/2024: 8:00 am - 8:00 pm
  • 4/5/2024: 8:00 am - 8:00 pm
  • 4/6/2024: 8:00 am - 8:00 pm
  • 4/7/2024: 8:00 am - 8:00 pm
  • 4/8/2024: 8:00 am - 8:00 pm
  • 4/9/2024: 8:00 am - 8:00 pm
  • 4/10/2024: 8:00 am - 8:00 pm
  • 4/11/2024: 8:00 am - 8:00 pm
  • 4/12/2024: 8:00 am - 8:00 pm
  • 4/13/2024: 8:00 am - 8:00 pm
  • 4/14/2024: 8:00 am - 8:00 pm
  • 4/15/2024: 8:00 am - 8:00 pm
  • 4/16/2024: 8:00 am - 8:00 pm
  • 4/17/2024: 8:00 am - 8:00 pm
  • 4/18/2024: 8:00 am - 8:00 pm
  • 4/19/2024: 8:00 am - 8:00 pm
  • 4/20/2024: 8:00 am - 8:00 pm
  • 4/21/2024: 8:00 am - 8:00 pm
  • 4/22/2024: 8:00 am - 8:00 pm
  • 4/23/2024: 8:00 am - 8:00 pm
  • 4/24/2024: 8:00 am - 8:00 pm
  • 4/25/2024: 8:00 am - 8:00 pm
  • 4/26/2024: 8:00 am - 8:00 pm
  • 4/27/2024: 8:00 am - 8:00 pm
  • 4/28/2024: 8:00 am - 8:00 pm
  • 4/29/2024: 8:00 am - 8:00 pm
  • 4/30/2024: 8:00 am - 8:00 pm
  • 5/1/2024: 8:00 am - 8:00 pm
  • 5/2/2024: 8:00 am - 8:00 pm
  • 5/3/2024: 8:00 am - 8:00 pm
  • 5/4/2024: 8:00 am - 8:00 pm
  • 5/5/2024: 8:00 am - 8:00 pm
  • 5/6/2024: 8:00 am - 8:00 pm
  • 5/7/2024: 8:00 am - 8:00 pm
  • 5/8/2024: 8:00 am - 8:00 pm
  • 5/9/2024: 8:00 am - 8:00 pm
  • 5/10/2024: 8:00 am - 8:00 pm
  • 5/11/2024: 8:00 am - 8:00 pm
  • 5/12/2024: 8:00 am - 8:00 pm
  • 5/13/2024: 8:00 am - 8:00 pm
  • 5/14/2024: 8:00 am - 8:00 pm
  • 5/15/2024: 8:00 am - 8:00 pm
  • 5/16/2024: 8:00 am - 8:00 pm
  • 5/17/2024: 8:00 am - 8:00 pm
  • 5/18/2024: 8:00 am - 8:00 pm
  • 5/19/2024: 8:00 am - 8:00 pm
  • 5/20/2024: 8:00 am - 8:00 pm
  • 5/21/2024: 8:00 am - 8:00 pm
  • 5/22/2024: 8:00 am - 8:00 pm
  • 5/23/2024: 8:00 am - 8:00 pm
  • 5/24/2024: 8:00 am - 8:00 pm
  • 5/25/2024: 8:00 am - 8:00 pm
  • 5/26/2024: 8:00 am - 8:00 pm
  • 5/27/2024: 8:00 am - 8:00 pm
  • 5/28/2024: 8:00 am - 8:00 pm
  • 5/29/2024: 8:00 am - 8:00 pm
  • 5/30/2024: 8:00 am - 8:00 pm
  • 5/31/2024: 8:00 am - 8:00 pm

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

MIGUEL S. 
Rating:
5.0

Excellent service at the counter !

Sankar P. 
Rating:
5.0

Thank you for service of UHaul

Zelia T. 
Rating:
5.0

Customer did not leave a comment.

Sarbjot S. 
Rating:
1.0

The brakes are not working properly Both The cigarette lighters doesn't have power so cannot charge phone and Garmin Headlight bulbs are dim The rearview mirrors were dirty There's no signage saying rental fee is for 24hrs, not mentioned on the website & app even the receptionist didn't mention that rental is for 24hrs Else I would not have returned it before 3hrs As I had another task the next day I had to book another van the next day but I didn't book Uhaul due to this bad experience

Tapan M. 
Rating:
3.0

The first van was covered with mud everywhere inside because it was used for construction so we switched for another. The return was a little tricky because we kept losing the pictures and having to start over. It took three tries before we were successful.

Steven B. 
Rating:
3.0

Customer did not leave a comment.

Yuvraj S. 
Rating:
2.0

- The Uhaul service is too expensive for town to town move - Vehicle inspection needs to be done by Location co-ordinator rather than asking to upload photos - Payment system seems to be flawed , with no reason my two Canadian credit card were decline and I need pay using US credit card - Vehicle return policy is absolute nonsense and garbage , incase there is some delay in return of vehicle customer needs to pay double the rental amount and extra penalty as well. - Sorry to be sound very rede , but I will definitely encourage people to look for alternate option which provide better service

Sachin P. 
Rating:
4.0

Customer did not leave a comment.

Steven B. 
Rating:
1.0

I drove my Uhaul 12 miles but paid 20 dollars for gas. I filled in 10 dollars of gas and was charged additional 10 dollars when returning it. That is ridiculous

abhinav A. 
Rating:
3.0

Engine issues and unprofessional staff

Jagdeep S. 
Rating:
1.0

Customer did not leave a comment.

Barbara S. 
Rating:
4.0

When I picked up the truck the dashboard are full of cigarettes dust but receptions are very helpful

Darwin D. 
Rating:
2.0

I was given a van that was flashing needs oil change since I got it, the windows & doors were frozen & we had difficulty using them. The wipers were placed up but the windshield was full of ice preventing me from using the wipers & the back of the truck where you climb in and out was very icy & caused myself & family to slip on it.I also had no access to the odometer reading due to ty flashing maintenance sign. Upon returning the vehicle I experienced many difficulties with trying to get pics required & my hands & face felt like they were getting frostbite while trying to get the pics required. Overall not a good experience!!

Wendy H. 
Rating:
5.0

Customer did not leave a comment.

Ranilo B. 
Rating:
5.0

Customer did not leave a comment.

Meet P. 
Rating:
3.0

Customer did not leave a comment.

Joel B. 
Rating:
5.0

Customer did not leave a comment.

Talwinder S. 
Rating:
4.0

Nice and good service

KAMALJIT G. 
Rating:
1.0

Customer did not leave a comment.

DHRUV P. 
Rating:
1.0

Customer did not leave a comment.

Lawrence L. 
Rating:
5.0

Truly amazing but need more discounts

Rajat A. 
Rating:
3.0

Installing Back up camera is must

Hemil S. 
Rating:
3.0

Location was fine. Overall uhaul experience was not fine. My location for pick up was changed, my time was changed twice and then my truck was not at the location to pick up when it was supposed to be. Totally inconvenienced and stressed. When I picked up truck it had a sensor indicated for a low tire that was not recorded by the previous renter.

Jasmin F. 
Rating:
3.0

The 20 steps required to pick up the vehicle and another 50 steps to return it is ridiculous. It makes you feel like a criminal. The only thing left was to give my blood. I will never rent from here again.

Charlett T. 
Rating:
5.0

Customer did not leave a comment.

Jaswinder S. 
Rating:
1.0

Horrible and lazy customer service would never rent there again. Plus I was over charged for gas usage and the girl at the desk wouldn't help 0 stars

JODIANN B. 
Rating:
5.0

Customer did not leave a comment.

Dimple B. 
Rating:
2.0

The rental truck was not clean at all and it was horrible. I would have otherwise cancelled, but I couldn't as I had to move the house today. Even at the end of the day, the app didn't work to return equipment. Horrible experience

SITEN P. 
Rating:
3.0

REALLY annoying that everything was online and it was close to impossible just to simply go to the counter and sign out the vehicle after giving my information. Sick of having to take a bunch of steps online to sign out a truck. It's great that things can be done online, but that shouldn't be the ONLY way to do everything.

Julian B. 
Rating:
1.0

Was told that there's going to be a discount because 15" cube van that I ordered was unavailable. End-up making another trip with pickup truck and trailer and never seen that discount to top all of that fuel tank was low and I filled it up the difference between full and what was there when i got it was around 80$ i didn't get that either. Was told that someone will call me before invoicing that didn't happened either. Tire was low, car was shaking when loaded and I'm kind of disappointed and i don't really think that anyone will read that so i guess another company next time. And here you go wanted my opinion I delivered.

MARTIN MUSIAL A. 
Rating:
5.0

Customer did not leave a comment.

Harman R. 
Rating:
5.0

Very friendly and helpful, was there after regular hours which help me to return it with the . app

Araceli H. 
Rating:
2.0

I was told on the phone that I could extend my rental by calling in and it would be the cane price. However when I called, I was told this information is incorrect.

Pavenpreet S. 
Rating:
5.0

Customer did not leave a comment.

Pushpinder S. 
Rating:
5.0

Customer did not leave a comment.

Jossph O. 
Rating:
4.0

Customer did not leave a comment.

Nickoy N. 
Rating:
5.0

Customer did not leave a comment.

Sachin V. 
Rating:
5.0

Customer did not leave a comment.

gurwinder T. 
Rating:
2.0

The truck had tim Hortons garbage and it took them over 45 minutes to give the keys and equipment to us.

Kaitlyn S. 
Rating:
1.0

Worst Uhaul Location ever visited. The truck was so dirty and muddy. They overcharged me 2 times. First time, I told them I will book for a whole day and they sneakily put the booking for just 6 hours so they could double charge me, and then I did the after hours check in and they still charged me the 20 check in fee. Scammers, they dont respect the laws of honesty and truth in business. Disgusting.

Abdullah H. 
Rating:
1.0

The lady at the desk was super unhelpful, the tap function on their U-Haul payment machine is broken, the trucks lights weren't functioning properly.

Miranda H. 
Rating:
5.0

Customer did not leave a comment.

CHUKWUKADIBIA I. 
Rating:
3.0

I requested moving blankets and they were not available. Very disappointed. The truck was also out of gas when we picked it up.

Heather J. 
Rating:
3.0

Make the process to check out the vehicle and checkout back in simpler. Make sure the vehicles are cleaned between uses. I was charged a $25 cleaning fee but when I got the vehicle there was garbage in it and it smelled badly.

Stephanie P. 
Rating:
5.0

Make the price cheaper

olumuyiwa O. 
Rating:
4.0

Customer did not leave a comment.

Chitresh S. 
Rating:
1.0

Had gome to the front desk to return the keys and was told to go sign out and take pictures of the truck. Was charged $100 because when i went back I accidentally locked the key's inside. If they employee had just done it I wouldn't have been charged $100

Anthony S. 
Rating:
1.0

Customer did not leave a comment.

Karan K. 
Rating:
3.0

Have a person there to check up truck for cleanliness and maintenance . Received and dispatched

rajat R. 
Rating:
5.0

Great staff, very generous and respectful.

NEERU S. 
Rating:
5.0

Customer did not leave a comment.

Arshdeep S. 
Rating:
5.0

Staff was courteous and helpful Thanks for all your help

MARCIA R. 
Rating:
2.0

clean your rental vans and it smell bad - even i have put a additional fuel which is not considered for the final bill since the meter is not reseeting to the expected level.

VENKATA T. 
Rating:
1.0

Poor costumer dealing

Abhitash B. 
Rating:
4.0

Customer did not leave a comment.

Damandeep singh H. 
Rating:
4.0

Customer did not leave a comment.

Kevin P. 
Rating:
4.0

Vehicle was not clean at all

Suraj S. 
Rating:
5.0

The uhaul app needs to be updated/faster. I ended up using the web browser to complete my mobile transactions.

Chukwukadibia I. 
Rating:
5.0

its good and cheap , staf very helpfull ,

Jodha G. 
Rating:
2.0

Better price, service, vehicle and app to return

Navjot B. 
Rating:
4.0

Customer did not leave a comment.

deepak J. 
Rating:
5.0

Customer did not leave a comment.

paul Z. 
Rating:
5.0

Customer did not leave a comment.

GURBUX S. 
Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
1.0

Customer did not leave a comment.

James H. 
Rating:
5.0

agent was good

Kofi A. 
Rating:
1.0

I have been renting uhaul for a long time now . And if ever I am to rent again and I ha e to go to that Location, I'll carry my load on my head. Worst customer service experience. Upon acquiring the unit, I was told that what the customer service representative on the phone told me does not apply to that location, so I had to have my friend redo the entire process. Upon returning the unit, my phone died, I couldn't take pictures Upon return. I asked for assistance, I was told no, they don't do that. I have to wait until the mechanic comes later on in the evening to check off. I recorded the info on paper and asked for her to take a pic of my paper and match it with what the mech Says! Only to find that No. They do not offer that service at that location. But a few minutes later after I uber home, I got a bill that is 100% questionable. 1sr of all, I returned way more fuel in the truck than was given, but I am billed $20.+ for fuel No only way I can dispute this is my reputation with uhaul and or the paper that i marked to show the front desk personal .. If this is a hotel and the proper service can't be provided, please do not send customers there. Even my friend who came with me on pick up says he won't go back to that location or else he's going to get himself in trouble. Worst uhaul experience ever. Worst. From beginning to ending . The only good part on the experience was the customer service representative I spoke to twice on the phone for booking and extension. Again if that's the location I have to re t another uhaul from, I'll take my chances with my load on my head. NEVER AGAIN

ANTONIE S. 
Rating:
4.0

The customer service is great. Just keep doing what you are already doing 💯

chinonso O. 
Rating:
5.0

Customer did not leave a comment.

fredricks A. 
Rating:
1.0

Bad experience

Maninder S. 
Rating:
1.0

Provide better service and provide a refund for my gas I returned the truck with. Because when I picked up the truck the gas was on empty and the gas light was on. In addition your check in and check out process is so not user friendly! I will never rent from U-Haul again!

Donovan C. 
Rating:
1.0

Customer did not leave a comment.

Sukhpreet S. 
Rating:
3.0

The vehicle was extremely filthy, smelled overwhelmingly of smoke and looked like it hadn't been cleaned in a year.

john F. 
Rating:
5.0

Customer did not leave a comment.

MANPREET SINGH S. 
Rating:
4.0

Customer did not leave a comment.

Mike T. 
Rating:
2.0

There was not a truck at the location I reached; therefore, I had to travel further away to collect a truck. Ultimately, this costed me more money. Not cool.

Denesha S. 
Rating:
1.0

horrible to deal with from pick up to drop off never agian

Brian A. 
Rating:
3.0

The parking area was semi flooded due to the rains making really difficult to get the vehicle out

Subin M. 
Rating:
5.0

Customer did not leave a comment.

Hitesh D. 
Rating:
1.0

The brakes needed to get changed very poor brakes. I got overcharged 398 dollars it showed me 225 I would get charged with everything I got charged for fuel when I gave back exactly back at half tank

ebrahim K. 
Rating:
5.0

Sometimes accept debit payment

Darwin D. 
Rating:
5.0

Customer did not leave a comment.

NEIL R. 
Rating:
5.0

Customer did not leave a comment.

EBENEZER M. 
Rating:
4.0

Wonderful experience with U-Haul and their representatives. I took the wrong turn towards downtown and it was a bit bumpy, but overall awesome experience! Great work! Quick and easy! Helpful staff! Thank you!

Ark S. 
Rating:
5.0

The customer service is friendly when I picked up the van and returned it, everything ran smoothly, the transaction, the van clean.

Sugiarto H. 
Rating:
5.0

The only thing i got extra charges on fuel that i dont know why. Thats all thanks.

Ahmad masih S. 
Rating:
4.0

Your web based checkin/check out is WAY too complex.

Christopher M. 
Rating:
1.0

Customer did not leave a comment.

Jalpeshkumar P. 
Rating:
4.0

Customer did not leave a comment.

JASPAL S. 
Rating:
3.0

Customer did not leave a comment.

Jorge Orlando C. 
Rating:
5.0

Thanks

Nayyer I. 
Rating:
1.0

Customer did not leave a comment.

Jashanjot S. 
Rating:
5.0

I reserved a truck and dolly and when I went to pick up the truck I was told they had no dolly there. I was so pissed I had to drive to another location to get the dolly

Ricardo M. 
Rating:
4.0

Customer did not leave a comment.

Jashandeep - Sin B. 
Rating:
3.0

The customer service representative was patient and friendly. I had. Problem to enter my pin for payment when normally I would have just given my credit card info and that would have been it. Took some time that was unnecessary. I wanted to rent a trolly but none was available, I got the truck and the inside was extremely dirty with broken glasses in the back. I am very disappointed with U-Haul since I booked the truck 3 days in advance Au revior another location and when I got to the location there was no truck as the owner explains that the truck was broken into and vandalized by thieves, this was the location on Kennedy and Ruth Avenue in Brampton. It would have been nice if I was made aware of this before I got there, this caused us allot of delays and allot more driving and usage of gas. The owner was however, nice enough to book another truck at a different location for us, it only took allot of time.

ANNETTE G. 
Rating:
1.0

Not just the location. Will not recommend uhaual to anyone.

ify F. 
Rating:
3.0

Customer did not leave a comment.

Vanessa O. 
Rating:
1.0

I will not recommend uhaul to any friend anymore

ehsan G. 
Rating:
5.0

Customer did not leave a comment.

Manish A. 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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