Customer Reviews for Darrell's Auto Wrecker
(U-Haul Neighborhood Dealer)

281 reviews

663 S Brevard Ave   Arcadia, FL 34266
(S Of Hargrave)

(863) 494-6865

Office Hours

  • Mon-Fri: 8:30 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(863) 494-6865

663 S Brevard Ave
Arcadia, FL 34266
(S Of Hargrave)

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very friendly and happy people

German Beltran 
Rating:
5.0

Customer did not leave a comment.

William Lafferty 
Rating:
5.0

Customer did not leave a comment.

Eli Nolt 
Rating:
5.0

I truly don't think that anything was done wrong on the part of where I picked the truck up. I just think that there was a miscommunication on someone's part as to when I was to drop off the truck. I did everything I was supposed to do and still was charged extra!! I'm a little confused about this and it is so upsetting!!!! The experience started out great and went well throughout the move then I received an email telling me to take the truck to a certain place, not even anywhere near where I was!!!! As a matter of fact, I passed 4 or 5 U-Haul places to get to this one!!!! I was told to have the truck back by 4:53pm on Sunday evening, I was back at 3:35 on Sunday. They charged me for being late!!!!! W T F IS THE PROBLEM!!!?????

TANDI LEE 
Rating:
5.0

Customer did not leave a comment.

CARMEN CORDERO 
Rating:
2.0

I was charged for one extra day when I never had the vehicle and hand I was not very happy and nobody would do anything about it so therefore you stole money from me I will probably never go back to U-Haul ever again

BABS DAMORE 
Rating:
5.0

Customer did not leave a comment.

Luis Salazar 
Rating:
5.0

The truck was clean and well maintained. It ran well and was very efficient for gas.

ROSS BRIERLEY 
Rating:
4.0

Friendly,Professional,helpful and informative company. Will definitely rent from again. Thank you BJ and Darrell…Happy New Years!

Jeffrey Cumbia 
Rating:
5.0

Great people to work with. Will rent from this location again.

Larry Hukriede 
Rating:
5.0

Customer did not leave a comment.

marc jameson 
Rating:
5.0

Nice people and easy to deal with .

Timothy Hendrickson 
Rating:
5.0

Customer did not leave a comment.

FRED addison 
Rating:
3.0

The floor in the back of the truck looks like it was welded to fix something but had come loose and so the hole was there and you could see the ground. We had to be sure not to trip over this and risk falling through.

ANGELA CARIDE 
Rating:
4.0

Customer did not leave a comment.

Michael Curzio 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Stephens 
Rating:
5.0

Everything was good

ray martin 
Rating:
5.0

BJ is absolutely the nicest and friendliest U-haul Agent that I have ever dealt with in My many U-haul rentals over the course of My Entire Miserable Life! I will need to rent again soon and most likely many more times in the future and I really look forward to dealing with BJ again! Also, Many Thanks to the U-Haul Founders and Current Owners for providing people with an Eazy-Peazy & Super-Pleazy way to rent a Truck or Trailer. ~BSB PS. SERIOUSLY!!!!!!!

BRIAN BARSHINGER 
Rating:
5.0

Customer did not leave a comment.

LUIS JARAMILLO 
Rating:
5.0

The owner and her husband were very helpful. There is nothing to improve. 😊

TRINA SHEPPA 
Rating:
5.0

Customer did not leave a comment.

Robert Schenk 
Rating:
5.0

I have nothing bad to say. Customer service was great.

Deirdre Willis 
Rating:
5.0

Billie Jo and Darrel are always a pleasure to work with, they make everything Easy!!!!!

Linda Miller 
Rating:
3.0

Customer did not leave a comment.

Timothy Welty 
Rating:
5.0

Customer did not leave a comment.

Keith Berube 
Rating:
5.0

Clear communication excellent staff friendly respectful will be using service again

kadeem bryan 
Rating:
3.0

Customer did not leave a comment.

John Arico 
Rating:
5.0

Friendly, helpful staff and easy to get in and out of the location.

Ian Kogel 
Rating:
5.0

Customer did not leave a comment.

Roger Mosley 
Rating:
4.0

I rented a tow dolly would have liked to have electric brakes instead of the surge brakes. Otherwise everything was great.the .

Al Bulington 
Rating:
5.0

BJ was very awesome. She communicated with me prior to and after my rental. The best customer service I have had in a long time.

Douglas Cole 
Rating:
5.0

Customer did not leave a comment.

DARREN VOLLMER 
Rating:
5.0

Customer did not leave a comment.

MARCIA ALBRECHT 
Rating:
5.0

Customer did not leave a comment.

John Reisinger 
Rating:
5.0

BJ gives great customer service

BRIAN TRAGESER 
Rating:
5.0

Customer did not leave a comment.

JASMINE LEE 
Rating:
5.0

BJ was awesome!!!!!! She was greeted us with a smile. She made sure we understood the mileage and gas process. I truly believe she went above and beyond to ensure our experience was a great one. I will definitely tell everyone that Darrell's is the place to go.

BRYON Hall 
Rating:
5.0

Customer did not leave a comment.

KELLY DECKER-jones 
Rating:
5.0

Customer did not leave a comment.

Derek GRUBB 
Rating:
5.0

Customer did not leave a comment.

Roy Sagar 
Rating:
5.0

Customer did not leave a comment.

Derek GRUBB 
Rating:
5.0

The service personnel provided Full Service. I never touched the car dolly.

James Fath 
Rating:
5.0

Thank you Sylvia for your assistance. ✌️

Lori Grice 
Rating:
5.0

Customer did not leave a comment.

Jesus Contreras 
Rating:
5.0

Excellent

robert garrett 
Rating:
5.0

Customer did not leave a comment.

Mahendrakumar Patel 
Rating:
5.0

very nice and helpful people

Denzil hardway 
Rating:
5.0

Very polite and helpful

John Staib 
Rating:
5.0

the u-haul truck was driving very rough the stering wheel was shaking very bad. just have someone test drive the trucks before they rent them out to someone else.

Bobby Ridley 
Rating:
1.0

equipment was picked up with sand inside the cab which i was charged a cleaning fee at return

Ashley Bragg 
Rating:
5.0

Customer did not leave a comment.

william spiegel 
Rating:
5.0

Customer did not leave a comment.

SHARITYN LUGO 
Rating:
5.0

Customer did not leave a comment.

Amy Vinson 
Rating:
5.0

Love the service

Lanetra Jones 
Rating:
5.0

No improvements needed all was good.

Michael Kurek 
Rating:
5.0

Customer did not leave a comment.

Mary Banks 
Rating:
5.0

The original drop off location was to busy with other business there to wait on me. So I left and went to Darrell's where the service was excellent !!

Alan Parker 
Rating:
3.0

Mechanically sound. Dirty interior and left over ice tea containers.

Steven Limbacher 
Rating:
4.0

Customer did not leave a comment.

Ronald Larson 
Rating:
5.0

Customer did not leave a comment.

joseph lee 
Rating:
5.0

Everyone at Darrell's Wrecker Service was wonderful! So polite and easy to deal with! If I ever have another need for a trailer...that's where I am going!!!

kimberly lowe 
Rating:
5.0

Very friendly, helpful staff. Large lot for trailers, easy access. Can't get any better!

James Stiner 
Rating:
5.0

Customer did not leave a comment.

CARL Allen 
Rating:
5.0

Customer did not leave a comment.

Gary Armistead 
Rating:
5.0

Customer did not leave a comment.

Matthew Black 
Rating:
5.0

Car hauler right rear tail and turn signal lights were out when pick up, Wires were broke in two areas, after an hr were fixed. Darrell said that corporate had checked all trailers in the past month

Rexford Inglis 
Rating:
5.0

Nice people! Very easy process, and fast. Thank you.

Joel Lambert 
Rating:
5.0

Customer did not leave a comment.

Steve Mcgreevy 
Rating:
5.0

Reat service.

James Crowe 
Rating:
5.0

Customer did not leave a comment.

John Kilgour 
Rating:
5.0

Customer did not leave a comment.

douglas stange 
Rating:
5.0

Customer did not leave a comment.

Chris Martin 
Rating:
5.0

B.J. and Darrell were excellent in providing service. B.J. was also able to provide me with moving help, which also was excellent. There is nothing to improve.

Gary Dixon 
Rating:
4.0

the truck had check engine light on the whole time and cracked mirrors on both sides of cab

Dennis Wright 
Rating:
5.0

Customer did not leave a comment.

Gary Woods 
Rating:
5.0

Customer did not leave a comment.

michael crea 
Rating:
5.0

Great customer service ,kind and friendly

German Beltran 
Rating:
5.0

Customer did not leave a comment.

STEVEN HELLRIEGEL 
Rating:
5.0

Customer did not leave a comment.

EDWARD BALINSKI JR 
Rating:
5.0

Customer did not leave a comment.

CARLOS MERIDA SOTO 
Rating:
5.0

You guys are awesome! There is no need for improvement on my side. Service was great and the one on one customer experience was excellent. Very kind and professional.

William Morales 
Rating:
5.0

Customer did not leave a comment.

Steven Bryan 
Rating:
5.0

Customer did not leave a comment.

Steven Bryan 
Rating:
5.0

overall good experience

Ronald Greathouse 
Rating:
5.0

Best in town, great people to deal will, love the service.

Antonio Amalfitano 
Rating:
5.0

Customer did not leave a comment.

ALEX OLIVEIRA 
Rating:
5.0

Customer did not leave a comment.

Steven Bryan 
Rating:
5.0

BJ from Darrell's U-Haul was extremely helpful. BJ texted me a few days before my rental to introduce himself and made sure I had his number in case I needed it. He helped every step of the way and made it very easy to rent. Top notch service!

TOM SOKOLOWSKI 
Rating:
5.0

Nothing.

Patricia Baker 
Rating:
4.0

Nothing all good

Rodney White 
Rating:
5.0

Customer did not leave a comment.

CELIA BATEMAN 
Rating:
5.0

Customer did not leave a comment.

Steven Bryan 
Rating:
5.0

Very friendly customer service and very helpful very nice people thank you for helping me my move easier

Connie Morrison 
Rating:
5.0

Customer did not leave a comment.

TODD HARDWICK 
Rating:
5.0

Customer did not leave a comment.

Steven Bryan 
Rating:
5.0

They were so helpful to us. Especially since I cannot lift after having a surgery, they hooked and unhooked for us. Made for a very exceptional experience

JOHN WATSON 
Rating:
5.0

Customer did not leave a comment.

STEVEN BRYAN 
Rating:
5.0

Customer did not leave a comment.

Steven Bryan 
Rating:
5.0

Customer did not leave a comment.

Anita Conklin 
Rating:
4.0

Customer did not leave a comment.

RHONDA Ward 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top