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Jeremiah Daniels
Customer Reviews for Danos Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Ensure employees do proper checks of rentals before sending them out.
Veronica TaylorThe tower was fine, we only spoke to him on the phone.
Rebecca PirkleI filed a customer complaint today due to a variety of issues. I am very unhappy.
KIMBERLI KUECKERGreat service as always. They have two locations and I always experience excellent service at both. Thank you Dano’s
greg smithEverything went very smooth, no issues whatsoever.....Except the weather.
CHRISTOPHER DONCERGreat location and excellent service
greg smithThe employees at this location were amazing. When we needed to do a return, they were both flexible with our drop off and efficient. This was such a relief during a stressful time of moving! Well done!
Anna DouglasKeep more furniture blankets in stock!
Jeff JohnsonNothing it's just a little out of town to get there. But the owner is nice the trucks worked well and did their job and the staff was friendly. I need to rent one one more time to finish my move and plan on going back.
russ fullerVery friendly and helpful. I wouldn't change a thing at this location.
William ClarkFriendly!!
Eric ReynoldsNothing everything was perfect
steven steseWe were supposed to pick up the truck in Athens, GA but had to pick it up over thirty minutes away and it was the wrong size.
Carson StepanekJake and his father are great people to work with. They’re very friendly.
Cindy WhitfieldGreat Service every time we have rented from this place! Super friendly and helpful!
Sarah BrooksVery helpful with all my needs.
Bob FELDBAUERJD and Susan were great. Very friendly and accommodating. Excellent customer service!
scotty yatesThis company runs the business the way customers will be happy to do business with them.
BUD WILLISThe driver side head light was out. Other than than that it was good.
Daniel FishbackThey were friendly, professional, and had our truck ready for us.
Chris TarverVery friendly and good service. Highly, recommendation renting from Dano's
charlie mcafeeGreat service. Very professional staff.
Chuck LedfordNothing
Duane KeeseThe trucks were parked so closely together that Another truck wad blocking mine and the only way I could have gotten it out of the parking spot was to take the other trucks mirror off. It took 45 minutes to get my truck after having to call someone to come move the truck that was behind mine. I asked for extra time because of the delay, and was told my rental is actually for 24 hours and not to worry about getting it back late. Apparently that is not the case because I have now been charged for two rental time slots. Instead of $100 charge my contract is showing 160. Unless this is corrected I will never rent from U-Haul again. It was not a good experience. I was mad that I couldn’t get the truck out of the parking spot and had people waiting at the house to help my daughter move, and was even more mad when you charged me extra for something I was told by your representative. I will be challenging the charges on my credit card.
Debbie MooneyGreat Job Guys!
Jason MaxwellTruck was dirty inside and out - last customer left debris in rear of truck
William FinleyFast and reliable.
IVAN JARAMILLOGreat customer service!
jannie reeceHighly recommend. Have used them several times. Never a problem.
patricia nawaHave someone available to meet customer. Had to wait about 30 minutes.
Jay WhitakerThe gas gauge was read differently when I picked up the truck and when I returned it. I put gas back to the level it was when I picked up the truck and the dealer told me they had to put another$17.00 worth of fuel which is wrong. I have always relied on U Haul for my truck rentals but will be much more cautious about using them in the future. I drove a 15' truck 85 miles and it cost me $113.00 for the truck and the gas I put in it. The truck has to get more than 5 miles to the gallon when hauling a twin bed. Renters beware!
Rolla PrickettI reserved the truck but had to have another person pick it up. I called to let them know and they worked with me in letting that person pick it up since I verified in advance the person's name. I had a smooth move because of it. Thank you
Sheryl WardEverything was great! They had the size truck we needed ready on time and were very professional and personable. i would definitely recommend them to friends and family that were moving.
Laura WilsonRamp was unsteady; truck was way out of alignment; truck only had a quarter of a tank of gas, it should be full; took forever to check in; mileage quoted was 20 cecnts less than what we were charged.
Johnny ForsythFinally an awesome experience! Made my move so easy!
Denise RiggsVery courteous and helpful.
Gregory StrenkowskiSuch an easy experience to return the truck. JD was very helpful to a new family moving to Jefferson!
Judy IveyGreat experience. Arrived and the truck was ready and the paperwork went quick. In and out much faster than expected. Returned the equipment and check out was great! Dreaded having to rent a truck to move and the person working made it almost enjoyable. Nothing even close to negative to say and was very very impressed! Thank you!
Kenneth WeisTruck smelled like cigarette smoke and there were ashes in the handle of the driver's door. Hangers were left in the back of the truck. Otherwise alright.
Christine BarfieldMy first U-Haul vehicle broke down after driving a mile. I had to return it and get a new one. I love valuable time that cost me money and I may never use U-Haul again.
James ReedThe staff is always friendly, ready to help and make moving a lot easier. Thanks JD for all your help.
KATRINA HAMILTONVery professional and great experience
Barbaro SpindolaSmoke smell in building was overwhelming.
katherine otwellHIGHLY RECOMMEND this location! We had the BEST experience and it made moving so much easier. JD was flexible, fair, professional, and just really great!
KRISTY PARKThe staff was very helpful.
William SwattGreat service
Andrew Rogers