Customer Reviews for Danos Towing
(U-Haul Neighborhood Dealer)

465 reviews

91 Lyle Field Rd   Jefferson, GA 30549

(706) 367-5545

Office Hours

  • Mon-Sat: 10 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 3/31/2024: Closed
  • 5/12/2024: Closed
  • 6/15/2024: Closed
  • 6/16/2024: Closed

Services at this Location:

Contact Us

(706) 367-5545

91 Lyle Field Rd
Jefferson, GA 30549

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 3/31/2024: Closed
  • 5/12/2024: Closed
  • 6/15/2024: Closed
  • 6/16/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Jeremiah Daniels 
Rating:
1.0

Ensure employees do proper checks of rentals before sending them out.

Veronica Taylor 
Rating:
4.0

The tower was fine, we only spoke to him on the phone.

Rebecca Pirkle 
Rating:
1.0

I filed a customer complaint today due to a variety of issues. I am very unhappy.

KIMBERLI KUECKER 
Rating:
2.0

Customer did not leave a comment.

Caitlin Munley 
Rating:
5.0

Customer did not leave a comment.

Ray Robertson 
Rating:
5.0

Great service as always. They have two locations and I always experience excellent service at both. Thank you Dano’s

greg smith 
Rating:
5.0

Everything went very smooth, no issues whatsoever.....Except the weather.

CHRISTOPHER DONCER 
Rating:
5.0

Customer did not leave a comment.

Michael Queen 
Rating:
5.0

Great location and excellent service

greg smith 
Rating:
4.0

Customer did not leave a comment.

Douglas Shaw 
Rating:
5.0

Customer did not leave a comment.

Walter Price 
Rating:
4.0

Customer did not leave a comment.

Michael Goodman 
Rating:
4.0

The employees at this location were amazing. When we needed to do a return, they were both flexible with our drop off and efficient. This was such a relief during a stressful time of moving! Well done!

Anna Douglas 
Rating:
5.0

Customer did not leave a comment.

Ronald Smith 
Rating:
5.0

Keep more furniture blankets in stock!

Jeff Johnson 
Rating:
5.0

Customer did not leave a comment.

Jessica Eastin 
Rating:
4.0

Nothing it's just a little out of town to get there. But the owner is nice the trucks worked well and did their job and the staff was friendly. I need to rent one one more time to finish my move and plan on going back.

russ fuller 
Rating:
5.0

Customer did not leave a comment.

Shannon King 
Rating:
5.0

Very friendly and helpful. I wouldn't change a thing at this location.

William Clark 
Rating:
5.0

Customer did not leave a comment.

Renee Mims 
Rating:
5.0

Customer did not leave a comment.

Shelia Felde 
Rating:
5.0

Friendly!!

Eric Reynolds 
Rating:
4.0

Customer did not leave a comment.

darrell sorah 
Rating:
5.0

Nothing everything was perfect

steven stese 
Rating:
5.0

Customer did not leave a comment.

Harry Taylor 
Rating:
3.0

We were supposed to pick up the truck in Athens, GA but had to pick it up over thirty minutes away and it was the wrong size.

Carson Stepanek 
Rating:
5.0

Customer did not leave a comment.

James Ellis 
Rating:
5.0

Customer did not leave a comment.

john barrett 
Rating:
3.0

Customer did not leave a comment.

Manuel Garces 
Rating:
5.0

Jake and his father are great people to work with. They’re very friendly.

Cindy Whitfield 
Rating:
5.0

Customer did not leave a comment.

Renee MIMS 
Rating:
5.0

Great Service every time we have rented from this place! Super friendly and helpful!

Sarah Brooks 
Rating:
5.0

Customer did not leave a comment.

Cathy Manning 
Rating:
5.0

Customer did not leave a comment.

dustin jinkins 
Rating:
5.0

Customer did not leave a comment.

Denny Scott 
Rating:
5.0

Very helpful with all my needs.

Bob FELDBAUER 
Rating:
5.0

JD and Susan were great. Very friendly and accommodating. Excellent customer service!

scotty yates 
Rating:
5.0

Customer did not leave a comment.

KEITH GRAY 
Rating:
5.0

Customer did not leave a comment.

Kelly Lacey 
Rating:
3.0

This company runs the business the way customers will be happy to do business with them.

BUD WILLIS 
Rating:
4.0

The driver side head light was out. Other than than that it was good.

Daniel Fishback 
Rating:
5.0

They were friendly, professional, and had our truck ready for us.

Chris Tarver 
Rating:
5.0

Customer did not leave a comment.

Jeff Teague 
Rating:
5.0

Very friendly and good service. Highly, recommendation renting from Dano's

charlie mcafee 
Rating:
5.0

Great service. Very professional staff.

Chuck Ledford 
Rating:
5.0

Customer did not leave a comment.

Jason Black 
Rating:
5.0

Nothing

Duane Keese 
Rating:
2.0

The trucks were parked so closely together that Another truck wad blocking mine and the only way I could have gotten it out of the parking spot was to take the other trucks mirror off. It took 45 minutes to get my truck after having to call someone to come move the truck that was behind mine. I asked for extra time because of the delay, and was told my rental is actually for 24 hours and not to worry about getting it back late. Apparently that is not the case because I have now been charged for two rental time slots. Instead of $100 charge my contract is showing 160. Unless this is corrected I will never rent from U-Haul again. It was not a good experience. I was mad that I couldn’t get the truck out of the parking spot and had people waiting at the house to help my daughter move, and was even more mad when you charged me extra for something I was told by your representative. I will be challenging the charges on my credit card.

Debbie Mooney 
Rating:
5.0

Customer did not leave a comment.

jonhhy huff 
Rating:
5.0

Great Job Guys!

Jason Maxwell 
Rating:
3.0

Truck was dirty inside and out - last customer left debris in rear of truck

William Finley 
Rating:
5.0

Fast and reliable.

IVAN JARAMILLO 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Burris 
Rating:
4.0

Customer did not leave a comment.

Patrick Johns 
Rating:
5.0

Great customer service!

jannie reece 
Rating:
5.0

Customer did not leave a comment.

jeff stewart 
Rating:
5.0

Customer did not leave a comment.

Jeff Davis 
Rating:
5.0

Highly recommend. Have used them several times. Never a problem.

patricia nawa 
Rating:
5.0

Customer did not leave a comment.

tuan nguyen 
Rating:
4.0

Customer did not leave a comment.

shannon porterfield 
Rating:
5.0

Customer did not leave a comment.

CANDY DRAWDY 
Rating:
4.0

Have someone available to meet customer. Had to wait about 30 minutes.

Jay Whitaker 
Rating:
1.0

The gas gauge was read differently when I picked up the truck and when I returned it. I put gas back to the level it was when I picked up the truck and the dealer told me they had to put another$17.00 worth of fuel which is wrong. I have always relied on U Haul for my truck rentals but will be much more cautious about using them in the future. I drove a 15' truck 85 miles and it cost me $113.00 for the truck and the gas I put in it. The truck has to get more than 5 miles to the gallon when hauling a twin bed. Renters beware!

Rolla Prickett 
Rating:
5.0

I reserved the truck but had to have another person pick it up. I called to let them know and they worked with me in letting that person pick it up since I verified in advance the person's name. I had a smooth move because of it. Thank you

Sheryl Ward 
Rating:
5.0

Customer did not leave a comment.

tuan nguyen 
Rating:
5.0

Customer did not leave a comment.

Nicole Dumas 
Rating:
5.0

Everything was great! They had the size truck we needed ready on time and were very professional and personable. i would definitely recommend them to friends and family that were moving.

Laura Wilson 
Rating:
3.0

Ramp was unsteady; truck was way out of alignment; truck only had a quarter of a tank of gas, it should be full; took forever to check in; mileage quoted was 20 cecnts less than what we were charged.

Johnny Forsyth 
Rating:
5.0

Finally an awesome experience! Made my move so easy!

Denise Riggs 
Rating:
5.0

Customer did not leave a comment.

KATHERINE REIGNER 
Rating:
5.0

Customer did not leave a comment.

danos towing 
Rating:
5.0

Customer did not leave a comment.

Metl fab Fab Inc 
Rating:
5.0

Customer did not leave a comment.

Shadie Wigginton 
Rating:
5.0

Customer did not leave a comment.

Kyle Peyton 
Rating:
5.0

Customer did not leave a comment.

Paula Payne 
Rating:
5.0

Customer did not leave a comment.

timothy mashburn 
Rating:
5.0

Customer did not leave a comment.

Shayne Pressley 
Rating:
5.0

Customer did not leave a comment.

Jeff Stewart 
Rating:
5.0

Very courteous and helpful.

Gregory Strenkowski 
Rating:
5.0

Such an easy experience to return the truck. JD was very helpful to a new family moving to Jefferson!

Judy Ivey 
Rating:
5.0

Customer did not leave a comment.

JEFF BLAIR 
Rating:
4.0

Customer did not leave a comment.

Perry Stringer 
Rating:
5.0

Customer did not leave a comment.

James Ness 
Rating:
5.0

Great experience. Arrived and the truck was ready and the paperwork went quick. In and out much faster than expected. Returned the equipment and check out was great! Dreaded having to rent a truck to move and the person working made it almost enjoyable. Nothing even close to negative to say and was very very impressed! Thank you!

Kenneth Weis 
Rating:
5.0

Customer did not leave a comment.

Perry Stringer 
Rating:
5.0

Customer did not leave a comment.

WILLIAM ROBERTS 
Rating:
5.0

Customer did not leave a comment.

William Swatt 
Rating:
5.0

Customer did not leave a comment.

Torria Sledge 
Rating:
3.0

Truck smelled like cigarette smoke and there were ashes in the handle of the driver's door. Hangers were left in the back of the truck. Otherwise alright.

Christine Barfield 
Rating:
2.0

My first U-Haul vehicle broke down after driving a mile. I had to return it and get a new one. I love valuable time that cost me money and I may never use U-Haul again.

James Reed 
Rating:
5.0

Customer did not leave a comment.

keith carroll 
Rating:
5.0

The staff is always friendly, ready to help and make moving a lot easier. Thanks JD for all your help.

KATRINA HAMILTON 
Rating:
5.0

Very professional and great experience

Barbaro Spindola 
Rating:
4.0

Smoke smell in building was overwhelming.

katherine otwell 
Rating:
5.0

HIGHLY RECOMMEND this location! We had the BEST experience and it made moving so much easier. JD was flexible, fair, professional, and just really great!

KRISTY PARK 
Rating:
4.0

Customer did not leave a comment.

ALLEN Boatright 
Rating:
5.0

Customer did not leave a comment.

lula bordier 
Rating:
5.0

The staff was very helpful.

William Swatt 
Rating:
5.0

Great service

Andrew Rogers 
No reviews have been submitted for this location.

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