Customer Reviews for Da Vals Automotive
(U-Haul Neighborhood Dealer)

1,133 reviews

1223 S Broad St   Lansdale, PA 19446

(215) 393-7072

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(215) 393-7072

1223 S Broad St
Lansdale, PA 19446

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everyone was super helpful. It was a very positve experience.

Margaret Morris 
Rating:
5.0

Customer did not leave a comment.

Michael Wolfrom 
Rating:
5.0

Always great service and staff at Da Vals! Thanks!

ANTHONY CARACAUSA 
Rating:
5.0

Katrina was very nice, and very professional. The van was gassed up and ready to go.

Paul Miller 
Rating:
5.0

Customer did not leave a comment.

John Rider 
Rating:
5.0

Customer did not leave a comment.

DARRAL addison 
Rating:
5.0

Customer did not leave a comment.

Brian Blackburn 
Rating:
5.0

Friendly, courteous and quick service both in checking out and returning the van.

David Derr 
Rating:
4.0

Customer did not leave a comment.

Newell Mcelwee 
Rating:
5.0

Del Val people are excellent. Helpful and friendly. Thank you!

Jeffrey Broadhurst 
Rating:
5.0

Customer did not leave a comment.

Seanae Cook 
Rating:
5.0

Nothing the staff were very accommodating and made the rental process very easy.

CAROLINE CONNELLY 
Rating:
5.0

Da Val's was perfect.

Chris Spencer 
Rating:
3.0

I arrived to turn in the truck at 3pm and the office was closed. Apparently the person went home because there was nothing happening.

STEPHEN CASEY 
Rating:
5.0

They gave me the wrong trailer number same size. They fixed it on the other end no issues

MICHAEL CHASE 
Rating:
5.0

It is a pleasure to rent a truck from Da Vals. Their team is friendly, helpful and efficient. The complimentary popcorn is a nice treat too. Keep up the good work!

Matt Mazza 
Rating:
5.0

Customer did not leave a comment.

Ali Chibikh 
Rating:
5.0

Customer did not leave a comment.

lafonsa perry 
Rating:
4.0

Customer did not leave a comment.

Rebecca Kelsey 
Rating:
5.0

Great place to rent a u haul.

Brian Johnston 
Rating:
5.0

Customer did not leave a comment.

Marlise Jones 
Rating:
5.0

Customer did not leave a comment.

Rebecca Brackley 
Rating:
5.0

The staff and every part of the process was excellent! It could not have gone smoother!

Stephen Hopko 
Rating:
5.0

The staff and every part of the process was excellent! It could not have gone smoother!

Stephen Hopko 
Rating:
5.0

Customer did not leave a comment.

ken finger 
Rating:
5.0

Excellent service offered by the rep!

Latoya Malcolm 
Rating:
5.0

Excellent service; Katrina was very helpful. (Broad street Store, off Sumneytown Pike).

WAYNE LUKER 
Rating:
5.0

Customer did not leave a comment.

Michael Pot 
Rating:
5.0

Outstanding customer service

Ricardo Dejesus 
Rating:
5.0

Katrina is the epitome of customer service! She truly cares about making her customer's experience stress free and smooth.... We had A LOT of moving parts and Katrina took care of EVERYTHING!!! We so greatly appreciated her through our entire situation. Thank you Katrina! From the bottom of our hearts!

Elaine Lawrie 
Rating:
5.0

Customer did not leave a comment.

Rob McLane 
Rating:
5.0

Friendly, knowledgeable, and top notch.

George Roth 
Rating:
5.0

Great staff that assisted with the rental requirements

Kent Koederitz 
Rating:
5.0

Customer did not leave a comment.

Anna Marie Helinsky 
Rating:
4.0

Drop off closed on Sunday

Nadine Jackson 
Rating:
5.0

Customer did not leave a comment.

Shana odlen 
Rating:
5.0

Customer did not leave a comment.

Edward Chung 
Rating:
5.0

Radio did not work and unusual for a new van and had no USB port but not that important.

Gilles Perez 
Rating:
5.0

Customer did not leave a comment.

Denise Giraldi 
Rating:
5.0

Customer did not leave a comment.

Paul Cullen 
Rating:
5.0

Great service and very friendly staff! The team went above and beyond to ensure I had everything I needed!

Anatole Le 
Rating:
5.0

Friendly with quick service. Drop off was a breeze. I hate backing and the dropped the trailer without me having to back it in. Great service.

William Brunia 
Rating:
5.0

Customer did not leave a comment.

Gabrielle Gethart 
Rating:
5.0

Nothing. People at Da Vals Automotive UHaul were outstanding.

Sara Rim 
Rating:
5.0

Customer did not leave a comment.

Thomas OBrien 
Rating:
5.0

I will always use these guys from now on! Great experience.

William Turner 
Rating:
5.0

Customer did not leave a comment.

James Hannigan 
Rating:
5.0

Customer did not leave a comment.

Marcia Howard 
Rating:
5.0

Customer did not leave a comment.

John Butterworth 
Rating:
5.0

Customer did not leave a comment.

Matthew Brunges 
Rating:
4.0

Customer did not leave a comment.

Brad Adams 
Rating:
5.0

Customer did not leave a comment.

HAI QING 
Rating:
5.0

N/A

Wayne Moore 
Rating:
5.0

Customer did not leave a comment.

Thomas Finocchio 
Rating:
5.0

Unfortunately, when I called U-Haul and told them what I needed, the representative from U-Haul told me the trailer I was renting would be able to tow the truck that I have, this is not the case, the trailer was at least 2 feet short, I had to immediately bring the truck and trailer back after putting 20 gallons of gas in it, I did explain that to the woman where I pick the vehicle up, I did not blame them because they did not make the reservations, the reservations were made at another U-Haul location, I would appreciate if I could get a refund my money, I’m asking you to please look into this matter and consider giving me a refund.

Frank Noone 
Rating:
4.0

Customer did not leave a comment.

WILLIAM LEINHOS 
Rating:
5.0

Customer did not leave a comment.

Chao Wang 
Rating:
5.0

Very nice people working over there in and out very fast. Consider time consumer for business.

SHERIF KOTB 
Rating:
5.0

Customer did not leave a comment.

Shaun Kelly 
Rating:
5.0

Great support great customer service

MICHAEL THOMAS 
Rating:
5.0

Customer did not leave a comment.

DAVID DUDGEON 
Rating:
5.0

Customer did not leave a comment.

Andrew Kobak 
Rating:
5.0

Customer did not leave a comment.

TOM STEEL 
Rating:
5.0

This was the smoothest vehicle rental I have ever had, From the online reservation, to pick up and drop-off, all went super smooth. The staff was super helpful and friendly.

John Corman 
Rating:
5.0

Customer did not leave a comment.

Donald o'toole 
Rating:
5.0

Customer did not leave a comment.

Todd Bacon 
Rating:
5.0

No improvements needed all went well

Ken Chonofsky 
Rating:
5.0

De Vals is my go to for Uhaul rental needs. Customer service at De Vals is great with fast and easy check-in and return. Thank you.

Charles Vesey 
Rating:
5.0

Easy check-in and friendly service.

Stuart Land 
Rating:
5.0

The staff at Da Vals was great! So professional, friendly and thorough. I needed a van spontaneously in a stressful situation and they immediately removed my anxieties by being so easy to work with. And it was an excellent value as well. Cannot say enough good things about the team at Da Vals and would absolutely rent there again!

Gary Sender 
Rating:
5.0

Customer did not leave a comment.

David Saulino 
Rating:
3.0

I had 30 boxes banded together which I purchased in January. The owner would not return my money because of the time frame kept. They looked the same as they did when I purchased them. I would appreciate U-Haul sending me a check for the amount paid in January. They were all large boxes. Being frustrated I told the owner to keep them which he did. It appears you policy is not being followed with vendors so I would like U-Haul to send me a check.

Howard Townson 
Rating:
5.0

Nothing. Renting was extremely easy! Everything was explained the associates were knowledgeable and personable! Checking out took less than 3 mins!

Charles Frenz 
Rating:
5.0

Customer did not leave a comment.

Joseph Hudachek 
Rating:
5.0

Customer did not leave a comment.

John Crosby 
Rating:
4.0

Location was good overall. U-Haul system was down. They did their best to get me checked in and into equipment ASAP, although the system glitch resulted in getting going 20-30 min late. Handled check-in via mobile app and phones. Cargo van was good-very good. New Chevy Van. Well equipped. After-hours return was a bit of a hassle; had to take multiple pictures of the van at the location. Understandable, but a bit of a hassle. Overall experience: good. get the system fixed and streamline the return process.

Michael Stinson 
Rating:
5.0

The service is excellent!

Darnella Robinson 
Rating:
5.0

Customer did not leave a comment.

Soheil Noorani 
Rating:
5.0

This was a great experience

Robert Ridgway 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Knapp 
Rating:
5.0

Customer did not leave a comment.

Tanya Scott 
Rating:
5.0

Everything was clean and ready. Congrats to all involved. Thanks

david bancroft 
Rating:
5.0

Customer did not leave a comment.

harry santangelo 
Rating:
5.0

The trailer brakes didn’t work. I got the 6x12 trailer specifically for the built on brakes and I could smell my truck brakes when I parked it after towing the trailer.

Arthur Forwood 
Rating:
5.0

Customer did not leave a comment.

ORLANDO HUERTAS 
Rating:
5.0

Customer did not leave a comment.

Shawn Negron 
Rating:
5.0

Excellent service from Katrina.

David Parker 
Rating:
3.0

Customer did not leave a comment.

Tara Claffey 
Rating:
5.0

Customer did not leave a comment.

William Baker 
Rating:
5.0

Great experience with the rental! Until it was time to fill it with gas the gas container was giving us issues at the gas station but we did fill it back to where it started. Then at drop off there were a lot of things we needed to do on the app since the rental place was closed. Wish we could have just dropped the keys and went

Hannah Carroll 
Rating:
5.0

Customer did not leave a comment.

Marcos Contreras 
Rating:
5.0

The experience was superior in every possible way.

Donald Benson 
Rating:
5.0

Customer did not leave a comment.

Christine Williams 
Rating:
4.0

Customer did not leave a comment.

Craig Tate 
Rating:
5.0

I only get my Uhaul from Davals! Twice a year or more! Great friendly service. Jim and company are awesome!

ANTHONY CARACAUSA 
Rating:
5.0

Customer did not leave a comment.

Curtis Austin 
Rating:
5.0

This is my second time that I have selected this U-Haul location. I needed a vehicle trailer to move a 1923 Ford hot rod. A young lady by the name of Katrina assisted my son and I in the paperwork and review of proper hook up and U-Haul safety procedures. Katrina was very thorough and made sure everything was attached properly. Her company enthusiasm and customer care level was truly a 5 star 🌟 experience. I recommend this location for all your moving needs!

MARK EHLMANN 
Rating:
2.0

Better hours, communication about hours, friendly staff

Joanne Singletary 
Rating:
5.0

Courteous and prompt, check in, and check out by very nice people, and the vehicle was excellent, too.

James Mckeever 
Rating:
5.0

Fantastic service.

Alexander Kozdra 
No reviews have been submitted for this location.

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