Customer Reviews for Currys Auto
(U-Haul Neighborhood Dealer)

285 reviews

6278 Logan Ave   Belvidere, IL 61008

(815) 566-4116

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(815) 566-4116

6278 Logan Ave
Belvidere, IL 61008

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Owner is colorful but professional. He can be sometimes direct. He does a great job Five stars

mark T. 
Rating:
5.0

Customer did not leave a comment.

marilyn S. 
Rating:
2.0

Very expensive for a few hours.

Angel B. 
Rating:
5.0

Great service

Roberta C. 
Rating:
5.0

No improvements needed.

Peggy M. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

Customer did not leave a comment.

marilyn S. 
Rating:
1.0

Get a better manager who is not a mean unprofessional old man

Jerry I. 
Rating:
3.0

he in put the wrong return Gas so it was fine until this !!!

Laura P. 
Rating:
5.0

Curry's Auto is excellent. Highly recommend for your services.

Catherine B. 
Rating:
5.0

Customer did not leave a comment.

mike V. 
Rating:
5.0

Thanks

Joseph D. 
Rating:
5.0

Customer did not leave a comment.

Michael Z. 
Rating:
5.0

Customer service is always great and friendly. I will always use this location

Jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

marlin C. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Mr. Curry took care of everything. Would use his location again.

Gerald S. 
Rating:
5.0

Customer did not leave a comment.

Abelardo J. 
Rating:
1.0

the right tail light was not working, the tail gate was sprung. The owner of the shop Mike, was rude and very disrespectful. I have no intention of returning to his shop.

TERRY S. 
Rating:
5.0

Customer did not leave a comment.

bernie K. 
Rating:
5.0

Customer did not leave a comment.

Arthur C. 
Rating:
5.0

The trailer we ended up getting was not what we reserved. We reserved a motorcycle trailer. We ended up getting a 5x9 trailer. Much bigger and heavier. If there's a next time, I'm hoping we get the trailer we wanted. We waisted much more fuel than expected. Or at least a phone call to give us a choice to consider a plan B.

Mark C. 
Rating:
5.0

Curry's is always great to deal with

DAVID K. 
Rating:
5.0

I was scheduled to get the trailer at 420 Fairview St, Belvidere, IL 61008. I thank God I was aggressive and kept trying to call the other location. I reserved a trailer for an appointment. The other location never returned my call. Come to find out they were closed for the week. So, I had to scramble to find another location. When I brought up the $50.00 Guarantee to the national customer service rep, I was transferred to a local customer rep, that guy was so confused I just hung up on him and went back to the national customer service rep. She stated that they will put a note into the system. Don't know if I will ever see the guarantee but based on the way this was handle I would not count on it.

KEN H. 
Rating:
2.0

Have keys in the lock box so we can get our trucks on time without having to call customer service

Andrew P. 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL L. 
Rating:
2.0

Owner was not on the premises during regular business hours. The doors were locked and there was no key or contract in the 24 hour pickup locker. They also have very short regular business hours and poor customer service

DENNIS R. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
4.0

Customer did not leave a comment.

Alejandro P. 
Rating:
5.0

The truck was just older, smelly and dirty inside. It was a huge save though after Snyder's did NOT have our set up ready for the 24/7 pick up, and put us an hour behind schedule. I think they should have been held accountable and given us a portion of our rental back.

RENEE H. 
Rating:
1.0

Check in was king and difficult took almost an hour the back of truck was extremely dirty took an additional 40 minutes to clean and martreee still had filth Stains brand new mattress turned black in parts also smelled like animal urine very strongly. Called uhaul to complain and was told all they can do is call and leave file a complaint rep on phone was very rude and dry

Kaz C. 
Rating:
5.0

Customer did not leave a comment.

Christian A. 
Rating:
3.0

Customer did not leave a comment.

Carlos C. 
Rating:
5.0

Everything was perfect.

Stephen D. 
Rating:
1.0

The guy was completely rude.. He took care of the 2 people in front of me and then takes off for 20 minutes and makes me wait for him.. Very Unprofessional.. He made it seem like I was an issue for being there.. He was bragging how he is sick of the Uhal Company and is done doing work with them this year.

Matthew A. 
Rating:
5.0

Customer did not leave a comment.

LISA K. 
Rating:
5.0

Customer did not leave a comment.

michael L. 
Rating:
5.0

Customer did not leave a comment.

Catherine B. 
Rating:
5.0

Just keep doing what you are doing.

Ronald P. 
Rating:
5.0

Customer did not leave a comment.

Matthew Y. 
Rating:
5.0

Although the truck and location were good, this is not the location from where I reserved the truck. Was a little dismayed to find I had to pick up the truck from an entirely different location.

ronald R. 
Rating:
4.0

Customer did not leave a comment.

Stephanie S. 
Rating:
1.0

We were happy with the truck and it met our needs very well. When we returned the truck Mike Curry said he did not have time to check us out. He told us he would do it later and send us the receipt via e-mail. When we received the receipt, we noticed the return mileage was not correct. We did not check the return mileage ourselves but had our Google Maps mileage. Google Maps indicated mileage of 28.8. according to the route we took. The receipt shows 58 miles. We called Mr. Curry and his response was, "It is what it is". I told him I thought the truck's mileage calibration may be off. He said, It's a new truck. I told him our Google Maps mileage and he told me, Google Maps are usually wrong, Maybe but not 20 miles off. He told me he would check the return mileage and call me back. That was yesterday afternoon and I haven't heard from him today. Also, our return time on the receipt was an hour later than actual. Obviously, we will not use his service again.

James L. 
Rating:
5.0

Customer did not leave a comment.

Michelle R. 
Rating:
1.0

This was the hardest check in. I have rented other uhauls in the past, and it has never been that difficult to pick up.

Beth P. 
Rating:
2.0

Customer did not leave a comment.

Martin S. 
Rating:
5.0

Customer did not leave a comment.

Melissa J. 
Rating:
5.0

Customer did not leave a comment.

Melissa J. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Don D. 
Rating:
5.0

None.

Micheno L. 
Rating:
5.0

Customer did not leave a comment.

Craig W. 
Rating:
5.0

Friendly service

John G. 
Rating:
5.0

Excellent service and customer support.

Chris W. 
Rating:
5.0

Nothing from this location, They are awesome and will rent from them in the future.

James S. 
Rating:
5.0

Fast & easy

Brent M. 
Rating:
5.0

Clean inside van

Ronald P. 
Rating:
1.0

The man was miserable and unhelpful. I regularly haul a horse trailer. I checked out my electrical connection, before we left home. He couldn't get the lights to work on trailer. He told us the ball on the truck was not grounding??? He told us to leave with it and maybe they would come on. We took it to the nearest auto parts store ( which he did not suggest). They helped us with a different plug.

Gail L. 
Rating:
3.0

It is extremely hard to get to the trailers. Then the lights kept going on and off after renting

Shawn R. 
Rating:
4.0

Customer did not leave a comment.

Joshua M. 
Rating:
4.0

Customer did not leave a comment.

MEGHAN L. 
Rating:
5.0

Truck was ready, and the people at Curry's auto were helpful in assisting.

Rodney D. 
Rating:
1.0

Guy is a total dick.

Jalee P. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
3.0

We rented this unit at 2:30pm and didn't even have it for a full 2 days and the guy where we rented it is calling us telling us we needed to bring it back cause he had someone else that needed to rent it. And at 11am on the 2nd day 2hrs after he called he ran our credit card for another day and day 2 was not even up yet so we kept using it for another day. He was very pissed at us. So we had it back at 8:45 in the morning on the 3rd day. 7hrs before we needed to return it due to when we checked it out. And still got charged for the entire day of use. Kinda messed up that we have to pay the entire day when he re-rented it out to someone else and double rented it when we already had the unit. We feel like we got taken advantage of.

Frank V. 
Rating:
4.0

Customer did not leave a comment.

Brian F. 
Rating:
5.0

Walked in and drove away 10 minutes later. The cargo van was the perfect size to move a 85 inch tv and a fireplace entertainment console from the store to home. Returned the van within 2 hours from picking it up. Worked better than hauling them in my pickup truck.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

pamela W. 
Rating:
3.0

Customer did not leave a comment.

Anthony L. 
Rating:
5.0

Customer did not leave a comment.

Helen Elaine P. 
Rating:
5.0

The truck was easy to use and very convenient. The only thing I would say is that the dolly that was stored in the box truck was always getting in the way of the movers who already had their own dollies.

Ken A. 
Rating:
4.0

Customer did not leave a comment.

PATRICIA H. 
Rating:
3.0

Customer did not leave a comment.

mark A. 
Rating:
5.0

Very nice facility and friendly staff.

Mark C. 
Rating:
4.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

Nancy R. 
Rating:
4.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Very easy and convenient!

Diane M. 
Rating:
5.0

The owner was just wonderful. He helped me with the equipment and was very flexible to accommodate my schedule. Great experience.

lynn M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Teresa C. 
Rating:
1.0

The place is a hole in the wall junkyard. The owner is a complete Ahole and the office smelled like booze and cigarettes. I will never rent from them again. Ever. He charged me 2 days for a 1 day rental because he was closed when I returned it which was 24 hours later. He argued with me on Sunday which was his day off and the contact number happened to be his cell. He told me he would call me Monday and hung up on me. He didn't so I called him back. And he said he was busy and hung up on me again. Then called me back and was a complete jerk and gave me the refund of the 2nd day and lectured me.

Alan W. 
Rating:
5.0

The online check in was horrible. Took over 30 mins even with calling the 800 number.

Jennifer W. 
Rating:
5.0

Met all my expectations. Thanks for your help.

Kristine V. 
Rating:
5.0

Customer did not leave a comment.

Debbie J. 
Rating:
5.0

my drop off was great the lady at where i drop it off was nice as can be thank u

teresa R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Good experience

ROBERT H. 
Rating:
1.0

Very poor customer service, the gentleman that owns the place was very rude and was swearing at me over the phone.

David G. 
Rating:
4.0

Customer did not leave a comment.

Nancy M. 
Rating:
4.0

Customer did not leave a comment.

walter B. 
Rating:
1.0

It is not this location it is UHaul as a whole. Originally scheduled to pick up a truck right near our house only to find out the day before I would need to go to another location 15 minutes away. Fine I can deal with that. Go to the other location and show up on time the day of pickup and they do not have a truck on site to rent. I have a reservation, what's the point if you don't have the truck there. So I am sent them another 15 minutes back the other way to the closest location to get a truck. This is two straight bad experiences with uhaul and will not be going back. Get your crap together!!!

Garrett C. 
Rating:
5.0

Customer did not leave a comment.

DAVID K. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN G. 
Rating:
4.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

David E. 
Rating:
5.0

Great service, and very helpful! Highly recommend!

CRAIG A. 
Rating:
5.0

Well Curry's was an hour north of the pickup location I chose online, Tool time in DeKalb. I was staying in DeKalb hence my decision. Upon returning to DeKalb I drove south an hour to load my stuff and then returned to DeKalb. 4hrs driving. Not happy.

Gregory G. 
Rating:
5.0

Truck was exceptionally clean and prepared for our move out of state. Communication in advance of pick up with excellent. Would definitely use again.

Catherine B. 
No reviews have been submitted for this location.

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