We had a positive experience at this location. The employees were positive and helpful. We interacted with three other UHaul locations this past weekend and this was our best customer experience. I’d like to give a shout out to Carl, the regional manager who helped us solve issues and got us on our way as quickly as possible. Thank you for your assistance.
REBECCA J
Customer Reviews for My Storage Idaho Falls
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Give Nanney a raise! He deserves it!
David GVery helpful and friendly staff! Very fast in and out.
Shane CThe online check in and checkout is way to complicated for someone not familiar with your system, many errors became frustrating and had to start over multiple times including multiple keynotes required to be sent to phone...I know now why u wanted us to start with fully charged phone
Darren B