Customer Reviews for Country Gardens
(U-Haul Neighborhood Dealer)

786 reviews

590 Burlington Rd   Roxboro, NC 27573

(336) 599-5620

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(336) 599-5620

590 Burlington Rd
Roxboro, NC 27573

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Darnard W. 
Rating:
5.0

Figure out GPS milage.....I went directly to my destination and was told I went over my mileage and you took part of my deposit. Not happy...I called about it no luck

Laura L. 
Rating:
5.0

Customer did not leave a comment.

Savonzie S. 
Rating:
5.0

Customer did not leave a comment.

BARRY J. 
Rating:
5.0

Customer did not leave a comment.

EDWARD C. 
Rating:
5.0

Todd the salesman was more than helpful. Answered any question I had. Made sure I was ready to be on my way.

Dustin H. 
Rating:
5.0

no problems what so ever. thx

leland C. 
Rating:
1.0

The U-Haul leaked and ruined half my furniture. Someone is supposed to be contacting me. I've called support and I need to know what to do.

Robert S. 
Rating:
3.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA S. 
Rating:
5.0

Customer did not leave a comment.

Ibrahim B. 
Rating:
1.0

The van had a strong pungent odor, we had to clean it before we used it. The person in the office was short and unaccommodating. it was dark throughout the store, he didn't attempt to turn on the lights. When I returned the vehicle the store was open and dark however there was no one in sight. Then I noticed I was charged for extra mileage after I told the guy I would be driving approximately 40+ miles both ways (80+ miles total), He entered the 40 miles which caused me to have to pay for mileage overage. A one-day rental for a $19.99 van and insurance should have been no more than $60-70 dollars was $100+. WAYYYY out of what I budgeted. I called the store and asked about it, the guy rudely said, "We wrote what you said."

Shannon B. 
Rating:
3.0

Customer did not leave a comment.

BUFFY P. 
Rating:
2.0

Customer did not leave a comment.

Evon G. 
Rating:
5.0

Clean the area where people sit after each use.

Brenda C. 
Rating:
5.0

Lower your price per mile. Costed me over $580 for having the truck for 28 hours.

James G. 
Rating:
5.0

Customer did not leave a comment.

Lakiser M. 
Rating:
4.0

no functional seat belt

Terry T. 
Rating:
5.0

Customer did not leave a comment.

Landon F. 
Rating:
5.0

Customer did not leave a comment.

Conswella B. 
Rating:
5.0

Customer did not leave a comment.

Raymond K. 
Rating:
4.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Customer did not leave a comment.

Alan P. 
Rating:
5.0

Customer did not leave a comment.

Latoya H. 
Rating:
5.0

Didn't have any contact with the personnel as it was a holiday weekend. Just dropped off the equipment and they handled everything. Made the drop off process super simple!

Jason M. 
Rating:
5.0

Customer did not leave a comment.

Lei C. 
Rating:
3.0

Uhaul had me directed to a location that is no longer in the network. Country gardens accepted the return and made space for me to drop it off. Very accommodating

Mike B. 
Rating:
4.0

Customer did not leave a comment.

Mertis H. 
Rating:
5.0

Customer did not leave a comment.

Avery D. 
Rating:
4.0

Customer did not leave a comment.

Alvin C. 
Rating:
5.0

Customer did not leave a comment.

Harrison D. 
Rating:
5.0

Customer did not leave a comment.

Matthew W. 
Rating:
4.0

Pleasant, efficient experience. When I was unable to get the adjustable trailer hitch loose, the friendly young man at the desk came out and loosened it for me. Pleasant interaction. Good customer service.

HollyAnn R. 
Rating:
4.0

Customer did not leave a comment.

Bradley D. 
Rating:
5.0

Customer did not leave a comment.

Charlene M. 
Rating:
1.0

Customer did not leave a comment.

Brandika R. 
Rating:
2.0

Didn't even bother looking at truck when I was there and apparently did it a few days later. Said it was lower on gas than at pickup time which wasn't true.

Aaron K. 
Rating:
3.0

The service personnel could've been more welcoming and engaging.

Hillary S. 
Rating:
3.0

The U-Haul truck needs a lot of maintenance on it. The front end is in really bad shape.

Karen R. 
Rating:
5.0

Customer did not leave a comment.

Jay K. 
Rating:
3.0

Customer did not leave a comment.

Eric M. 
Rating:
5.0

Very helpful staff.

JACK G. 
Rating:
4.0

N/A

Wayne P. 
Rating:
5.0

Equipment was in very good condition, worked well!!

Ken B. 
Rating:
5.0

Customer did not leave a comment.

Mary T. 
Rating:
5.0

Customer did not leave a comment.

Mike B. 
Rating:
5.0

Customer did not leave a comment.

Gene S. 
Rating:
5.0

Customer did not leave a comment.

Stephanie H. 
Rating:
5.0

Customer did not leave a comment.

Steven W. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
3.0

Make sure vehicles are cleaned

JOHN S. 
Rating:
5.0

Keep it funky

George W. 
Rating:
5.0

Customer did not leave a comment.

LARRY C. 
Rating:
5.0

Customer did not leave a comment.

Paul V. 
Rating:
5.0

Nothing but love when I come rent from here always giving the best advice

YASIN R. 
Rating:
5.0

Customer did not leave a comment.

Alvin J. 
Rating:
5.0

Customer did not leave a comment.

Matthew W. 
Rating:
5.0

Customer did not leave a comment.

Holly S. 
Rating:
5.0

This is a 5 star rental and I will certainly rent again from this U-Haul! Thank you.

James D. 
Rating:
3.0

I tried to pick up with the online function. After 4 attempts (and a solid 15 minutes), I still couldn't get the pick up taken care of so I had to go inside. Once I got inside, I found out that I would have had to go in anyway to get the key, so I don't understand the point of the online check in. This is no reflection on the service of the people at the store.

Jennifer W. 
Rating:
5.0

Nothing great location and people

Al C. 
Rating:
5.0

Customer did not leave a comment.

Joye F. 
Rating:
4.0

Customer did not leave a comment.

Brenda L. 
Rating:
5.0

Customer did not leave a comment.

Jelisa L. 
Rating:
5.0

Customer did not leave a comment.

Roy A. 
Rating:
4.0

I was asked to pick up 2 hours earlier than my reservation. I returned the truck prior to 24hrs of my original reservation yet I was charged an extra day

Charles A. 
Rating:
5.0

Customer did not leave a comment.

ALAN G. 
Rating:
3.0

I enjoy renting from this uhaul company but, the company needs to IMPROVE thier vehicles sanitized and the cleaness of the vehicle concerns me. I

Angela C. 
Rating:
1.0

This location has employee that has a bad customer service

Deborah H. 
Rating:
5.0

Todd at Country Gardens was vey helpful and highly recommended.

Timothy C. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
4.0

Customer did not leave a comment.

Joye F. 
Rating:
5.0

My favorite U-Haul place..

LAWRENCE V. 
Rating:
5.0

Customer did not leave a comment.

LARRY C. 
Rating:
5.0

Customer did not leave a comment.

Rosa G. 
Rating:
5.0

Customer did not leave a comment.

Barry Y. 
Rating:
4.0

Customer did not leave a comment.

Rachel P. 
Rating:
5.0

Customer did not leave a comment.

michael P. 
Rating:
4.0

Customer did not leave a comment.

Anicia Y. 
Rating:
5.0

Todd is great to work with and I am very happy with this location!

Larene W. 
Rating:
5.0

Customer did not leave a comment.

Delaney H. 
Rating:
5.0

Customer did not leave a comment.

Earl G. 
Rating:
5.0

Customer did not leave a comment.

Luann T. 
Rating:
5.0

Customer did not leave a comment.

Clarencia W. 
Rating:
5.0

Customer did not leave a comment.

GARY V. 
Rating:
5.0

Customer did not leave a comment.

Darrell P. 
Rating:
5.0

Customer did not leave a comment.

chuck M. 
Rating:
5.0

Nobody was there when I dropped off trailer.

Bryan V. 
Rating:
5.0

Customer did not leave a comment.

GORDON G. 
Rating:
5.0

Make sure that items such as dollies and furniture pads are in truck!

Camellia D. 
Rating:
5.0

Outstanding, friendly service through a great dealer. Five stars and thank you.

James D. 
Rating:
5.0

Friendly staff. Quick and easy transaction!

Denise S. 
Rating:
5.0

Customer did not leave a comment.

Benjamin C. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

daniel R. 
Rating:
5.0

Customer did not leave a comment.

Mike C. 
Rating:
5.0

Customer did not leave a comment.

Detrice W. 
Rating:
5.0

Customer did not leave a comment.

Peggy M. 
Rating:
5.0

Customer did not leave a comment.

Doris T. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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