Entire transaction was extremely efficient and quick
Mark H.
Customer Reviews for Cornerstone Country Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service
Gerald T.Great customer service and easy to rent
Laurie B.Just keep doing what you do. Very happy with everything.
paul M.Very helpful staff. Wonderful store to get munchies, etc.
Daniel M.Cornerstone folks are so helpful and make the process easy.
Pamela C.A pleasure to deal with and always look forward renting another trailer from the Waterboro Maine location. A+ service.
Mark N.I received a statement saying I need to pay a $1.75 more for my bill . Some sort of ticket.
Bill L.Great experience! I was running late from my scheduled time and someone else had reserved the truck for right after mine but they worked it out for me so I could keep the truck until I was finished and didn't charge me anything extra! Moving is stressful enough so that was excellent service on their part.
Erin J.Flawless.
KENNETH F.Great experience however VERY expensive! Cost almost $250.00 to move some oversized items from my brothers house 70 miles away. Crazy!
Linda F.unable to upload pictures during equipment return due to uncooperative online return system.
Ashley H.great location great people !!!
matt A.They had what I needed when I needed it. Solid equipment that got the job done.
clive B.It didn't take any time at all to check in and be on my way with the truck. The man that waited on me was very pleasant and answered all the questions I had. I would definitely rent another vehicle from this location if I ever needed one again.
Barbara B.The connections had so much grease on them that it sprayed all over our truck and discolored the plastic. I would definitely recommend less grease on the towing connections.
Daniel M.Wonderful service!
Mark C.I love this location, ive used them several times and they are always great to deal with.
Mike S.Nothing, this is the best Neigborhood uhaul I have ever used. And why I continue to use him!
Mike S.I had no directions on where to leave truck, instructions were on far side of parking lot (I didn't know the info was on side of truck) and had to walk back to follow all the steps. Store was closed on Saturday by 5 when I got there so just had to follow steps on website. If uhaul could do a better job of explaining afterhours instructions before drop off it would've taken less time after a long day.
shannon L.The CornerStone Country Market 1045 Main Street Waterboro. Maine 04087. Thank you Randy for the awesome experience and the knowledge i needed renting an utility trailer. Great people and good service. Wish i had time to check out your market. thank you, Charles
Charles L.every tning went realy good. and a great place. to get a truck.
Edward L.No improvement needed. Very pleased with the service.
Mark N.The online check in before store open hours is terrible. I was picking my rental truck at 8AM and the store did not open until 9AM. When instructed to obtain the key from the lock box, no code number was provided and was transferred to a screen indicating the truck had been picked up. I had to wait an hour for the business to open before I could retrieve the keys. Will never use or recommend the on line app.
Mark N.good service
Ron B.No possible improvement. The best all around.
Douglas B.The entire process was easy to follow and relatively quick. Really helped make our move easier with a last minute rental.
Sherry P.deal with customer better
Francis D.Excellent friendly service at this location and they have plenty of food/snacks to fuel your move!
Justin A.Perfect transaction - I wouldn't change a thing.
Thomas B.No recommendations.
jackie M.Very pleased
Randall E.My 2nd time renting from here and again no issues or problems. Friendly service and clean trucks. Thanks for making everything great.
Kelly A.nothing at this time
Bob M.Keep up what your doing
Kenneth D.They changed my reservation last minute with no 24hr notice
Tareq A.Truck was old, 144,000 miles. Like driving a tank, loud and rough driving. Extremely short ramp on it, not a Long one causing step incline. Had to take, only one available.
Kevin F.The best customer service I've experienced in a long time. I highly recommend this location.
Susan B.Best uhaul experience.
Carrie L.They were extremely helpful...and hooked up the trailer for me.
Andrius M.The rental location was excellent, the staff was efficient and friendly, would highly recommend.
Donald M.U-Haul it's self is a nightmare .the location should have a separate rating then U-Haul it's self .
Kelli G.Would have preferred the Sacco location since it is much easier to reach but overall very happy
Paul H.The gents that rented to us were exceptional customer service folks!!!!!
Jim S.already left comments on another survey
John R.Very friendly representative of Uhaul. Checked out the truck and trailer. Complimented on how they were very clean when returned, which in turn recognized that we made the effort to bring it back that way.
John R.There was a $10 CDW charge that was never explained to me that should have been waived since my own insurance would cover this. Appears this is a way for uhaul to make more money through unfair business practice.
Edward Z.The staff at Cornerstone is awesome!
Robin B.Nothing needs improvement. Excellent service and vehicle ran great. No complaints and will use them again in the near future.
wendy V.Very professional and clean.
kevin K.Not a thing
Christopher K.Jon was wonderfully helpful and kind when making my reservation, answering all of my questions and helping me make a decision I could feel comfortable with regarding truck size and such. The truck was well maintained and handled perfectly on my long journey. Highly recommend them!
Nancy A.Everyone was friendly, U-Haul was ready to go when i got there. I was also over an hour late picking it up but I called to let them know and they were very nice about it.
Jessica D.None needed everything was awesome. Randy helped us and was so helpful and nice.
Jamie W.It was easy in and out. Check the rating of the location you are going to. This one was highly rated. Others nearby were not.
Charles N.