Customer Reviews for Cornerstone Country Market
(U-Haul Neighborhood Dealer)

404 reviews

1045 Main St   Waterboro, ME 04087

(207) 247-4747

Office Hours

  • Mon-Wed: 9 am–5 pm
  • Thur-Fri: 9 am–6 pm
  • Sat: 9 am–4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(207) 247-4747

1045 Main St
Waterboro, ME 04087

Services at this Location:

Office Hours

  • Mon-Wed: 9 am–5 pm
  • Thur-Fri: 9 am–6 pm
  • Sat: 9 am–4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Entire transaction was extremely efficient and quick

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Zenna M. 
Rating:
4.0

Customer did not leave a comment.

Karen B. 
Rating:
5.0

Great customer service

Gerald T. 
Rating:
5.0

Customer did not leave a comment.

alex J. 
Rating:
5.0

Great customer service and easy to rent

Laurie B. 
Rating:
5.0

Just keep doing what you do. Very happy with everything.

paul M. 
Rating:
5.0

Customer did not leave a comment.

ernest P. 
Rating:
5.0

Customer did not leave a comment.

Linda M. 
Rating:
5.0

Very helpful staff. Wonderful store to get munchies, etc.

Daniel M. 
Rating:
5.0

Cornerstone folks are so helpful and make the process easy.

Pamela C. 
Rating:
5.0

A pleasure to deal with and always look forward renting another trailer from the Waterboro Maine location. A+ service.

Mark N. 
Rating:
3.0

I received a statement saying I need to pay a $1.75 more for my bill . Some sort of ticket.

Bill L. 
Rating:
5.0

Great experience! I was running late from my scheduled time and someone else had reserved the truck for right after mine but they worked it out for me so I could keep the truck until I was finished and didn't charge me anything extra! Moving is stressful enough so that was excellent service on their part.

Erin J. 
Rating:
5.0

Flawless.

KENNETH F. 
Rating:
5.0

Great experience however VERY expensive! Cost almost $250.00 to move some oversized items from my brothers house 70 miles away. Crazy!

Linda F. 
Rating:
3.0

unable to upload pictures during equipment return due to uncooperative online return system.

Ashley H. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
3.0

Customer did not leave a comment.

Craig N. 
Rating:
5.0

Customer did not leave a comment.

scott P. 
Rating:
5.0

Customer did not leave a comment.

Lisa L. 
Rating:
5.0

great location great people !!!

matt A. 
Rating:
4.0

They had what I needed when I needed it. Solid equipment that got the job done.

clive B. 
Rating:
5.0

It didn't take any time at all to check in and be on my way with the truck. The man that waited on me was very pleasant and answered all the questions I had. I would definitely rent another vehicle from this location if I ever needed one again.

Barbara B. 
Rating:
5.0

The connections had so much grease on them that it sprayed all over our truck and discolored the plastic. I would definitely recommend less grease on the towing connections.

Daniel M. 
Rating:
5.0

Wonderful service!

Mark C. 
Rating:
5.0

Customer did not leave a comment.

paul M. 
Rating:
5.0

Customer did not leave a comment.

JANEK A. 
Rating:
3.0

Customer did not leave a comment.

Shani C. 
Rating:
5.0

I love this location, ive used them several times and they are always great to deal with.

Mike S. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Philip A. 
Rating:
5.0

Customer did not leave a comment.

Chris J. 
Rating:
5.0

Customer did not leave a comment.

Frank K. 
Rating:
5.0

Nothing, this is the best Neigborhood uhaul I have ever used. And why I continue to use him!

Mike S. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
3.0

I had no directions on where to leave truck, instructions were on far side of parking lot (I didn't know the info was on side of truck) and had to walk back to follow all the steps. Store was closed on Saturday by 5 when I got there so just had to follow steps on website. If uhaul could do a better job of explaining afterhours instructions before drop off it would've taken less time after a long day.

shannon L. 
Rating:
5.0

The CornerStone Country Market 1045 Main Street Waterboro. Maine 04087. Thank you Randy for the awesome experience and the knowledge i needed renting an utility trailer. Great people and good service. Wish i had time to check out your market. thank you, Charles

Charles L. 
Rating:
5.0

Customer did not leave a comment.

Mark N. 
Rating:
5.0

Customer did not leave a comment.

Darren H. 
Rating:
5.0

every tning went realy good. and a great place. to get a truck.

Edward L. 
Rating:
5.0

No improvement needed. Very pleased with the service.

Mark N. 
Rating:
5.0

Customer did not leave a comment.

Nancy F. 
Rating:
5.0

Customer did not leave a comment.

Peter F. 
Rating:
5.0

The online check in before store open hours is terrible. I was picking my rental truck at 8AM and the store did not open until 9AM. When instructed to obtain the key from the lock box, no code number was provided and was transferred to a screen indicating the truck had been picked up. I had to wait an hour for the business to open before I could retrieve the keys. Will never use or recommend the on line app.

Mark N. 
Rating:
5.0

good service

Ron B. 
Rating:
5.0

Customer did not leave a comment.

Julie F. 
Rating:
5.0

No possible improvement. The best all around.

Douglas B. 
Rating:
5.0

Customer did not leave a comment.

Mary A. 
Rating:
5.0

The entire process was easy to follow and relatively quick. Really helped make our move easier with a last minute rental.

Sherry P. 
Rating:
5.0

Customer did not leave a comment.

victoria P. 
Rating:
5.0

Customer did not leave a comment.

Mike D. 
Rating:
5.0

Customer did not leave a comment.

Douglas B. 
Rating:
3.0

Customer did not leave a comment.

Kristy G. 
Rating:
2.0

deal with customer better

Francis D. 
Rating:
5.0

Excellent friendly service at this location and they have plenty of food/snacks to fuel your move!

Justin A. 
Rating:
5.0

Customer did not leave a comment.

Mike S. 
Rating:
5.0

Perfect transaction - I wouldn't change a thing.

Thomas B. 
Rating:
3.0

No recommendations.

jackie M. 
Rating:
3.0

Very pleased

Randall E. 
Rating:
5.0

Customer did not leave a comment.

IVAN M. 
Rating:
5.0

Customer did not leave a comment.

Theresa C. 
Rating:
5.0

My 2nd time renting from here and again no issues or problems. Friendly service and clean trucks. Thanks for making everything great.

Kelly A. 
Rating:
4.0

nothing at this time

Bob M. 
Rating:
5.0

Keep up what your doing

Kenneth D. 
Rating:
5.0

Customer did not leave a comment.

kathleen H. 
Rating:
4.0

Customer did not leave a comment.

Bruce M. 
Rating:
1.0

They changed my reservation last minute with no 24hr notice

Tareq A. 
Rating:
5.0

Customer did not leave a comment.

marcel B. 
Rating:
5.0

Customer did not leave a comment.

JON C. 
Rating:
5.0

Customer did not leave a comment.

maria C. 
Rating:
5.0

Customer did not leave a comment.

Jeremy A. 
Rating:
5.0

Truck was old, 144,000 miles. Like driving a tank, loud and rough driving. Extremely short ramp on it, not a Long one causing step incline. Had to take, only one available.

Kevin F. 
Rating:
5.0

The best customer service I've experienced in a long time. I highly recommend this location.

Susan B. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Best uhaul experience.

Carrie L. 
Rating:
5.0

They were extremely helpful...and hooked up the trailer for me.

Andrius M. 
Rating:
5.0

The rental location was excellent, the staff was efficient and friendly, would highly recommend.

Donald M. 
Rating:
5.0

Customer did not leave a comment.

Kerry C. 
Rating:
3.0

U-Haul it's self is a nightmare .the location should have a separate rating then U-Haul it's self .

Kelli G. 
Rating:
5.0

Customer did not leave a comment.

Matthew H. 
Rating:
5.0

Would have preferred the Sacco location since it is much easier to reach but overall very happy

Paul H. 
Rating:
5.0

The gents that rented to us were exceptional customer service folks!!!!!

Jim S. 
Rating:
5.0

Customer did not leave a comment.

andre P. 
Rating:
5.0

already left comments on another survey

John R. 
Rating:
5.0

Very friendly representative of Uhaul. Checked out the truck and trailer. Complimented on how they were very clean when returned, which in turn recognized that we made the effort to bring it back that way.

John R. 
Rating:
5.0

There was a $10 CDW charge that was never explained to me that should have been waived since my own insurance would cover this. Appears this is a way for uhaul to make more money through unfair business practice.

Edward Z. 
Rating:
5.0

The staff at Cornerstone is awesome!

Robin B. 
Rating:
5.0

Nothing needs improvement. Excellent service and vehicle ran great. No complaints and will use them again in the near future.

wendy V. 
Rating:
5.0

Very professional and clean.

kevin K. 
Rating:
5.0

Customer did not leave a comment.

SCOTT M. 
Rating:
4.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Not a thing

Christopher K. 
Rating:
5.0

Customer did not leave a comment.

Donald G. 
Rating:
5.0

Jon was wonderfully helpful and kind when making my reservation, answering all of my questions and helping me make a decision I could feel comfortable with regarding truck size and such. The truck was well maintained and handled perfectly on my long journey. Highly recommend them!

Nancy A. 
Rating:
4.0

Customer did not leave a comment.

Sterling B. 
Rating:
5.0

Everyone was friendly, U-Haul was ready to go when i got there. I was also over an hour late picking it up but I called to let them know and they were very nice about it.

Jessica D. 
Rating:
5.0

None needed everything was awesome. Randy helped us and was so helpful and nice.

Jamie W. 
Rating:
5.0

It was easy in and out. Check the rating of the location you are going to. This one was highly rated. Others nearby were not.

Charles N. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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