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Audrey M.
Customer Reviews for Colemans Sales & Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mr. Coleman was very kind and friendly. Equipment was in excellent condition. Great place to pickup truck.
Daniel P.First and foremost, truck location change 3 times and the original pick up was 5 mins. Away. Aliot of hidden costs, was not happy with the whole setup! Charged me extra mileage when you change location and wouldnt consider reinbursing any milage. I was jerked around to several different people to find out why I was chged so much for a 19.99 a day truck. It took two days to get to the right person, everyone just passed me off to another person! Not exceptible!! I ordered the truck online which was another mistake. You will mever get anymore of my money! Thanks for nothing!!
Michael L.Speed up the rental process at the desk
Rachel L.There was a closer location, but they stated they moved the only trailer they had because "they were getting their lot paved". This was the day after I had spoken to them to rent their trailer. If was royal Ford,rt 17c owego . There are not many places to rent uhauls near me . We are rural.
Sandra L.Make sure there is light at the point of dropoff It was very dark an uninviting
Christchelle S.Great guys easy to work with
Ann R.Excellent service. No improvements necessary
Todd G.Very good service, would recommend to anyone
terry Q.Location was an ag implement dealership. A dedicated area for U-haul rentals would help instead of having U-haul equipment parked in different places throughout the implements and tractors.
Brad K.The return procedure by smart phone wasn't as easy as advertised,
Vincent T.less computer work
sam B.Professional and friendly.
Roland S.Nothing great to deal with !!!
rickey W.Colemans was great but I had a reservation before that at a different location for a week prior just to find out the day before that they don't have what I need anymore. Really?? After a week of planning everything around this auto transport it's just gone. Overall bad experience again and would not recommend uhaul!
mike T.Dealer did not have any pads that I ordered on hand. He also didn't hook up safety chains properly per U-Haul of Glenside. He should have crossed safety chains and they weren't properly looped through hitch. One positive note was that Mr. Coleman did call me in advance to tell me he didn't have 5x8 trailer but got me a 6X12 instead.
Kevin D.Just an equipment service garage, not a Uhaul facility
barry S.My reservation was for pick-up in Binghamton, NY on 5-21-2016. On 5-20-2016, I received a call that the trailer was not available in Binghamton, and that I needed to drive an additional 30 miles to pick up the trailer in Barton NY. This was a major inconvenience.
Anthony P.