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Lance M.
Customer Reviews for The Mini Storage Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
With the area growing so quickly there should be another staff member on. I felt for the gentleman who was behind the counter. Between the phone ringing, customers walking in looking to get a rental, and people wanting to drop off the trailer (like myself) the poor guy was swamped within minutes.
Kimberly K.Thanks
James P.I had to make a change on my order. And they helped me very quickly.
Mark M.Truck was super clean and appreciated having a full tank above the full line. Would recommend to everyone.
Megan E.Routine maintenance like brakes should be addressed. And they need more than a 1/4 tank of gas.
jENNIFER J.The 20' truck was clean, in good mechanical condition and had a full tank of fuel. My ~90 mile journey went very well and only consumed ~8.5 gallons of fuel. The truck was filled front to back with some very heavy items that were very easy to load using the included ramp
JEFFREY C.EJ was terriffic making it easy for me to rent a pickup, then upon my return i put the key bob into the box and realized the lights were still on and vehicle and i was locked out and EJ saved the day...thank you!
Charles G.Great experience
Brian P.Over charged me no gas in the car broke down cause of it... I honestly want my money back I will never use uhaul again
Ashley T.every aspect of what i expected was exceeded.
James V.Mini storage saved the day by having a truck available for a walk in.
Anthony S.The uhaul lady at the counter was Fantastic!
Darlene T.Our pickup time was at 7am and we didn't leave with the truck until 8:18am. we also filled things out before hand to shorten that. if it took that long to do that pick-up you should make that know online to arrive prior. then we still had to return the truck at 7am the next day although we didn't leave till 8am? the truck also had cigarette ashes and smelt like cigarettes.
Conner C.We rent equipment from this location most every year for the past twelve years, Always an excellent experience.
THOMAS D.Get the word out how simple and affordable it is to rent
George O.I thought was higher in price. I put gas back in the vehicle. I didn't think I had driven the vehicle even 50 miles. But friendly people and it was clean
JANICE A.Can't remember the gentleman‘s name but he was new, but you couldn't tell he was great we are in and out trailer worked great. Pricing was perfect. Definitely use again.
chris L.Great experience
Vickie O.The turn in experience was truly the easiest process I can think of, and the personnel were extremely helpful, courteous and cheerful.
Anthony B.The cab of the truck was a little dirty (Dry mud), but the customer service from Ben made it worth it. He went above and beyond to provide the equipment we needed urgently and was very helpful and always available for any questions or concerns I had.
Alina R.Very helpful employee.
Stanley C.The young lady done very well in my opinion
James S.Everyone at this location has always been incredibly friendly, professional, knowledgeable, helpful. I will definitely use this location again. Thanks for taking care of my needs. A+++++
Jeffrey M.Great job on all fronts! I was very impressed with Heather's customer service and professionalism. The cargo van was easy to drive, load and unload. Thank you very much!
Ellen Y.Professional, knowledgable and a pleasure to do business with.
Jack G.Swift, easy and seamless. Truck was in great shape and It was a very professional experience to do business with these nice folks, and I appreciate it.
Jim C.Picked up the vehicle and when I got it, it was sticky and not clean, the front desk seemed agitated having to help me (meanwhile it was before 5) so it's not like they were closed.. I took the van and within a few minutes the tire pressure light came on, filled the tire then both rear tires were low and losing air, I returned it early because it was a terrible experience renting
Anita A.Everyone that works there is great
ronald R.Heather and Ben were absolute amazing! They really went out of their way to ensure all our needs were met. I will highly recommend this location to all my friends.
angela L.The truck smelled so bad of cigarette smoke, it was disgusting!!!
Frank E.Nothing. Heather is excellent agent and very helpful.
JAMES M.I rented this truck for a week.Almost $600.+ gas about $750. I was told that if I returned the truck 8/25/23. before Saturday 8/26/2023. I would be credited a day of rental. I returned the truck at 8/25/2023. 5:46pm. You did not keep your word. WTF!! I was charged $598.66. No loyalty, will not use Uhaul next time if I'm not credited.
Jamison B.Everyone was wonderful and will definitely use them again. My definite go to if anyone is asking
Jeannie F.Heather was great to work with. Excellent service and very happy with the rental. Thanks again!
Jeffrey C.Great experience! Employee was wonderful to deal with!
Stephanie W.Ben was wonderful. We had a tire blow out along the highway which cut the brake line and the personnel who came out clamped it off so we could make it to our destination but did not recommend we return it to PA. When we walked in and spoke to Ben, he was so helpful and figured out exactly what we needed to do. He went out of his way to ensure we had a great experience. Would definitely recommend this location.
angela L.Everything was explained in detail. Smooth from pickup to drop-off
nick K.This location is the BEST !!!! We have used them in the past and everything goes as planned. Thanks to Ben and Heather âï¸âï¸âï¸âï¸âï¸
Matthew H.Quick, no hassle drop off - YAY!!!
Terri V.HI, I was amazed at the efficient, smart and kind service I received from all of the people that I dealt with at this U-haul facility. I plan to have more business with them. Thank you, Donna Drejza
donna D.Nothing. You have great staff, plenty of trucks to choose from, and an easy location to find. Great
Edward B.