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Eric Corrigan
Customer Reviews for Clarkston Budget Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Sign on road. Hard to find. Must Google map it.
Ken GorrisThe truck is very old and the front end needs a major alignment plus what ever else it needs to make it steer better. The personal at the locations are very good and do everything possible to help you but they are not mechanics.
George KinnaAlways very friendly and helpful! No improvements needed!
Linda HarmsVery friendly service and easy pick-up and drop-off.
David GreenwayVery nice facility.
Julie Parsons | Overall ExperienceQuick, courteous and helpful as always. There are several U-Haul rentals near me, but I always travel to Clarkston because of their great customer service.
Jeff VanconantGreat customer service. Friendly and efficient on pick up and off.
William WoghHave an employee accompany customer to equipment. And help customer in anyway needed.
arthur hanlonGreat customer service, no improvement needed. Karen and rest of staff were amazing! Thanks so much again!
Julio OliveraCould not have asked for a better experience. Karen was amazing and so was the rest of the staff. Thank you so much.
Julio OliveraGreat service, fast, friendly, and just an overall easy experience.
Adam WaldingI have rented a truck from this joint a few times. WONDERFUL! I love how easy they make the process. After hours pick up and drop off sooooo easy with great instructions that walk you through the whole process. 10, 10 PLUS!!! Thank you
MARLENE TONI MANSOURThe service I received was quick friendly and professional will definitely recommend this location to anyone needing trailer rentals will definitely be back in a couple of months to rent a car hauler again.
Jeffrey VanconantBrandon was great. The floor in the back of the truck was clean, even though it was snowing.
JAMES CANTRELLSuper easy process and very affordable. The agents were very friendly and helpful.
Lawrence SedanoBrandon was the person who helped me he was very kind very understanding and helped me out a lot
Stephen FigueroaStaff was friendly and helpful
Robert LewellingFriendly staff, prompt attention! Thank you!!
Mike Hannon | Overall ExperienceGreat experience! Truck was in excellent condition.
JOHN DOLANCHReally appreciate the team at Clarkston Budget Storage. Thank you for putting customers first and offering the best service you’re able to. Lifelong customer!
Timothy BoyerFront desk service was above and beyond. Looking forward to renting more trailers from this location in the future.
Adam McArthurPersonal was friendly and helpful. It took only 10 minutes to get our truck.
Paul PerzykExcellent
BRIAN KEITH SRAMEKVery nice and helpful staff that greats you with a smile 😃
Ken LoudyI visited the drop-off location prior to my trip and the staff was very helpful and knowledgeable. I dropped the truck off on a late Sunday afternoon when the office was closed and having the ability to return the key in the drop box was very convenient. Staff had previously given me instructions as to where to park the truck giving me the ability to quickly return the truck at my convenience. After driving cross-country over a period of 4 days this kind of convenience was greatly needed. THANK YOU!
BARBARA PALLOTTAThe management at Clarkston Storage go above and beyond to make your rental experience very pleasant.
Virginia GregoryKaren the property manager is awesome, and has always been helpful. I recently bought a house so that is the only reason i no longer need the unit. I would recommend to anyone!
Joseph Szymanski | Overall ExperienceGetting shafted on the location (ie., You changed the pickup location at the last minute. I very much appreciated the extra hour of pick up time! Will definatly be sharing with all.), was a big suck! I'll pass that on...
william holdeenEverything went very well and would recommend going there. I will do it next time I rent a trailer
Romiley BartholomewStaff was great to work with. The Uhaul open bed trailers are the best out there
Brian CurtissHighly recommend this storage facility.
Justin Baetz | Overall ExperienceEveryone was amazing
Anxhela PrenciI used my phone to rent the truck and was not told that I could not return the truck near my destination and found that out on the phone later on and told I would be charged an extra $100 for returning it near my destination. I was unable to find someone to give me a ride home from 40 miles away where I rented the truck for several days and only after 2 or 3 days was i informed that I was being charged another $20 a day when I had thought it was just mileage I was being charged.
Veronica HayesAll great
Michael LambregtseThe staff was easy to work with, friendly and helpful, great experience
stephen McLarenThe trailer was absolutely filthy. It looked like it had been drove down a dirt road for 1000 miles mud everywhere.
JAMES ROBERT BAYSGreat customer service!
David TozerEverything was INCREDIBLY smooth from the rental phone call, to the pick-up and drop off. THANK YOU CLARKSTON BUDGET STORAGE.
Jennifer DunskyThe staff was very helpful
Charles HoffmanIt was a little stinky like cigarettes, so maybe like an air freshener… it was perfect otherwise
Damon ScharrerThis location is a good one. Using UHauls online check-in, check-out, not so much. Slow, laggy, minimal UI indicators of activity processing. Very frustrating. Oh, and it looks like my credit card was charged twice.
JOHN CHRISTOPHER LACYVery customer friendly and easy process. Best location seen to date.
Rodney WilliamsGreat place, readily available for all equipment and the staff is super helpful
adrian villaKaren was great
Ronald WarneStaff were all great! Made the process easy
Jerry Greib | Overall ExperienceJonathan was superb
Armand Hasanajstaff very helpful and curtios
michael gonzalesNothing. Exceeds my expectations
Ted SAWICKILoved the service and the cargo van!
Graceann ButlerKaren was very professional, friendly, and helpful.
Deanna OlsenKeep up the good work!
Kurt HorselyPickup and return done very easy and convenient. Both ladies and the guy at the counter (as of this writing I couldn't find their business cards) were very nice, polite and informative. Thank you! :)
May Redno complaints at all you always get great service above and beyond my expectations thanks I will be a forever customer
michael gonzalesThe customer service I received was exceptional, including hooking up and disconnecting the trailer.
David Bruszewskistaff is friendly and helpful
michael gonzalesThe self pick up is next to impossible . Thank goodness the employee was at work very early and helped us! Without her I have doubts about having been successful.
John LoveExcellent staff member was very welcoming with check in, hooking up the trailer, and instructions for late night return. The trailer was clean and towed perfectly. Highly recommend this location which is just off I-75.
william CableThank you for a trouble free rental experience!
Roger HibberdThis is one of few 5-star business ratings I have ever seen. But-there is little to expect more from. It met or exceeded all of our expectations in terms of what we felt this service should provide. It wasn't cheap, but fair. Communication was great so we knew what was going on at all times and they reached over backwards to make sure we were taken care of.
Brad William Wisniewski | Overall ExperienceAwesome staff, great facility
EDWARD GILBERT CHADWICK | Overall ExperienceMy experience with Clarkston Budget Storage was great. The facility was clean, secure and always accessible. I would not hesitate to recommend or even use them again should the need arise.
Deborah Percival | Overall ExperienceThe staff were fantastic!
MONICA BRUCE | Overall ExperienceGreat facility to store home goods and furniture
Mark Beauregard | Overall ExperienceUnbelievably convenient! Very reasonable pricing. The staff was very personable and welcoming! Best customer service I’ve experienced in Years!
Ronald Pasque | ReservationKaren and the entire staff, consistently were kind, worked around my needs every time and my experience was second to none
Scott Cameron | Overall ExperienceThanks a lot! The location un Clarkston is one of the best! Clean! Friendly staff, clean and secure location. 🙏🏻🙏🏻🙏🏻
Brenda Evaristo-Diaz | Overall ExperienceToo dark at night!!
Safa Zaraga | Overall ExperienceNo problems. Never had any issues with access regardless of the time of day or night. I would use this facility again.
Kevin Pooley | Overall ExperienceExtremely friendly and professional. Would totally recommend budget storage to anyone.
ROBERT WAGNER | Overall ExperienceI've now rented from Clarkston Budget storage several times and several units and they are world class. Great people to work with, convenient location and setup. I highly recommend using them and wouldn't hesitate to work with them for all my storage needs.
lucas brill | Overall ExperienceThe moving carts need to be updated. Some areas are too dark and need lighting, especially the entrance. Overall, a great facility and the staff was super friendly and helpful.
Cynthia Hilley | Overall ExperienceExcellent facility and friendly staff.
Richard Clark | Overall ExperienceStaff was friendly and very helpful. The facility is well kept, secure and in a good location.
Melissa McIntyre | Overall ExperienceStaff is excellent, honestly best customer service I’ve received in a very long time!
Jennifer Demoff | Overall ExperienceWould definitely use CBS again. Convenient and everything you need in a storage facility,
Michael Robert Cameron | Overall ExperienceVery helpful and well informed professional staff. If I need storage units in the future, I would definitely use Clarkston Budget Storage again.
Jacqueline Redick | Overall ExperienceGood place helpful people
Louis Tokie | Overall ExperienceYou should not be charged for a full month if you move out of the storage facility in the middle of the month. The unit is quite costly we would have had $32.40 due us if you pro rated, as you should.
Robert Koppen | Overall ExperienceI was very pleased with the personnel that I dealt with & the facility itself.
Everett Gard | Overall ExperienceBasically had an easy customer. One point threatened to charge late fee because the check I had written had wrong. Date. Wanted to charge fee Had my email didn't bother to notify me Just sent me a bill saying I didn't pay. Really. I was turned off from that moment on. U had a customer paid on time and wasn't a hassle and u pulled that. That was the end Recommendation get a less new manager
TARRIE FRANKE | Overall ExperienceVery professionally run outfit
Dale Vandagriff | Overall ExperienceWe have a very great experience renting a storage unit from Clarkston Budget Storage. They were very easy to work with and accommodating. If we ever needed to rent a storage unit again, we would definitely go back!
Lyndsey Hof | Overall ExperienceLove ur team there..storage fit my temp needs thank u so much for having me
Tamara Tracy | Overall ExperienceMany outside light bulbs burnt out. Entire rows of outside storage were not lit at night.
Karen Thornton | Overall ExperienceStorage was good clean and secure - access at all times worked well and seemed safe.
Dave Thomas | Overall ExperienceExperience with Clarkston budget storage went as expected. Rates were reasonable, and moving in and out was hassle free. Staff was friendly and helpful when needed.
DANIEL DAVIS | Overall ExperienceGreat place. Rented for about a year. Inside, heated / cooled storage.
JAY R TAYLOR | Overall Experience