Customer Reviews for Clarkston Budget Storage
(U-Haul Neighborhood Dealer)

1,464 reviews

6366 Sashabaw Rd   Clarkston, MI 48346

(248) 605-3592

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9:30 am–3:30 pm
  • Sun: 9:30 am–1:30 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(248) 605-3592

6366 Sashabaw Rd
Clarkston, MI 48346

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9:30 am–3:30 pm
  • Sun: 9:30 am–1:30 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Eric Corrigan 
Rating:
4.0

Sign on road. Hard to find. Must Google map it.

Ken Gorris 
Rating:
5.0

The truck is very old and the front end needs a major alignment plus what ever else it needs to make it steer better. The personal at the locations are very good and do everything possible to help you but they are not mechanics.

George Kinna 
Rating:
5.0

Customer did not leave a comment.

Dacian Crisan 
Rating:
5.0

Customer did not leave a comment.

Jon Yearwood 
Rating:
5.0

Customer did not leave a comment.

Leif Britting 
Rating:
5.0

Always very friendly and helpful! No improvements needed!

Linda Harms 
Rating:
5.0

Customer did not leave a comment.

Thomas Vanhollebeke 
Rating:
5.0

Customer did not leave a comment.

Keith Holt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laurie Keoleian 
Rating:
5.0

Very friendly service and easy pick-up and drop-off.

David Greenway 
Rating:
5.0

Very nice facility.

Julie Parsons  |  Overall Experience 
Rating:
5.0

Quick, courteous and helpful as always. There are several U-Haul rentals near me, but I always travel to Clarkston because of their great customer service.

Jeff Vanconant 
Rating:
5.0

Great customer service. Friendly and efficient on pick up and off.

William Wogh 
Rating:
5.0

Have an employee accompany customer to equipment. And help customer in anyway needed.

arthur hanlon 
Rating:
5.0

Great customer service, no improvement needed. Karen and rest of staff were amazing! Thanks so much again!

Julio Olivera 
Rating:
5.0

Could not have asked for a better experience. Karen was amazing and so was the rest of the staff. Thank you so much.

Julio Olivera 
Rating:
5.0

Customer did not leave a comment.

Lawrence Socia 
Rating:
5.0

Customer did not leave a comment.

Glenn Bartholomew 
Rating:
5.0

Great service, fast, friendly, and just an overall easy experience.

Adam Walding 
Rating:
5.0

Customer did not leave a comment.

Kenneth Boback jr 
Rating:
5.0

I have rented a truck from this joint a few times. WONDERFUL! I love how easy they make the process. After hours pick up and drop off sooooo easy with great instructions that walk you through the whole process. 10, 10 PLUS!!! Thank you

MARLENE TONI MANSOUR 
Rating:
5.0

The service I received was quick friendly and professional will definitely recommend this location to anyone needing trailer rentals will definitely be back in a couple of months to rent a car hauler again.

Jeffrey Vanconant 
Rating:
5.0

Brandon was great. The floor in the back of the truck was clean, even though it was snowing.

JAMES CANTRELL 
Rating:
5.0

Customer did not leave a comment.

Kenneth Boback jr 
Rating:
5.0

Super easy process and very affordable. The agents were very friendly and helpful.

Lawrence Sedano 
Rating:
5.0

Brandon was the person who helped me he was very kind very understanding and helped me out a lot

Stephen Figueroa 
Rating:
5.0

Customer did not leave a comment.

Robert Makowski 
Rating:
5.0

Staff was friendly and helpful

Robert Lewelling 
Rating:
5.0

Friendly staff, prompt attention! Thank you!!

Mike Hannon  |  Overall Experience 
Rating:
5.0

Great experience! Truck was in excellent condition.

JOHN DOLANCH 
Rating:
5.0

Customer did not leave a comment.

Kyle Smith 
Rating:
5.0

Customer did not leave a comment.

Cathy Mason 
Rating:
1.0

Customer did not leave a comment.

PATRICK MICHAEL SIMMONS  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Nathaniel Krywoo 
Rating:
5.0

Really appreciate the team at Clarkston Budget Storage. Thank you for putting customers first and offering the best service you’re able to. Lifelong customer!

Timothy Boyer 
Rating:
5.0

Front desk service was above and beyond. Looking forward to renting more trailers from this location in the future.

Adam McArthur 
Rating:
5.0

Customer did not leave a comment.

LISA HOLOBAUGH 
Rating:
3.0

Customer did not leave a comment.

Darryl Schoeneweg 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER LOND 
Rating:
5.0

Customer did not leave a comment.

Franz Salas-Reyes 
Rating:
5.0

Customer did not leave a comment.

KENNETH CLAYTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONALD CHILDERS 
Rating:
4.0

Customer did not leave a comment.

Rod Rush 
Rating:
4.0

Personal was friendly and helpful. It took only 10 minutes to get our truck.

Paul Perzyk 
Rating:
5.0

Excellent

BRIAN KEITH SRAMEK 
Rating:
5.0

Customer did not leave a comment.

VICTOR KENNETH FOSTER 
Rating:
5.0

Very nice and helpful staff that greats you with a smile 😃

Ken Loudy 
Rating:
5.0

Customer did not leave a comment.

Lynda Podzikowski 
Rating:
3.0

Customer did not leave a comment.

Timothy Powell 
Rating:
5.0

I visited the drop-off location prior to my trip and the staff was very helpful and knowledgeable. I dropped the truck off on a late Sunday afternoon when the office was closed and having the ability to return the key in the drop box was very convenient. Staff had previously given me instructions as to where to park the truck giving me the ability to quickly return the truck at my convenience. After driving cross-country over a period of 4 days this kind of convenience was greatly needed. THANK YOU!

BARBARA PALLOTTA 
Rating:
5.0

The management at Clarkston Storage go above and beyond to make your rental experience very pleasant.

Virginia Gregory 
Rating:
5.0

Karen the property manager is awesome, and has always been helpful. I recently bought a house so that is the only reason i no longer need the unit. I would recommend to anyone!

Joseph Szymanski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Garrick 
Rating:
5.0

Customer did not leave a comment.

Anna Leppert-Largent 
Rating:
5.0

Customer did not leave a comment.

DAVID BECKETT  |  Overall Experience 
Rating:
1.0

Getting shafted on the location (ie., You changed the pickup location at the last minute. I very much appreciated the extra hour of pick up time! Will definatly be sharing with all.), was a big suck! I'll pass that on...

william holdeen 
Rating:
5.0

Everything went very well and would recommend going there. I will do it next time I rent a trailer

Romiley Bartholomew 
Rating:
5.0

Staff was great to work with. The Uhaul open bed trailers are the best out there

Brian Curtiss 
Rating:
5.0

Customer did not leave a comment.

Patrick Connolly 
Rating:
5.0

Customer did not leave a comment.

Terry lidster 
Rating:
5.0

Customer did not leave a comment.

Donna Martin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamara Del Valle 
Rating:
5.0

Highly recommend this storage facility.

Justin Baetz  |  Overall Experience 
Rating:
5.0

Everyone was amazing

Anxhela Prenci 
Rating:
3.0

I used my phone to rent the truck and was not told that I could not return the truck near my destination and found that out on the phone later on and told I would be charged an extra $100 for returning it near my destination. I was unable to find someone to give me a ride home from 40 miles away where I rented the truck for several days and only after 2 or 3 days was i informed that I was being charged another $20 a day when I had thought it was just mileage I was being charged.

Veronica Hayes 
Rating:
5.0

Customer did not leave a comment.

Greg Johnson 
Rating:
5.0

Customer did not leave a comment.

Cynthia Flowers 
Rating:
5.0

All great

Michael Lambregtse 
Rating:
5.0

The staff was easy to work with, friendly and helpful, great experience

stephen McLaren 
Rating:
5.0

Customer did not leave a comment.

Mark Sherwin 
Rating:
5.0

Customer did not leave a comment.

Advance Turf Solutions Joseph Singles  |  Overall Experience 
Rating:
4.0

The trailer was absolutely filthy. It looked like it had been drove down a dirt road for 1000 miles mud everywhere.

JAMES ROBERT BAYS 
Rating:
5.0

Great customer service!

David Tozer 
Rating:
5.0

Customer did not leave a comment.

Charles Stevenson 
Rating:
5.0

Everything was INCREDIBLY smooth from the rental phone call, to the pick-up and drop off. THANK YOU CLARKSTON BUDGET STORAGE.

Jennifer Dunsky 
Rating:
5.0

Customer did not leave a comment.

Mark Malatesta 
Rating:
5.0

The staff was very helpful

Charles Hoffman 
Rating:
5.0

It was a little stinky like cigarettes, so maybe like an air freshener… it was perfect otherwise

Damon Scharrer 
Rating:
5.0

This location is a good one. Using UHauls online check-in, check-out, not so much. Slow, laggy, minimal UI indicators of activity processing. Very frustrating. Oh, and it looks like my credit card was charged twice.

JOHN CHRISTOPHER LACY 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY GRANT HENLEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

patrick wright  |  Overall Experience 
Rating:
5.0

Very customer friendly and easy process. Best location seen to date.

Rodney Williams 
Rating:
5.0

Great place, readily available for all equipment and the staff is super helpful

adrian villa 
Rating:
5.0

Customer did not leave a comment.

Joseph Prokes 
Rating:
4.0

Karen was great

Ronald Warne 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS SMITH 
Rating:
5.0

Staff were all great! Made the process easy

Jerry Greib  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerry Greib 
Rating:
5.0

Jonathan was superb

Armand Hasanaj 
Rating:
5.0

Customer did not leave a comment.

linda cosgrove 
Rating:
5.0

Customer did not leave a comment.

Bill Vanlandeghem 
Rating:
5.0

Customer did not leave a comment.

Armand Hasanaj 
Rating:
5.0

Customer did not leave a comment.

John Walters  |  Overall Experience 
Rating:
5.0

staff very helpful and curtios

michael gonzales 
Rating:
5.0

Nothing. Exceeds my expectations

Ted SAWICKI 
Rating:
5.0

Customer did not leave a comment.

Michael Graham 
Rating:
5.0

Customer did not leave a comment.

GERALD FOSTER  |  Overall Experience 
Rating:
5.0

Loved the service and the cargo van!

Graceann Butler 
Rating:
5.0

Karen was very professional, friendly, and helpful.

Deanna Olsen 
Rating:
5.0

Customer did not leave a comment.

Ira Carpenter 
Rating:
5.0

Customer did not leave a comment.

Carl Hagen 
Rating:
5.0

Keep up the good work!

Kurt Horsely 
Rating:
4.0

Customer did not leave a comment.

LUCAS WRIGHT 
Rating:
5.0

Customer did not leave a comment.

Jesse Solocinski 
Rating:
5.0

Customer did not leave a comment.

Dave Stover 
Rating:
5.0

Pickup and return done very easy and convenient. Both ladies and the guy at the counter (as of this writing I couldn't find their business cards) were very nice, polite and informative. Thank you! :)

May Red 
Rating:
5.0

no complaints at all you always get great service above and beyond my expectations thanks I will be a forever customer

michael gonzales 
Rating:
5.0

The customer service I received was exceptional, including hooking up and disconnecting the trailer.

David Bruszewski 
Rating:
5.0

staff is friendly and helpful

michael gonzales 
Rating:
5.0

The self pick up is next to impossible . Thank goodness the employee was at work very early and helped us! Without her I have doubts about having been successful.

John Love 
Rating:
5.0

Excellent staff member was very welcoming with check in, hooking up the trailer, and instructions for late night return. The trailer was clean and towed perfectly. Highly recommend this location which is just off I-75.

william Cable 
Rating:
5.0

Customer did not leave a comment.

Jennifer Davis 
Rating:
5.0

Customer did not leave a comment.

GARY LANGE  |  Overall Experience 
Rating:
5.0

Thank you for a trouble free rental experience!

Roger Hibberd 
Rating:
5.0

Customer did not leave a comment.

Dwight Dennis 
Rating:
5.0

This is one of few 5-star business ratings I have ever seen. But-there is little to expect more from. It met or exceeded all of our expectations in terms of what we felt this service should provide. It wasn't cheap, but fair. Communication was great so we knew what was going on at all times and they reached over backwards to make sure we were taken care of.

Brad William Wisniewski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Todd Haneckow  |  Overall Experience 
Rating:
5.0

Awesome staff, great facility

EDWARD GILBERT CHADWICK  |  Overall Experience 
Rating:
5.0

My experience with Clarkston Budget Storage was great. The facility was clean, secure and always accessible. I would not hesitate to recommend or even use them again should the need arise.

Deborah Percival  |  Overall Experience 
Rating:
5.0

The staff were fantastic!

MONICA BRUCE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Flynn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kirk Harvey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Steven Bronstein  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Kisser  |  Overall Experience 
Rating:
5.0

Great facility to store home goods and furniture

Mark Beauregard  |  Overall Experience 
Rating:
5.0

Unbelievably convenient! Very reasonable pricing. The staff was very personable and welcoming! Best customer service I’ve experienced in Years!

Ronald Pasque  |  Reservation 
Rating:
4.0

Customer did not leave a comment.

Thomas Gaffney  |  Overall Experience 
Rating:
5.0

Karen and the entire staff, consistently were kind, worked around my needs every time and my experience was second to none

Scott Cameron  |  Overall Experience 
Rating:
5.0

Thanks a lot! The location un Clarkston is one of the best! Clean! Friendly staff, clean and secure location. 🙏🏻🙏🏻🙏🏻

Brenda Evaristo-Diaz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Rivera  |  Overall Experience 
Rating:
5.0

Too dark at night!!

Safa Zaraga  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Advance Turf Solutions Joseph Singles  |  Overall Experience 
Rating:
5.0

No problems. Never had any issues with access regardless of the time of day or night. I would use this facility again.

Kevin Pooley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEITH HAHN  |  Overall Experience 
Rating:
5.0

Extremely friendly and professional. Would totally recommend budget storage to anyone.

ROBERT WAGNER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Norah A. Murphy  |  Overall Experience 
Rating:
5.0

I've now rented from Clarkston Budget storage several times and several units and they are world class. Great people to work with, convenient location and setup. I highly recommend using them and wouldn't hesitate to work with them for all my storage needs.

lucas brill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roberta Swift  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andre Mallett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARCO ANTONIO ZENDEJAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KaClarence Haynes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Sirvio  |  Overall Experience 
Rating:
5.0

The moving carts need to be updated. Some areas are too dark and need lighting, especially the entrance. Overall, a great facility and the staff was super friendly and helpful.

Cynthia Hilley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Advance Turf Solutions Joseph Singles  |  Overall Experience 
Rating:
5.0

Excellent facility and friendly staff.

Richard Clark  |  Overall Experience 
Rating:
5.0

Staff was friendly and very helpful. The facility is well kept, secure and in a good location.

Melissa McIntyre  |  Overall Experience 
Rating:
5.0

Staff is excellent, honestly best customer service I’ve received in a very long time!

Jennifer Demoff  |  Overall Experience 
Rating:
5.0

Would definitely use CBS again. Convenient and everything you need in a storage facility,

Michael Robert Cameron  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kandace Harris  |  Overall Experience 
Rating:
5.0

Very helpful and well informed professional staff. If I need storage units in the future, I would definitely use Clarkston Budget Storage again.

Jacqueline Redick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rita W. Chavez  |  Overall Experience 
Rating:
5.0

Good place helpful people

Louis Tokie  |  Overall Experience 
Rating:
5.0

You should not be charged for a full month if you move out of the storage facility in the middle of the month. The unit is quite costly we would have had $32.40 due us if you pro rated, as you should.

Robert Koppen  |  Overall Experience 
Rating:
5.0

I was very pleased with the personnel that I dealt with & the facility itself.

Everett Gard  |  Overall Experience 
Rating:
5.0

Basically had an easy customer. One point threatened to charge late fee because the check I had written had wrong. Date. Wanted to charge fee Had my email didn't bother to notify me Just sent me a bill saying I didn't pay. Really. I was turned off from that moment on. U had a customer paid on time and wasn't a hassle and u pulled that. That was the end Recommendation get a less new manager

TARRIE FRANKE  |  Overall Experience 
Rating:
5.0

Very professionally run outfit

Dale Vandagriff  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah Cousens  |  Overall Experience 
Rating:
5.0

We have a very great experience renting a storage unit from Clarkston Budget Storage. They were very easy to work with and accommodating. If we ever needed to rent a storage unit again, we would definitely go back!

Lyndsey Hof  |  Overall Experience 
Rating:
5.0

Love ur team there..storage fit my temp needs thank u so much for having me

Tamara Tracy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN MCQUISTON  |  Overall Experience 
Rating:
5.0

Many outside light bulbs burnt out. Entire rows of outside storage were not lit at night.

Karen Thornton  |  Overall Experience 
Rating:
5.0

Storage was good clean and secure - access at all times worked well and seemed safe.

Dave Thomas  |  Overall Experience 
Rating:
5.0

Experience with Clarkston budget storage went as expected. Rates were reasonable, and moving in and out was hassle free. Staff was friendly and helpful when needed.

DANIEL DAVIS  |  Overall Experience 
Rating:
5.0

Great place. Rented for about a year. Inside, heated / cooled storage.

JAY R TAYLOR  |  Overall Experience 
No reviews have been submitted for this location.

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