Customer Reviews for Clarks Derby Service
(U-Haul Neighborhood Dealer)

466 reviews

702 W Broadway   Ardmore, OK 73401
(@ Scott)

(580) 223-4792

Office Hours

  • Mon-Fri: 8 am–5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(580) 223-4792

702 W Broadway
Ardmore, OK 73401
(@ Scott)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

MICHAEL MAHAN 
Rating:
4.0

Customer did not leave a comment.

GARY BARBER 
Rating:
5.0

Customer did not leave a comment.

deana torres 
Rating:
5.0

Customer did not leave a comment.

JOZSEF DETASSANYI 
Rating:
2.0

The truck had 129000 miles on it. It still drove fare but didn’t have any updated things like cruise control and electric windows etc

Ronald Elmore 
Rating:
4.0

Customer did not leave a comment.

Charles McKennell 
Rating:
5.0

Customer did not leave a comment.

LORI CULLEY 
Rating:
5.0

Customer did not leave a comment.

STEWART GORDON 
Rating:
5.0

Customer did not leave a comment.

Scott Pierce 
Rating:
4.0

good people... helpful... easy to work with.

thomas deaton 
Rating:
5.0

Customer did not leave a comment.

Tina Tannahill 
Rating:
5.0

Feel like the rates are a bit out there. I used a tow dolly one way for 3 hours and it cost me 160ish

Zachary Johnson 
Rating:
4.0

Customer did not leave a comment.

Christopher Lynn Ashworth 
Rating:
5.0

Everything was good with the U-Haul

Etta Smith-Castillo 
Rating:
5.0

Customer did not leave a comment.

Sandra Eck 
Rating:
4.0

Customer did not leave a comment.

Cathy Valley 
Rating:
4.0

Customer did not leave a comment.

JEANIE UPSON 
Rating:
4.0

Fix the app! Or rent from a place that is open when you need the truck. We spent about 45 min trying to get through the pick up process because the app would not respond or move slow. Also it would not accept the pic from dl for some reason even after repeated attempts. Made the process very stressful!

Alice Mihecoby 
Rating:
5.0

They were so friendly and helpful. They will be the location we go to from now on.

deana torres 
Rating:
5.0

It was all good

Donald Brownen 
Rating:
5.0

Kind people there who helped me connect to the trailer and it performed well. thanks to them.

Carl Johnston 
Rating:
5.0

Not a thing. It was great.

Lesli barton 
Rating:
5.0

Great customer service, called them because I was running late and they waited for me. Truck was newer and clean

RAFAEL MARTINEZ 
Rating:
1.0

Customer did not leave a comment.

JARED BUNCH 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Buck 
Rating:
5.0

Very easy rental agreement with UHaul

Angel Smith 
Rating:
5.0

Customer did not leave a comment.

WESLEY MATHIS 
Rating:
5.0

Customer did not leave a comment.

WESLEY MATHIS 
Rating:
5.0

Everything was good. I love using Uhaul if I need to move stuff. Thanks for being there.

rosa williams 
Rating:
5.0

More of a website issue. The reservation said pickup was 7am but the business opens at 8. Customer service was excellent on pickup and drop off. I had to keep the truck an extra day and was super easy by just a phone call.

Steven English 
Rating:
5.0

Customer did not leave a comment.

MARK LAMPKIN 
Rating:
5.0

Customer did not leave a comment.

George Coffman 
Rating:
5.0

Nothing. I thought the experience was great.

Candice Camplain 
Rating:
5.0

Small location, out of a working business. Nice and friendly people, very helpful.

SHEILA SEAY 
Rating:
5.0

Customer did not leave a comment.

Jerry Wilson 
Rating:
2.0

Customer did not leave a comment.

Frances Taylor 
Rating:
5.0

Customer did not leave a comment.

CEDRIC BAILEY 
Rating:
5.0

Customer did not leave a comment.

Craig Collier 
Rating:
1.0

It was a horrible experience. The U-Haul did not have a ramp the dollie I rented the tires were flat. He would not refund my money.he was rude & very very dissatisfied with this service.will never use y'all again

Patricia Berry 
Rating:
5.0

Customer did not leave a comment.

Rita Zimmerman 
Rating:
5.0

Customer did not leave a comment.

LINDA BLACK 
Rating:
5.0

Super friendly and professional staff. They were very helpful!

AUNDREA SCHEIBLE 
Rating:
3.0

Customer did not leave a comment.

Randall Watson 
Rating:
5.0

Great experience and extremely helpful!!

GARRY FERREN 
Rating:
4.0

Customer did not leave a comment.

Julia Mcdonald 
Rating:
5.0

Simple. Easy. No fuss. The truck I wanted wasn't available so they rented me the next size up at same price. Couldn't be happier!

Dennis Bart 
Rating:
5.0

Fast service at the time I had requested the extra equipment was there and ready a good experience

Adam Page 
Rating:
3.0

Needs to have a sign stating don't deposited key in box until signed in on the uhaul .com sight because it needs milage and things from inside the truck.

John Dannels 
Rating:
5.0

Customer did not leave a comment.

Madison Park 
Rating:
5.0

Customer did not leave a comment.

Kevin Farve 
Rating:
5.0

Customer did not leave a comment.

Linda Gibson 
Rating:
5.0

Very friendly knowledgeable and quick I recommend using this spot to obtain your rental

Shasta Duggan 
Rating:
2.0

The alignment was Terrible on the truck which made the 30 hour trip dangerous along with an auto transport being hauled. They rented out the uhaul with only 1/4 of gas and did not give me any credit toward the bill as a courtesy. Not satisfied

Alireza Dolatabadi 
Rating:
5.0

All was perfect!

aubry harris 
Rating:
5.0

Very nice

Chelsie Reyes 
Rating:
3.0

The location was closed when I returned my truck. I was unable to answer all the questions concerning this location.

Joyce Duarte 
Rating:
4.0

nothing

LIZANNE SCOTT 
Rating:
3.0

Any moving truck should have a ramp. Maybe if the business was open I could have been informed that the 10' trucks don't have a ramp. 100% useless truck for moving without a ramp. I have informed a lot of people about the stupid decision by uhaul to not put a ramp on the 10' truck. Never will we use a uhaul truck again!

Ron Hammerschmidt 
Rating:
5.0

Very helpful when I called for information and directions. I was even greeted as I parked the truck with professional and friendly staff.

Edward Parker 
Rating:
1.0

Crappy place, and the drop off is across the main road from there lot. They also like to charge you extra for stuff that people would refuse to pay. As in 150 for locking the keys in the cab because they don't have anything labeled for key drop off. Shitty as uhaul place will NEVER use again

Tyler Pachtinger 
Rating:
3.0

It’s dangerous crossing the road to access the trucks for people that want to live.

Stacy Gantt 
Rating:
5.0

Excellent!!

Philip Black 
Rating:
5.0

CUSTOMER SERVICE COMES FIRST WITH THEM. A PLEASURE TO DO BUSINESS WITH.

KEITH GRAY 
Rating:
5.0

trailer was old and run down

Jim Miller 
Rating:
4.0

Thanks again

James Eastman 
Rating:
5.0

Very friendly service.

Reggie Willis 
Rating:
5.0

Employee helpful associates.

Rick McQuistion 
Rating:
3.0

Customer did not leave a comment.

thomas lamble 
Rating:
5.0

Customer did not leave a comment.

HALEY BOYD 
Rating:
5.0

Customer did not leave a comment.

Tim Reed 
Rating:
5.0

Customer did not leave a comment.

CHARLES WOOD 
Rating:
5.0

Very nice people. Helped us real quick.

Lisa Lummus 
Rating:
5.0

Customer did not leave a comment.

Virginia Cooper 
Rating:
5.0

We drove to Pittsburg, the best decision we did renting the trailer.

Juan Recio 
Rating:
5.0

Customer did not leave a comment.

alan ellis 
Rating:
4.0

The person at the front desk was unfriendly and uncourteous. The person who took in the truck was helpful.

annette liceaga 
Rating:
5.0

Customer did not leave a comment.

Deann Chavis 
Rating:
3.0

More friendly budget

Katherine Polster 
Rating:
5.0

Customer did not leave a comment.

BLADE BIGLER 
Rating:
5.0

Customer did not leave a comment.

William Hunt 
Rating:
5.0

Customer did not leave a comment.

Marcus Durvin 
Rating:
5.0

Customer did not leave a comment.

JERRY PEARCE 
Rating:
2.0

Customer did not leave a comment.

Margo Shepard 
Rating:
5.0

Clarks is always easy to deal with!

Scott Wallace 
Rating:
5.0

Customer did not leave a comment.

James Schaaf 
Rating:
5.0

Really great people especially Jessica

Teresa Stone 
Rating:
5.0

Customer did not leave a comment.

Scotta McFarland 
Rating:
5.0

Customer did not leave a comment.

JAMES ROGERS 
Rating:
5.0

Keep that same willingness to help and friendly atmosphere you project so well. Your courtesy and timely manner of making the rental experience painless is truly awesome.

Carl Davis 
Rating:
5.0

Customer did not leave a comment.

Scott Wallace 
Rating:
5.0

Customer did not leave a comment.

ROBIN SCHAAF 
Rating:
5.0

Customer did not leave a comment.

Sara Ford 
Rating:
3.0

Truck out of alignment and front tires are thin on the outside of both tires.

CLAYTON LINTNER 
Rating:
5.0

Customer did not leave a comment.

CARL DAVIS 
Rating:
5.0

Everything in regard to the location was great. Only complaint would be that the trailer did not have a jack and therefore was very difficult for me to lift onto my hitch and likely would have been impossible to remove later if someone had not been close by to help. Not sure what liability there is for Clarks Derby or Uhaul if someone were to be injured hooking up or unhooking but should probably be considered a risk. Otherwise very happy.

LISA RICHARDS 
Rating:
5.0

Customer did not leave a comment.

Jimmy Scott 
Rating:
4.0

Customer did not leave a comment.

Jose Garcia 
Rating:
4.0

Staff was friendly and helpful. Got me out and on my way efficiently.

Scott Ray 
Rating:
5.0

Extremely friendly and helpful. Very easy to do business with.

CARL DAVIS 
Rating:
5.0

Customer did not leave a comment.

DAVID WATSON 
No reviews have been submitted for this location.

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