Customer Reviews for Circle C Storage
(U-Haul Neighborhood Dealer)

1,311 reviews

1967 N Main St   Orange, CA 92865
(Taft and Main, At the end of the culdesac on Main)

(657) 284-5119

Office Hours

  • Mon-Tue: 8 am–1 pm
  • Wed: 8 am–12 pm
  • Thur-Fri: 8 am–1 pm
  • Sat: 8 am–3 pm
  • Sun: 8 am–12 pm
Special Operating Hours
  • 3/18/2024: 8:00 am - 12:00 pm

Services at this Location:

Contact Us

(657) 284-5119

1967 N Main St
Orange, CA 92865
(Taft and Main, At the end of the culdesac on Main)

Services at this Location:

Office Hours

  • Mon-Tue: 8 am–1 pm
  • Wed: 8 am–12 pm
  • Thur-Fri: 8 am–1 pm
  • Sat: 8 am–3 pm
  • Sun: 8 am–12 pm
Special Operating Hours
  • 3/18/2024: 8:00 am - 12:00 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

AAA+++. Friendly, efficient. Preferred location

HEIDI D. 
Rating:
3.0

Customer did not leave a comment.

Jonathan T. 
Rating:
5.0

Customer did not leave a comment.

Frank F. 
Rating:
5.0

Simply the Best.

JOSEPH B. 
Rating:
5.0

Customer did not leave a comment.

Jakob T. 
Rating:
5.0

Customer did not leave a comment.

Paul T. 
Rating:
5.0

This is absolutely the best service the nicest U-Haul employees I've ever had. Not that I've ever had any bad these guys are just super great. Anytime I rent from U-Haul it's going to be from them

JOSEPH B. 
Rating:
5.0

Good transaction. If return time was printed correctly, it would be perfect.

Kenneth K. 
Rating:
5.0

Customer did not leave a comment.

artemio J. 
Rating:
5.0

Customer did not leave a comment.

Curtis K. 
Rating:
5.0

N/A

Angel M. 
Rating:
5.0

I was very happy with the efficiency of the gentleman who checked me in and out. No problems whatsoever.

Steve S. 
Rating:
5.0

Mark was really nice

Nekea S. 
Rating:
4.0

Great customer service

Melissa B. 
Rating:
5.0

Customer did not leave a comment.

Vasile P. 
Rating:
5.0

Customer did not leave a comment.

ROBERT K. 
Rating:
3.0

No call back after message left to verify receipt of trailer. I was unable to check out after hours since the system "could not verify location," per call center. A call from the facility would have been appreciated to acknowledge the return was complete without issue. Because I was unable to check out via app and no call from the drop off facility, I was not able to report an issue with the trailer. The coupler on the trailer is defective....had a difficult time at pick up to attach the trailer to the ball, and at drop off to remove trailer from the ball.

Vincent T. 
Rating:
4.0

Customer did not leave a comment.

Alberto S. 
Rating:
5.0

The truck was like brand new. People were helpful. Got a great deal. Don't like on phone app. Asked for counter service and was switched to phone app automatically. Tried to use it but did not work, so had people help anyway. At check out app could not even find my location just kept on spinning. Guy working took key but didn't check truck so I was not sure about status. I had swept out truck and folded blankets before returning truck. Had to check credit card statement, and was not charged extra so I guess everything was in order. App said to take pictures but never got that far to tell me of what, so I just took pictures of everything. Do not like the phone App.

Peter N. 
Rating:
4.0

Customer did not leave a comment.

Phil P. 
Rating:
5.0

It was a night drop after hours. Waiting to hear back from them that all is well with my drop off.

Jim C. 
Rating:
5.0

Customer did not leave a comment.

MARCO V. 
Rating:
5.0

Customer did not leave a comment.

Peter W. 
Rating:
4.0

Require full tanks and actually put the fucking equipment I paid for in the damn truck.

John L. 
Rating:
5.0

Customer did not leave a comment.

Ricardo N. 
Rating:
5.0

Friendly service

GIM Y. 
Rating:
4.0

I didn't check and neither did the person helping me but the trailer door was open and we only noticed when on the freeway a person drove past and yelled that it was open!

Richard B. 
Rating:
5.0

Customer did not leave a comment.

dung D. 
Rating:
1.0

As I reserved the truck at the placentia location, only to be told ( quite rudely by an employee named Nate) that my reservation had been moved to this location. There were multiple 10' trailers on site at the Placentia location, but I was told by Nate that they were reserved for other people. I was told by the other empty gate they all needed repairs before they could go out. Once I got to the Orange location, I found out that no one was there and I had to download the U-Haul app to pick up my truck. All of this delayed me by over an hour.

Jonathan G. 
Rating:
5.0

Great customer service!

Carlos R. 
Rating:
5.0

Excellent customer service!!!

Roy M. 
Rating:
5.0

Customer did not leave a comment.

Maria G. 
Rating:
5.0

Excellent customer service. I would come back to this location for all my needs.

quynh T. 
Rating:
5.0

Customer did not leave a comment.

Luis H. 
Rating:
5.0

Customer did not leave a comment.

gary M. 
Rating:
3.0

Customer did not leave a comment.

Jonah H. 
Rating:
5.0

It was a great experience.

David R. 
Rating:
5.0

Customer did not leave a comment.

Cristina L. 
Rating:
5.0

Very helpful and had the equipment needed and very friendly and informative.

Patricia S. 
Rating:
5.0

Customer did not leave a comment.

Javier S. 
Rating:
4.0

Every things was great

Mahdi B. 
Rating:
5.0

Customer did not leave a comment.

Deanna K. 
Rating:
5.0

Great service. Easy to reserve truck. Quick pickup. Easy drop off.

Kathleen P. 
Rating:
2.0

There was nobody there at 1230 on a Monday. Checked online before my drop off they said closed at 1 pm. So I rushed to get there before they closed. I got there at 1230 and they were closed already.

jay D. 
Rating:
5.0

Customer did not leave a comment.

Nicole A. 
Rating:
5.0

Customer did not leave a comment.

Denise F. 
Rating:
5.0

Customer did not leave a comment.

Kenny H. 
Rating:
5.0

Customer did not leave a comment.

Maria G. 
Rating:
5.0

Customer did not leave a comment.

Jeremy G. 
Rating:
5.0

Customer did not leave a comment.

Nicholas H. 
Rating:
5.0

They are the best

Lucrecio T. 
Rating:
5.0

The man who helped us was very nice and helpful!

John G. 
Rating:
5.0

Easy drop off and key drop.

Tim S. 
Rating:
5.0

Very impressed with the hard work by Circle C Storage to grow their business over the past seven years. The vehicle rented operated without a problem, and was clean upon pickup. I will definitely use their services again, and will refer others. Thank you, Bruce Senator

Bruce S. 
Rating:
4.0

Customer did not leave a comment.

GIM Y. 
Rating:
5.0

Service was great!

Allen G. 
Rating:
5.0

Very helpful 👍

jay D. 
Rating:
5.0

Everything is great! Thank you so much for your service and managers in Irvine and Santa Ana

EKATERINA B. 
Rating:
5.0

Customer did not leave a comment.

Mike J. 
Rating:
5.0

Customer did not leave a comment.

Shannon D. 
Rating:
2.0

Customer did not leave a comment.

Benjamin R. 
Rating:
5.0

Nothing at all

Paula S. 
Rating:
3.0

I don't know how U haul as a company can let their trucks go out on the highway-They are notbvery good or dont care about the customer. I call the number to report the issue. Driver seat would not adjust Went to pull down sun visor and half of visor fell. The clamp was non existant on right side. Very dangerous. At night time, the light inside vehicle would not go on. I reported the first 2 complaints. Employees need to check these vehicles for potential hazardous situations. Such neglect on this truck. Wont rent from U Haul again.

andrea F. 
Rating:
5.0

Customer did not leave a comment.

ANDY L. 
Rating:
4.0

Easier and faster check out for after hours

Roberto C. 
Rating:
5.0

Customer did not leave a comment.

Vasile P. 
Rating:
5.0

Customer did not leave a comment.

Patricio A. 
Rating:
3.0

Make sure driveway is clear so vehicles can be pulled out🤔

pablo G. 
Rating:
5.0

Customer did not leave a comment.

Shannon D. 
Rating:
5.0

Customer did not leave a comment.

Chris N. 
Rating:
1.0

was not ready for pick up. waited 20 minutes for the front desk to actually help me out, even after i filled out the check in online, was asked to redo. never received a receipt after i dropped off due to front desk guy being “too busy” once again.

FRANCHESCA V. 
Rating:
3.0

Facility is too small. No place to park on premise and there are too many U-haul trucks parked on the public street. This is unsightly and an improper use of public parking.

Vincent C. 
Rating:
5.0

I use U-Haul for my business and I rented a lot from U-Hauls all over Orange County Circle City Orange is my favorite place to rent from they're good guys and they will take care of you I highly recommend them

Gary A. 
Rating:
5.0

Customer did not leave a comment.

Eric L. 
Rating:
5.0

So frindly and officiant.

Mahamad A. 
Rating:
4.0

The guys were very professional, helpful and extremely accommodating.

Joseph F. 
Rating:
5.0

Customer did not leave a comment.

VICTOR P. 
Rating:
3.0

The place was overcrowded with dropoffs and we had a hard time looking for a place to park the trailer. Also it is closed on Sundays which isn't helpful so we dropped off without any help which was ok I guess

Komal B. 
Rating:
4.0

Customer did not leave a comment.

Kenny H. 
Rating:
5.0

Customer did not leave a comment.

MARLA L. 
Rating:
1.0

They charged me for gas after I returned it with the “amount & more” that the truck had when I first picked up from another U-Haul location! So this caused deductions from my bank which should have been a reimbursement & now has lead to an uncalled for problem for my refund😡

Annette Y. 
Rating:
3.0

Horrible. I had to call customer service since it would not release the van to me. She was amazing but the process sucked and not sure I'd use it again. So complicated the app and the system was flawed

robert S. 
Rating:
5.0

Nothing. It was our second time and it went smooth both times! Super nice guy too!

Larry H. 
Rating:
5.0

There was no problem with the location, but the system took way too long to approve me. I checked out the truck with mobile pick up.

Lorena R. 
Rating:
3.0

The “average” location was only because the facility was small. Service was excellent. The process could not have been any easier. Was on the road within minutes of my arrival.

TODD C. 
Rating:
3.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Scott H. 
Rating:
1.0

I understood that it was going to close at one PM, and I was slightly concerned, as I have never done this before, and there was absolutely no customer service. Now I know what to do for next time, however, when I had an issue It took an extra hour out of my already short time to fix it. Along with that I drove quite literally 21 miles. They charged me for every mile and did not tell me about gas. This could've all been fixed. If there was someone there to help and tell me because it was my first time. It is safe to say I will not ever be going to any U-Haul location again if no one is there. There was a service fee for just about everything I did and my $30 truck turned into $150. I feel cheated and I feel un helped. The only reason I took a U-Haul was to pick up $70 worth of appliances from Facebook marketplace, and the rest of my stuff. This was easily one of the worst possible experiences you could have. To improve for next time, instead of adding extra fees in forms of dollies and moving blankets; just be honest and just be direct because now I will literally never come here to this location again. Yes I understand. It was closed; however, who closes at 1pm? It's a Thursday.

Nina D. 
Rating:
1.0

Customer did not leave a comment.

Randa W. 
Rating:
5.0

Very friendly and helpful. Very easy and pleasant transaction

Jason Hukill H. 
Rating:
5.0

Excellent customer service and best U-Haul experience to date

Janes Z. 
Rating:
4.0

They didn't have moving pads - likely not their fault they said they ordered them

Charles W. 
Rating:
5.0

Professional customer service easy check in

Althea S. 
Rating:
5.0

Customer did not leave a comment.

Randy M. 
Rating:
2.0

The only available spot was on an incline and there was nothing to chalk the wheels with to stop the trailer from rolling.

Eric C. 
Rating:
5.0

Great customer service and quick drop off.

Aramik N. 
Rating:
5.0

Customer did not leave a comment.

JJ R. 
Rating:
5.0

Great location, easy transaction!

Jose M. 
Rating:
5.0

Customer did not leave a comment.

VICTOR P. 
Rating:
5.0

Customer did not leave a comment.

haleyu S. 
No reviews have been submitted for this location.

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