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Salvatore A
Customer Reviews for Chris Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and helpful!
Claudia FMade the return very easy
john aTruck was old and in need of repairs.
Robert tRonny was very nice Everything was great and when I dropped it off, I dropped it off with Jose. He was very pleasant. Happy with the service.
jose dPerfect experience. Ronny was the best.
gary sI rented from Chris’s service center in Baldwin, Ny. The service was great. Ron the representative that I was dealing with was very accommodating and helpful. The location is well maintained. Outstanding service. Ron is a laudable asset.
Linda JThe owner was very friendly and informative. Liked how professional he was me and other customers.
kenny vIssue wasn’t resolved. Had to call back for resolution.
Denaee ANothing, this location is convenient and the staff could not be more helpful
Barry GThey were very friendly and helpful
Marc MNothing, keep smiling with everyone that come through your door my day was going bad and when I came across those gentlemen it made my day thank you for making me smile yesterday. 😃
cheffon AGreat people at this station. They made it easy and would definitely recommend them.
DONALD HI've rented from here before they're very professional.
Joseph SGuy was very nasty.
Sherrie Mat the drop of they never offered to help unloading the trailer .
michael GI’m a tall person so it was uncomfortable because I couldn’t adjust the seat because the steel wall behind it.
Ronnie RThe very nice gentlemen at pick up was very accommodating and pleasant.
KEITHIAN MThe guys at Chris service center were friendly and got me out no time. Would highly recommend. If I need uhaul again I’ll be coming back to these guys
Jerrell UI was charge $ 150 for cleaning
Rohan RRonnie was very polite and professional. Thank You.
Richard CEasy and affordable. The van was like new and a pleasure to drive. A/C worked amazing on cooled the van off very quickly while the weather was almost 90 degrees. Very friendly staff at Chris' Service Station. Will definitely rent from this location again in the future.
nancy cNothing, Ronny was great!
Richard DIt was quick and painless for pickup and drop off. The van was clean and in good condition. I have no complaints.
Tenesha KNo place better than Chris service uhaul
Anthony BNothing everything and everyone was great
Eugenia AKeep Up The Great Job. Excellent Customer Service.
Deborah WRon was great. Made everything easy
john aGood Evening, Everything went incredibly well besides the following points: 1) I ordered a dozen furniture coverings and the pick-up location did not have any. The employee stated that "we do not have them because no one cleans them, so we do not give them out anymore." I would appreciate a refund for the (12) furniture coverings that I did not receive. 2) I did not request a dolly in the original transaction, however, it managed to end up in my cart during payment. I knew I was not going to use the dolly and I did not use the doll. Can this be refunded? Other than that, everything went very smooth. Please reach out to me with any questions. Thank you!
Ethan GGreat Service
Richard CRonnie was very accommodating. I needed to change the time and it was no problem. Also pulls van around for easier access.
Susan VThe app gave me a hard time in trying to rent the truck. It even told me my license was invalid and tried to force me to use a passport. The location was great and they took care of everything for me with no issues.
Jonathan RRon was Great
Glen FNothing
James WThe hitch on the front of the trailer was ANGLED LOWER than what we had gotten previously, casuing the bracket we bought last time NOT to work. We bought another one from this dealer for ~$32, AND THAT DID NOT WORK EITHER! We had to buy ANOTHER one from Home Depot with a lower connection. THIS WAS NOT RIGHT!!
BURT LI got there after 5pm. Wasn’t aware it was a gas station with trucks pulled in behind. Was not aware of a drop of key box. Some what confusing. It worked out but I had reservations about it. Overall it wasn’t a bad experience had I known what to expect
Connor FFriendly and competent staff made the rental process easy.
john mThe equipment hadn't been assigned when I arrived to pick it up. It took about 1/2 hour communicating with U-Haul to get things set up.
Sheldon HStaff onsite were very helpful and friendly
william dthis truck was filthy who ever used it was transporting cook oil or something else. the floor was extremely tacky and the smell was terrible. worst truck ever
james sThe staff acknowledged me as soon as I walked in to the office and began working on getting me set up for my rental. The shop and office was very clean. They went far and beyond to help me I would recommend this location.
Zelphia CI completed the online check in but still had to wait. It was expecting to be able to show my ID and /or rental confirmation and take the vehicle.
Tarrin WGreat service!!! Will definitely use again. Thank you.
glenn mPaperwork was inadequate on receiing the truck, and request for clarification , on -line, was not answered.
JOSEPH DNot a thing
Patricia KThe service was great !
lara sWas very pleased, easy ordered online picked right up ,very friendly, if you need to rent to move I definitely suggest renting from here.
Lani SNothing. Ronny was very helpful with the process
DWIGHTPHILIPPE GThey changed my drop off location (from what I reserved it for online) which caused me to incur an additional $300 in charges without informing me. I am navigating the refund process now, but it is a serious inconvenience.
KEVINGERARD BI found that the location of return was very small. Not enough space
JOHN WThe equipment was clean and not the fault of location that I had to put air in a tire 4 times during my 2 day rental.Clearly the responsibility of uhaul to ensure tires are ready to roll.The first low tire pressure warning on screen was within an hour of departure.
Peter RThis was one of the easiest rentals I have ever done Ronnie was very professional and kind would definitely recommend this location
MICHAELJ SVery courteous and friendly Clean equipment
GLENR FGreat customer service!
samuel aronny is the best..
roy cRonnie was the guy who helped me. He was brilliant, the best experience I have ever had. He is great!
Ciaran H