Customer service was great
eric B.
Customer Reviews for J J Car Audio
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I did not rent a truck & I'm not sure why I'm even getting this notification. And I hope for U-Haul's sake my personal information has not been compromised.
JONATHAN J.The location has limited space available, but considering it's a body shop, i appreciated the convenience anyway
Francesca L.The passenger Sideview mirror was loose and would not stay in place making the drive unsafe. I feel you should make sure all safety features are in working order.
Michelle S.I was there around 10 AM and my pick-up time was around 10:30 Am. They experience delays because they were trying to have another truck delivered to this location because they were unsure if the truck they had needed maintenance. Also had issues with the system crashing and being unable to take my credit card. The app was acting up and crashing, so also contributed to some delays. I ended up not leaving until after 11:00 Am and having my movers wait on me for 16 mins while on the clock. Very disappointed.
Timothy M.Workers were helpful and explained additional mileage charge.
James J.They charged me 544.00 for miles I didn't drive.i showed them there was a milage mistake in the beginning had screenshots and everything it was a mistake on there part but still charged me for 500 miles when clearly only drove 22... ridiculous unprofessional
Cynthia W.We appreciate the availability of the tow dolly and the process was easy. My husband Andy completed the transaction, but he was happy with the service. Thank y'all for helping us out today.
Andy A.