Customer Reviews for Charlies Auto Repair
(U-Haul Neighborhood Dealer)

857 reviews

690 S Patrick Dr   Satellite Beach, FL 32937

(321) 622-2033

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 9 am–5 pm
  • Sun: 9 am–1 pm

Services at this Location:

Contact Us

(321) 622-2033

690 S Patrick Dr
Satellite Beach, FL 32937

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 9 am–5 pm
  • Sun: 9 am–1 pm
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

I reserved a hand truck but when I went to pick up they did not have one. What is the point of reservations if the equipment is not there.

David Rice 
Rating:
5.0

Customer did not leave a comment.

nicholas restivo 
Rating:
2.0

Tried to use the online rental portal, looking right at a trailer, the location was not even available. Wanted me to drive 7 miles farther. ??? Wound up renting the old fashioned way. Please explain why South Patrick shores, FL does not list a location.

William Barker 
Rating:
5.0

This is a great location to rent UHaul equipment. The folks here were very accommodating and even provided a little guidance and tips to help make sure everything would be safe and secure for transport. I expect I'll be back when I need to rent again. Highly recommended.

Warren Harrell 
Rating:
5.0

Fast, local and convenient

JAMES MASSONI 
Rating:
4.0

Customer did not leave a comment.

SCOTT MCGAFFIN 
Rating:
5.0

Customer did not leave a comment.

chris phillips 
Rating:
5.0

Customer did not leave a comment.

Anne Bengoa 
Rating:
5.0

Super easy. Very pleasant pickup & drop off experience!

Gary LoDuca 
Rating:
5.0

Customer did not leave a comment.

Kristen Chioma 
Rating:
5.0

I apoligise for not getting the gentleman's name but he was very helpful. I had installed a pin which was a little tight and I had forgotten my tools. He was able to get what I needed to remove the pin and all was good. Again great customer service to the gent with the cane! Rich

Rich Kerzner 
Rating:
5.0

Customer did not leave a comment.

Jonathan Powell 
Rating:
5.0

Customer did not leave a comment.

Chris Carter 
Rating:
3.0

Provide more space for parking.

NATHAN KELLY 
Rating:
5.0

All good ty

Mike Logue 
Rating:
5.0

Customer did not leave a comment.

Steve Bourgoin 
Rating:
5.0

Customer did not leave a comment.

AMIR AMIN 
Rating:
5.0

Customer did not leave a comment.

Ruslan Umarov 
Rating:
3.0

Customer did not leave a comment.

jeffrey McDermott 
Rating:
5.0

Customer did not leave a comment.

Steve BRANTLEY 
Rating:
5.0

Customer did not leave a comment.

ALAIN MARCOTTE 
Rating:
5.0

Customer did not leave a comment.

Ryan Wilson 
Rating:
5.0

Better maintain the truck. When I entered the truck there was a cracked glass in lower windshield. Door to rear and ramp were not easy to operate. Door was hard to shut and ramp was hard to get locked in and placed back in truck.

Nataline Ayala 
Rating:
5.0

Customer did not leave a comment.

Robert Briscoe 
Rating:
4.0

Customer did not leave a comment.

JIM Britton 
Rating:
5.0

Mike was fantastic!

Darryl Daugherty 
Rating:
5.0

Customer did not leave a comment.

Donald Matthews 
Rating:
3.0

Customer did not leave a comment.

Cornelius Sharp 
Rating:
4.0

Truck needed a ramp on it.

laura mohler 
Rating:
5.0

Very professional and very quick. Great communication. He had us hooked up and checked out very timely.

Lance Smith 
Rating:
4.0

Customer did not leave a comment.

BART GUNDY 
Rating:
2.0

Got charged for equipment that was not provided and ended up having nothing to move stuff or cushion

Brynn Gibbs 
Rating:
5.0

Everything was perfect. Best rental experience I’ve had in a long time. This is my new go to for future rentals.

Clifford Jackson 
Rating:
4.0

Customer did not leave a comment.

james barton 
Rating:
5.0

Customer did not leave a comment.

Greg Dean 
Rating:
2.0

Very convenient location!

Girard Phelan 
Rating:
3.0

Apparently a new employee. He was not accommodating, kept saying he didn’t even have a license to move the truck and/or trailer. Then I was charged for 2gallons of gas when I was given the all good. The gauge read over the amount from when I picked it up.

Girard Phelan 
Rating:
5.0

Customer did not leave a comment.

VINCENT ACCARDI 
Rating:
5.0

Customer did not leave a comment.

MATTHEW JACOBSON 
Rating:
4.0

Customer did not leave a comment.

DAVID BLOUNT 
Rating:
5.0

Peter was terrific. His helpfulness provided a great start to my move. Cheers to him!

Michael Herschelman 
Rating:
2.0

Pre occupied, not all that helpful but OK

richard spitler 
Rating:
4.0

Customer did not leave a comment.

Benjamin Rohacs 
Rating:
4.0

Customer did not leave a comment.

james barton 
Rating:
5.0

Customer did not leave a comment.

Nathan Lamberth 
Rating:
5.0

Peter was so helpful and caring. I would go to Charlies every time.

Anne Telling 
Rating:
5.0

Customer did not leave a comment.

Theresa Self 
Rating:
5.0

Customer did not leave a comment.

James Egan 
Rating:
5.0

Customer did not leave a comment.

Henry Harrison 
Rating:
5.0

Great experience. In and out. Vehicle ready to go. Check in was quick and easy

Corey Stone 
Rating:
5.0

Customer did not leave a comment.

JAMES LANGENBACH 
Rating:
5.0

Customer did not leave a comment.

David Hibbs 
Rating:
5.0

Customer did not leave a comment.

Susan Gipson 
Rating:
4.0

Staff member & vehicle were fine. Couldn't add my driver License on site so attendant did it manually. I thought all that was done. I spoke to an agent at the MAIN number on the phone the night before rental and added the Ins. coverage for $14, & rental rate of $40. plus tax Ins, and Mileage. My trip was less than 20 miles. why was the final charge so high?

Anthony DAngelo 
Rating:
5.0

Was a surprise truck rental need to pickup a vanity for remodeling job, and Charlie’s pulled through with the needed vehicle 🚗!!!!

Robert Gavrish 
Rating:
5.0

Customer did not leave a comment.

Liza Savoy 
Rating:
5.0

From my experience there is nothing that needs improvement. The staff at Charlie's were excellent. They were courteous, knowledgeable, professional, and helpful.

michael webb 
Rating:
5.0

Customer did not leave a comment.

Archie Deese 
Rating:
4.0

Customer did not leave a comment.

DENNIS BURGESS 
Rating:
5.0

Easy folks to deal with, good to have good people to rent from and easy return.

Michael LACHANCE 
Rating:
4.0

Customer did not leave a comment.

Kelly Brennan 
Rating:
3.0

The inside of the truck was extremely dirty causing my furniture and other stuff to become extremely dirty with grease and other dirt.

Patience Warnick 
Rating:
5.0

Computer was very slow processing the transaction. Resolve that issue to speed up the in and out time.

Robert Rekar 
Rating:
5.0

Peter was kind, poised and enthusiastic getting us all set-up with the trailer we just returned. Having dealt with uhaul for a very long time, once again we could not be more satisfied. And Charlie's automotive is an excellent place to use for uhaul needs. Thank you Peter! Sincerely, K.McK. Satellite Beach

Kristian Mckeever 
Rating:
4.0

Customer did not leave a comment.

William Hawkins 
Rating:
5.0

Customer did not leave a comment.

PATRICK KASTNER 
Rating:
4.0

Customer did not leave a comment.

Michael Kramer 
Rating:
5.0

They are great. Will never go to a U-Haul on Rt 1 or Palm Bay again, only Charlie's.

julie speight 
Rating:
5.0

Customer did not leave a comment.

Ryan Roberts 
Rating:
3.0

Location was understaffed, one person running the store as well as uHaul rentals. It took over an hour to get the paperwork completed and trailer hitched

Richard McEvers 
Rating:
4.0

For a Small U-Haul Facility it is really excellent. The staff is great, very very helpful & customer-centric.

Joseph Leone 
Rating:
5.0

Figure out why the computer system didn't match the online reservation.

ryan buchannon 
Rating:
5.0

Customer did not leave a comment.

Wade Adkins 
Rating:
1.0

30 min with no other customers in store to complete paper work on a reservation. Bad computer set-up The guy was doing all he could with computer. He had the trailer connected and checked in 5 mins.

Charles Hardrick 
Rating:
3.0

Customer did not leave a comment.

Ashley Phrampus 
Rating:
3.0

Computer didn’t work

PATRICK KASTNER 
Rating:
3.0

Customer did not leave a comment.

Robert Bew 
Rating:
5.0

Customer did not leave a comment.

Erny Claxton 
Rating:
5.0

It worked out perfect and close to my former home.

THOMAS PLUNKARD 
Rating:
5.0

So easy to work with

Nathan Lindsay 
Rating:
5.0

Customer did not leave a comment.

Derek Quigley 
Rating:
5.0

Customer did not leave a comment.

Deborah Mcgee 
Rating:
3.0

I was in an emergency situation out of town and it would have been nice to be able to rent the 2” receiver for my hitch instead of purchasing one for 42$ at this location.

Ryan Madigan 
Rating:
5.0

Customer did not leave a comment.

Daniel Fernandez 
Rating:
1.0

Only one person working the counter so he was constantly having to stop helping the customers renting stuff.

Tanya Berard 
Rating:
5.0

Customer did not leave a comment.

mellissa turner 
Rating:
5.0

Customer did not leave a comment.

Julie Rich 
Rating:
5.0

Customer did not leave a comment.

charlie clinchard 
Rating:
5.0

Customer did not leave a comment.

David Borst 
Rating:
5.0

Friendly and helpful

VALERIE BOHREN 
Rating:
5.0

Customer did not leave a comment.

Ian Johnson 
Rating:
4.0

I ditched the online process. Quite honestly it’s ridiculous and takes waaaaay too long. Much easier to talk to a guy who clicks a button and says thank you.

Lisa Borden 
Rating:
4.0

Customer did not leave a comment.

Wayne Barron 
Rating:
5.0

Customer did not leave a comment.

DianeMark Gustafson 
Rating:
4.0

Customer did not leave a comment.

Brad Nixon 
Rating:
5.0

Customer did not leave a comment.

Sidney Dexter 
Rating:
4.0

The agent was great and very helpful. The only complaint I would have is partially my fault because I forgot my hitch. I purchased one at the site and was charged $64 for a ball hitch. As I said, I forgot mine so I had to pay the idiot price but a U-Haul hitch should not cost $64.

Kevin Rodriguez 
Rating:
4.0

I have rented the same size truck last week and I cannot understand why the fuel tank was showing a full tank...and after exactly twenty one (21) miles i had to add 6.6 gallons of fuel for $ 26.70 !! something is wrong as this truck is not gulping almost 7 gallons of fuel for 21 miles (it did not last week). Or the tank was far from full when i picked up the truck, despite the gauge showing "full"

Michael Abergel 
Rating:
5.0

Excellent and friendly customer service!

michael Abergel 
Rating:
5.0

First, I would like to know why, my reservation, was cancelled the day I was to pick up the autotrailer ? By the time a trailer arrived, an hour and a half late, that prevented me from covering the distance, I wanted to do for the day. Also, as I inspected the trailer, I noticed the right rear tire was badly cupped. It was replaced by Ricky Ruiz, Uhaul worker. Also several rubber safety guards were missing from the safety chains. So, I used electricians tape, to provide a safety on the chains. The employees at Charlies, are very helpful, made calls to Uhaul and had me hooked up and on my way, once the trailer arrived. I was not all that happy leaving late on my planned trip, just because, Uhaul decided to cancel my reservation. Doug Cresanta

DOUG CRESANTA 
No reviews have been submitted for this location.

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