I was really upset that the trailer we rented was put on the truck and the lights did not work because we didn’t have the proper wiring and the gentleman that put it on the truck told us to do what we can to get them to work and drove all the way to Ohio with no brake lights, had to us the headlights to flash the people behind us to see that we were stopping on it but no brake lights so I thought U-Haul was supposed to check when they were attached to a vehicle before they leaving. the property. I have rented U-Haul and this has never happened. We didn’t have a choice was already loaded. We look for two days for someone that might have the attachment for the headlights from the trailer to the truck could not find anything I was never so frustrated. Needless to say I will never rent from U-Haul again I thought safety was our priority.
ALLAN McCOY
Customer Reviews for Century Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
confusing location, not sure where office is because an old U Haul dealer still has signs up and the rental vehicle line up almost al the way to their sign.
Alan HodgeN/A
Billy H Hudson JrSuper service from Wayne. I will definitely recommend.
Clifford GiltinanMan at rental went above and beyond to satisfy.
Ronald JoinerRented online at Graceville location! Terrible!!! No one available, no one answered the phone. So I went to Bonifay. They were wonderful!
Debbie DevitoWayne is one of the kindest, most helpful people I've ever met. He went way out of his way to help us when we were stranded, and I will be eternally grateful for his generosity.
Eric GiddensNick is absolutely great! He went above and beyond for me and never made me feel like I was bothering him and his attitude was exceptional. Thanks Nick!
Lynda LairdThis location is perfectly suited for the pickup and drop off of U-Haul equipment. Easy in/out off a main road.
Alan FishIt was smooth. Idk. It went fine imo.
Kevin CampbellThe photos and mileage/gas were not honest. They didn't give us the opportunity to double check before printing out the agreement.
Ashley AvilaEverything was great. Owner even connects and disconnected trailer for me. Great service!
John McCormickI called while on the road to schedule drop off. The guy was about to close and offered to return later to check in the unit. He gave me his cell phone number to contact him. He has a large lot with easy access.
Michael MillerTruck and trailer were not ready, per owner, it was due to slow U-Haul server. He did everything possible to expedite my time there.
William PosterOwner was friendly and helpful. Will be my first choice for any future rentals.
John McCormickVehicle was clean, well maintained and ready for action! Everything performed well and the -U-HAUL App worked flawlessly. Simple process.
DAYLON GAINEYUnsafe facility to walk in
John JP Perryworked out perfectly very handy
charles smithMy rental was guaranteed to be ready for pick up at 730 or I was to receive $50. As you can see by my rental agreement, my rental wasn’t ready until almost 9am. I ended up having to call the owner as the store wasn’t even open.
Tiffany SipeThe owner, Wayne, was extremely helpful. We had a problem with the truck and his response and solution was very timely. Customer service is important to him.
John HardeeWell, U-Haul is an additional duty for these folks. However the provided great and courteous service.
Wayne HostiloLocation was filled with trash and junk.
Jennifer HensleyThe gas charge is ridiculous for $13.90 per gallon!
Tyler SmithNothing everything was great
STEVE HATAWAYNothing
Doug CaspariHave someone there when open ! The door was unlocked ked none was ther
danny kitchenYou will receive great customer service at century supply. Wayne is the best.
LARRY COOKWayne was just outstanding in every way. He listened to our needs and fulfilled every one of them. On another note, we were not extreme in our requests nor were we asking for anything that could not be done,so be reasonable people with this fine example of humanity.
BARBARA caldwellDrop off was easy peasy and pleasant
SHERRIE MARIENothing
emerald bethelYou charged me $57 extra dollars on top of $3,600 because I got there an hour after? I moved to a new place and had trouble finding where to go. So not only did I get a broken uhaul and then then pay well over an extra grand for gas, you all thought "hell, what's am extra $57?" The man in Bath,NY would have found a way to get rid of it.
HEATHERMARIE CAREYI love working with Mr. Sellers. He is always accommodating and tries his best to help his customers. I will not go anywhere else.
Debbie RogersNo problems at this location.
steven atkinsvery satisfied with the service
david marsOnline registration did not like picture of my driver's license. Fortunately, the manager worked it out for me.
Michael NolanI rented 2 dollies. There was none in the truck also dirty.
Jacobelvin JuradoCarterExcellent service.
Edward WeidmanWayne Sellers was so helpful getting me everything I need for my move. Thanks Wayne!!!
LARRY COOKNice man
edna brasherThe place was disgusting and filthy. Stray cars walking around every where, trash and junk all over the parking lot. The man's store, you couldn't even walk around in. The 2 men there were very rude and charged me $100 cleaning fee when the truck was clean. I took photos. Horrible experience!
joseph louis AchonNothing
mary wardMr Wayne is awesome to work with. Very courteous. Efficient Very nice gentlemen Would definitely recommend this site to anyone needing a truck or trailer.
mary wardI returned the U-Haul at 11:00 AM Saturday. I found the office to be not open on Saturday, so I called the number on the door. I was told to lock the truck and drop the key in the box, which I did. I filled the tank before I dropped the truck off.
mary pettisPerfect! Friendly service.
AUDREY SORRELLWayne was very helpful, paperwork and hook up took about 15 minutes. AWESOME GUY
SHERYL REGISTERAgain very messy and disorganized.
MORRIS GARNERIt's messy and disorganized. The guy was super rude.
MORRIS GARNERGot what I wanted no surprises very good experience
NEALALAN REHBERGThe Truck was too old and the side mirrors have to be manually adjusted. And the right side mirror was stuck and we have to adjust it with an allen key and eventually it become loose. Brake was not good.
Aby KurianThe owner was a total jerk and very stand off ish. Wouldn’t recommend this location to my worst enemy.
MIKALA BELLVILLENo problems
WILLIAM HOWELLI enjoy renting from the Bonifay location! They were nice and went above and Beyond to meet my needs. Very nice people and will call when I need services again
JENNIFER GUNNTruck was old and rough. Should be sold for scrap metal.
EARL PITTSnone, all was ok.
Edward HarrisonMr. Wayne was very friendly and helpful.
KEITH CARTERWorst experience ever. Wayne is rude and unprofessional. Will find alternate truck rental next time.
THEODORE HAYWORTHWayne Sellers provided exceptional customer service! The truck was transferred from another dealer. When Wayne opened it up to check the cleanliness, it was partially filled with furniture. We helped unload the truck since he was there alone. The truck's check engine light was on and the A/C worked intermittently! Equipment needs to be in better mechanical condition.
Christopher ConnerCustomer service was good, I can’t say that this particular location need to improve in anything.
MELBA CADEThe truck smelled like vomit. My wife and were both nauseous from it. We sprayed it with an entire can of lysol and bought air fresheners but still had to ride with the windows down in the pouring rain.
TOMMY HOLLEY