Customer Reviews for Century Supply
(U-Haul Neighborhood Dealer)

202 reviews

504 W Hwy 90   Bonifay, FL 32425

(850) 547-6039

Office Hours

  • Mon-Fri: 7:30 am–4:30 pm
  • Sat-Sun: 7 am–10 am

Services at this Location:

Contact Us

(850) 547-6039

504 W Hwy 90
Bonifay, FL 32425

Services at this Location:

Office Hours

  • Mon-Fri: 7:30 am–4:30 pm
  • Sat-Sun: 7 am–10 am
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

I was really upset that the trailer we rented was put on the truck and the lights did not work because we didn’t have the proper wiring and the gentleman that put it on the truck told us to do what we can to get them to work and drove all the way to Ohio with no brake lights, had to us the headlights to flash the people behind us to see that we were stopping on it but no brake lights so I thought U-Haul was supposed to check when they were attached to a vehicle before they leaving. the property. I have rented U-Haul and this has never happened. We didn’t have a choice was already loaded. We look for two days for someone that might have the attachment for the headlights from the trailer to the truck could not find anything I was never so frustrated. Needless to say I will never rent from U-Haul again I thought safety was our priority.

ALLAN McCOY 
Rating:
4.0

confusing location, not sure where office is because an old U Haul dealer still has signs up and the rental vehicle line up almost al the way to their sign.

Alan Hodge 
Rating:
4.0

N/A

Billy H Hudson Jr 
Rating:
3.0

Customer did not leave a comment.

Marlena Harlow 
Rating:
5.0

Customer did not leave a comment.

Allen Allison 
Rating:
5.0

Customer did not leave a comment.

kathy bonner 
Rating:
5.0

Super service from Wayne. I will definitely recommend.

Clifford Giltinan 
Rating:
4.0

Man at rental went above and beyond to satisfy.

Ronald Joiner 
Rating:
5.0

Rented online at Graceville location! Terrible!!! No one available, no one answered the phone. So I went to Bonifay. They were wonderful!

Debbie Devito 
Rating:
4.0

Customer did not leave a comment.

Vincey Lizio 
Rating:
5.0

Wayne is one of the kindest, most helpful people I've ever met. He went way out of his way to help us when we were stranded, and I will be eternally grateful for his generosity.

Eric Giddens 
Rating:
4.0

Customer did not leave a comment.

donald palmer 
Rating:
5.0

Customer did not leave a comment.

Michael Powell 
Rating:
5.0

Customer did not leave a comment.

Eric Darden 
Rating:
5.0

Nick is absolutely great! He went above and beyond for me and never made me feel like I was bothering him and his attitude was exceptional. Thanks Nick!

Lynda Laird 
Rating:
5.0

This location is perfectly suited for the pickup and drop off of U-Haul equipment. Easy in/out off a main road.

Alan Fish 
Rating:
5.0

It was smooth. Idk. It went fine imo.

Kevin Campbell 
Rating:
5.0

Customer did not leave a comment.

Marvin Rice 
Rating:
5.0

Customer did not leave a comment.

Arthur Cairns 
Rating:
2.0

The photos and mileage/gas were not honest. They didn't give us the opportunity to double check before printing out the agreement.

Ashley Avila 
Rating:
5.0

Everything was great. Owner even connects and disconnected trailer for me. Great service!

John McCormick 
Rating:
5.0

Customer did not leave a comment.

Douglas Caspari 
Rating:
3.0

Customer did not leave a comment.

Jay Flatt 
Rating:
5.0

Customer did not leave a comment.

Karen Doyle 
Rating:
5.0

I called while on the road to schedule drop off. The guy was about to close and offered to return later to check in the unit. He gave me his cell phone number to contact him. He has a large lot with easy access.

Michael Miller 
Rating:
5.0

Customer did not leave a comment.

Charles Silcox 
Rating:
4.0

Customer did not leave a comment.

Carol Ryans 
Rating:
3.0

Truck and trailer were not ready, per owner, it was due to slow U-Haul server. He did everything possible to expedite my time there.

William Poster 
Rating:
5.0

Customer did not leave a comment.

Angel Mullins 
Rating:
4.0

Customer did not leave a comment.

Gary Woods 
Rating:
5.0

Owner was friendly and helpful. Will be my first choice for any future rentals.

John McCormick 
Rating:
5.0

Vehicle was clean, well maintained and ready for action! Everything performed well and the -U-HAUL App worked flawlessly. Simple process.

DAYLON GAINEY 
Rating:
5.0

Customer did not leave a comment.

Heather Tillis 
Rating:
1.0

Unsafe facility to walk in

John JP Perry 
Rating:
5.0

Customer did not leave a comment.

ROSALEE LOCKE 
Rating:
5.0

worked out perfectly very handy

charles smith 
Rating:
2.0

My rental was guaranteed to be ready for pick up at 730 or I was to receive $50. As you can see by my rental agreement, my rental wasn’t ready until almost 9am. I ended up having to call the owner as the store wasn’t even open.

Tiffany Sipe 
Rating:
4.0

The owner, Wayne, was extremely helpful. We had a problem with the truck and his response and solution was very timely. Customer service is important to him.

John Hardee 
Rating:
5.0

Customer did not leave a comment.

Patricia Lint 
Rating:
5.0

Well, U-Haul is an additional duty for these folks. However the provided great and courteous service.

Wayne Hostilo 
Rating:
1.0

Location was filled with trash and junk.

Jennifer Hensley 
Rating:
5.0

Customer did not leave a comment.

Marvin Rice 
Rating:
5.0

Customer did not leave a comment.

Philip Ulmer 
Rating:
5.0

Customer did not leave a comment.

Johnathon Neumann 
Rating:
4.0

The gas charge is ridiculous for $13.90 per gallon!

Tyler Smith 
Rating:
5.0

Nothing everything was great

STEVE HATAWAY 
Rating:
5.0

Nothing

Doug Caspari 
Rating:
3.0

Customer did not leave a comment.

cindy hohenberger 
Rating:
4.0

Customer did not leave a comment.

Thomas Pearson 
Rating:
1.0

Have someone there when open ! The door was unlocked ked none was ther

danny kitchen 
Rating:
5.0

Customer did not leave a comment.

chad anderson 
Rating:
5.0

Customer did not leave a comment.

GREG JACKSON 
Rating:
5.0

Customer did not leave a comment.

Rosemarie Sherrill 
Rating:
5.0

You will receive great customer service at century supply. Wayne is the best.

LARRY COOK 
Rating:
5.0

Wayne was just outstanding in every way. He listened to our needs and fulfilled every one of them. On another note, we were not extreme in our requests nor were we asking for anything that could not be done,so be reasonable people with this fine example of humanity.

BARBARA caldwell 
Rating:
5.0

Customer did not leave a comment.

MICHELLE ALLEN 
Rating:
5.0

Customer did not leave a comment.

ERIC ANDERSON 
Rating:
4.0

Customer did not leave a comment.

Albert Williams 
Rating:
5.0

Drop off was easy peasy and pleasant

SHERRIE MARIE 
Rating:
5.0

Nothing

emerald bethel 
Rating:
3.0

You charged me $57 extra dollars on top of $3,600 because I got there an hour after? I moved to a new place and had trouble finding where to go. So not only did I get a broken uhaul and then then pay well over an extra grand for gas, you all thought "hell, what's am extra $57?" The man in Bath,NY would have found a way to get rid of it.

HEATHERMARIE CAREY 
Rating:
5.0

I love working with Mr. Sellers. He is always accommodating and tries his best to help his customers. I will not go anywhere else.

Debbie Rogers 
Rating:
5.0

Customer did not leave a comment.

Cynthia Devane 
Rating:
5.0

No problems at this location.

steven atkins 
Rating:
5.0

very satisfied with the service

david mars 
Rating:
5.0

Online registration did not like picture of my driver's license. Fortunately, the manager worked it out for me.

Michael Nolan 
Rating:
2.0

I rented 2 dollies. There was none in the truck also dirty.

Jacobelvin JuradoCarter 
Rating:
5.0

Excellent service.

Edward Weidman 
Rating:
5.0

Wayne Sellers was so helpful getting me everything I need for my move. Thanks Wayne!!!

LARRY COOK 
Rating:
5.0

Nice man

edna brasher 
Rating:
1.0

The place was disgusting and filthy. Stray cars walking around every where, trash and junk all over the parking lot. The man's store, you couldn't even walk around in. The 2 men there were very rude and charged me $100 cleaning fee when the truck was clean. I took photos. Horrible experience!

joseph louis Achon 
Rating:
5.0

Customer did not leave a comment.

Rebecca Knight 
Rating:
5.0

Nothing

mary ward 
Rating:
5.0

Mr Wayne is awesome to work with. Very courteous. Efficient Very nice gentlemen Would definitely recommend this site to anyone needing a truck or trailer.

mary ward 
Rating:
5.0

Customer did not leave a comment.

David Jeffco 
Rating:
3.0

I returned the U-Haul at 11:00 AM Saturday. I found the office to be not open on Saturday, so I called the number on the door. I was told to lock the truck and drop the key in the box, which I did. I filled the tank before I dropped the truck off.

mary pettis 
Rating:
5.0

Perfect! Friendly service.

AUDREY SORRELL 
Rating:
5.0

Wayne was very helpful, paperwork and hook up took about 15 minutes. AWESOME GUY

SHERYL REGISTER 
Rating:
1.0

Again very messy and disorganized.

MORRIS GARNER 
Rating:
1.0

It's messy and disorganized. The guy was super rude.

MORRIS GARNER 
Rating:
5.0

Customer did not leave a comment.

Edna Mitchell 
Rating:
4.0

Customer did not leave a comment.

Michael Williamson 
Rating:
5.0

Got what I wanted no surprises very good experience

NEALALAN REHBERG 
Rating:
3.0

The Truck was too old and the side mirrors have to be manually adjusted. And the right side mirror was stuck and we have to adjust it with an allen key and eventually it become loose. Brake was not good.

Aby Kurian 
Rating:
5.0

Customer did not leave a comment.

LAVENIA HOLLAND 
Rating:
2.0

The owner was a total jerk and very stand off ish. Wouldn’t recommend this location to my worst enemy.

MIKALA BELLVILLE 
Rating:
5.0

No problems

WILLIAM HOWELL 
Rating:
5.0

I enjoy renting from the Bonifay location! They were nice and went above and Beyond to meet my needs. Very nice people and will call when I need services again

JENNIFER GUNN 
Rating:
3.0

Truck was old and rough. Should be sold for scrap metal.

EARL PITTS 
Rating:
4.0

none, all was ok.

Edward Harrison 
Rating:
5.0

Customer did not leave a comment.

KAREN MILLNER 
Rating:
5.0

Mr. Wayne was very friendly and helpful.

KEITH CARTER 
Rating:
4.0

Customer did not leave a comment.

William Cox 
Rating:
5.0

Customer did not leave a comment.

Lyle Anderson 
Rating:
5.0

Customer did not leave a comment.

JOSHUA PARTRIDGE 
Rating:
1.0

Worst experience ever. Wayne is rude and unprofessional. Will find alternate truck rental next time.

THEODORE HAYWORTH 
Rating:
5.0

Wayne Sellers provided exceptional customer service! The truck was transferred from another dealer. When Wayne opened it up to check the cleanliness, it was partially filled with furniture. We helped unload the truck since he was there alone. The truck's check engine light was on and the A/C worked intermittently! Equipment needs to be in better mechanical condition.

Christopher Conner 
Rating:
4.0

Customer service was good, I can’t say that this particular location need to improve in anything.

MELBA CADE 
Rating:
5.0

Customer did not leave a comment.

BROCK TATE 
Rating:
1.0

The truck smelled like vomit. My wife and were both nauseous from it. We sprayed it with an entire can of lysol and bought air fresheners but still had to ride with the windows down in the pouring rain.

TOMMY HOLLEY 
No reviews have been submitted for this location.

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