Customer Reviews for Center of the World Storage
(U-Haul Neighborhood Dealer)

112 reviews

3015 SR 5   Leavittsburg, OH 44430

(330) 824-2345

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: Closed
  • Thur-Fri: 9 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed

Services at this Location:

Contact Us

(330) 824-2345

3015 SR 5
Leavittsburg, OH 44430

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: Closed
  • Thur-Fri: 9 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Nobody there and then the app said I did not even have a rental so I could not log in to return.

Timmothy Kirschstein 
Rating:
5.0

Customer did not leave a comment.

Robert Eubanks 
Rating:
4.0

More room to park. They are more into the storage.

Gary Hurst 
Rating:
3.0

The interior was dirty. Cup holders stained with coffee and bed was full of scraps of paper, screws, and pennies. The passenger side mirror was stuck and unable to adjust.

JUDY PIGNALOSO 
Rating:
5.0

Customer did not leave a comment.

Russel Warner 
Rating:
5.0

Customer did not leave a comment.

Lisa Foreman 
Rating:
3.0

Customer did not leave a comment.

Robert Gayhardt 
Rating:
1.0

I paid for a utility dolly, 1 dozen furniture pads, and a furniture dolly. The truck did not have any of the above mentioned items. I contacted the UHAUL location in which I rented from to inform them the truck did not have anything extra that I pad for, and they have not contacted me.

Jacqueline Acierno 
Rating:
5.0

Customer did not leave a comment.

Brandon Brinko 
Rating:
5.0

Customer did not leave a comment.

Mark LeCattblain 
Rating:
5.0

Customer did not leave a comment.

RANDOLPH CORLE 
Rating:
5.0

drop off person was very friendly with no hassle

Walter Sherbourne 
Rating:
5.0

Customer did not leave a comment.

jane hensley 
Rating:
5.0

Customer did not leave a comment.

James Klima 
Rating:
4.0

Customer did not leave a comment.

Ronnie Cross 
Rating:
5.0

Customer did not leave a comment.

Steven Loewe 
Rating:
5.0

Customer did not leave a comment.

Paula Kline 
Rating:
5.0

Customer did not leave a comment.

SID MARLIN 
Rating:
5.0

Customer did not leave a comment.

Joe Christlieb 
Rating:
5.0

They are always pleasant to work with.

Bernie Bush 
Rating:
5.0

Customer did not leave a comment.

Doug Cope 
Rating:
5.0

Great Staff

Les Talmadge 
Rating:
5.0

Customer did not leave a comment.

Christina Brown 
Rating:
1.0

Did not get my Furniture dolly and I tried calling and nobody answered

Jason Lehman 
Rating:
5.0

Customer did not leave a comment.

Richard Koontz 
Rating:
5.0

The latch and the cargo door were frozen shut. Other than that, no issues.

Dennie Henderson 
Rating:
5.0

Customer did not leave a comment.

Brandi Schmidt 
Rating:
5.0

Customer did not leave a comment.

DAVID MCKINSTRY 
Rating:
5.0

Great location and employees, would definitely recommend a friends.

JOSEPH PAVLICH 
Rating:
5.0

Customer did not leave a comment.

ROBERT WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

LYNN OROSZ 
Rating:
5.0

Awesome place! Best people best storage! I’ll definitely recommend you to everyone!!!5 ⭐️⭐️⭐️⭐️⭐️

Donald Minotti  |  Overall Experience 
Rating:
5.0

Very friendly employee

SCOTT MCCANN 
Rating:
5.0

Customer did not leave a comment.

Catherine Williams 
Rating:
5.0

The owners were very accommodating and available.

Catherine Howard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICKY RABER 
Rating:
1.0

There was no one there to accept the trailer from us and we returned it on a friday so we left it there and took a picture just in case.

DONALD DIETRICH 
Rating:
5.0

Customer did not leave a comment.

ROBERT GAYHARDT 
Rating:
5.0

Overall a great example of a well run storage facility

Leroy Birchfield  |  Overall Experience 
Rating:
5.0

I felt like my items were very secure. Shannon was always available to answer any questions that I had thank you for everything!

Latoya Joe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Gayhardt 
Rating:
5.0

Excellent experience with this storage rental. Everything was great! The container was super clean, the whole lot was well maintained with very secure and ease of use access with the gate as well as how the lot was set up. We also appreciate the very clean bathroom available when we needed it. Both of the people we worked with were very nice and very helpful to our needs. Over the years, we have had to rent several storage units, definitely this was the best, all around. Thank you!

Anita Lisy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAY WEBB  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis Martin 
Rating:
5.0

Customer did not leave a comment.

Kevin Martinek 
Rating:
5.0

Customer did not leave a comment.

Tyler Bittner 
Rating:
5.0

Customer did not leave a comment.

PHILLIP WARREN 
Rating:
5.0

You guys were great, thank you again.

Dylan Bradish 
Rating:
4.0

Very helpful and friendly.

DIANA GILLESPIE 
Rating:
5.0

Customer did not leave a comment.

Toni Gray 
Rating:
5.0

Customer did not leave a comment.

Mike Dugan 
Rating:
5.0

Customer did not leave a comment.

Lonnie Dickens 
Rating:
5.0

Customer did not leave a comment.

Celeste Rutledge 
Rating:
5.0

Maybe open a tad earlier. Overall a really good place, very happy with the service

Kimberlee Bates 
Rating:
5.0

I tow a Equinox and the towing equipment was not that good when you go up the ramps? Needs improvement

Guerrero Quinones 
Rating:
4.0

Customer did not leave a comment.

ken dodge 
Rating:
5.0

Customer did not leave a comment.

Robert O'Neill Jr 
Rating:
4.0

Customer did not leave a comment.

Richard Huntting 
Rating:
4.0

The rental truck was so dirty from the previous renter that I spent the first 20 minutes cleaning it so that I along with my passenger could ride in it. I brought it to the attention of the office before I even left the rental facility but no effort was made to correct it. The entire inside was covered with dog hair and the windows and dash with muddy paw prints. Absolutely repulsive and unacceptable, especially fro someone with allergies from dogs!

don grayem 
Rating:
1.0

Customer did not leave a comment.

Joy Walker 
Rating:
5.0

The service at this location was great. We rented it however through the Warren site. They spelled our name wrong, never asked for our email and got the phone number wrong. The call center could not identify us and only ask us if we knew of any other cities we could drive to to get a truck. The staff at the Warren site were able to help once we got there, figure out the mistakes and send us to the Leavittsburg location, which was again, very helpful. The reservation site and call center was the systems downfall.

bruce sekanick 
Rating:
4.0

Everything great. Only thing is that my card was still deducted for the next months rent and still haven't heard back from them about the issue.

WILLIAM BROWN  |  Overall Experience 
Rating:
4.0

The truck had numerous dents ,a spot was carved out of the body to vent the exhaust, and not one mention of this when rented,no problem with the rental location.....left extra gas in tank(quarter) not credited for it , but would be charged if I didnt.......

Randy Smearman 
Rating:
5.0

Customer did not leave a comment.

Marilyn Mattes 
Rating:
2.0

I’ve been a U-Haul customer since 1999 and have rented countless trucks both in town and one way as a military member. This locations staff (Shannon) went above and beyond initially to arrange for me to pickup the truck after their posted hours or so I thought. Unfortunately, my experience went quickly down hill from there. I had been told by a “manager” that price matched my Penske quote, that I could pay a deposit on pickup and then in full on the return. Shannon let me know I was in error and showed a lack of compassion for having been mislead into my decision to fly across the country to be told I was wrong! To top it off, the cab of the truck wasn’t cleaned out fully - there was trash from the previous user. Additionally, Shannon had told me that I had “a full tank of gas”. After my inspection of the vehicle, this was not the case, I was short 1/8 of a tank! When I confronted her that I had a question, she made me wait till she shut her office and pull out of the gated facility to tell me that the truck was sitting on a slant and the tank was full. I capitulated, only to find out she lied to my face and took off-I was shorted an 1/8th of a tank. I know Uhaul would charge me a high premium on returning a truck short of my agreed gas level. I’m waiting for U-haul to make this right!!!!

Christopher Miller 
Rating:
4.0

Customer did not leave a comment.

Austin Dickson 
Rating:
5.0

Customer did not leave a comment.

Dennis Johnson 
Rating:
5.0

Customer did not leave a comment.

jeffrey zisk 
Rating:
4.0

Customer did not leave a comment.

Dixy Miranda 
Rating:
5.0

Customer did not leave a comment.

Brian Mangan 
Rating:
4.0

Customer did not leave a comment.

Stephanie Stephanopoulos 
Rating:
5.0

Easy return.

kathi kimmins 
Rating:
5.0

Customer did not leave a comment.

Shaun Garza 
Rating:
5.0

My experience was just find. Nothing needed to change about trucks or service. Service was friendly an always available!

Donjalene Cozad 
Rating:
5.0

Easy Peasy. Thanks for the smooth and efficient transaction.

Kathi Kimmins 
Rating:
5.0

Customer did not leave a comment.

Keith Johnston 
Rating:
5.0

Customer did not leave a comment.

Keith Johnston 
Rating:
5.0

Customer did not leave a comment.

HEATHER MCINTOSH 
Rating:
3.0

When we picked the U-haul up and got it to the location for loading, we discovered a large bulge on one of the rear tires, so had to take truck back for repairs.....Cost us 3 hours.

Eileen Holliday 
Rating:
5.0

Customer did not leave a comment.

Keith Johnston 
Rating:
4.0

Customer did not leave a comment.

Nancy Cline 
Rating:
5.0

Customer did not leave a comment.

Margie Ivens 
Rating:
4.0

Customer did not leave a comment.

DAVID MCKINSTRY 
Rating:
5.0

Customer did not leave a comment.

SANDRA BIAS 
Rating:
5.0

Everything was great. I have nothing to add for improvement. I will add that Darren Draich was a great help and did a great job finding me the best deal. I will be back and will deal with him

JAMES ZDANCZEWSKI 
Rating:
5.0

Customer did not leave a comment.

GARY ROUZER 
Rating:
3.0

Customer did not leave a comment.

TRISTAN KONCSOL 
Rating:
4.0

Customer did not leave a comment.

JOHN KLINE 
Rating:
4.0

Customer did not leave a comment.

ANNIE BOURNE 
Rating:
5.0

Everything was great

JOSEPH NARDO 
Rating:
5.0

Great customer service. Friendly service! Thank you!

SCOTT JONES 
Rating:
4.0

Customer did not leave a comment.

jeff barnhart 
Rating:
5.0

Customer did not leave a comment.

SHERINE GHAZALEH 
Rating:
4.0

Let people know when you wont be available, and the back backup light was out.

Darlene Layne 
Rating:
4.0

I had the reservation for 2 weeks prior to the date, U-haul didn't tell me I needed to travel to pick up my 2 trailers I spent half a day running after trailers, just crazy they also did not inform me I couldn't have the trailers at the same location as I requested, however the folks in Leavitsburg and Mahoning Ave were very nice, so my suggestion is tell the customer You can't move equipment to the location the customer request !! 20+ miles is NOT. Acceptable Lori C.

LORI CRESONG 
Rating:
4.0

U-Haul needs to partner with a new insurance rider as RepWest stinks.

whitney kuszmaul 
Rating:
5.0

Customer did not leave a comment.

SIDNEY B MARLIN 
Rating:
5.0

Nothing...Shannon was the BEST!!!

JAMES CHANEY 
Rating:
5.0

Make sure you get my address right to my new place next time!!!

BRIAN KUNZE 
Rating:
4.0

UHaul Leaked

JASON REINER 
Rating:
5.0

Customer did not leave a comment.

Shawn Alexander 
Rating:
5.0

N/A

JAY MELROSE 
Rating:
3.0

Customer did not leave a comment.

MICHAEL PFLAGER 
Rating:
3.0

Customer did not leave a comment.

RANDY MURDOCK 
Rating:
3.0

I had to drive about 30 miles to pick up a trailer that I could drop out of state.I didn't know only certain trailers were for one way use.

BEN DODSON 
Rating:
5.0

Customer did not leave a comment.

KAREN BURGESS 
Rating:
2.0

Unfortunately, we had to drive 40 minutes to pick up a truck which had been promised in Hermatige, Pa. Why was I NOT informed that if I changed the reservation to cash, that I would have to pay an extra 100.00. Why is NOT cash good anymore. I could give you plastic and before you got it I could remove ALL of the cash and you would get nothing! What ever happned to cash? This policy certainly does NOT allow those who have little to no money to do business with your company. For some of us, myself included on a limited income/fixed income coming up with the extra cash is nearly an impossibility. In the future, please consider your ENTIRE pool of candidates when you are making a policy that is harmful to some.

Karen Neal 
No reviews have been submitted for this location.

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