Have the staff park the rental truck. The parking area is very small & tight. It was intimidating to park such a big vehicle in reverse as the location employee requested.
Danny K
Customer Reviews for Canyon Rose Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Conveniently located and picking up / returning my truck was straight forward. If you’re in Gold Canyon and need a 15-foot moving truck, I highly recommend this business.
Brian BOn my 45 minute return trip the AC did not work. This caused me to have to drive in 112 degree weather with windows open. I then felt ill for the remainder of the day. Ive never had a problem with uhaul but Ill be using movers going forward after this experience. Please maintenance your trucks more often!
Elizabeth NRosemary was extremely helpful walking me thru return process. So very friendly. Truck was very clean. I would highly recommend this U-Haul location !🤍
Clifford LGreat job. Thanks for the help!
James DYour automated system is broken! It took us 45 mins to get the keys!
Paul KI paid for an extra day ($40) and it I dicated that I should return it to the location by 5:00 pm. When I did return it (at 4:10 pm) they charged be an extra $40 because it wasn't returned by 10;00 am whe. I had picked it up to start my move (even though the contract stated to return no later than 5:00 pm.
Joel MTruck very dirty, first thing I had to do was wash windows inside and out. Wiped down interior.
Donald MGreat service
George GRobin was very nice and helpful
james mJust like a smooth truck rental should be!! A+
James JGreat customer service and speedy check out and in.A+
James JGreat service...friendly reps...
RICHARD Fpicking up the reservation took forever, the clerk was on the phone longer than he spent with us picking up truck. the truck was absolutely trashed and dirty inside and out, it left my driveway full of mud that I had to sweep off. we drove the truck 7 miles and I was charged $12.00 fuel charge besides the mileage charge. needless to say, I will never use UHaul again!! EVER!
Steve CKeep on the good work
Daniel VVery friendly and helpful
Todd GExcellent service, very helpful and very caring!
ALICE CThe parking area is limited but other than that there is no issue with this location
Dale LWe went to pick up truck at scheduled time 10am. This office made a timing error, schedule conflict. Couldn't pick up truck till 1pm This was inconvenient. I had expected to see some kind of discount because of said inconvenience. Won't use them again, nor recommend them either. Not cool
Gerald DEverything was ready and did the online check-in and it was very smooth.
DIANE HEasiest rental experience I ever had.
Barbara Bnothing
David SIt was perfect! Definitely go to Rose canyon
Heidi KFriendly people and helpful. Check in and out very easy answered all question. Will go back when we need a truck rental.
Richard GEspecially good customer service great experience all around
RANDALL WTo much for a mile. Should. Be 50 cents a mile
Steven IGreat customer service And smile,
Michael SNone at this time
Kevin LThe lady that checked us out was very nice and easy to work with. The office was very comfortable and clean. For sure I will send friends there it they need moving help!
Rudy DGet people’s id photos and secondary contact before you get the pick up location.
BILLY SReduce the mileage rate - I would have used the truck more. The U-Haul person who served me was very helpful and friendly. It made for a very smooth rental.
William KFast and easy for local use
Jerry S