Customer Reviews for Captains Cars
(U-Haul Neighborhood Dealer)

4 reviews

6055 College St   Beaumont, TX 77707

(409) 225-9896

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 10 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(409) 225-9896

6055 College St
Beaumont, TX 77707

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Due to a family emergency of the owner I was required to pick up the afternoon before the date specified. I asked if the additional hours would be added to charges was told no it would start at 9 the next morning as per reservation. When getting contract time started at 4 the day of pick up instead of returning by Sunday we had to return Saturday by 4 pm. We managed to get it there by 4:30 filled up with gas. Was charged additional 14.67. This was very rushed. Wasn't easy at all. So to do better just keep your word when uhaul is responsible for the time change. We were given an option to drive to Port Arthur which was 30 miles farther to pick up a different truck. Also a timely waste.

Vicki Ogle 
Rating:
5.0

Customer did not leave a comment.

Othena Thomas 
Rating:
5.0

nothing needs to be done, it's all good

Wayne Boynton 
Rating:
1.0

Personal did not have a clue on how to prepare the rental agreement forms...waited over a hour and a half on her to fill out rental agreement...

KEITH DENBY 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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