Customer Reviews for C&R Automotive & Transmission
(U-Haul Neighborhood Dealer)

604 reviews

1901 N Baltimore St   Kirksville, MO 63501
(3 blocks north of Hwy 63)

(660) 665-4442

Office Hours

  • Mon-Fri: 8:30 am–5 pm
  • Sat: 8:30 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(660) 665-4442

1901 N Baltimore St
Kirksville, MO 63501
(3 blocks north of Hwy 63)

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5 pm
  • Sat: 8:30 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

James Hunt 
Rating:
1.0

Customer did not leave a comment.

john gak 
Rating:
4.0

I dropped off at night, so I didn’t meet any staff. The location was well lit & easy to find. The only complaint I have is that the entry/exit is extremely narrow to get a 20ft truck & transport around. I’m an experienced driver, so I was able to navigate it, but someone not accustomed to driving truck/trailer in tight spots would most likely have caused damage. Vehicles lined the building on both sides making it almost impossible to fit the truck. Also, I couldn’t find the U-Haul key drop box, so I assumed it was the 24 hour box, but wasn’t for sure. Maybe a U-Haul label on the box or something. Other than that, the mobile check-in was easy and the location was easy to get to.

Klayton Dennis 
Rating:
2.0

When picked up the vehicle there was no gas in it. Was worried would even make it to a gas station. I dropped it off at the location in Olathe with almost 1/4 tank left and they charged me a fuel charge because I didn't have it at least 1/4 full. WHen I explained when I picked it up it was empty, they said it didn't matter.

Michael Wolgast 
Rating:
5.0

Customer did not leave a comment.

Matthew Barker 
Rating:
5.0

Great crew and very helpful. Not my first rental

Jordan Shoop 
Rating:
5.0

Customer did not leave a comment.

William Cooper 
Rating:
4.0

Customer did not leave a comment.

Gary Stamper 
Rating:
3.0

Customer did not leave a comment.

Dennis Wehmeyer 
Rating:
5.0

Customer did not leave a comment.

Ceria Dile 
Rating:
4.0

Customer did not leave a comment.

Julia Peters 
Rating:
4.0

Rien a.signaler

willie matobu 
Rating:
5.0

Not too happy about safetow … didn’t get a call back or anything, but a great rental.

Derek Weiler 
Rating:
5.0

Customer did not leave a comment.

Ann Banks 
Rating:
3.0

Customer did not leave a comment.

Mark Davis 
Rating:
5.0

Customer did not leave a comment.

William Allen 
Rating:
4.0

Customer did not leave a comment.

Alan Strasser 
Rating:
5.0

Great guy at the Kirksville location.

tony hamilton 
Rating:
5.0

Customer did not leave a comment.

Marilyn Riley 
Rating:
3.0

We arrived at our drop off location late. The office was close and we needed to get the combo for the drop box. We call customer service and rep talked us through the drop off process on the phone. She stayed on with us until our truck was returned online and got us the code for the lock. She went above and beyond for us. Great service!!!

Lydia Assensi 
Rating:
5.0

Friendly and helpful!

MARILYN JACOBER 
Rating:
3.0

Customer did not leave a comment.

Rebecca Arends 
Rating:
3.0

Customer did not leave a comment.

Katherine Metten 
Rating:
5.0

Customer did not leave a comment.

mark rader 
Rating:
5.0

Customer did not leave a comment.

Mike Weaver 
Rating:
5.0

Customer did not leave a comment.

ETHAN KOSSOVER 
Rating:
5.0

Customer did not leave a comment.

Jill Ohnsorg 
Rating:
5.0

Very friendly and helpful.

rick koyer 
Rating:
3.0

Customer did not leave a comment.

Paxton Phillips 
Rating:
3.0

Was closed Friday night when I dropped off the trailer and closed Saturday and Sunday. I went on line to the link in your text msg but was not able to complete the process. I do have photos of the trailer at the drop off site.

Ricky Cornish 
Rating:
3.0

Better instructions posted for drop-off.

JOHN MAGGART 
Rating:
4.0

Storage area was very congested . More room to drive through would help.

ELIZABETH SETUM 
Rating:
5.0

Customer did not leave a comment.

Travis Erwin 
Rating:
5.0

Customer did not leave a comment.

NEAL CHAMBERLAIN 
Rating:
5.0

This is a good location. But not perfect. They are very nice, and they did a good job. They were very helpful. They were busy with automotive stuff. But still a good shop

Zachary Rohman 
Rating:
2.0

Honestly the arrangement of the lot and entrance/parking if the Uhauls, while I was leaving I was blocked for 5 mins because a truck was renting an enclosed Uhaul trailer and blocked the path out towards the street.

kelly harmon 
Rating:
5.0

Dry friendly and efficient. Great customer service.

Kathy Helton 
Rating:
5.0

this place was outstanding, very friendly and helpful

KIMBERLY RICE 
Rating:
5.0

Customer did not leave a comment.

Lisa Depuy 
Rating:
5.0

Customer did not leave a comment.

Donna Moore 
Rating:
5.0

Customer did not leave a comment.

Blair Abshire 
Rating:
5.0

Customer did not leave a comment.

AMELIA CARRILLO 
Rating:
3.0

The lot was a bit unorganized as we had to return after hours

Linda Wood 
Rating:
5.0

Customer did not leave a comment.

Bryan White 
Rating:
5.0

Customer did not leave a comment.

Sheila Hargis 
Rating:
5.0

Customer did not leave a comment.

Gary Dusseault 
Rating:
5.0

Customer did not leave a comment.

Teresa McFarland 
Rating:
5.0

The guys were very helpful and made renting a breeze. I highly recommend them for your U-HAUL Rentals.

ZACH REEVES 
Rating:
5.0

Customer did not leave a comment.

Roger Armstrong 
Rating:
5.0

Customer did not leave a comment.

SHANNON BOLAND 
Rating:
4.0

Customer did not leave a comment.

Beth Vittengl 
Rating:
5.0

Customer did not leave a comment.

Tyler Peck 
Rating:
3.0

Customer did not leave a comment.

Desire Scott 
Rating:
2.0

Inside was dirty. Wind shield wipers were substandard. Windshield was filthy before we even left the parking lot. Had 44 miles to empty when we got it. Steering felt loose and the brakes felt worn.

Steve Everhart 
Rating:
4.0

Customer did not leave a comment.

Lance Yurich 
Rating:
5.0

Customer did not leave a comment.

David McSwain 
Rating:
4.0

Customer did not leave a comment.

John Parmer 
Rating:
4.0

Location not open when we dropped off.

Robert HELLER 
Rating:
5.0

Customer did not leave a comment.

Sandeep Govin 
Rating:
5.0

C&R assured me that the trailer would be available as reserved. I received 2 different calls from u-hauls reps that stated trailer would /could not be confirmed for my location. There was a communication break down between u-haul and my location.

GEORGE WELLS 
Rating:
5.0

Customer did not leave a comment.

Alex Wiesner 
Rating:
5.0

Customer did not leave a comment.

Enrique Moeller 
Rating:
5.0

Customer did not leave a comment.

Kurt Grathwohl 
Rating:
5.0

Customer did not leave a comment.

Tucker Murry 
Rating:
5.0

Customer did not leave a comment.

DARRELL LLOYD 
Rating:
5.0

Customer did not leave a comment.

Dannie McClellan 
Rating:
5.0

Customer did not leave a comment.

Taylor Spier Spier 
Rating:
3.0

I found a box of Morning After Pills in the center seat and the center seat had sticky stuff on it.

Luke Schafer 
Rating:
3.0

The problem was when we went to pick it up they didn't have a record of it. I had placed a hold and paid for it online but for some reason they didn't get the information. :(

Shelli Sesock 
Rating:
5.0

We were actually super impressed by the associate's helpful attitude. They were engaging and had a smooth process for getting in and out. Moving is stressful and you guys made this part so easy! Thank you!

Christopher Bowland 
Rating:
5.0

Staff was excellent

Deborah Doleh 
Rating:
5.0

Customer did not leave a comment.

Bill Hume 
Rating:
3.0

Having to drop off without a person was a bit confusing and it's very small without prominent uhaul markings.

Adora Easterbrook 
Rating:
3.0

Customer did not leave a comment.

Cynthia Smalley 
Rating:
5.0

Customer did not leave a comment.

Stacey Caraway 
Rating:
5.0

Kelly did a great job and got the trailer set up to go very quickly. Great Experience.

Andrew Ragouzis 
Rating:
5.0

Customer did not leave a comment.

Robin Carroll 
Rating:
3.0

Customer did not leave a comment.

Wade George 
Rating:
4.0

Customer did not leave a comment.

Renee Herron 
Rating:
5.0

Customer did not leave a comment.

Michael Ellis 
Rating:
4.0

Customer did not leave a comment.

ROBERT SULLENS 
Rating:
5.0

Customer did not leave a comment.

ZACHARY MILLER 
Rating:
5.0

The only issue I had was the door was very hard to open. U-Haul, in general, needs better tie down options in their trailers.

DARRELL WILLIAMS 
Rating:
3.0

Make sure that car dolly is in proper working order. The one we used. The lights stopped working less than an 2 hours into the trip and a tire strap broke over an hour out from our destination.

Stephanie Tamplen 
Rating:
5.0

Customer did not leave a comment.

Shabaka Williams 
Rating:
5.0

Customer did not leave a comment.

Ariel Johnson 
Rating:
5.0

Customer did not leave a comment.

GARY EASTRIDGE 
Rating:
5.0

The people were very helpful and friendly. I was able to pick up my item quickly and had no trouble dropping it back off. I would highly recommend this location and I've rented from many Uhaul places over the years. Great experience!

Gretchen Paxton 
Rating:
5.0

Staff was very helpful and pleasant. Would definitely recommend to others and will using their services in the future if I have need for U-haul.

FRANCES SPARKS 
Rating:
5.0

Great bunch of guys. Friendly and professional.

JOHN ZHU 
Rating:
5.0

Customer did not leave a comment.

DAVID WALKER 
Rating:
4.0

Customer did not leave a comment.

Jennifer Polniak 
Rating:
5.0

Uhaul needs to communicate better with the business whom rents out their trucks

ERIK HANSEN 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER MELVILLE 
Rating:
5.0

None

RODNEY CRAFT 
Rating:
5.0

Customer did not leave a comment.

WESLEYNOLAND MANTLO 
Rating:
3.0

Customer did not leave a comment.

ROLAND METAJ 
Rating:
5.0

Excellent crew! Thank you all again! Highly recommend this location.

MARK ANDERSON 
Rating:
5.0

Customer did not leave a comment.

ROBERT SIMMONS 
Rating:
5.0

Customer did not leave a comment.

BRAD WAGGONER 
No reviews have been submitted for this location.

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