Customer Reviews for Cairo Glass & Paint
(U-Haul Neighborhood Dealer)

293 reviews

585 5th St NE   Cairo, GA 39828
(3 Blks From Hwy 84)

(229) 377-8941

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(229) 377-8941

585 5th St NE
Cairo, GA 39828
(3 Blks From Hwy 84)

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Cindy M. 
Rating:
4.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

wayne W. 
Rating:
5.0

Customer did not leave a comment.

Jessica G. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
1.0

The app is horrible took 2 hours to pick the truck up

Richard B. 
Rating:
5.0

Great customer service.

Jesse H. 
Rating:
5.0

Customer did not leave a comment.

Jim W. 
Rating:
4.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Tarnesha H. 
Rating:
5.0

great service, great trailer, will use it again.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

Walter B. 
Rating:
5.0

Quick and easy drop off

Larry L. 
Rating:
5.0

Customer did not leave a comment.

david D. 
Rating:
5.0

Everything was great!

Mahlon B. 
Rating:
5.0

Customer did not leave a comment.

Roxanne C. 
Rating:
4.0

Customer did not leave a comment.

Charles N. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

The owner went as far as to hook up the trailer to my truck. Very professional and courteous. I highly recommend this business.

Timothy C. 
Rating:
5.0

The staff at this location were friendly and had the truck and equipment ready when I arrived. The online reservation process was easy to follow and made my pickup and return a quick process. WELL DONE!

Timothy H. 
Rating:
5.0

Returning the vehicle to keep from paying an extra $25. I should not have to take a ton of pictures of everything detailed item to not get charged extra money. My phone was dead and I was not able to do any of that because did not know I needed to do all that in the first place. I think a person should be told these hidden issues up front so they can be prepared. Thank you and Have a Blessed Day 😇

cynthia M. 
Rating:
5.0

None we were well pleased with y'all

JAMES E. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
4.0

Customer did not leave a comment.

Nicholas S. 
Rating:
5.0

I would improve the online portion of things. It was difficult to have everything processed, and I had to call in for assistance. I would also have a disclaimer telling customers that the location of the check in and where the truck is parked are not the same. Other than that, everything was great!! The lady I spoke with, stayed on the phone with me during the difficulties to ensure that my payment had actually gone through. Thank you!

Bryan S. 
Rating:
2.0

Although the representative checked the equipments in he couldn't answer questions or knew what to do about our concerns, perhaps U-Haul should train their representatives better.

dailia W. 
Rating:
3.0

Please let customer know bout the lock box jey to pick up . Our experience was we havent moved in 20 years and didn't know bout lock box key to pick up truck . The business we'd went was closed even though we were told truck would be there. We thought we were out of a truck and contacted website at uhaul and they told us had been do the lockbox for couple years but we didn't know that.

Gerald T. 
Rating:
5.0

Customer did not leave a comment.

CLARENCE R. 
Rating:
5.0

Customer service was excellent. Made the entire pickup experience easy.

Joyce H. 
Rating:
1.0

The Uhaul we got had no gas in it when we picked it up. It wasn't an issue until the people told me i needed to put as much gas in it as there was when i picked up. I left a quarter tank of gas in the truck when i dropped it off when the gas light was on when picked up. So they charged me over $100 for no reason. The lady at Glass and Paint argued with me and told me to “Get over It”. So yes I wouldn't recommend Uhaul to anyone. Get your own truck and trailer instead of dealing with their bull crap.

Allen P. 
Rating:
5.0

We had great service

Robert F. 
Rating:
3.0

Customer did not leave a comment.

Catrina C. 
Rating:
5.0

Customer did not leave a comment.

Sharmaura C. 
Rating:
5.0

Super nice people!

cindy M. 
Rating:
3.0

Customer did not leave a comment.

Rebekah C. 
Rating:
5.0

Excellent service! They had what I needed, answered all my questions, and were very helpful. After a previous bad experience with U-Haul, I was delighted to have a good one. I am annoyed that there is no support for the trailer when you disconnect it from the vehicle. One has to use one's back to lift it off and then up and on again. WHY don't you equip the trailers with something this simple? This time I had a guy to assist; last time I had to lever the trailer up with a 2" X 4". Not fun.

Janet A. 
Rating:
5.0

Great service, no complaints.

STEVE A. 
Rating:
5.0

Customer did not leave a comment.

Constance O. 
Rating:
5.0

Thanks

John G. 
Rating:
3.0

Not open until Wednesday does not seem customer friendly

joe M. 
Rating:
5.0

Customer did not leave a comment.

Jessica D. 
Rating:
5.0

Customer did not leave a comment.

Jessica D. 
Rating:
5.0

Customer did not leave a comment.

FORENZA C. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

June R. 
Rating:
5.0

Great Service Thanks

Ophelia W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
4.0

close during drop off

Fred C. 
Rating:
5.0

Nice friendly helpful folks.

Bill T. 
Rating:
5.0

Customer did not leave a comment.

ZACHERY A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
3.0

Increase the number of checks done to the equipment before sending it to a customer.

Clifton M. 
Rating:
3.0

The uhaul wasn't clean when we arrived. But they did clean it out before we left.

Amanda E. 
Rating:
5.0

Absolutely nothing. The young lady who helped me through this move was outstanding. In a time when customer service seems to be dying out, she was head and shoulders above my expectations.

William L. 
Rating:
5.0

Customer did not leave a comment.

Evie M. 
Rating:
5.0

Customer did not leave a comment.

cindy M. 
Rating:
3.0

Customer did not leave a comment.

Demetrius W. 
Rating:
5.0

Clean quick and responsive unit made last part of this journey easy

Raymond P. 
Rating:
5.0

Customer did not leave a comment.

Megan S. 
Rating:
5.0

Customer did not leave a comment.

Leon C. 
Rating:
4.0

Customer did not leave a comment.

WARRIE B. 
Rating:
5.0

They are always prepared, use Covid safety measures, have clean trailers and accommodate changes.

Marcia B. 
Rating:
5.0

Customer did not leave a comment.

Zach C. 
Rating:
5.0

Staff were accommodating to our changed schedule and wonderful on site.

Marcia B. 
Rating:
3.0

I rented the open top trailer for 2 hours and was charge the full price! I would have thought that they Would have discounted my fees by a lesser amount That the full price! Your competition will charge less for A half day rental !

DENNIS P. 
Rating:
4.0

The customer service call line is extremely long wait time

Cory B. 
Rating:
5.0

Fantastic customer service, very helpful and friendly. Excellent experience. Thank you

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM E. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
1.0

Truck was not sanitized between use. Or before I got into it. Told the young girl there that reserved my Uhaul I needed a appliance dolly but failed to list that on my reservation. So upon pickup of the truck guess what? No appliance dolly. I know the truck wasn't sanitized before i got it because I live right @ the place and saw when the truck came in and when they reparked the truck. Very poor communication there with the place and the girl in charge and we are in the middle of a pandemic and the truck should have been cleaned.. Period! No excuses. Very unprofessional. Do you all plan on doing anything about it? No! Wasted words right? Of course.

TIMOTHY H. 
Rating:
5.0

Very professional and helpful!!!

Allen S. 
Rating:
5.0

They were great.

David M. 
Rating:
5.0

Customer did not leave a comment.

Kameron P. 
Rating:
5.0

Nothing !! it was Perfect

Morris F. 
Rating:
5.0

Customer did not leave a comment.

Homer C. 
Rating:
5.0

As always Michael and staff are fantastic

Jim C. 
Rating:
2.0

First, the was not the location I chose. The day before pick-up, they called me explaining my reservation was transferred to them because the original location didn't have a truck. I had to drive almost 35 miles to pick up the truck. This location is clearly in it for the money. The truck I rented had windshield wipers that were dry rotted. When I called to report it to them, the lady said, "there's nothing I can do about it once it leaves." She told be to "call for roadside assistance." Hey attitude was terrible. She never even apologized.

Tina W. 
Rating:
5.0

Nothing at all! Everything was quick and easy. It was a great experience.

Donald D. 
Rating:
5.0

great experience. no issues

Rhonda W. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Frankie A. 
Rating:
5.0

Customer did not leave a comment.

Rory H. 
Rating:
5.0

Nothing. Everyone was great.

Anna H. 
Rating:
1.0

Customer did not leave a comment.

Carlos B. 
Rating:
5.0

I ended up at this location because the original location was not even an open business location. I missed the movers and had to pay people to come help load the furniture. the delay cost me two extra days. PLEASE take the HWY 84 location in Bainbridge GA out of your system. This created so many problems for us. As far as the new location, they were great. I will recommend them to everyone.

Scott P. 
Rating:
5.0

Everything went so well no improvement needed. We've used this location twice within a month & the staff is friendly & helpful. I would definitely use this location agn if needed

Barry W. 
Rating:
4.0

My encounter at The Thomasville GA (On 319) had computer errors. #5000 pound hitch capacity couldn't pull dolly requiring #3500 pound hitch. ???

albert B. 
Rating:
5.0

Customer did not leave a comment.

Steve L. 
Rating:
3.0

Customer did not leave a comment.

Corey C. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

Malone H. 
Rating:
3.0

Customer did not leave a comment.

Carson M. 
Rating:
4.0

They did a great job getting me set up.

William S. 
Rating:
5.0

Customer did not leave a comment.

mark W. 
Rating:
5.0

Customer did not leave a comment.

Malone H. 
Rating:
5.0

Customer did not leave a comment.

Scott A. 
Rating:
5.0

Customer did not leave a comment.

Malone H. 
Rating:
5.0

The truck was clean and ran fine but it had not air conditioning . So I had to ride 80 miles in the heat with my wife. I returned the truck and to them about it and all the clerk said was yeah we know it needs to be serviced. They didn't offer an apology or anything or any discount for the uncomfortable ride. I won't rent a truck from them again.

Robert R. 
Rating:
5.0

Everything was fine...great customer service

Teresa M. 
No reviews have been submitted for this location.

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