Customer Reviews for Coal Bin Storage, Inc.

56 reviews

655 S Marguerite Street   Coal City, IL 60416

(815) 634-8567

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(815) 634-8567

655 S Marguerite Street
Coal City, IL 60416

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Tom was absolutely incredible, I wouldn’t recommend any other storage facility. He was very accomodating!

Heather Sheperd  |  Overall Experience 
Rating:
5.0

Easy and professional. From moving in to moving out. One of the best storage facilities I’ve ever dealt with!

Nicklaus Hubbs  |  Overall Experience 
Rating:
5.0

Much better facility and friendlier service than Hometown. For over 6 yrs, my belongings were well kept and safe.

LORI LANDRY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leslie Kloski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Kalis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nick / Shelly Mesik  |  Overall Experience 
Rating:
5.0

Very satisfied with this company!

Angela Dedin  |  Overall Experience 
Rating:
4.0

The staff at Coal bin in Coal City was very friendly. Always answered my questions and was very responsive to my needs. I would definitely recommend going there when you are need of extra space.

Barry Trenholm  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY FARRELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Meghan Harvey  |  Overall Experience 
Rating:
3.0

Don’t pro rate if you leave early and charge 30 bucks for a 2 dollar lock rip off

Ken Mabke  |  Overall Experience 
Rating:
5.0

I felt my trailer was in good hands all winter.

Matt Vandercar  |  Overall Experience 
Rating:
5.0

Always nice and very helpful when I needed to talk to them would highly recommend

Jolene Giaudrone  |  Overall Experience 
Rating:
5.0

All was good It's great to have a dumpster onsite to use for miscellaneous Thu

Gerald Rice  |  Overall Experience 
Rating:
5.0

Thank you Tom for your courteous friendly service.really appreciate it.

Jose Rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEMITRIUS SKRAPATES  |  Overall Experience 
Rating:
5.0

My Mover left the unit immaculate and has photos. The Manager charged my credit card $100 because three small wooden pallets were left at end of bldg near dumpster. The Manager sent me an email, shortly after my Mover left, and said there was trash left and I was being charged $100. I immediately called him to say we would be back to dispose of pallets. He was indignant and said I was closed out of system and being charged. He then threatened me and said he would call police because I left trash all over. He's a nasty miserable man with no customer service qualities. I will never recommend this facility to anyone.

Lori Zelenka  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NICOLE TRAPP  |  Overall Experience 
Rating:
5.0

Clean clean clean! Coal City Coal Bin took care of my family in a pinch. They always have storage. Easy access and very friendly personal. Thank you!

Brian Coster  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeanine Lightner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexis Hughes  |  Overall Experience 
Rating:
5.0

Great place, I have no complaints, everything was safe and clean besides strong summer humidity, but that’s not a facility issue, it’s just hot this summer, thank you guys for the storage!

Jacob Poppenger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Brasch  |  Overall Experience 
Rating:
5.0

Safe, secure, easy to use. Would recommend to anyone!

Nathan Marlowe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Brewer  |  Overall Experience 
Rating:
5.0

Very easy to deal with!

Matthew Porterfield  |  Overall Experience 
Rating:
5.0

I was very happy with service.

MARK CHRISTOPHER  |  Overall Experience 
Rating:
5.0

I was a customer for a decade and was very pleased with the experience and the property management team.

Gene Rosendale  |  Overall Experience 
Rating:
5.0

Best place I’ve ever used for storage! Move in and move out was a breeze I would highly recommend

Brandi Kuczek  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina Trabold  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany Bittner  |  Overall Experience 
Rating:
5.0

Actually I moved out on Saurday, 6/11/22.

Martha Leonard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ken Gresham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katie Moore  |  Overall Experience 
Rating:
5.0

The staff friendly and helpful. The facility was clean and plowed when it snowed. If I needed extra storage I would go back them. Very well run . Thank you Coal Bin .

Michael Kettmann  |  Overall Experience 
Rating:
5.0

VERY PLEASED. Great Security. Great Customer Service.

DAVID CASPER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sean Case  |  Overall Experience 
Rating:
5.0

Would recommend, great facility and convenient.

Brandon Berger  |  Overall Experience 
Rating:
5.0

Only issue is the gate. You do have to push the buttons firmly. No problem for me, but my wife struggled. The Exit emergency open button had to be used a couple times. Glad it is there. Gate sensor was not working consistently that day. Maybe it was blocked.

William Clover  |  Overall Experience 
Rating:
5.0

Great place . Friendly people. Clean, easy access 👍

Michael Kettmann  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheila Egly  |  Overall Experience 
Rating:
5.0

No issues and great option

Brian Murphy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRENDA CINOTTI AND JIM CINOTTI  |  Overall Experience 
Rating:
5.0

Great staff, very helpful!

Michael Nowak  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dave Thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Daugherty  |  Overall Experience 
Rating:
5.0

Highly recommend , and I always felt very safe going there.

Barbara Peters  |  Overall Experience 
Rating:
5.0

Storage units are new clean easy to get in and out..Customer service friendly fast and knowledgeable. Would recommend.Thank You Tom Florida

Thomas Wenk  |  Reservation 
Rating:
5.0

Very clean facility! Would highly recommend.

Nicholas Midlock  |  Reservation 
Rating:
5.0

Great People to work with!!!! Thanks for everything!

ADAM WALSH  |  Overall Experience 
Rating:
5.0

I had some furniture and other household items in storage for two winters. There was no moisture in my unit and there was absolutely no smell either. I was extremely satisfied.

GINA SCHOCK  |  Overall Experience 
Rating:
5.0

Very professional. Will do business with them in the future.

Bryan Erickson  |  Reservation 
Rating:
5.0

Very nice and helpful. Did not know a security deposit was needed, but it wasn`t a problem.

Privacy Request  |  First Impressions 
Rating:
5.0

Very nice facility, very clean, very friendly and helpful lady.

Privacy Request  |  First Impressions 
Rating:
5.0

The unit is spacious and very clean. The gate and cameras make me feel secure in storing my belongings here.

Privacy Request  |  First Impressions 
Rating:
4.0

Very clean, well secured building. Staff was prompt in getting ahold of me.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

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