Customer Reviews for Byrds Auto Sales
(U-Haul Neighborhood Dealer)

173 reviews

543 Hwy 61 N   Natchez, MS 39120

(601) 304-4141

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: 8 am–12 pm

Services at this Location:

Contact Us

(601) 304-4141

543 Hwy 61 N
Natchez, MS 39120

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: 8 am–12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing was fine

Alisha Wilson 
Rating:
5.0

Lube the racket system for securing the car tires

Willie Tyler 
Rating:
2.0

It was a puddle of water in the floor of the passenger side like someone took a bucket and dumped it. The car pulley light was hanging off.

Yolanda Hall 
Rating:
5.0

Good job

Robert Whitten 
Rating:
5.0

The customer service was awesome from the beginning to the end . I would recommend this business to everyone. I ask for a discount on my next rental. I will rent at business again. Thank you Mr. Byrd for allowing me to rent at your company. I will send other customers.

Ethel Johnson 
Rating:
4.0

Lot is awful small large trucks can’t turn around. But attendant is very easy to work with and accommodating. I have rented here four or five times- always a good experience. I will continue to rent here as long as he has U-Haul equipment.

william Garrity 
Rating:
5.0

Customer did not leave a comment.

Devin Bass 
Rating:
5.0

Customer did not leave a comment.

Beatrice Robinson 
Rating:
5.0

Tommy was easy to work with. Truck was clean and ready for pickup at stated time.

Greg Bordlee 
Rating:
5.0

Everything was good.

Lorraine Anderson 
Rating:
5.0

Great location :)

richard branyan 
Rating:
5.0

Customer did not leave a comment.

Todd Brewer 
Rating:
5.0

It was perfect and I love that you were open on Sunday. I couldn’t find a U-Haul anywhere else. You’re a life saver.

rosaiee cotton 
Rating:
5.0

Better mileage.. But all was good..

Patricia Peoples 
Rating:
4.0

Customer did not leave a comment.

Wilmer Floyd 
Rating:
5.0

Good location - friendly owner

richard branyan 
Rating:
5.0

Customer did not leave a comment.

Tamara Gibson 
Rating:
5.0

Nothing you're doing a good job will rent ag

velma mi 
Rating:
5.0

Customer did not leave a comment.

Sherrelle Smith 
Rating:
5.0

Customer did not leave a comment.

Angela Felts 
Rating:
5.0

Customer did not leave a comment.

rick miley 
Rating:
5.0

Absolutely nothing! The gentleman was so polite and very helpful. I was in a tough spot and he took no time to think of helping out.

DANIEL BREWER 
Rating:
5.0

Customer did not leave a comment.

Lucille Clark 
Rating:
5.0

Customer did not leave a comment.

David Knapp 
Rating:
5.0

Best place to rent from 5☆☆☆☆☆

Valerie Coley 
Rating:
5.0

Nothing

herbert lewis 
Rating:
3.0

Is what it is. I think they are doing their best.

John Lyons 
Rating:
5.0

They were friendly and accommodating.

AYRES HAXTON 
Rating:
5.0

The owners were super nice and friendly. The only issue I have is that I had a 10" reserved for 2 days. The day before pick up i was called by Tommy and asked if I still needed the truck and I did but I thought i would only need it for 1 day instead of 2. He then asked me if I could pick up truck earlier than I had planned and return it by 330 that afternoon cause he my truck that I had officially reserved for 2 days going back out that same afternoon at 4. How if my truck was reserved for 2 days was it going back out on day 1 when Tommy did not know when he double booked it, that I only needed it for one day? Kinda like he double booked truck for extra money

Jeni Jones 
Rating:
5.0

Customer did not leave a comment.

Chelsea Phipps 
Rating:
4.0

No improvement needed

KEN WILLIAMS 
Rating:
4.0

Customer did not leave a comment.

charemaine king 
Rating:
3.0

Customer did not leave a comment.

RC Woody 
Rating:
5.0

Customer did not leave a comment.

Katherine Harrigill 
Rating:
5.0

Tommy and Brenda nice people

Kenny Woo 
Rating:
3.0

Customer did not leave a comment.

Carmen Gillam 
Rating:
5.0

Customer did not leave a comment.

Cederick Harris 
Rating:
4.0

Customer did not leave a comment.

Winston Landymore 
Rating:
2.0

Not knowledgeable about equipment and was unaware that the 26’ trucks have different weight capacities. They tried to give equipment out that did not match paperwork. I had 48 furniture pads reserved and the location only had 7 on hand. I had to add air to my auto transport trailer and the front passenger tire on the 26’ truck was balding and needing replacement. Overall, not my best experience with the U-Haul company this move. Will be exploring other options for my next move.

Derek Luman 
Rating:
5.0

Customer did not leave a comment.

James Campbell 
Rating:
5.0

Very accommodating. I had reserved a trailer that was too small, and the owner let me exchange it for a larger one.

Wesley Steckler 
Rating:
5.0

Very good location Tommy very helpful Fast in and out Thanks

richard branyan 
Rating:
3.0

Everything was great, but the uhaul I rented needed a front end Alignment.

KATRINA CHAMP 
Rating:
5.0

Always nice man to deal with.. very helpful

Debi Hambright 
Rating:
5.0

Tommy was great w directions and instructions. He was onsite after hours to receive truck. Great guy.

Valeria Lomax 
Rating:
5.0

Customer did not leave a comment.

Raymond Murray 
Rating:
5.0

Customer did not leave a comment.

TRINIDY WILSON 
Rating:
5.0

Customer did not leave a comment.

Gerard Pozzi 
Rating:
5.0

Mr. Byrd was a joy to work with and went out of his way to be sure our rental was set the way we needed. He was more than willing help us with every step of this rental.

pam smith 
Rating:
5.0

Customer did not leave a comment.

Jarrod Clark 
Rating:
5.0

Customer did not leave a comment.

Philip Welsh 
Rating:
4.0

This was a very quick and easy process. The owner was very polite, courteous, and friendly. We were able to pick up the vehicle a little early and since return was on Sunday and the establishment would be closed, we’re able to leave the keys in the drop box.

Walter Turner 
Rating:
4.0

Customer did not leave a comment.

denyria bacon 
Rating:
5.0

I think customer service is #1 especially at drop off. These guys were 100% on point and would recommend the UHAUL in Ruston as a perfect place to rent a trailer or drop off.

johnny vizina 
Rating:
5.0

The owner was professional and very friendly. He was very helpful and I can't think of anything I would change about this location.

Floyd G. Crawford 
Rating:
4.0

Bigger lots. It was pretty tight with a pickup and trailer

Richard Henderson 
Rating:
5.0

I can’t think of anything that they could do differently.

mark werkowitch 
Rating:
5.0

Any

nikki kinkki 
Rating:
3.0

Customer did not leave a comment.

Kenneth Sterling 
Rating:
5.0

Nothing!

Rebecca Carlisle 
Rating:
5.0

Customer did not leave a comment.

TOMMY SEALS 
Rating:
5.0

Customer did not leave a comment.

Deirdre Favreau 
Rating:
1.0

The Guy Tommy Byrd is a Liar and the Field Manager Believe what he tell him

Almetet Brown 
Rating:
5.0

Nothing everything was great, and the manerger was very experienced and polite.

PARIS WILLIAMS 
Rating:
5.0

Great customer service.

Dustin Hinkle 
Rating:
5.0

Customer did not leave a comment.

Stephen Culpepper 
Rating:
5.0

Painless and convenient Experimeny

Stephen Culpepper 
Rating:
4.0

Customer did not leave a comment.

Charles Green 
Rating:
5.0

Customer did not leave a comment.

Kinshasa West 
Rating:
5.0

Customer did not leave a comment.

Stephen Culpepper 
Rating:
5.0

Customer did not leave a comment.

Erykah Kaho 
Rating:
5.0

Customer did not leave a comment.

Branden Penaluna 
Rating:
5.0

Best friendly service, will use again when needed …

albert buckles 
Rating:
5.0

Customer did not leave a comment.

anthony adkins 
Rating:
5.0

Customer did not leave a comment.

Kordare Robinson 
Rating:
2.0

I paid for a dolly that I did not get. And was still charged for it. My deposit of $100 has not been given back and the vehicle was cleaned and filled up. With pictures to prove it.

Blayne Dunn 
Rating:
5.0

Customer did not leave a comment.

Michael Bledsoe 
Rating:
4.0

Customer did not leave a comment.

Gregory Mitchell 
Rating:
1.0

Included an extra charge without letting me know or contracting me.

rick miley 
Rating:
5.0

Customer did not leave a comment.

ROBERT SCHELLHORN 
Rating:
5.0

Tommy Byrd was a very helpful person in giving me a van to fit my needs.

charle wattick 
Rating:
3.0

Customer did not leave a comment.

JULIUS MARTIN 
Rating:
5.0

Very friendly great service

William Singleton 
Rating:
3.0

The location is small with limited inventory. The owner is very friendly and made the process very easy for the dropoff of equipment on a one-way rental.

darryl bubrig 
Rating:
5.0

Customer did not leave a comment.

Candice Larkin 
Rating:
5.0

Very nice gentleman and very helpful. Good experience all around.

Suzanne Foster 
Rating:
5.0

Keep do what u doing customer gonna cum well stocked and maintained

john ware 
Rating:
5.0

This location was very clean and had adequate parking spaces to return the rental. Byrd was extremely helpful and very friendly to us. He made sure our U haul return process was done correctly. He offered to assist us wherever we needed it! We would without hesitation refer this location to anyone.

kimberly alexander 
Rating:
3.0

Customer did not leave a comment.

Debra Foster 
Rating:
3.0

Nice and friendly customer service. Quick. Overall great service

Yvonne Wiliams 
Rating:
5.0

Easy and efficient on both ends.

Richard Davis 
Rating:
4.0

Customer did not leave a comment.

latrisha washington 
Rating:
5.0

Customer did not leave a comment.

Bri Cooks 
Rating:
5.0

I had a very good experience at this location. I'm not sure how it could be improved.

Rhonda Torsiello 
Rating:
5.0

Customer did not leave a comment.

Mitchell Matthews 
Rating:
3.0

Customer did not leave a comment.

KATINA DIXON 
Rating:
5.0

Customer did not leave a comment.

Elston Jackson 
Rating:
5.0

Customer did not leave a comment.

Cynthia Williams 
Rating:
3.0

On the 10 th of December you didn’t rent the size of truck I requested causing me to have to return to Louisiana a 600 mile drive. This rental was suppose to be picked up in Baton Rouge but I had to drive 90 mile out of the way to get the truck ( 180 ) round trip. I never got the truck I ordered the first time and I had to drive one and half to get the second truck and your computer system kept kicking me out of the system. Not a pleasant visit

RUTH KRAL 
Rating:
3.0

Customer did not leave a comment.

ROBERT SIMON 
No reviews have been submitted for this location.

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