Customer Reviews for Brakes Unlimited
(U-Haul Neighborhood Dealer)

564 reviews

2712 Coors Blvd SW   Albuquerque, NM 87121
(1 Building North of Blake, Exactly 2 miles S of Central)

(505) 242-4145

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(505) 242-4145

2712 Coors Blvd SW
Albuquerque, NM 87121
(1 Building North of Blake, Exactly 2 miles S of Central)

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Daniel Fiala 
Rating:
5.0

Truck worked grate SAVE me a lot of Money

David Chavez 
Rating:
1.0

Customer did not leave a comment.

Brady Deese 
Rating:
5.0

Would use this location again

Janice Scroggins 
Rating:
5.0

Customer did not leave a comment.

Pauline Maestas 
Rating:
3.0

Customer did not leave a comment.

Sandra Hernandez 
Rating:
5.0

Great people and wonderful place

isaac fernandez 
Rating:
5.0

The staff member is very friendly and knowledgeable.

LOC DO 
Rating:
5.0

Customer did not leave a comment.

Angel Marquez 
Rating:
4.0

Customer did not leave a comment.

Janice Scroggins 
Rating:
5.0

Customer did not leave a comment.

Brandon Chischilly 
Rating:
3.0

Verify safety checks other than a picture of all four sides. Leaf spring was busted on car hauler.

ANTHONY SAIZ 
Rating:
5.0

Excellent customer service

Vanessa Hernandez 
Rating:
1.0

Was rude. U-Haul was swept and yet made us sweep again saying it wasn’t done right. Have rented over 6 trucks in the last few years and this was the worst experience. May not rent through U-Haul again after this

Lawrence Tafoya 
Rating:
5.0

I loved the service it was friendly and welcoming

Katelyn Sandoval 
Rating:
5.0

Customer did not leave a comment.

Joshua Rivera 
Rating:
5.0

Customer did not leave a comment.

McKenzie Murphy 
Rating:
5.0

The gentleman was very helpful. He had statements and answers for me to get my truck properly and Safely setup for a proper tow pull. 5 out of 5 stars. Also will be taking my vehicles to his shop for any needed service work. Very trust worthy person.

david solano 
Rating:
3.0

Customer did not leave a comment.

Julie Cooper 
Rating:
1.0

Better inform customer how the system works or change the system!

thomas thomas 
Rating:
3.0

Customer did not leave a comment.

Jeanette Gilbert 
Rating:
4.0

Customer did not leave a comment.

rhonda scates 
Rating:
5.0

Lot is a bit difficult to find and cluttered, but the guy there is incredibly nice and helpful. He more than makes up for the look of the place. I liked him so much I grabbed his card because he does brakes and repairs in his shop. Without U-Haul I would have never stopped by. Thank you, now I already have auto repair place I can trust.

William Willaby 
Rating:
5.0

Customer did not leave a comment.

linda walker 
Rating:
5.0

Customer did not leave a comment.

Ernie Grant 
Rating:
3.0

Customer did not leave a comment.

Phylisha Charley 
Rating:
4.0

Customer did not leave a comment.

Gabriel Lopez 
Rating:
5.0

Customer did not leave a comment.

Sandra Lucero 
Rating:
5.0

The gentleman that runs the particular rental place was very friendly and helpful

Shawn Dodson 
Rating:
5.0

Customer did not leave a comment.

Patricia Castanon 
Rating:
5.0

Customer did not leave a comment.

Steven Nordquist 
Rating:
5.0

Nothing! They, (David) at that location is very helpful and goes out of he's way to make you comfortable and welcome. Very understanding if you forget to call or go on line. Thanks David. Barbara Candelaria.

Barbara Candelaria 
Rating:
5.0

I ordered the wrong trailer and the gentleman fixed it for me with no problem. He was very helpfuld I would definitely be coming back to him for service… yes I did call a few family members that’s always rent a uhual.

Diandra Chavez 
Rating:
5.0

Customer did not leave a comment.

Sandro Peralta 
Rating:
2.0

The guy working the desk was rude. Flirted with the female in front of me and was totally not helpful when I just need to be advised.

ADarius Smith 
Rating:
3.0

Pick up location wasn't in the best neighborhood and look rather deserted and messy.

TIFFANY DIAZ 
Rating:
5.0

Vehicle I. Needs help.

Michael Salter 
Rating:
5.0

Friendly owner

julio orteg 
Rating:
3.0

Customer did not leave a comment.

kathleen johnson 
Rating:
5.0

Customer did not leave a comment.

ann aubry 
Rating:
2.0

Make sure the person at the pearl MS location install my trailer hitch correctly so when I go to rent a trailer in Albuquerque NM and my lights don’t work right I don’t have to go to another location to get it fixed before I can use the trailer. Then why make it where you have to pay 5 days when you should have to pay for more. I won’t do business with this company again.

Sheilene Shirley 
Rating:
2.0

I had to go to three different uhaul locations to pick up my uhaul and auto transport. When getting to the Coors location, we weren’t helped when putting on the auto transport, and had very little contact with the man checking us out. Luckily I had driven a uhaul before, but otherwise we might have been in a dangerous situation with no safety information given to us.

Meghan Jonas 
Rating:
5.0

Customer did not leave a comment.

Antoinette Romero 
Rating:
5.0

Customer did not leave a comment.

Jeffry Sutliffe 
Rating:
5.0

The gentleman that works there is very nice and very helpful. He will explain what you need to do when you pick up or dropping off the equipments. Yes i will go there again if i need to and will recommend friends and family.

Stevana Barreras 
Rating:
4.0

Customer did not leave a comment.

Nick Temple 
Rating:
5.0

Customer service is excellent, I wouldn't change a thing.

Carlos Fauntleroy 
Rating:
2.0

Truck clean. Location did not have dollies or moving blankets. Location did not have bathroom. Location was a garage also being used for oil changes.

Sarah Rundlett 
Rating:
5.0

Customer did not leave a comment.

Marcos Guillen 
Rating:
3.0

We were running late & traveling on the road and our rental truck was given to someone else. Please give this information to the renters, to have the phone number in your phone. So you can call if you run late. While driving, I couldn’t phone or look up the number. Thankfully the company worked to get us another truck

Thomas Rarrick 
Rating:
3.0

I felt uncomfortable leaving the trailer outside the gate of the place of business. They were closed when I arrived.

Brigette Nichols 
Rating:
3.0

He was to busy to check my trailer return so he said to leave it and he would do it later so I wouldn’t have to wait. It saved me time and all worked out. So I’m happy.

Jerry Laughter 
Rating:
5.0

Customer did not leave a comment.

Laura Kingston 
Rating:
5.0

Customer did not leave a comment.

Norman Lobley 
Rating:
5.0

N/A

David Romero 
Rating:
5.0

Customer did not leave a comment.

Patricia Castanon 
Rating:
4.0

Late night drop off. Did not see the location. Did speak with a gentleman the next day looking for a pick-up. He was helpful in directing me to the proper location. Greatly Appreciated

Tara Allen 
Rating:
1.0

Customer did not leave a comment.

RUTH MADRID 
Rating:
5.0

They were awesome but I did have trouble with your checking In the drop off with you website it would not let me check in threw online but at breaks unlimited they we're very helpful

kiven inaya 
Rating:
3.0

Transmission had some hesitation...without even a load. I noticed it right after I picked up the truck, before we loaded it to move. Also, I am used to renting the minivans, which are alot more modern. That being said, I was surprised at how banged up this bigger truck was. I did, however, really like the retractable ramp...that was useful. And the customer service I experienced over the phone was above-and-beyomd eccellent. Thank you, UHaul!

KRISTEN HENRY 
Rating:
5.0

Friendly and Fast Service

Elias Renteria 
Rating:
5.0

Everything was great

SCOTT SIMMONS 
Rating:
4.0

Customer did not leave a comment.

Eugene Sanchez 
Rating:
4.0

Customer did not leave a comment.

Adazmin Loera 
Rating:
1.0

They sent me out with a wheel harness missing

Wilbert Lopez 
Rating:
5.0

Customer did not leave a comment.

Louis ZAMORA 
Rating:
5.0

Customer did not leave a comment.

Shawna Collins 
Rating:
5.0

The owner rocks!

Christopher Meidt 
Rating:
5.0

Customer did not leave a comment.

Frank Almeraz 
Rating:
1.0

Customer did not leave a comment.

MONICA WHITE 
Rating:
4.0

Customer did not leave a comment.

Rodney Greer 
Rating:
4.0

Customer did not leave a comment.

ricardo rascon 
Rating:
5.0

Grate people very help full. They also work on cars its called BRAKES UNLIMITED. I had my radiator done there very good job.

David Chavez 
Rating:
5.0

Very fast, friendly service. Thank you.

Ryan Overman 
Rating:
5.0

Customer did not leave a comment.

EMILIO TAPIA 
Rating:
5.0

Great help!

Matthew Barravecchia 
Rating:
5.0

Customer did not leave a comment.

Cassie Oldham 
Rating:
5.0

The frame on the trailer I rented was rusted and it cracked on both side of the rusted frame. I did not know how bad it was when I rented the trailer. I drove 1100 miles and luckily, the frame broke within a block of my house. If this had happened on the freeway, it is possible I would not be writing this review, but instead someone would be writing my obituary. Make sure to check the frame of the trailer you are renting for rust and other issues. Your life could depend upon it.

Ralph Shaffer 
Rating:
5.0

Customer did not leave a comment.

David Chavez 
Rating:
5.0

Customer did not leave a comment.

David Christensen 
Rating:
5.0

Customer did not leave a comment.

David Chavez 
Rating:
5.0

None

Anthony Musoni 
Rating:
5.0

I had a fantastic experience renting my u-haul. I also found out that I could also have my car serviced as well. The person was very friendly and informative.

David Chavez 
Rating:
5.0

Outstanding customer service!

Jess Bender 
Rating:
4.0

Customer did not leave a comment.

Alfred Zaragoza 
Rating:
5.0

Very nice person

JAMES HUNT 
Rating:
5.0

Customer did not leave a comment.

ROLANDO MUNOZ-ARREDONDO 
Rating:
1.0

Listen and provide all information in the quote. Have patience and good customer service. Be up front with customers.

Larry Smiley 
Rating:
4.0

Customer did not leave a comment.

JERRY GUTIERREZ 
Rating:
5.0

Customer did not leave a comment.

Rolando Suarez 
Rating:
5.0

Is good for me

Maria Blanco 
Rating:
5.0

Really nice and helpful.

Horeb Mirandacarmona 
Rating:
5.0

It took me an hour to get the online to give me a code to unlock the box; this made me hour later & which made me an hour late & then I was charged for that extra time. Not happy about this and may try some thing different if I need a truck to move anything again!

Melissa Sinowitz 
Rating:
1.0

The guy was very rude. Would not even try to work with me.

William Payne 
Rating:
5.0

Customer did not leave a comment.

Timothy Anthony 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Horton 
Rating:
5.0

Customer did not leave a comment.

Viola Purcella 
Rating:
4.0

Customer did not leave a comment.

Edward Quintana 
Rating:
5.0

Very helpful and kind.

Loretta Williams 
Rating:
5.0

Customer did not leave a comment.

Stephanie Vazquez-Montes 
No reviews have been submitted for this location.

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