Customer Reviews for Bradach Lumber
(U-Haul Neighborhood Dealer)

114 reviews

216 W 3rd Ave N   Aurora, MN 55705

(218) 865-9105

Office Hours

  • Mon-Fri: 8 am–5:30 pm
  • Sat: 8 am–3 pm
  • Sun: 10 am–3 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(218) 865-9105

216 W 3rd Ave N
Aurora, MN 55705

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5:30 pm
  • Sat: 8 am–3 pm
  • Sun: 10 am–3 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jim Halquist 
Rating:
5.0

Customer did not leave a comment.

TRENT ANDERSON 
Rating:
3.0

Unbelievably overpriced and this new check in your equipment or we will charge you even more is complete BS i will never rent from uhaul again

Todd Hall 
Rating:
5.0

We dropped the truck off after-hours. Plenty of room to park our truck, and an easily-located box for keys.

Kendra Fink 
Rating:
5.0

Customer did not leave a comment.

KayLa Kaldahl 
Rating:
5.0

Diesel trucks would be nice 7 mpg with gas trucks just doesn’t cut it

ROBERT TURK 
Rating:
5.0

Customer did not leave a comment.

Joyce Miklausich 
Rating:
5.0

great family run business. excellent service.

Dirk Megarry 
Rating:
5.0

Great service and friendly staff!

Kerry Rafferty 
Rating:
5.0

Good location.

Dennis Moore 
Rating:
5.0

Customer did not leave a comment.

Hannah Walburn 
Rating:
5.0

Customer did not leave a comment.

Tony Lash 
Rating:
5.0

Customer did not leave a comment.

Arlene Groves 
Rating:
3.0

I am sure if we had called you would have gave us directions to get another truck, drive it to where the truck was and unload and reload it. This would be unacceptable because we did not have any other help available to us at the time. I just didn't think we'd have that much trouble.

Lisa GoodwinToller 
Rating:
5.0

Customer did not leave a comment.

Orla Kenton 
Rating:
5.0

Customer did not leave a comment.

Nicholas Riley 
Rating:
5.0

Bradach location....very good service. Its a very well ran store by kind people who care about the Aurora community.

Troy LaBarge 
Rating:
5.0

Customer did not leave a comment.

James Carlson 
Rating:
4.0

Customer did not leave a comment.

TOM JACOBSEN 
Rating:
3.0

Not happy with the extra charge of $158.20. No explanation of the charge. My initial rental Payment was $1,079.00. Why the extra charge when I brought the truck back with more fuel.

Tom Burr 
Rating:
4.0

Friendly, helpful, however, the tank was only 1/4th full, which I did return to the quarter tank mark upon return.

David Frechette 
Rating:
5.0

Customer did not leave a comment.

Dwight Day 
Rating:
4.0

Customer did not leave a comment.

James Kochevar 
Rating:
5.0

Customer did not leave a comment.

Allen Filius 
Rating:
4.0

Customer did not leave a comment.

Peter Severson 
Rating:
5.0

Customer did not leave a comment.

TOM JACOBSEN 
Rating:
4.0

Customer did not leave a comment.

Gregory Riedberger 
Rating:
5.0

Very friendly service and quick checkout.

Calvin Litsey 
Rating:
3.0

Customer did not leave a comment.

Thomas Cardis 
Rating:
4.0

Customer did not leave a comment.

Michael Brody 
Rating:
5.0

Customer did not leave a comment.

Dave Worshek 
Rating:
3.0

Very slow process doing online check in and out.

Jessica Holmes 
Rating:
4.0

Customer did not leave a comment.

Dave Worshek 
Rating:
4.0

Customer did not leave a comment.

Jill Carmack 
Rating:
1.0

Customer did not leave a comment.

Tom Chase 
Rating:
1.0

I dropped the truck off with the same amount of gas that was in it when I picked it up and they still charged me $40 extra for gas. When I called to speak to someone in regards to why I was charged for gas even though I returned it with the amount that was in it, the guy was a jerk. Poor costumer service!

Jeremy Erickson 
Rating:
5.0

Customer did not leave a comment.

Tom Schmid 
Rating:
5.0

Great service and location!

JORDAN HRONOSKI 
Rating:
5.0

Customer did not leave a comment.

Joseph Holter 
Rating:
5.0

Customer did not leave a comment.

ROBERT ALLEN HANSON 
Rating:
5.0

The place I worked with was great. However, I was wrongly charged for an extra day's rental. My return time was 1:30 pm. I was in the lot at 1:25 and unhooked the trailer before going into the store. I went in a 1:29 but was still charged by UHaul for an extra day. This is very disappointed and negatively impacted my experience and view of UHaul. The store employee is going to try to help me with this situation. We will see.

Joe Cerar 
Rating:
5.0

Customer did not leave a comment.

Thomas Robinson 
Rating:
5.0

Very helpful with rental equipment very good price.

Alex Forst 
Rating:
4.0

Customer did not leave a comment.

DANIEL CLARK 
Rating:
3.0

Location was fine - Truck smelled like cigarettes and the check engine light was on the whole time. Cab was clean otherwise.

Ryan Harasyn 
Rating:
4.0

Customer did not leave a comment.

JAMES REDD 
Rating:
5.0

Y'all are fantastic always been top notch and knowledgeable about your business, and even if you didn't know something they didn't take long for you to know so you're appreciated thank you!

Sara Delph 
Rating:
5.0

The trailer has no way to lock to truck to prevent theft. When we noticed we stopped in Bismark North Dakota and asked how to lock it, we were told U HAUL owners have enough money so just be sure to take out the ins. Bradach Location was friendly and helpful but other locations oalong our travel were not!

KIM SWEENEY 
Rating:
5.0

Customer did not leave a comment.

BONNIE POTHEN 
Rating:
5.0

Customer did not leave a comment.

MARISSA SAURER 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN WELLS 
Rating:
2.0

First of all we rented online and you gave confirmation that we had the U-Haul and then 4 days later you called and said oh we rented it and have to get another one and we had to travel over an hour away to get it then rent it for 2 days then on top of that we the tire blew and we were on roadside for over an hour and a half and nothing could come call back after not even 35 minutes it was terrible I would not recommend this company for anybody

kailyn st.marie 
Rating:
5.0

Bradach Lumber provided excellent customer service. The U Haul truck was very clean and easy to drive. Would use this location again.

Margaret Ratai 
Rating:
5.0

Stu and John are excellent to work with.

MARK GIESE 
Rating:
5.0

Customer did not leave a comment.

TODD NYMAN 
Rating:
5.0

Customer did not leave a comment.

WILLIAM ROTHERMEL 
Rating:
5.0

Customer did not leave a comment.

James Carlson 
Rating:
5.0

Friendly helpful service.

john malovrh 
Rating:
2.0

Have someone that likes there job with people he was not very nice

Rodney Hiller 
Rating:
5.0

Customer did not leave a comment.

John Greenlee 
Rating:
5.0

Customer did not leave a comment.

DONALD MAGDZAS 
Rating:
5.0

Thanks Stu!

William Rothermel 
Rating:
5.0

Customer did not leave a comment.

Samuel Welch 
Rating:
5.0

Customer did not leave a comment.

TIFFANY JOY VANDEHEY 
Rating:
5.0

It was a great experience and should we ever need to rent a truck again we will certainly come to this location :)

JONATHAN HANUSCHAK 
Rating:
3.0

Customer did not leave a comment.

Heidi Karlsson 
Rating:
3.0

Customer did not leave a comment.

Sharon Jensen 
Rating:
4.0

Customer did not leave a comment.

Larry Korth 
Rating:
5.0

The people at Bradish lumber were Great!!!

John Filius 
Rating:
5.0

Customer did not leave a comment.

TRACY PEAK 
Rating:
5.0

Customer did not leave a comment.

ERIC SHIELDS 
Rating:
3.0

I was charged for 3 days when I only had it for 2

Stephen Burton 
Rating:
4.0

Check-in app crashed 3 times before I finally got all the way through it

Kassidy Cook 
Rating:
5.0

Customer did not leave a comment.

Bonnie Zufall 
Rating:
5.0

Customer did not leave a comment.

Richard Lammi 
Rating:
5.0

Customer did not leave a comment.

James Carlson 
Rating:
5.0

Customer did not leave a comment.

David Mobilia 
Rating:
4.0

I was charged for gas after I went to a drop off location that said they no longer take returns then had to go 15 miles out of our way only to go another 5 miles to try to find it!

Ann Keli 
Rating:
5.0

Its all good

Thomas Cornelison 
Rating:
3.0

Customer did not leave a comment.

Rhonda Vaughn 
Rating:
5.0

Excellent service

THOMAS JOHNSON 
Rating:
5.0

Bradach Lumber location in Aurora, staff were very helpful and accommodating.

STACEY JASPERSON 
Rating:
5.0

excellent trailer sturdy and everything worked.

STEPHEN MICHALS 
Rating:
5.0

Customer did not leave a comment.

preston Cunningham 
Rating:
5.0

The location and employees were great. Very cool store, Would happily go back to this location. The U-Haul website was garbage as usual and gave us trouble the whole time!

Anthony Cunnien 
Rating:
5.0

Customer did not leave a comment.

Josh Houdek 
Rating:
5.0

Customer did not leave a comment.

Jim Carlson 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Anderson 
Rating:
5.0

Customer did not leave a comment.

Daniel Koeneman 
Rating:
5.0

Customer did not leave a comment.

Richard LaVoie 
Rating:
5.0

Customer did not leave a comment.

George McGuirk 
Rating:
5.0

Customer did not leave a comment.

Allan Mount 
Rating:
5.0

Customer did not leave a comment.

Steve Isaacson 
Rating:
5.0

Customer did not leave a comment.

alan burt 
Rating:
2.0

Waned me to fix problem found on truck before trip.

Bryan Christensen 
Rating:
5.0

Uhaul sent a confirmation email stating my appliance dolly as ordered would be available. When I got to the pickup spot, Uhaul did not have a dolly available. I had to rent for the day from Bradach Lumber who was super helpful. Do not count on Uhaul, call the pickup location to verify.

Scott Holm 
Rating:
5.0

Customer did not leave a comment.

Heather borich 
Rating:
3.0

Customer did not leave a comment.

Marla Rich 
Rating:
4.0

Customer did not leave a comment.

John Peterka 
Rating:
5.0

Customer did not leave a comment.

Steve DeVaney 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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