Customer Reviews for Boutique Potiron
(U-Haul Neighborhood Dealer)

296 reviews

1683 Chemin Gascon   Terrebonne, QC J6X3Z6

(450) 914-2186

Office Hours

  • Mon-Fri: 9:30 am–6 pm
  • Sat: 9 am–5 pm
  • Sun: 11 am–5 pm

Services at this Location:

Contact Us

(450) 914-2186

1683 Chemin Gascon
Terrebonne, QC J6X3Z6

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–6 pm
  • Sat: 9 am–5 pm
  • Sun: 11 am–5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Les véhicules ont toujours quelques petit défaut de fonctionnement. Portes qui ne s'ouvre pas avec la clé ou encore un message de maintenance qui empêche de prendre le kilométrage. Juste dérangeant pour faire le retour du véhicule. Aussi l'application pour le retour n'est pas toujours fiable.

Alexis A. 
Rating:
5.0

Customer did not leave a comment.

Artyem M. 
Rating:
5.0

Customer did not leave a comment.

Yvan P. 
Rating:
2.0

Customer did not leave a comment.

Pyrox Industries L. 
Rating:
5.0

Customer did not leave a comment.

Martine A. 
Rating:
5.0

Customer did not leave a comment.

baidy B. 
Rating:
4.0

The owner of the store who manages this U-Haul location was very welcoming and accommodating. Le propriétaire du magasin qui gère aussi les locations U-Haul s'est montré très accueillant. Tout s'est parfaitement bien passé avec cette location.

RICHARD L. 
Rating:
4.0

Customer did not leave a comment.

Stephane P. 
Rating:
5.0

Augmenter le salaire des employés

moustafa A. 
Rating:
5.0

J avais réservé des couvertures pr déménagement,mais aucune n était disponible!!par contre le responsable au potiron a été très courtois et agréable et efficace!

Alain L. 
Rating:
5.0

Customer did not leave a comment.

MOSTAFA A. 
Rating:
5.0

Customer did not leave a comment.

Gabriel K. 
Rating:
4.0

Please have available more equipments on site.

Eric F. 
Rating:
5.0

Excellent service

Diego H. 
Rating:
4.0

Truck is du for maintenance ASAP, couldn't drive over 80kms, truck start to make noise and cheick like crazy the steering wheel... I took more time that supposed cause of that

Wilson R. 
Rating:
1.0

Le km du systeme etait 200 km plus bas quebla realiter ...on m as surcharger ume facture autour de 560$ au lieux de 70$ Le lendemaindu retour du camion l employer ..tres impolie ...retourne pas les appels quand le magasin est vide ...il a fallu que je me deplace ...service a la clientele de cette employer un gros zero Aucune ecoute ....et refuse de donne son noms pour savoir a qui je fais affaire Tres insastifait.. Martin smith 514 688 3473

MARTIN S. 
Rating:
5.0

Customer did not leave a comment.

JEANFREDO L. 
Rating:
5.0

Customer did not leave a comment.

STEPHANE L. 
Rating:
5.0

Customer did not leave a comment.

sandra M. 
Rating:
3.0

Customer did not leave a comment.

Alexis A. 
Rating:
5.0

Customer did not leave a comment.

gilles V. 
Rating:
3.0

Customer did not leave a comment.

Iannick J. 
Rating:
1.0

J'ai été mal conseillée et mal informée : j'avais loué le camion pour 8h et il n'était pas disponible! J'ai dû appeler le service à la clientèle et ce n'était pas rapide. On m'a proposé un autre camion pour 10h!!! Au comptoir le monsieur s'est obstiné avec moi que je ne pouvais pas l'avoir pedant 24h même si je lui montrais avec mon cellulaire que ma réservation avait été confirmée. Quand j'ai pis le camion, le niveau d'essence était vide. Au retour, il y a eu une panne du système et j'ai dû revnir au magasin pour faire le chek out, même si j'avais fait tout ce qui m'avait été demandé de faire : j'ai donc dû aller deux fois en magasin pour retourner le camion ! Très très très insatisfaite. Je ne louerai plus jamais chez vous

Julie F. 
Rating:
5.0

Nice and fast service thank you

GUY B. 
Rating:
1.0

Nous avons été facturé et nous n'avons pas utiliser le camion car il avait un bris sur une roue

Nancy R. 
Rating:
5.0

service rapide et sans tracas

Denis G. 
Rating:
5.0

All was good.

Christian M. 
Rating:
5.0

Very helpful, they respected the schedule and the Van was on time and ready to go.

FABIAN O. 
Rating:
4.0

Customer did not leave a comment.

Carmelle-Anya M. 
Rating:
2.0

The éconoline was not clean, the truck was stocked in the ice and we lost 45 min to move it from the parking lot. I asked for blanket when i did the reservation and i had no blanket with the truck. I had to go back home to find alternative to protect what I was transporting. Very disappointing experience and add to that, the truck was vibration a lot when we were on the highway between 70 and 90 km per hour.

Alain J. 
Rating:
3.0

No winter tire in the truck

THAER J. 
Rating:
3.0

Engine gas really bad gas mileage (40L/100km) (15foot Truck) Has a heavy Truck mecanic, it's not normal for a small Truck to have the same gas mileage has a commercial Truck (tractor)... The réservation did not work because I had choose the cellphone "check on" but I was not aware IT hasnt worked...

SIMON G. 
Rating:
1.0

Le prix réservé sur l'application est différente quand on ramène le camion

Alain F. 
Rating:
5.0

Not the fault of the location but… when I reserved the van on the uhaul app, I asked for mobile pickup, yet the morning of the pickup, it told me that I had to wait until they opened for a pickup at the counter. This delayed me two hours!

Jorge M. 
Rating:
5.0

Customer did not leave a comment.

Grygorii S. 
Rating:
5.0

Customer did not leave a comment.

guillaume A. 
Rating:
4.0

Customer did not leave a comment.

richard L. 
Rating:
5.0

Customer did not leave a comment.

Benoit A. 
Rating:
5.0

Mon lieu de retour était chez location d'outils GPS sur avenue de la Gare à Mascouche. Ils ont refusé de prendre ma remorque en me disant d'essayer ailleurs. Très irrespectueux, et désagréable. Je ne le recommenderai pas. Merci au Monsieur chez Potiron pour sa compréhension et son ouverture

Carole L. 
Rating:
3.0

L'endroit n'avait pas l'équipement que nous avions réservé en ligne (diable pour électroménagers) et le commis a dû nous prêter son propre diable personnel afin de nous dépanner. U-HAUL n'avait pas également laissé la bonne longueur de camion. Le personnel sur place a été adéquat et a su nous aider malgré tout.

Louis D. 
Rating:
5.0

I was served by Mr. Aziz a good customer service, very knowledgeable and helpful 👍

Lamine D. 
Rating:
3.0

Please warn in advance if reserved truck is not available.

Alain A. 
Rating:
2.0

Camion très sale....témoin check engine allumé...et direction en mauvaise état...le service était correct

Eric L. 
Rating:
5.0

J'étais bien servi le commis a pris le temps de m'expliquer le tour en détail surtout que je ne suis pas habitué à conduire des gros camions. Merci

DALEY S. 
Rating:
5.0

Customer did not leave a comment.

Andr T. 
Rating:
5.0

Très sympathique.

Isabelle S. 
Rating:
5.0

Customer did not leave a comment.

Alain B. 
Rating:
5.0

Customer did not leave a comment.

douglas A. 
Rating:
3.0

The deal opened His business late. Hé didn't explain me the process the véhicule. He could train me in trouble if it was my first expérience with uhaul. I took the fourgonnette at 10: 20 and had to Return it at 16h. Very short Time.

jean R. 
Rating:
5.0

Nice employee, good personal service.

JACQUES D. 
Rating:
5.0

Customer did not leave a comment.

Claude H. 
Rating:
5.0

Customer did not leave a comment.

linda M. 
Rating:
5.0

Excellent and prompt service. Will definitely use their services in the near future. Regards

FRANCOIS B. 
Rating:
5.0

Customer did not leave a comment.

Yi Z. 
Rating:
5.0

Customer did not leave a comment.

denis P. 
Rating:
4.0

Do not rent a truck with wrong miles saved on your application, this cause issues for billing wrong distances.

Olivier L. 
Rating:
5.0

Vraiment un bon service en tout cas le commis il m'a impressionné comment il gérer la clientèle avec le sourire et la rapidité, aussi avec un petit peu d'humour. En tout cas je recommande fortement.

IMAD EDDINE B. 
Rating:
5.0

Customer did not leave a comment.

Julie D. 
Rating:
1.0

Apres mavoir changer ma reservation initial, jarrive au comptoir uhaul et la presonne en charge me dis quil y a un probleme avec le camion de location. Il me demande si je veux faire ma reservation pareil jai aucun autre choix je ne peux changer la reservation. Je ne suis vraiment pas content du service que jai eu

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Christian R. 
Rating:
5.0

such a friendly service... very professionnel

PIERRE L. 
Rating:
5.0

Customer did not leave a comment.

ROGER P. 
Rating:
5.0

Customer did not leave a comment.

stephane L. 
Rating:
4.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

MARIO D. 
Rating:
5.0

Customer did not leave a comment.

TRISTAN T. 
Rating:
5.0

Customer did not leave a comment.

André L. 
Rating:
5.0

Customer did not leave a comment.

JEAN V. 
Rating:
5.0

Bon service... le colis est très drôle j'adore

FORTUNAT G. 
Rating:
5.0

Customer did not leave a comment.

gilles V. 
Rating:
5.0

Customer did not leave a comment.

Hélène B. 
Rating:
5.0

good service and fast

FREDERIC A. 
Rating:
2.0

Triche sur les photos pour l'essence. J'ai remplis beaucoup plus que quand je l'ai pris et j'ai été chargé quand même. Camion sale a l'intérieur et non désinfecté même si j'ai payé pour la désinfection.

Sébastien F. 
Rating:
5.0

trop parfait merci

andre L. 
Rating:
5.0

Customer did not leave a comment.

Jacques P. 
Rating:
3.0

Nous ne sommes pas certains de pouvoir vous recommander car : - Les heures d'ouverture ne correspondent pas aux heures d'usine (7h @16h) - Le camion n'avait pas des essuies-glace fonctionnels Pour le reste, les personnes qui nous ont répondues étaient vraiment gentilles. Merci!

INDUSTRIES P. 
Rating:
5.0

Customer did not leave a comment.

mario D. 
Rating:
5.0

The Truck was not clean as the covid politic

SYLVAIN B. 
Rating:
2.0

Charged more mike than used. Charged 5$ for cleaning the truck for COVID but truck is all dirty.

MATHIEU G. 
Rating:
5.0

Pas d'acces a mon compte. Fait une demande pour réinitialiser le mot de passe, mais jamais recu de code ???

sylvain L. 
Rating:
5.0

Customer did not leave a comment.

yannick L. 
Rating:
5.0

Customer did not leave a comment.

Martin L. 
Rating:
5.0

Customer did not leave a comment.

Christian M. 
Rating:
1.0

Awful experience, they charged me 18$ for coverage even tough I specifically said I didn't want it. Then told me to call U-Haul to get it reimbursed saying he could not do anything for me. Plus he tried to charge me 10 extra KM claiming that the mileage on the truck and on the contract did not matched, almost calling me a liar. Will not go back there and definitely would not recommend. Terrible overall experience.

Alex D. 
Rating:
3.0

I got charge for cleaning, but I the truck wasn't clean at all when I pick it up... on top of that I didn't received any credit for the extra 1/4 gaz tank put on it... since I return it with more gaz than supposed to..

Wilson R. 
Rating:
5.0

Customer did not leave a comment.

Yves B. 
Rating:
3.0

Customer did not leave a comment.

LES ENTREPOT AB C. 
Rating:
5.0

Everything went well, as expected.

Pierre A. 
Rating:
3.0

Le préposé n'a pas vérifié l'équipement, ni le taux de gaz à notre retour.

Paul D. 
Rating:
5.0

Customer did not leave a comment.

JEAN F. 
Rating:
5.0

Customer did not leave a comment.

Christian M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM P. 
Rating:
3.0

Customer did not leave a comment.

ANDRE G. 
Rating:
5.0

Customer did not leave a comment.

richard M. 
Rating:
1.0

cleaned trucks, no lost keys, priority to reservation, an actual self check up fonctional, no sketchy business, transparency... up to date with technology, courtoisie. you can do a lot to improve.

Vanessa C. 
Rating:
5.0

Customer did not leave a comment.

gilles V. 
Rating:
5.0

Customer did not leave a comment.

marie-france F. 
Rating:
1.0

I leave with no document. I took a picture of the dash to have a proof of the milage and by chance. The merchandise didn't know the milage and ask me for the proof of the milage.. the price was good, next time I will try to find another place to do the rental.

ALAIN B. 
Rating:
5.0

Customer did not leave a comment.

MARC R. 
Rating:
5.0

Customer did not leave a comment.

Christian M. 
No reviews have been submitted for this location.

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