Customer Reviews for Boothill LLC
(U-Haul Neighborhood Dealer)

1,046 reviews

14377 Main St   Hesperia, CA 92345
(West of Maple across the street from McDonalds)

(760) 947-3033

Office Hours

  • Mon: Closed
  • Tue-Sat: 8 am–4:30 pm
  • Sun: 8 am–11:30 am
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(760) 947-3033

14377 Main St
Hesperia, CA 92345
(West of Maple across the street from McDonalds)

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Sat: 8 am–4:30 pm
  • Sun: 8 am–11:30 am
Special Operating Hours
  • 3/31/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Rosalino Doroteo Pineda 
Rating:
5.0

Patty is a delight! Professional, personable & friendly. I would rent here again anytime I need to rent a truck again!!!

Kim Glass 
Rating:
5.0

Customer did not leave a comment.

Melba Edwards 
Rating:
5.0

Customer did not leave a comment.

Victoria Trujillo 
Rating:
5.0

Customer did not leave a comment.

Norma Ortiz 
Rating:
5.0

Customer did not leave a comment.

TERRI VICARIO 
Rating:
5.0

Customer did not leave a comment.

jorge ruiz 
Rating:
5.0

Nothing! Beyond satisfied! Thanks Uhaul

Chris De Hoyos 
Rating:
5.0

Customer did not leave a comment.

Janet Huizar Santillan 
Rating:
4.0

Customer did not leave a comment.

Cindy Anderson 
Rating:
5.0

Customer did not leave a comment.

deandray Waller 
Rating:
5.0

Customer did not leave a comment.

Nicolas Torres Uribe 
Rating:
5.0

Great customer service

Phyllis Jordan 
Rating:
4.0

Customer did not leave a comment.

natiely ayala 
Rating:
5.0

Customer did not leave a comment.

roy Cardenas 
Rating:
5.0

Customer did not leave a comment.

Christina bonno 
Rating:
5.0

Customer did not leave a comment.

John Lennon 
Rating:
3.0

Billed higher than quoted, had major issues trying to return online and was charged an extra day even though we were in the parking lot!

Andrea Taylor 
Rating:
5.0

Customer did not leave a comment.

Richard Fujimoto 
Rating:
5.0

Customer did not leave a comment.

Damon Buck 
Rating:
5.0

Customer did not leave a comment.

Luis Armendariz jr 
Rating:
5.0

Customer did not leave a comment.

Nathan Price 
Rating:
5.0

Great people very helpful. It’s ran out of a shoe /boot store that also does repairs.

Rich Szlauko 
Rating:
5.0

There is nothing to do; the experience was great. Patty was very patient and kind. It was a pleasure working with her. Everything went according to plan.

Lenda Walker 
Rating:
5.0

Customer did not leave a comment.

Deeanna Acevedo 
Rating:
5.0

Customer service was amazing.

Jesse Vega 
Rating:
5.0

Customer did not leave a comment.

Theofil Lazar 
Rating:
5.0

Customer did not leave a comment.

STEVEN CHACON 
Rating:
4.0

Customer did not leave a comment.

William Alex 
Rating:
5.0

Very pleasant experience, knowledgeable, clean truck and the owners super nice & friendly

Cheryl Chumley 
Rating:
5.0

Customer did not leave a comment.

leslie reed 
Rating:
5.0

Customer did not leave a comment.

JERRY SARLIS 
Rating:
5.0

It's fine.

Bill Reid 
Rating:
5.0

Customer did not leave a comment.

Victor Zaravia jr 
Rating:
5.0

Customer did not leave a comment.

Cheryl Lashley 
Rating:
5.0

Customer did not leave a comment.

Charley Drafton 
Rating:
5.0

Customer did not leave a comment.

anthony defrance 
Rating:
5.0

Customer did not leave a comment.

Santos Campos Jimenez 
Rating:
5.0

Very helpful and friendly staff!

Kevin Lumert 
Rating:
4.0

The personnel at this location were friendly, informative and knowledgeable. The actual rental and return were handled very smoothly and efficiently. However, there was some issues with the "online" service in setting up the Order in that conflicting information relating to the billing and confirmation process.

MARVIN FISCHLER 
Rating:
5.0

Customer did not leave a comment.

James Koker 
Rating:
5.0

Manager was very pleasant and very friendly! Great customer service!

Daniel Mojica 
Rating:
5.0

Customer did not leave a comment.

Jason Lashbrook 
Rating:
4.0

Customer did not leave a comment.

Beverly Wilson 
Rating:
5.0

They were really great and nice people that worked there

Brian Kobs 
Rating:
5.0

Customer did not leave a comment.

Martin Garcia 
Rating:
5.0

Customer did not leave a comment.

Stephanie Cervantes 
Rating:
5.0

A+

Noe Marron valadez 
Rating:
5.0

Customer did not leave a comment.

John Peery 
Rating:
5.0

Great customer service.

Joe Rodriguez 
Rating:
4.0

NOTHING…. The lady is always nice….

Valerie Bishop 
Rating:
5.0

Customer did not leave a comment.

Steve Campbell 
Rating:
5.0

I'm very very satisfied with the truck and equipment the only because I'm short if there was something to step down on to make it easier to get in and out of the truck. I'll be back in July to rent again a larger truck next time

dorothy lett 
Rating:
3.0

Customer did not leave a comment.

Rose Vaden 
Rating:
5.0

staff was great professional and kind.

gregory Moore 
Rating:
5.0

Amazing staff and friendliness

Chris Costantini 
Rating:
5.0

Customer did not leave a comment.

Michael foote 
Rating:
3.0

Nice store and great customer service. I would rent from here again for sure.

NICOLE SNOWDEN 
Rating:
4.0

Besides having no public restroom it was an excellent experience

Arlene HOGAN 
Rating:
5.0

Make the app a little easier to use

CHRISTOPHER THOMAS 
Rating:
5.0

Customer did not leave a comment.

david prather 
Rating:
5.0

Customer did not leave a comment.

Shane Watson 
Rating:
5.0

The app sucked . It takes forever and ultimately timed out . It wouldn't let me update the pics . The picks were old and didn't have any of the damages the truck had . Location experience 10. The U-haul app and links a 1.

robert lopez 
Rating:
5.0

Thanks for the help and your service

OSCAR AGUILAR 
Rating:
5.0

Customer did not leave a comment.

Anthony Chavez 
Rating:
3.0

Customer did not leave a comment.

Matthew Howard 
Rating:
5.0

Nice people. Good service 👍🏼

Enrique Pena Jr 
Rating:
5.0

Easy. Super quick. I am autistic and this process was enjoyable.

Kalani Fitzpatrick 
Rating:
5.0

Customer did not leave a comment.

Shannon Bates 
Rating:
5.0

Customer did not leave a comment.

cesar cabrales 
Rating:
4.0

Customer did not leave a comment.

Chris Borchert 
Rating:
5.0

Customer did not leave a comment.

Agustin Lopez 
Rating:
2.0

Old card reader wouldn’t accept my card with a chip. Had to pay cash and leave $100 deposit.

Francisco Avila 
Rating:
5.0

Very friendly staff with excellent music taste 👌

maribel brito 
Rating:
5.0

Customer did not leave a comment.

Beryl HOLMAN 
Rating:
5.0

Customer did not leave a comment.

richard guerrero 
Rating:
5.0

NA

Claudia Laverde 
Rating:
5.0

Customer did not leave a comment.

Mark Escovedo 
Rating:
5.0

Very professional and polite

Sammie BURKS 
Rating:
3.0

Customer did not leave a comment.

Carson Brooks 
Rating:
5.0

I appreciated the night key drop box.

garth george 
Rating:
4.0

Was not happy with hidden costs, but the staff was amazing

Amber Estrada 
Rating:
5.0

This location was awesome. Owners were welcoming and so nice!!!!

Chardonay McCoy 
Rating:
5.0

Customer did not leave a comment.

John Adeniji 
Rating:
5.0

Every thing is good as is

Saykham Ngonevongsa 
Rating:
3.0

Customer did not leave a comment.

david amaro 
Rating:
4.0

Customer did not leave a comment.

Ralph Ramirez 
Rating:
5.0

Always a pleasure doing business with Boothill

Anthony Grajeda 
Rating:
5.0

Wonderful people to work with.I will be using them the next time I move any thing,

Maragret Aguayo 
Rating:
5.0

Customer did not leave a comment.

Jasmine Diaz 
Rating:
1.0

When turning in vehicle staff was very rude and unprofessional horrible couldn't even tell me everything was good or anything I would never rent from here

irma vazquez 
Rating:
5.0

Customer did not leave a comment.

Dominic Norwood 
Rating:
5.0

Customer did not leave a comment.

Barbara Whited 
Rating:
5.0

Customer did not leave a comment.

Ruben Molina 
Rating:
5.0

Customer did not leave a comment.

Robert Sheppard 
Rating:
5.0

Everything went well and had smooth experience with app and in person.

Flora Jaime 
Rating:
4.0

My first experience and very nice

Dolores Carey 
Rating:
5.0

Although I rated the U-Haul facility good, I received extremely poor customer service in getting my auto transporter. I originally made my reservation five months out I reserved a 15 foot truck and auto transporter and requested to pick up in Riverside California. When I called four days in advance they said it would be Sunnymead Boulevard in Moreno Valley California, the day before they changed it to Redlands CA and when I asked to speak with a supervisor they split my reservation having me pick up my truck in Fontana California and my auto transporter in Hisperia California which are in opposite directions and over an hour and a half away from my residence. I found the supervisor that split my reservation to be extremely rude and unworkable the fact that I made the reservations five months in advance and then had so much trouble being able to pick it up locally really just upset me with this company. if I was rating your customer service it would definitely be an F and if I was rating your managers work ability to get me a truck and trailer in the same place an F. I feel that U-Haul felled me in this particular rental

Deidra Richardson 
Rating:
5.0

Customer did not leave a comment.

Dan Renfro Jr 
Rating:
5.0

I'm very very happy for these people over there the lady and the gentleman very nice

NITU VARGA 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top