Customer Reviews for Boothill LLC
(U-Haul Neighborhood Dealer)

1,046 reviews

14377 Main St   Hesperia, CA 92345
(West of Maple across the street from McDonalds)

(760) 947-3033

Office Hours

  • Mon: Closed
  • Tue-Sat: 8 am–4:30 pm
  • Sun: 8 am–11:30 am

Services at this Location:

Contact Us

(760) 947-3033

14377 Main St
Hesperia, CA 92345
(West of Maple across the street from McDonalds)

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Sat: 8 am–4:30 pm
  • Sun: 8 am–11:30 am
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Rosalino D. 
Rating:
5.0

Patty is a delight! Professional, personable & friendly. I would rent here again anytime I need to rent a truck again!!!

Kim G. 
Rating:
5.0

Customer did not leave a comment.

Melba E. 
Rating:
5.0

Customer did not leave a comment.

Victoria T. 
Rating:
5.0

Customer did not leave a comment.

Norma O. 
Rating:
5.0

Customer did not leave a comment.

TERRI V. 
Rating:
5.0

Customer did not leave a comment.

jorge R. 
Rating:
5.0

Nothing! Beyond satisfied! Thanks Uhaul

Chris D. 
Rating:
5.0

Customer did not leave a comment.

Janet H. 
Rating:
4.0

Customer did not leave a comment.

Cindy A. 
Rating:
5.0

Customer did not leave a comment.

deandray W. 
Rating:
5.0

Customer did not leave a comment.

Nicolas T. 
Rating:
5.0

Great customer service

Phyllis J. 
Rating:
4.0

Customer did not leave a comment.

natiely A. 
Rating:
5.0

Customer did not leave a comment.

roy C. 
Rating:
5.0

Customer did not leave a comment.

Christina B. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
3.0

Billed higher than quoted, had major issues trying to return online and was charged an extra day even though we were in the parking lot!

Andrea T. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
5.0

Customer did not leave a comment.

Damon B. 
Rating:
5.0

Customer did not leave a comment.

Luis A. 
Rating:
5.0

Customer did not leave a comment.

Nathan P. 
Rating:
5.0

Great people very helpful. It's ran out of a shoe /boot store that also does repairs.

Rich S. 
Rating:
5.0

There is nothing to do; the experience was great. Patty was very patient and kind. It was a pleasure working with her. Everything went according to plan.

Lenda W. 
Rating:
5.0

Customer did not leave a comment.

Deeanna A. 
Rating:
5.0

Customer service was amazing.

Jesse V. 
Rating:
5.0

Customer did not leave a comment.

Theofil L. 
Rating:
5.0

Customer did not leave a comment.

STEVEN C. 
Rating:
4.0

Customer did not leave a comment.

William A. 
Rating:
5.0

Very pleasant experience, knowledgeable, clean truck and the owners super nice & friendly

Cheryl C. 
Rating:
5.0

Customer did not leave a comment.

leslie R. 
Rating:
5.0

Customer did not leave a comment.

JERRY S. 
Rating:
5.0

It's fine.

Bill R. 
Rating:
5.0

Customer did not leave a comment.

Victor Z. 
Rating:
5.0

Customer did not leave a comment.

Cheryl L. 
Rating:
5.0

Customer did not leave a comment.

Charley D. 
Rating:
5.0

Customer did not leave a comment.

anthony D. 
Rating:
5.0

Customer did not leave a comment.

Santos C. 
Rating:
5.0

Very helpful and friendly staff!

Kevin L. 
Rating:
4.0

The personnel at this location were friendly, informative and knowledgeable. The actual rental and return were handled very smoothly and efficiently. However, there was some issues with the "online" service in setting up the Order in that conflicting information relating to the billing and confirmation process.

MARVIN F. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Manager was very pleasant and very friendly! Great customer service!

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

Jason L. 
Rating:
4.0

Customer did not leave a comment.

Beverly W. 
Rating:
5.0

They were really great and nice people that worked there

Brian K. 
Rating:
5.0

Customer did not leave a comment.

Martin G. 
Rating:
5.0

Customer did not leave a comment.

Stephanie C. 
Rating:
5.0

A+

Noe M. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Great customer service.

Joe R. 
Rating:
4.0

NOTHING…. The lady is always nice….

Valerie B. 
Rating:
5.0

Customer did not leave a comment.

Steve C. 
Rating:
5.0

I'm very very satisfied with the truck and equipment the only because I'm short if there was something to step down on to make it easier to get in and out of the truck. I'll be back in July to rent again a larger truck next time

dorothy L. 
Rating:
3.0

Customer did not leave a comment.

Rose V. 
Rating:
5.0

staff was great professional and kind.

gregory M. 
Rating:
5.0

Amazing staff and friendliness

Chris C. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
3.0

Nice store and great customer service. I would rent from here again for sure.

NICOLE S. 
Rating:
4.0

Besides having no public restroom it was an excellent experience

Arlene H. 
Rating:
5.0

Make the app a little easier to use

CHRISTOPHER T. 
Rating:
5.0

Customer did not leave a comment.

david P. 
Rating:
5.0

Customer did not leave a comment.

Shane W. 
Rating:
5.0

The app sucked . It takes forever and ultimately timed out . It wouldn't let me update the pics . The picks were old and didn't have any of the damages the truck had . Location experience 10. The U-haul app and links a 1.

robert L. 
Rating:
5.0

Thanks for the help and your service

OSCAR A. 
Rating:
5.0

Customer did not leave a comment.

Anthony C. 
Rating:
3.0

Customer did not leave a comment.

Matthew H. 
Rating:
5.0

Nice people. Good service 👍🏼

Enrique P. 
Rating:
5.0

Easy. Super quick. I am autistic and this process was enjoyable.

Kalani F. 
Rating:
5.0

Customer did not leave a comment.

Shannon B. 
Rating:
5.0

Customer did not leave a comment.

cesar C. 
Rating:
4.0

Customer did not leave a comment.

Chris B. 
Rating:
5.0

Customer did not leave a comment.

Agustin L. 
Rating:
2.0

Old card reader wouldn't accept my card with a chip. Had to pay cash and leave $100 deposit.

Francisco A. 
Rating:
5.0

Very friendly staff with excellent music taste 👌

maribel B. 
Rating:
5.0

Customer did not leave a comment.

Beryl H. 
Rating:
5.0

Customer did not leave a comment.

richard G. 
Rating:
5.0

NA

Claudia L. 
Rating:
5.0

Customer did not leave a comment.

Mark E. 
Rating:
5.0

Very professional and polite

Sammie B. 
Rating:
3.0

Customer did not leave a comment.

Carson B. 
Rating:
5.0

I appreciated the night key drop box.

garth G. 
Rating:
4.0

Was not happy with hidden costs, but the staff was amazing

Amber E. 
Rating:
5.0

This location was awesome. Owners were welcoming and so nice!!!!

Chardonay M. 
Rating:
5.0

Customer did not leave a comment.

John A. 
Rating:
5.0

Every thing is good as is

Saykham N. 
Rating:
3.0

Customer did not leave a comment.

david A. 
Rating:
4.0

Customer did not leave a comment.

Ralph R. 
Rating:
5.0

Always a pleasure doing business with Boothill

Anthony G. 
Rating:
5.0

Wonderful people to work with.I will be using them the next time I move any thing,

Maragret A. 
Rating:
5.0

Customer did not leave a comment.

Jasmine D. 
Rating:
1.0

When turning in vehicle staff was very rude and unprofessional horrible couldn't even tell me everything was good or anything I would never rent from here

irma V. 
Rating:
5.0

Customer did not leave a comment.

Dominic N. 
Rating:
5.0

Customer did not leave a comment.

Barbara W. 
Rating:
5.0

Customer did not leave a comment.

Ruben M. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Everything went well and had smooth experience with app and in person.

Flora J. 
Rating:
4.0

My first experience and very nice

Dolores C. 
Rating:
5.0

Although I rated the U-Haul facility good, I received extremely poor customer service in getting my auto transporter. I originally made my reservation five months out I reserved a 15 foot truck and auto transporter and requested to pick up in Riverside California. When I called four days in advance they said it would be Sunnymead Boulevard in Moreno Valley California, the day before they changed it to Redlands CA and when I asked to speak with a supervisor they split my reservation having me pick up my truck in Fontana California and my auto transporter in Hisperia California which are in opposite directions and over an hour and a half away from my residence. I found the supervisor that split my reservation to be extremely rude and unworkable the fact that I made the reservations five months in advance and then had so much trouble being able to pick it up locally really just upset me with this company. if I was rating your customer service it would definitely be an F and if I was rating your managers work ability to get me a truck and trailer in the same place an F. I feel that U-Haul felled me in this particular rental

Deidra R. 
Rating:
5.0

Customer did not leave a comment.

Dan R. 
Rating:
5.0

I'm very very happy for these people over there the lady and the gentleman very nice

NITU V. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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