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Rosalino D.
Customer Reviews for Boothill LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Patty is a delight! Professional, personable & friendly. I would rent here again anytime I need to rent a truck again!!!
Kim G.Nothing! Beyond satisfied! Thanks Uhaul
Chris D.Great customer service
Phyllis J.Billed higher than quoted, had major issues trying to return online and was charged an extra day even though we were in the parking lot!
Andrea T.Great people very helpful. It's ran out of a shoe /boot store that also does repairs.
Rich S.There is nothing to do; the experience was great. Patty was very patient and kind. It was a pleasure working with her. Everything went according to plan.
Lenda W.Customer service was amazing.
Jesse V.Very pleasant experience, knowledgeable, clean truck and the owners super nice & friendly
Cheryl C.It's fine.
Bill R.Very helpful and friendly staff!
Kevin L.The personnel at this location were friendly, informative and knowledgeable. The actual rental and return were handled very smoothly and efficiently. However, there was some issues with the "online" service in setting up the Order in that conflicting information relating to the billing and confirmation process.
MARVIN F.Manager was very pleasant and very friendly! Great customer service!
Daniel M.They were really great and nice people that worked there
Brian K.A+
Noe M.Great customer service.
Joe R.NOTHING…. The lady is always nice….
Valerie B.I'm very very satisfied with the truck and equipment the only because I'm short if there was something to step down on to make it easier to get in and out of the truck. I'll be back in July to rent again a larger truck next time
dorothy L.staff was great professional and kind.
gregory M.Amazing staff and friendliness
Chris C.Nice store and great customer service. I would rent from here again for sure.
NICOLE S.Besides having no public restroom it was an excellent experience
Arlene H.Make the app a little easier to use
CHRISTOPHER T.The app sucked . It takes forever and ultimately timed out . It wouldn't let me update the pics . The picks were old and didn't have any of the damages the truck had . Location experience 10. The U-haul app and links a 1.
robert L.Thanks for the help and your service
OSCAR A.Nice people. Good service 👍🏼
Enrique P.Easy. Super quick. I am autistic and this process was enjoyable.
Kalani F.Old card reader wouldn't accept my card with a chip. Had to pay cash and leave $100 deposit.
Francisco A.Very friendly staff with excellent music taste 👌
maribel B.NA
Claudia L.Very professional and polite
Sammie B.I appreciated the night key drop box.
garth G.Was not happy with hidden costs, but the staff was amazing
Amber E.This location was awesome. Owners were welcoming and so nice!!!!
Chardonay M.Every thing is good as is
Saykham N.Always a pleasure doing business with Boothill
Anthony G.Wonderful people to work with.I will be using them the next time I move any thing,
Maragret A.When turning in vehicle staff was very rude and unprofessional horrible couldn't even tell me everything was good or anything I would never rent from here
irma V.Everything went well and had smooth experience with app and in person.
Flora J.My first experience and very nice
Dolores C.Although I rated the U-Haul facility good, I received extremely poor customer service in getting my auto transporter. I originally made my reservation five months out I reserved a 15 foot truck and auto transporter and requested to pick up in Riverside California. When I called four days in advance they said it would be Sunnymead Boulevard in Moreno Valley California, the day before they changed it to Redlands CA and when I asked to speak with a supervisor they split my reservation having me pick up my truck in Fontana California and my auto transporter in Hisperia California which are in opposite directions and over an hour and a half away from my residence. I found the supervisor that split my reservation to be extremely rude and unworkable the fact that I made the reservations five months in advance and then had so much trouble being able to pick it up locally really just upset me with this company. if I was rating your customer service it would definitely be an F and if I was rating your managers work ability to get me a truck and trailer in the same place an F. I feel that U-Haul felled me in this particular rental
Deidra R.I'm very very happy for these people over there the lady and the gentleman very nice
NITU V.