Customer Reviews for Bonaire Mini Storage
(U-Haul Neighborhood Dealer)

111 reviews

640 S Hwy 247   Bonaire, GA 31005

(478) 217-4679

Office Hours

  • Mon-Fri: 9:30 am–4 pm
  • Sat: 9:30 am–12:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(478) 217-4679

640 S Hwy 247
Bonaire, GA 31005

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–4 pm
  • Sat: 9:30 am–12:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

N/A

Travis Young 
Rating:
5.0

Ladies were very friendly and I am glad it all went smooth

Geremy Pruitt 
Rating:
5.0

Customer did not leave a comment.

Cameron Hall 
Rating:
5.0

Customer did not leave a comment.

JEFFREY CLARK 
Rating:
5.0

Easy process. Truck was ready. Great Team here!

jimbo Farr 
Rating:
5.0

Customer did not leave a comment.

Chronicles Swift 
Rating:
2.0

Return deposit once truck return

Dequan Daniels 
Rating:
4.0

I left a ratchet strap (Red & black) inside the back of the trunk by accident. I would like to come get it later today.

Alton SmithJR 
Rating:
5.0

The lady working behind the desk was very polite and helpful. She even offered me something to drink when I dropped the truck off because she knew I was tired and hot from moving all day.

Dylan Boyd 
Rating:
5.0

Great staff, friendly and helpful. This location is now my go-to location in middle GA for U-Haul assistance!

Anders Henkel 
Rating:
4.0

Customer did not leave a comment.

Ellis Stokes 
Rating:
5.0

Customer did not leave a comment.

Harry Belton 
Rating:
5.0

Customer did not leave a comment.

Dennis Yemma 
Rating:
5.0

Customer did not leave a comment.

GABRIEL ENRIQUE VELAZQUEZ 
Rating:
5.0

Earlier this year I fell on the property. The customers and Audrey who was on duty were extremely kind and considered to me and my welfare at that time at that time.. Melody King

MELODY KING 
Rating:
5.0

Customer did not leave a comment.

Mark Stefan 
Rating:
1.0

Follow up on matters like this and start spraying the trucks down!

Crystal Shoemake 
Rating:
5.0

The self check out and check in was so very helpful to our not normal business hour moves. The equipment worked well and served our needs. I already shared with my realtor to share with her clients.

JOSEPH RYAN 
Rating:
1.0

The staff was great! Audrey and Darlene were very nice and helpful!! However the storage facility is infested with roaches and so are the trucks. I’m moving into a brand new house and now all my belongings are infested. There should be weekly checks for issues such at this. I’m very upset about this because I now have to spend time and money for an issue that I didn’t previously have.

Crystal Shoemake 
Rating:
5.0

Marlene the representative was a ball of positive energy. She made my experience worth traveling from another city.

Crystal Clark 
Rating:
5.0

Customer did not leave a comment.

laura adriano 
Rating:
3.0

Had trouble getting keys from lock box. The lock is very rusty and hard to open. The truck was parked right against the fence so I couldn’t inspect the cargo area. The truck has an engine that is not running very well.

David Stewart 
Rating:
5.0

Customer did not leave a comment.

Pamela Chapman 
Rating:
5.0

Ac condition didn’t operate properly, radio Didn’t work at all, this made a long HOT quiet trip from Georgia to North Carolina

JAMES CHESTER 
Rating:
5.0

Darlene was such a pleasure and she went above and beyond.

Jamie Davis 
Rating:
5.0

Customer did not leave a comment.

Kelly Montgomery 
Rating:
5.0

Customer did not leave a comment.

Joseph Manczka 
Rating:
5.0

Customer did not leave a comment.

david baker 
Rating:
5.0

Customer did not leave a comment.

Jean Higginbotham 
Rating:
5.0

Customer did not leave a comment.

Terel Toomer 
Rating:
4.0

Customer did not leave a comment.

MICHAEL BROUILLETTE 
Rating:
5.0

Actually left item in cab of truck - called - left message & in short time they returned our call saying they had found our item which we promptly went over & picked up. Excellent customer service.

Ruth Dominy 
Rating:
4.0

We dropped off the truck during after hours.

Faith Terry 
Rating:
4.0

Customer did not leave a comment.

Mickey Tims 
Rating:
3.0

A/c didnt work and had a hard time checking out truck and checking it back in

Amber Davenport 
Rating:
5.0

Phenomenal service every time very professional and friendly staff. Best uhaul service I ever used .

Michael Little 
Rating:
4.0

Customer did not leave a comment.

MELODY KING 
Rating:
5.0

Customer did not leave a comment.

Reed Parker 
Rating:
5.0

Customer did not leave a comment.

Dlacie Hodge 
Rating:
5.0

Customer did not leave a comment.

Kenneth Bailey 
Rating:
3.0

Customer did not leave a comment.

Ashton Strange 
Rating:
5.0

Customer did not leave a comment.

Jason Urquhart 
Rating:
5.0

Very great service

Michael Little 
Rating:
5.0

They also introduce use a moving company called Truelifemovers.org was was very moving company awesome Customer experience.

Michael Little 
Rating:
5.0

Customer did not leave a comment.

Raisha Durham 
Rating:
5.0

Customer did not leave a comment.

DEREK HITZ 
Rating:
5.0

Customer did not leave a comment.

AARON SMITH 
Rating:
5.0

Best service by Audrey.

SHAWN MCGINNIS 
Rating:
3.0

The truck needed swept out .cab& bed. This truck when flashers were turned on only flashed on the drivers side (rear) Front tire drivers side had a vibration felt thru the gas pedal. Most likely needs balanced. Did the job, wasn't hard to drive, comfortable drivers seat , Dealership stated the fuel level @ 3/8 tank.on pickup .Actually It was empty UHaul made a credit on my bill to compensate Welcome surprise ,Would always Use U Haul in the future.Thank you!

GREGORY WILLIS 
Rating:
5.0

Customer did not leave a comment.

Jatasia Boone 
Rating:
1.0

Customer did not leave a comment.

TANGEE WEST BRADLEY 
Rating:
5.0

Everything went well. Truck was clean and all the equipment I rented was there when I picked up the truck. Can’t say if anything needed to be improved. Turn in online was easy. Thanks U-haul for a smooth move.

Wayne Clark 
Rating:
4.0

The lady was nice and very helpful

michael Dunson 
Rating:
5.0

Customer did not leave a comment.

MICHAEL TUDOR 
Rating:
5.0

Darlene was fantastic and hands down the best U-haul person I've ever used.

JESSE WADE 
Rating:
5.0

Customer did not leave a comment.

ALTON SMITH 
Rating:
5.0

Customer did not leave a comment.

DAMIEN FARROW 
Rating:
5.0

Nothing

BEVERLY GEORGE 
Rating:
5.0

Customer did not leave a comment.

William Magee 
Rating:
5.0

Darlene was an outstanding rep. The facility was top notch. I couldn’t have had a better experience .

PHILIP NESMITH 
Rating:
5.0

Great service.

Sheila Carver 
Rating:
5.0

Customer did not leave a comment.

David Moran 
Rating:
5.0

Customer service was very courteous! I would highly recommend uhaul to anyone who is moving.

Charles Adamson 
Rating:
5.0

Customer did not leave a comment.

Joy Hall 
Rating:
4.0

Customer did not leave a comment.

MAGGIE BAECHLE 
Rating:
5.0

Customer did not leave a comment.

Antoine Smith 
Rating:
5.0

Very professional and friendly

Teresa Kyte 
Rating:
4.0

Customer did not leave a comment.

Matthew Stoner 
Rating:
5.0

Customer did not leave a comment.

Anthony Crawford 
Rating:
5.0

Customer did not leave a comment.

sheila shellman 
Rating:
5.0

Customer did not leave a comment.

Richard Brown 
Rating:
4.0

Customer did not leave a comment.

Chris Griggs 
Rating:
3.0

More signing for parking after dark.

MARVEETA OBEY 
Rating:
5.0

Customer did not leave a comment.

THEKKEPAT SEKHAR 
Rating:
1.0

I have been double charged. It has cost me $160 to rent a 20' foot truck for 2 hours. 3 different times they hit my credit card

Diamond Cardin 
Rating:
5.0

Customer did not leave a comment.

Richard Scobee 
Rating:
5.0

Customer did not leave a comment.

Henry Wilkerson 
Rating:
4.0

The price for per mile is out of this world, it is cheaper to buy you a trailer

Alvin Durham 
Rating:
5.0

Customer did not leave a comment.

Ronald McCoy 
Rating:
5.0

Customer did not leave a comment.

Mary Mcdougald 
Rating:
4.0

The young lady that assisted me was very helpful and pleasant.

Justin Esteve 
Rating:
1.0

Customer did not leave a comment.

SONYA REGISTER 
Rating:
5.0

Customer did not leave a comment.

brenda oliver 
Rating:
4.0

Customer did not leave a comment.

Andrew Szatkowski 
Rating:
4.0

The lady who took our reservation was extremely helpful. She did her best to accommodate what we needed

Bo Lowry 
Rating:
4.0

Customer did not leave a comment.

Andrew Szatkowski 
Rating:
3.0

I paid almost $100 to use a 15 foot truck for four hours because I was told it had to be rented for 24 hours. I have rented a trick for 6 hours before so I don't believe that. The lady we rented the truck from got my address I was moving from, the one I was moving too and where we were dropping the truck off but only put down 30 miles. I was told that the truck was $29..99 and it was $.99 per mile, if you do the math that is NOT $99.51. When we returned the truck I was told we went over the milage and would have to pay another $15.00 which I refused to pay so the man didn't charge me for that. We also filled the truck back up past what it was on because we couldn't remember where the gas was when we started, another $26.00. I think that renting a uhaul was a complete mistake and that we were overcharged. I will NEVER rent from uhaul again and I will also let everyone know about being overcharged so no one I know get taken advantage of. There is no possible way that it cost $100 to move from Bonaire Georgia to Gray Georgia. Uhaul is a joke and a scam to take people's money! NEVER AGAIN and shame on uhaul for charging so much.

lindsey thomason 
Rating:
5.0

Customer did not leave a comment.

Sherman Foster 
Rating:
5.0

Customer did not leave a comment.

Cynthia Billings 
Rating:
5.0

Customer did not leave a comment.

Kelly Hammonds 
Rating:
4.0

The cabin was dirty with a white powdery residue on the floor.

Adrianne Prince 
Rating:
5.0

Customer did not leave a comment.

John Dash 
Rating:
3.0

Customer did not leave a comment.

Monica Gray 
Rating:
5.0

Customer did not leave a comment.

bonnie castillo 
Rating:
5.0

Returned the truck with no issues. Would do business again

Erich Budeshefsky 
Rating:
5.0

Notify customer in advance exactly where drop off area is located

Andrew Szatkowski 
Rating:
5.0

Very friendly young lady helped me! Very professional! I love Bonaire Mini Storage!

Tom Mobley 
Rating:
4.0

Customer did not leave a comment.

Richard Hawks III 
Rating:
5.0

Better instructions as to where to drop off equipment

john tibbetts 
Rating:
5.0

The selection of more sizes of vehicles onsite.

Paula Johns 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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