Customer Reviews for Blue Flame Tire & Auto
(U-Haul Neighborhood Dealer)

195 reviews

5797 Moorefield Memorial Hwy   Liberty, SC 29657

(864) 507-4067

Office Hours

  • Monday - Friday:
    9 am - 2 pm / 3 pm - 4 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

(864) 507-4067

5797 Moorefield Memorial Hwy
Liberty, SC 29657

Services at this Location:

Office Hours

  • Monday - Friday:
    9 am - 2 pm / 3 pm - 4 pm
  • Saturday - Sunday:
    Closed
No photos available
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

MELISSA MELTON 
Rating:
5.0

Quick, easy process. Thanks!!

Joe Roberts 
Rating:
5.0

Customer did not leave a comment.

jennie hill 
Rating:
5.0

Nothing to improve

Anna Umland 
Rating:
4.0

Customer did not leave a comment.

bruce bocker 
Rating:
5.0

Customer did not leave a comment.

ray gaudreau 
Rating:
5.0

Customer did not leave a comment.

timmothy simmon s 
Rating:
5.0

Very impressive, small country family business.

mike tettemer 
Rating:
3.0

Customer did not leave a comment.

Rob Stetz 
Rating:
3.0

My reservation was for 12 pm. Noone was there to give me the key. I had to wait around for o er 30 minutes for someone to get there. The next day Noone was around for me to turn the truck and key in. Again I was there 40 minutes just to be told to leave the keys under the seat by someone in support. I know they go to lunch but you'd think at least one person would be there. Everything else was fine

Robert Gottron 
Rating:
5.0

Very professional people and knowledge thank you

dewayne bennett 
Rating:
5.0

Very nice people when above and beyond to be sure I understood everything on the truck.

dewayne bennett 
Rating:
3.0

Explain to the customer about the $20 fee. I didn’t get back all my $20. I think I should have….

debroh day 
Rating:
5.0

You can install cruise control in all your trucks.

Michael E 
Rating:
5.0

Dewayne and family at Blue Flame Tire & Auto are simply the best. They have all the gear but they also spare nothing to make the chore of moving as easy as possible. Friendly people with intelligent solutions where customer service is job one. I highly recommend these folks.

michael givens 
Rating:
5.0

Very quick very clean and very nice thank you all

dewayne bennett 
Rating:
5.0

Loved everyone from the time I called and asked questions to the time I actually picked up the trailer they hooked it up made sure I knew what I was doing very pleased outstanding service.

dewayne bennett 
Rating:
5.0

Customer did not leave a comment.

Austin Townsend 
Rating:
5.0

Excellent customer service and care provided, greatly appreciated.

Steven Townsend 
Rating:
3.0

I was asked to put away the equipment on my own. back it in to the other trailer area, unhook and put the truck back into the fleet myself. Not a huge deal, but it takes the customer service part out of it.

Stephanie Pittman 
Rating:
5.0

very clean ,everything working properly nice unit

Thomas Sutton 
Rating:
5.0

Customer did not leave a comment.

dewayne bennett 
Rating:
5.0

Customer did not leave a comment.

skeets cooper 
Rating:
4.0

I picked up the vehicle in Cincinnati, but he was having computer issues. I told him my drop off was in Pickens, SC on S. Catherine St. I had dropped a previous rental off here. I drive to the location, it was being renovated, they directed me to the Blue Flame location 4 miles away. Drop off was simple, but I was charged $174 for wrong location. I went to the correct location, not the one I haul texted me on my drive which was 50-60 minutes away from my house over mountainous terrain. You have lost a customer and I will share this info if anyone asks about I haul. Mr. Torbeck in Cincinnati did not note my choice off drop off location.

DOUGLAS DIX 
Rating:
5.0

Location did a great job 5 Stars service with my uhaul rental

Steven Besu 
Rating:
1.0

Shocking! One day in advance of sending my team to pick up the truck, I called the location to confirm that I had insurance. The woman was discourteous and said she couldn’t help me and wanted me to wait till they checked in. When I said why can’t we just add the insurance, she started yelling at me and hung up; unbelievable !!! although she called back about an hour later to apologize, the damage was done. Unacceptable behavior by any employee interfacing with a customer. Secondly, but secondary to the above; my original preferred pick up location in Rosman, North Carolina which was unable to secure the 26 foot truck. Your organization was able to locate a truck for me in Pickens South Carolina, this required an extra two hours effort for pick up. since this was not my decision but I logistics challenge for U-Haul, it would’ve been appropriate to issue an extra 100 mile credit. Would appreciate it if that still can be done. I thank you, Art Frigo. Call me if you wish to discuss further; 312-961-0537

Arthur Frigo 
Rating:
3.0

Customer did not leave a comment.

Edward Malen 
Rating:
1.0

Truck had roach's bugs in it. Got into my stuff. Then there were no hand trucks. Do you know how hard it is to move a refrigerator without hand trucks? Very hard. Then I got told to return truck back to location where I picked it up. Then got an email telling me another location. So yes our experience with this Uhaul location was terrible.

Regina Wynn 
Rating:
5.0

Customer did not leave a comment.

Kevin Smith 
Rating:
5.0

Great customer service 👍

Ronald Bodnar 
Rating:
5.0

Customer did not leave a comment.

nicholas swafford 
Rating:
5.0

Customer did not leave a comment.

Bradley Marciniec 
Rating:
3.0

Was closed when dropped off

Chelsea Bester 
Rating:
5.0

I always appreciate Blue Flame and Mr Bennett

quintin martin 
Rating:
1.0

Owner rude and never called back to confirm as promised

CHUCK MARTINO 
Rating:
4.0

Customer did not leave a comment.

Mark Taylor 
Rating:
5.0

Customer did not leave a comment.

Brandon Enoch 
Rating:
3.0

Customer did not leave a comment.

Norman Powell 
Rating:
5.0

Customer did not leave a comment.

DEWAYNE BENNETT 
Rating:
5.0

Very good

mike mauldin 
Rating:
5.0

Customer did not leave a comment.

bridget SCOTT 
Rating:
5.0

Customer did not leave a comment.

bridget SCOTT 
Rating:
5.0

Great experience!! Thank you very much.

Edrei Govender 
Rating:
4.0

Customer did not leave a comment.

James Schulte 
Rating:
5.0

Great help getting vehicle rented. Beyond accommodating and pleasant. Will certainly use again if need arises.

daniel hunt 
Rating:
3.0

Only concern was that my two U-Boxes were loaded on a trailer for me to pick up without the roof and vinyl wrap protection on either box. We had heavy rain that evening and I was concerned about my goods getting damaged from water leakage. There was no damage but I would have rather had the wraps on the boxes so I wouldn't have had to worry.

KEITH MUCCILLI 
Rating:
5.0

Customer did not leave a comment.

james seebacher 
Rating:
5.0

Customer service was fantastic even though the office needs to update it's computer equipment. The lady at the desk was very kind, knowledgeable, and apologetic for our short delay. They had plenty of trucks available, but we reserved online and that shortened the process once we arrived at the store. I recommend using this store, but make sure you're not rushed for time. It might take a few "minutes", but it's worth the wait for the service and seamless process. Thank you!

BRENDA LOVATO 
Rating:
3.0

Simple and quick

CHARLES MEDLIN 
Rating:
5.0

Customer did not leave a comment.

Rickey Wimpey 
Rating:
3.0

Possibly have a vehicle where the customer reserves it.

John Costello 
Rating:
5.0

Again nothing, the lady there wash friendly and helpful. Helped make my move a good experience.

Roy Patterson 
Rating:
3.0

Customer did not leave a comment.

KENNETH SHIRKEY 
Rating:
5.0

Customer did not leave a comment.

William Pietro 
Rating:
5.0

Nothing every thing is great. I will use them again.

timothy tipton 
Rating:
3.0

Customer did not leave a comment.

Norman Powell 
Rating:
5.0

Customer did not leave a comment.

David Kinney 
Rating:
5.0

Didn’t drop off here. Contract did not say where to drop off

Norman Powell 
Rating:
5.0

Customer did not leave a comment.

LARRY STRITT 
Rating:
3.0

We are renting again this weekend and are using different pick up and drop off locations.

STEPHEN MAYNARD 
Rating:
5.0

Customer did not leave a comment.

Carlton Drew 
Rating:
5.0

Customer did not leave a comment.

charles watson 
Rating:
4.0

Customer did not leave a comment.

albert oshields 
Rating:
5.0

Renee’ was terrific in Pickens

Michael Grasso 
Rating:
4.0

Overall experience was good except for being able to contact UHaul on the phone. Always a 45-60 minute wait time to get an agent. Very frustrating and unacceptable to not have agents to answer calls in a timely manner. The moving helpers were a great help with loading the UBoxes.

Karen Wolf 
Rating:
3.0

Communication prior to pickup was difficult. Called twice and never got a return call. Pickup process was slow due to computer issues. Staff was friendly and truck was great.

jim westerman 
Rating:
3.0

Have a place that you can return on a weekend so you don’t have to pay for 1 or 2 days extra rental as was the case for me!!!

Gary Roberson 
Rating:
4.0

Customer did not leave a comment.

Trent Kurkcu 
Rating:
2.0

Customer did not leave a comment.

Kevin Burgess 
Rating:
4.0

Customer did not leave a comment.

Cynthia Smothers 
Rating:
5.0

Customer did not leave a comment.

DENNIS MAYER 
Rating:
5.0

Gentlemen was very professional and thanked us for using UHAUL. Very accomodating!

Dale Justice 
Rating:
5.0

Customer did not leave a comment.

Gary Day 
Rating:
5.0

They were very helpful and friendly.

Charles Moore 
Rating:
1.0

This place didn't turn. In the real date for truck being returned or the milage. Plus added insurance that we didn't ask for and charged us an extra $300. We ended up paying over $700 to rent a truck for one week and driving 90 miles. Don't use this location and look at what you are being charged for before you sign anything. They never had us sign anything upon return either so watch it.BEWARE!!!!!

Paul Miller 
Rating:
5.0

Customer did not leave a comment.

GINA HARN 
Rating:
5.0

Not anything that I can think of at the moment other than maybe have longer hours that someone is available at the store.

PARKER SMITH 
Rating:
5.0

Customer did not leave a comment.

Theresa Cunningham 
Rating:
5.0

Drop off location was terrific. Staff was friendly.

William Robel 
Rating:
5.0

Customer did not leave a comment.

BRYAN HESTER 
Rating:
4.0

To be more forthcoming when people call in for reservations. Do not mislead customers and put financial burdens on customers. I know this is a business and you provide customers with a service. With this being said have a hurt everyone is not a millionaire and there is a pandemic going on. People are really struggling being a front line worker is hard enough without being side stepped. So my review is I'm very dissatisfied with the service that was provided by the reservationist

TERRY hedgseth 
Rating:
5.0

Small place but big hearts great people and very quick service.will use and prefer this outlet.

DEWAYNE BENNETT 
Rating:
5.0

Customer did not leave a comment.

KARL ENFINGER 
Rating:
4.0

Customer did not leave a comment.

David Bailey 
Rating:
4.0

Customer did not leave a comment.

louis mims 
Rating:
5.0

Excellent customer service. Overall great experience. Definitely recommend this to others.

ben albright 
Rating:
5.0

Upmost friendliest group ive ever met .thank you

DEWAYNE BENNETT 
Rating:
5.0

Customer did not leave a comment.

peter gerasia 
Rating:
4.0

Customer did not leave a comment.

Michael Haney 
Rating:
4.0

Customer did not leave a comment.

GEOFF BRUNSON 
Rating:
3.0

Customer did not leave a comment.

David Snyder 
Rating:
4.0

Decrease the amount.$300.00 to ship the pod 24 minutes away was a lot more than $85.00 from the pickup site.

Michelle Jarmond 
Rating:
5.0

Customer did not leave a comment.

RICHARD FUERST 
Rating:
5.0

Customer did not leave a comment.

Colleen Dean 
Rating:
5.0

Customer did not leave a comment.

April Hamilton 
Rating:
5.0

Super nice the lady was great

JOHN ELROD 
Rating:
2.0

Customer did not leave a comment.

Levi Hannah 
Rating:
5.0

Customer did not leave a comment.

lynn lane 
Rating:
5.0

Customer did not leave a comment.

LaShonda McCauley 
Rating:
5.0

He was very helpful and friendly.

Janet Howard 
No reviews have been submitted for this location.

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